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Located in Puerto Natales, a 12-minute walk from Puerto Natales Bus Station, Puma House provides accommodations with a shared lounge, free private parking and a garden. Among the facilities at this property are a shared kitchen and a tour desk, along with free WiFi throughout the property. The hostel features family rooms.

Guest rooms at the hostel are equipped with a seating area. Every room has an electric tea pot, while some rooms will provide you with a kitchen with a microwave and a fridge. All guest rooms include bed linen.

Popular points of interest near Puma House include Yungay Square, Ether Aike Artisanal Village and Municipal Museum of History.

This is our guests' favorite part of Puerto Natales, according to independent reviews.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Puma House has been welcoming guests since Oct 29, 2017

Distance in property description is calculated using © OpenStreetMap

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Property Highlights

Located in the top-rated area in Puerto Natales, this property has an excellent location score of 9.4!

Breakfast Info


Free Private Parking Available On Site


When would you like to stay at Puma House?

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Max adults: 2
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4 reasons to choose Puma House

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Puma House

Welcoming guests since Oct 29, 2017

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Hi there, is it possible to leave some of my belongings with you for 4 days when I trek the W circuit at Torres del Paine. Please let me know, Thank you very much :)

    Yes, is possible and free

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    Answered on January 10, 2022
  • Is it quiet at night?


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    Answered on September 22, 2019
  • I am solo female and want to do W trek. Many tours expensive and full. Please help finding information (solo trekking/camping) when I am staying?

    Muchas gracias por escribirnos, nosotros planificamos y reservamos varios tours de los cuales siempre hay disponibilidad, para reservar el circuito W usted debe contactarse directamente con lastorres com

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    Answered on December 19, 2021
  • Can there be 2 twins or separate beds in the double room instead of a queen or full?

    Hola buenos dias, en nuestro hostal ofrecemos solo habitaciones con cama matrimonial, no disponemos de 2 camas para la habitación Saludos

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    Answered on August 3, 2021
Area Info *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Yungay Square
    0 miles
  • Ether Aike Artisanal Village
    0.4 miles
  • Maria Auxiliadora Church
    0.4 miles
  • Puerto Natales Main Square
    0.5 miles
  • Municipal Museum of History
    0.5 miles
  • Puerto Natales Bus Station
    0.5 miles
  • Cueva del Milodon
    12.1 miles
Restaurants & cafes
  • Restaurant cafe kaiken
    0 miles
  • Cafe/Bar base camp
    0 miles
Natural Beauty
  • Lake laguna sofia
    18.6 miles
Are you missing any information about this area?
Amenities of Puma House
  • Garden
  • Shared kitchen
  • Bike tours Additional charge
  • Walking tours
  • Bicycle rental (additional charge)
  • Fishing Off-site Additional charge
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
  • Street parking
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Baggage storage
  • Tour desk
  • Smoke-free property
  • Heating
  • Family rooms
Languages Spoken
  • English
  • Spanish
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules
Puma House takes special requests – add in the next step!


2:00 PM - 8:00 PM


6:00 AM - 10:00 AM


Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18


Pets are not allowed.

Mastercard Visa Red Compra Diners Club American Express Puma House accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

This property does not accommodate bachelor(ette) or similar parties.

FAQs about Puma House

  • The prices at Puma House may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Puma House offers the following activities/services (charges may apply):

    • Bicycle rental (additional charge)
    • Fishing
    • Walking tours
    • Bike tours

  • Guests staying at Puma House can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • American

  • The following parking options are available to guests staying at Puma House (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Street parking
    • Free parking

  • Puma House is 2,450 feet from the center of Puerto Natales.

  • Check-in at Puma House is from 2:00 PM, and check-out is until 10:00 AM.