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Located in Puerto Natales and with Puerto Natales Bus Station reachable within a 10-minute walk, Puma House provides a tour desk, non-smoking rooms, a garden, free WiFi throughout the property and a shared lounge. Built in 2017, the property is within 18 miles of Cueva del Milodon. The property has airport transportation, while a bicycle rental service is also available. Guest rooms at the hostel are equipped with a seating area. Every room has a coffee machine, while some rooms will provide you with a patio and others also provide guests with city views. All guest rooms include bed linen. The area is popular for cycling, and car rental is available at Puma House. Popular points of interest near the accommodation include Municipal Museum of History, Puerto Natales Main Square and Maria Auxiliadora Church. The nearest airport is Teniente Julio Gallardo Airport, 5 miles from Puma House.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the top-rated area in Puerto Natales, this property has an excellent location score of 9.5!

FREE parking!

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Room Type
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews


Value for money
Free Wifi
Select topics to read reviews:

See what guests loved the most:

  • Isabela
    Brazil Brazil
    I loved my stay there. The place is beautiful, chill, calm, I felt very welcomed, staff good and always cleaning and taking care of the place. Super comfortable bed, bedsheets Full kitchen with coffee and tea available all the time, good shared...
  • Dk
    United States of America United States of America
    The place was so clean and they maintained the facilities very well. The guys that take care of Puma House are very thorough and clean. All guests seemed to respect the facilities as well and would clean after themselves. You can rent gear here...
  • Anya_ka
    United States of America United States of America
    Wow, this hostel exceeded all my expectations! They reserved the gear we requested for us without a deposit. We rented a tent, two sleeping bags, two sleeping pads, two pairs of trekking poles and two backpacks, and everything was of good quality...

Area info

Amenities of Puma House
Great facilities! Review score, 9.4

Most popular amenities
  • Free Wifi
  • Free parking
  • Family rooms
  • Airport shuttle
  • Tea/Coffee Maker in All Rooms
  • Toilet paper
  • Hairdryer
  • Linens
  • City view
  • Patio
  • Garden
  • Shared kitchen
  • Dining table
  • Coffee machine
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
  • Horseback riding
    Additional chargeOff-site
  • Cycling
  • Fishing
    Additional chargeOff-site
Living Area
  • Dining area
  • Sitting area
Media & Technology
  • Streaming service (like Netflix)
  • Satellite channels
  • Telephone
Food & Drink
  • Tea/Coffee maker
Wifi is available in all areas and is free of charge.
Free public parking is available at a location nearby (reservation is not needed).
  • Street parking
  • Accessible parking
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Baggage storage
  • Tour desk
  • Car rental
  • Airport shuttle
    Additional charge
Entertainment & Family Services
  • Board games/puzzles
  • Smoke-free property
  • Heating
  • Private entrance
  • Family rooms
Languages Spoken
  • English
  • Spanish

House rules

Puma House takes special requests – add in the next step!


From 2:00 PM to 10:00 PM


From 6:00 AM to 10:00 AM



Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 10 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

No age restriction for check-in. (Only children 10 and up are allowed)


Pets are not allowed.

Mastercard Visa Red Compra Diners Club American Express Cash Puma House accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property


Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 08:00:00.

FAQs about Puma House

  • Puma House offers the following activities/services (charges may apply):

    • Cycling
    • Fishing
    • Horseback riding
    • Walking tours
    • Bicycle rental
    • Bike tours

  • Puma House is 2,450 feet from the center of Puerto Natales. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Puma House may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Puma House is from 2:00 PM, and check-out is until 10:00 AM.