Río Serrano Hotel + Spa
Sector Río Serrano, 6170000 Torres del Paine, Chile – Excellent location – show map
Excellent location – rated 9.4/10! (score from 576 reviews)
Real guests • Real stays • Real opinions
The accommodations were top notch and the food was excellent! The location was great for the things we wanted to do in Torres del Paine. Staff was very helpful. The view from our room was spectacular! I would highly recommend this place and would definitely stay here again!
United States of Americagreat views and nice spa. it is a family owned property so they do really care about your experience.
United States of AmericaHotel is not easy to get to by car as access is via lots of dirt gravel roads. Make sure you fill up with gas before get there in Esparanza! Food is good. We did the all inclusive and it worked out great. Can't beat the view from the hotel and the location near the park is perfect. Staff is so friendly. Highly recommend.
United States of AmericaIncredible views, amazing staff...all around incredible experience
United States of AmericaWe loved everything about this property from the views to the staff to the food to the spa. Location was great and the activities desk was very helpful. highly recommend!
United States of AmericaThe property is breathtaking! the view of the mountains and river are just stunning. The facilities are 5-star as is the services provided. I can’t recommend Rio Serrano enough.
United States of AmericaWhere to start..this hotel is beautiful, the Mountain View rooms are stunning, the front desk and restaurant staff are helpful, and the location just outside the park was fabulous. we did the inclusive program- while it isn’t the cheapest way to go it was so much fun, and the food and house wine were excellent. I really didn’t want to leave.
United States of AmericaThe property, room comfortable and view is unforgettable; staff especially Raul was helpful
United States of Americastunning location with an incredible mesmerizing view you can’t get enough of. Spa facilities were great and came useful after long hikes or just when you wanted to relax. the restaurant had a very nice choice of food and the service was pleasant.
FranceIt is a great entry point for people exploring or staying in the Torres del Paine National Park. The facility is well laid out and easy to navigate. People were helpful and welcoming. Staff were especially solicitous and accommodating when they heard I sustained a knee injury while trekking. Very appreciated. Superior room with view of Massif and field of horses was special. Good shower. Good internet reception in our riom. Spa was lovely setting.
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- What guests loved the most:
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Lynnette
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Carissa
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Erik
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Hasenin
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Dawn
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Heather
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Katherine
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Antoniette
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Erez
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Steven
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Categories:
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Offering standard rates and all-inclusive rates which include full-board, Hotel Río Serrano is in Torres del Paine. There is an on-site restaurant and a garden overlooking the Paine Massif. Free WiFi access in available in common areas.
Fully carpeted, rooms at Rio Serrano have large windows offering scenic views of the Massif. All of them have heating, fans and private bathrooms.
A buffet breakfast is served daily. Guests traveling with the all-inclusive program have complimentary breakfast, lunch and dinner.
Regional specialties can be ordered at the restaurant, while enjoying one of the many wines from the property’s cellar. Drinks and cocktails can be enjoyed at De agostini Bar.
Boat trips, hiking and horseback riding activities can be practiced. Additionally, guests can explore the areas choosing from several available excursions, for an extra fee.
Hotel Río Serrano is 52 mi from Puerto Natales and 202 mi from Ibañez del Campo Airport in Punta Arenas. It is 2.5 mi from one of the entrances to Torres del Paine National Park.
Shuttle services can be arranged for an extra fee.
Free parking is provided. Premium wireless connection is offered for a surcharge.
Couples in particular like the location – they rated it 9.4 for a two-person trip.
See what guests loved the most:
Lynnette
United States of America“The accommodations were top notch and the food was excellent! The location was great for the things we wanted to do in Torres del Paine. Staff was very helpful. The view from our room was spectacular! I would highly recommend this place and would...”- CarissaUnited States of America“great views and nice spa. it is a family owned property so they do really care about your experience.”
ErikUnited States of America“Hotel is not easy to get to by car as access is via lots of dirt gravel roads. Make sure you fill up with gas before get there in Esparanza! Food is good. We did the all inclusive and it worked out great. Can't beat the view from the hotel and the...”
HaseninUnited States of America“Incredible views, amazing staff...all around incredible experience”
DawnUnited States of America“We loved everything about this property from the views to the staff to the food to the spa. Location was great and the activities desk was very helpful. highly recommend!”- HHeatherUnited States of America“The property is breathtaking! the view of the mountains and river are just stunning. The facilities are 5-star as is the services provided. I can’t recommend Rio Serrano enough.”
KatherineUnited States of America“Where to start..this hotel is beautiful, the Mountain View rooms are stunning, the front desk and restaurant staff are helpful, and the location just outside the park was fabulous. we did the inclusive program- while it isn’t the cheapest way to...”
AntonietteUnited States of America“The property, room comfortable and view is unforgettable; staff especially Raul was helpful”- Erez
France“stunning location with an incredible mesmerizing view you can’t get enough of. Spa facilities were great and came useful after long hikes or just when you wanted to relax. the restaurant had a very nice choice of food and the service was pleasant.” 
StevenUnited States of America“It is a great entry point for people exploring or staying in the Torres del Paine National Park. The facility is well laid out and easy to navigate. People were helpful and welcoming. Staff were especially solicitous and accommodating when they...”
- Is there a shuttle to and from puerto Natales? Any excursions? Can you please send me the list and price? Thanks!through this window I can not share pricesAnswered on 21 October 2022
- Hello, we already have a booking for two nights (13 to 15 April 2022) all inclusive. I am thinking of extending to 4 nights 11 to 15 April 2022 and wo..Hi, please write us directly in your reservation made by booking.com. Regards,Answered on 18 February 2022
- Hello, are there restaurants near the hotel, or can you offer half/full board? Do you offer excursions, I would like info and prices Thanks a lot RicHello, there are few restaurants near the hotel. For our part we have a restaurant and bar. We offer programs with all meals and breakfast only. We ca..Answered on 11 October 2022
- Hello! How can we get to your hotel from Hotel las Torres ?We offer transportation from Las Torres HotelAnswered on 14 December 2022
- How much do individual tours cost if you want to arrange extra ones? In particular to Lago gray glacier?Hello, prices for excursions depends on the type of them we can send you a list of prices so you can check and arrange them directly with us, please s..Answered on 7 May 2021
- Still looking?
Kaienk
Food: American, Argentinian, Italian, Mediterranean, Peruvian, Pizza, Seafood, Local, International, Latin American, Grill/BBQ
Open for: Breakfast, Lunch, Dinner, Cocktail hour
- Toilet paper
- Towels
- Guest bathroom
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Wardrobe or closet
- Extra long beds (> 6.5 ft)
- Outdoor furniture
- Sun deck
- BBQ facilitiesAdditional charge
- Terrace
- Garden
- Cleaning products
- Socket near the bed
- Clothes rack
- Live sports events (broadcast)
- Live music/Performance
- Tour or class about local cultureAdditional charge
- Movie nights
- Temporary art galleries
- Kids' club
- Horseback ridingAdditional chargeOff-site
- HikingAdditional chargeOff-site
- Pool table
- Playground
- Game room
- FishingAdditional chargeOff-site
- Desk
- Telephone
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Snack bar
- Bar
- Restaurant
- Accessible parking
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Indoor play area
- Board games/Puzzles
- Daily housekeeping
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business center
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safe
- Shared lounge/TV area
- Hypoallergenic
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
- Heating
- Soundproof
- Laptop safe
- Packed lunches
- Soundproof rooms
- Elevator
- Facilities for disabled guests
- Non-smoking rooms
- Toilet with grab rails
- Wheelchair accessible
- Locker rooms
- Fitness
- Massage chair
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Facial treatments
- Beauty services
- Beach chairs/Loungers
- Public Bath
- Spa
- Fitness center
- Sauna
- English
- Spanish
- Portuguese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Río Serrano Hotel + Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please inform Río Serrano Hotel + Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Río Serrano Hotel + Spa
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Yes, Río Serrano Hotel + Spa is popular with guests booking family stays.
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Room options at Río Serrano Hotel + Spa include:
- Twin/Double
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Guests staying at Río Serrano Hotel + Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).
Breakfast option(s) include:
- Continental
- Vegetarian
- Vegan
- Gluten-free
- American
- Buffet
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Río Serrano Hotel + Spa has 1 restaurant:
- Kaienk
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Río Serrano Hotel + Spa is 16.8 miles from the center of Torres del Paine.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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The prices at Río Serrano Hotel + Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Río Serrano Hotel + Spa offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Sauna
- Hiking
- Playground
- Pool table
- Game room
- Fishing
- Kids' club
- Public Bath
- Movie nights
- Horseback riding
- Temporary art galleries
- Swimming pool
- Live music/Performance
- Beauty services
- Locker rooms
- Facial treatments
- Tour or class about local culture
- Manicure
- Live sports events (broadcast)
- Pedicure
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Foot bath
- Spa/Wellness packages
- Massage chair
- Fitness
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Check-in at Río Serrano Hotel + Spa is from 4:00 PM, and check-out is until 12:00 PM.
