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Offering standard rates and all-inclusive rates which include full-board, Hotel Río Serrano is in Torres del Paine. There is an on-site restaurant and a garden overlooking the Paine Massif. Free WiFi access in available in common areas.

Fully carpeted, rooms at Rio Serrano have large windows offering scenic views of the Massif. All of them have heating, fans and private bathrooms.

A buffet breakfast is served daily. Guests traveling with the all-inclusive program have complimentary breakfast, lunch and dinner.

Regional specialties can be ordered at the restaurant, while enjoying one of the many wines from the property’s cellar. Drinks and cocktails can be enjoyed at De agostini Bar.

Boat trips, hiking and horseback riding activities can be practiced. Additionally, guests can explore the areas choosing from several available excursions, for an extra fee.

Hotel Río Serrano is 52 mi from Puerto Natales and 202 mi from Ibañez del Campo Airport in Punta Arenas. It is 2.5 mi from one of the entrances to Torres del Paine National Park.

Shuttle services can be arranged for an extra fee.

Free parking is provided. Premium wireless connection is offered for a surcharge.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Río Serrano Hotel + Spa has been welcoming Booking.com guests since May 23, 2012

Property Highlights

Top Location: Highly rated by recent guests (9.4)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet

Free private parking available at the hotel


Availability

When would you like to stay at Río Serrano Hotel + Spa?

Sorry, reservations for more than 90 nights aren't possible.

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Sleeps Room Type Price
Max adults: 2
Standard Plus Twin or Double Room
  • 2 twin beds
or
  • 1 king bed
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Max adults: 2
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Max adults: 2. Max children: 1
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Max adults: 2
Standard Double or Twin Room
  • 1 king bed
or
  • 2 twin beds
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Max adults: 2. Max children: 1
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Max adults: 2
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4 reasons to choose Río Serrano Hotel + Spa

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Salto Chico
    8.1 miles
  • Estancia Pudeto
    10.4 miles
  • Salto Grande
    11.5 miles
Natural Beauty
  • River Río Grey
    0.9 miles
  • Lake Lago Toro
    3.7 miles
  • Lake Lago Grey
    12.4 miles
  • Mountain Valle Francés
    13.5 miles
  • River Chorrillo Pingo
    13.7 miles
  • Mountain Mirador Ferrier
    15.8 miles
  • Lake Lago Sarmiento
    21.7 miles
  • River Río Serrano
    0 miles
How to get to Río Serrano Hotel + Spa from Comandante Armando Tola International Airport
    Private shuttle
    Free parking is available.
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1 Restaurant On Site

    Kaienk

    Food: American, Argentinian, Italian, Mediterranean, Peruvian, Pizza, Seafood, Local, International, Latin American, Grill/BBQ

    Open for: Breakfast, Lunch, Dinner, Cocktail hour

Amenities of Río Serrano Hotel + Spa
Outdoors
  • Outdoor furniture
  • Sun deck
  • BBQ facilities Additional charge
  • Terrace
  • Garden
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Tour or class about local culture Additional charge
  • Movie nights
  • Temporary art galleries
  • Kids' club
  • Horseback riding Off-site Additional charge
  • Hiking Off-site Additional charge
  • Pool table
  • Playground
  • Game room
  • Fishing Off-site Additional charge
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
  • Secure parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
Spa
  • Locker rooms
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Bathhouse
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • Portuguese
Missing some information? Yes / No
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Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Río Serrano Hotel + Spa takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Red Compra Diners Club American Express Río Serrano Hotel + Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please inform Río Serrano Hotel + Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Río Serrano Hotel + Spa

  • Río Serrano Hotel + Spa is 16.8 miles from the center of Torres del Paine.

  • Guests staying at Río Serrano Hotel + Spa can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet

  • The prices at Río Serrano Hotel + Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The following parking options are available to guests staying at Río Serrano Hotel + Spa (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Secure parking
    • Accessible parking
    • Free parking

  • Room options at Río Serrano Hotel + Spa include:

    • Twin/Double

  • Río Serrano Hotel + Spa offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Fitness center
    • Sauna
    • Hiking
    • Playground
    • Pool table
    • Game room
    • Fishing
    • Kids' club
    • Body wrap
    • Live music/Performance
    • Manicure
    • Movie nights
    • Foot bath
    • Live sports events (broadcast)
    • Horseback riding
    • Locker rooms
    • Steam room
    • Bathhouse
    • Body treatments
    • Temporary art galleries
    • Massage chair
    • Tour or class about local culture
    • Beauty services
    • Spa facilities
    • Pedicure
    • Spa/Wellness packages
    • Facial treatments
    • Spa lounge/Relaxation area
    • Body scrub
    • Fitness

  • Río Serrano Hotel + Spa has 1 restaurant:

    • Kaienk

  • Check-in at Río Serrano Hotel + Spa is from 4:00 PM, and check-out is until 12:00 PM.

  • From the nearest airport, you can get to Río Serrano Hotel + Spa by:

    • Airport shuttle (arranged by property) 4h 15min

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Río Serrano Hotel + Spa is popular with guests booking family stays.