The Pullman is ideally located by the Shanghai Railway Station and the Metro (Lines 1, 3 and 4). I have stayed here before and have been impressed by the staff, facilities, and overall service.

Nicholas China

I liked the location as it is right next to line 1 Metro and very near the Shanghai Train Station, which is very convenient. The room was spacious and pleasant. I found all the staff professional and friendly. I would consider staying there again.

Nicholas United Kingdom

Staycation in town. the location could easily reach the Metro. The executive lounge well met our expectation, lounge open from 13pm to 21pm, had juice in the afternoon and happy hour from 17pm. The happy hour is above the expectation. We used the swimming pool which was mostly occupied by children with swimming pool membership. The breakfast serve since 6.30, turns out the fried dumpling sausage were all cold when we came at 9am. We could not find the forks and knifes. NO one will greeting or ask if need for coffee. The management is lack of training. Thanks to the reservation team, we got upgraded to room with bathtub, love it.

孔夫人 China

Had a really great stay at the Pullman on a recent trip to Shanghai. Check-in was super efficient and the staff was very friendly. Spacious rooms, comfy bed, and pillows, and loved the fluffy towels in the bathroom. Loved having the Nespresso machine in my room. The gym and pool exceeded my expectation.

Lisa United States of America

As the air conditioning was faulty in the room we booked and the very helpful staff was not able to fix it we had been upgraded to a suite very promptly without even asking for it. The staff was incredibly professional and our stay had been wonderful. This was an amazing experience. The room (suite) was so big we could loose sight of each other :-) The bed and all facilities were first rate. The breakfast with a large variety of Asien and Western foods was fantastic. I can highly recommend this hotel and will be staying there again if the opportunity arises.

Dirk Germany

A great place for a quiet Xmas lovely room and good service

Graeme China

Good location directly at Shanghai Railway Station. Rooms were clean and quite comfortable.

Christian Germany

Breakfast was excellent with many different options.

Stephen Australia

Pretty good hotel staff, location is not half bad, Wi-Fi is ok throughout the property.

Dong United States of America

Always great. The staff are very patient. As a foreigner I don’t understand Chinese. they don’t much understand either but they went to a great length to help me.

Richard United Arab Emirates