Attentive staff, really went the extra mile. Specia mention to Sid (front desk) and Carrie (Exec lounge)

Steven China

exceptionally helpful and friendly staff gorgeous room- upgraded on arrival

Ellen Ireland

nice upgrade and great service from Lisa, will book again for next trip

Roy China

The breakfast was good. I love the coffee. The staff of the front desk and executive lounge are very friendly. The garden is beautiful and I saw someone doing tai chi there.

Victoria China

the location. the room . upgraded to next level . clean and good atmosphere .superb location surrounded by many attraction outside . metro just at doorstep. very nice garden

Chen Thailand

The personnel is extra thoughtful about everything. The room is clean and well furnished (great teas!) I wish I had such a comfy bed at home, like a super fluffy cloud. the hotel is right next to the metro station.

Joan France

Luxury apartment, very clean and the stuff is amazing

Mashudu China

Excellent room with a view on artificial waterfall. We were pleasantly surprised with upgraded room at check in and executive club voucher, thank you. The drinks and snacks quality at the lounge is very good and reasonably priced for 5 star hotel. The dinner at the restaurant (where they serve breakfast) is also very nice. Personnel was very polite and professional. Location is great. We really liked the quality of food at the Japanese restaurant in the Garden Hotel - exceptional quality and worth the expensive price. Special applauds to Linda who were serving us dinner for a great service. I would definitely recommend the hotel and would stay again.

Andrey Netherlands

Outdoor pool Comfortable bed Spacious room Food Free upgrade upon arrival

Ellen Ireland

A charming hotel. The customer service was superb. Many good English speakers and all staff I met were eager to make sure I was happy. The room was an apartment and consisted of a very clean spacious set of rooms, the decor of which was a quirky mixture of Western and Chinese. There was even an exercise bike in the study area! The bathroom was very nice, - airy, large and with a deep bath. The lighting was noticeably good, consisting of many spotlights but also an overhead light. So a brightly-lit room was possible. Room service was prompt. I particularly liked the garden and pond area, where there was outdoor seating with a bar and live music. The reception area is very elegant, with a large wall mural and many shops. There are also several members of staff at the entrance to help you and fast moving and easy access to taxis. Good location too.

Camilla United Kingdom