Four Seasons Hotel Hangzhou at West Lake
5 Lingyin Road , Xihu, 310013 Hangzhou, China – Excellent location – show map
The staff here bent over backwards to fulfil my needs. I lost my wallet in Xi'An and thks to Jenny & Alex, they helped communicating to the local police for me. The room was just brilliant! Their indoor pool was super cool! The food at Jin Sha and the staff there was superb! The bath salt in the room smelled soooo good!
Thailand
- Lake view
- Garden
- Free WiFi
- Terrace
- Balcony
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
Sitting in the northwest corner of the alluring West Lake, Four Seasons Hotel Hangzhou at West Lake features views of traditional Chinese gardens from most units. Four Seasons Hotel Hangzhou at West Lake is around a 10-minute walk from West Lake Impression show theater. It is around a 20-minute drive from Hangzhou Railway Station and around a 50-minute drive from Hangzhou Xiaoshan International Airport. Rooms are decorated with satin embroidery on which traditional Chinese flowers and birds are painted. Fitted with carpeted floor, all soundproofed rooms come with an easy chair, a sofa, writing desk, side table and a flat-screen TV. The private bathroom has a bathtub, a separate glass shower stall with a rainshower and a large basin vanity with television. The property offers an indoor pool, meeting and banquet facilities, spa and wellness facilities and WiFi in all rooms and dining areas. The property’s concierge team helps guests to organize excursions with ticketing services. Luggage storage and currency exchange can be found at the 24-hour reception. For family with children, a playground and babysitting services are provided for guests’ convenience. After a long journey, relaxing on the sun terrace is a nice choice. For those who wish to explore the city by themselves, bikes are available. Dining options are available at the 2 on-site restaurants. Jin Sha serves Hangzhou, Shanghai and Cantonese food, while WLB serves continental cuisine. Afternoon tea and cocktails can be enjoyed in the lobby lounge.
Couples in particular like the location – they rated it 9.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Free WiFi
- Family rooms
- Fitness center
- Spa
- Non-smoking rooms
- Restaurant
- Terrace
- Tea/Coffee Maker in All Rooms
- Bar
Property practices
Categories:
See what guests loved the most:
Kansala
Thailand“The staff here bent over backwards to fulfil my needs. I lost my wallet in Xi'An and thks to Jenny & Alex, they helped communicating to the local police for me. The room was just brilliant! Their indoor pool was super cool! The food...”
Yong
Taiwan“Location near west lake. Room has a garden, very nice! A variety of pillows to choose from, I got to choose my favorite Latex pillow.”
Jl
China“Very nice location, so beautiful nearby the West Lake. Excellent service from Check-in to Check-out. A terrific travel brought us lots of joys and happiness. Thank you Ms. Cherry and Ms. Penny for all you have done for us. Thank you, Four Seasons!”
Hotel area info
Restaurants1 Restaurant On Site
- Jin Sha
- CuisineCantonese • Chinese
- Open forLunch • Dinner
- AmbienceTraditional
- Dietary optionsVegetarian
Amenities of Four Seasons Hotel Hangzhou at West LakeGreat facilities! Review score, 9.3
- Free WiFi
- Family rooms
- Fitness center
- Spa
- Non-smoking rooms
- Restaurant
- Terrace
- Tea/Coffee Maker in All Rooms
- Bar
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
- Wardrobe or closet
- Alarm clock
- Walk-in closet
- Garden view
- View
- Sun deck
- Terrace
- Garden
- Coffee machine
- Cleaning products
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Bicycle rental
- Tour or class about local cultureAdditional charge
- Bike tours
- Cycling
- Game room
- Hot tub
- Sofa
- Sitting area
- Desk
- Blu-ray player
- iPod dock
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
- Fruit
- Kids' mealsAdditional charge
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
- Lockers
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Outdoor play equipment for kids
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproof
- Car rental
- Carpeted
- Soundproof rooms
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
- Locker rooms
- Fitness
- Full-body massage
- Foot massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Spa facilities
- Body treatments
- Hair treatments
- Facial treatments
- Beauty services
- Beach chairs/Loungers
- Hot tub/Jacuzzi
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- English
- Japanese
- Chinese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
Cash is not accepted
Four Seasons Hotel Hangzhou at West Lake accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printMust-know information for guests at this property
The property offers free basic internet access (3 devices at most) in guest rooms. Guest can also choose a selection of paid premium internet connection when they operate multiple devices or large files including movies or video programing.
The property offers free premium internet access in all guest rooms starting from 1 July 2021.
Value added tax (VAT) will be implemented in China as of 1 May 2016, and the room charge and charges for other hotel services will be subject to VAT if VAT is in effect at the time such charges are charged.
Please inform Four Seasons Hotel Hangzhou at West Lake of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
FAQs about Four Seasons Hotel Hangzhou at West Lake
-
Yes, there's a hot tub. You can find out more about this and the other facilities at Four Seasons Hotel Hangzhou at West Lake on this page.
-
Four Seasons Hotel Hangzhou at West Lake has 1 restaurant:
- Jin Sha
-
Room options at Four Seasons Hotel Hangzhou at West Lake include:
- Double
- Villa
- Suite
- Twin
-
Four Seasons Hotel Hangzhou at West Lake offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Massage
- Cycling
- Game room
- Body treatments
- Locker rooms
- Tour or class about local culture
- Spa lounge/Relaxation area
- Fitness
- Facial treatments
- Bike tours
- Spa facilities
- Bicycle rental
- Beauty services
- Full-body massage
- Spa/Wellness packages
- Foot massage
- Hair treatments
-
The prices at Four Seasons Hotel Hangzhou at West Lake may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
Four Seasons Hotel Hangzhou at West Lake is 2.7 miles from the center of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.
-
Yes, Four Seasons Hotel Hangzhou at West Lake is popular with guests booking family stays.
-
Check-in at Four Seasons Hotel Hangzhou at West Lake is from 3:00 PM, and check-out is until 12:00 PM.
