“Excellent location and fabulous lake view, helpful and friendly staffs they are prompt assistance, property perfectly quite & clean. ”

“wanderful experience in total. excellent location and very friendly and helpfull staff. attend for any inquiry promptly. best location ever stayed in Suzhou. Sure the first preference next time too.”

“Clean and comport hotel and everything was great. And thanks for upgrading room. ”

“This hotel is my favorite hotel and was recommended to other friends. They’re also like this hotel as well. The accommodation good and clean, nice staff good location. ”

“Very helpful staff, great service, nice breakfast, good location. ”

“The hotel is in a great location, easily accessible.”

“I like the location and the lake view, also the staff were perfect friendly and helpful. ”

“The staff at the desk were great and spoke very good English. My room had an amazing view and was very clean and quiet. The Fitness Centre was excellent also.”

“All excellent, excl Chinese restaurant (bad service, bad food)”

“This was my first time in Suzhou after 4 years, lots have changed but InterContinental remains as amazing as I remembered. The location is unbeatable especially I was home for a wedding near the exhibition centre so there certainly isn’t better choice than ICH for the location and service. The club is currently on the ground floor quite tucked away which could be a bit of walk if you are in a hurry and just want to grab some light breakfast. Staff in the club were slightly less attentive but it could be because of the temporary relocation and short of staff. My housekeeper Bella is so kind and lovely, who also took good care of my stuffed toy that I always travel with. Members of staff at the front desk and concierge are all so welcoming, I almost want to book another trip there right away.”