According to the hotel's notice, during the epidemic period, guests who stay in medium and high risk areas within 14 days cannot be accommodated temporarily. All staying guests need to provide a negative nucleic acid certificate within 48 hours every day + health code and green travel code. It is recommended that guests confirm the reception policy with the hotel again before placing an order. (The reminder is valid from 01st Jul 2022)

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

A negative coronavirus (COVID-19) PCR test result is mandatory to check in to this property.

Please inform Mandarin Oriental Shenzhen of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.