“It is located in the 'new' area of the city, not far from the iconic Canton Tower and Guangzhou expo facilities. Good view of the Pearl River. Our room is spacious and comfortable. We like the bed and the ambience of the room. Housekeeping service staff were very attentive but the receptionists were rather slow.”

“Excellent location next door to the fair! Excellent breakfast and hotel in general.”

“We were there for the Canton Fair 2019 and the Shangri-la was one of two closest hotels to the venue. There were free shuttle buses everyday to the fair and even had a mini kiosk by the side of the bus serving cookies, cold water with lemon slices and coffee. After walking an average of 8,000 steps at the fair, the drinks and cookies were a welcoming sight! The concierge were very helpful with booking taxis and one particular staff there was Ms Victoria who was extra helpful and deserve a mention for top-notch service! On the last day, our flight was at 9pm, thereofre we tried our luck to extend our check-out time and Mr Roger at the front desk granted us check-out till 4pm and he too deserved mention here for his generosity and understanding which would help the hotel gain more loyal and hopefully repeat customers!”

“A big thank you to the staff, among others: Peter Chen, Derrick Liang, Leven Yang. I also liked having unrestricted internet, which is not always the case in China”

“Everything except the quality of the breakfast, whilst there was a large range of food to choose from the restaurant was always too crowded and chaotic, some of the food was often cold as it had been out for too long and the tea served in flasks was poor.”

“Very nice hotel as you would expect from Shangri La, lived up to expectations in all respects.”

“Great staff... Clean, big rooms, a great pool...best hotel gym.”

“Wir waren sehr angetan von er Aufmerksamkeit und Freundlichkeit des Personals in der Lounge und ganz besonders von der überaus freundlichen und persönlichen Betreuung durch Jocelyn”“0” 

“住的4晚是豪华阁，服务人员很周到同时距离感保持得也很好！早餐有菜单可以单点（虽然虽然品种不多），但是出品不错。傍晚的欢乐时光挺好的，临江而坐，环境也不嘈杂，很惬意。特别是酒店的室外泳池，我们是夏天入住的，椰树、鸡蛋花，而且有一个大草坪，广州住出了东南亚度假的感觉，非常舒适。虽然目前周边有工地修地铁，但是很满意，要比最后一天入住长隆，好很多！”“0” 

“Beautiful room and very nice garden, where the children could play in the afternoons. Very helpful and friendly staff, especially Freda, Hannah and Eileen at Horizon Club. We are happy to come back again.”