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  • Guest reviews (253)

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Hotel The Ritz-Carlton, Chengdu

The Ritz-Carlton, Chengdu

This neighborhood is a great choice for travelers interested in tourist attractions, local food and history – Check location No. 269 Shuncheng Avenue, Qingyang District, Qingyang, 610017 Chengdu, China – This neighborhood is a great choice for travelers interested in tourist attractions, local food and history – Check location Excellent location – show map

Excellent location – rated 9.0/10! (score from 253 reviews)

Real guests • Real stays • Real opinions

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The Ritz-Carlton, Chengdu

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The building where the hotel is located
The building where the hotel is located
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A restaurant or other place to eat at The Ritz-Carlton, Chengdu
A seating area at The Ritz-Carlton, Chengdu
A seating area at The Ritz-Carlton, Chengdu
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A family staying at The Ritz-Carlton, Chengdu
A restaurant or other place to eat at The Ritz-Carlton, Chengdu
A restaurant or other place to eat at The Ritz-Carlton, Chengdu
A restaurant or other place to eat at The Ritz-Carlton, Chengdu
Food at or somewhere near the hotel
A restaurant or other place to eat at The Ritz-Carlton, Chengdu
A restaurant or other place to eat at The Ritz-Carlton, Chengdu
Food at or somewhere near the hotel
A restaurant or other place to eat at The Ritz-Carlton, Chengdu
A restaurant or other place to eat at The Ritz-Carlton, Chengdu
A restaurant or other place to eat at The Ritz-Carlton, Chengdu
A restaurant or other place to eat at The Ritz-Carlton, Chengdu
A restaurant or other place to eat at The Ritz-Carlton, Chengdu
A restaurant or other place to eat at The Ritz-Carlton, Chengdu
A restaurant or other place to eat at The Ritz-Carlton, Chengdu
The lounge or bar area at The Ritz-Carlton, Chengdu
The lounge or bar area at The Ritz-Carlton, Chengdu
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The fitness center and/or fitness facilities at The Ritz-Carlton, Chengdu

*7.5* Chengdu Sports Center: only 4 minutes away! (1,050 feet by foot)

Lock in a great price for The Ritz-Carlton, Chengdu – rated 9.2 by recent guests!

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9.2
Awesome
253 reviews
  • Facilities

    9.3

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Value for money

    8.7

  • Location

    9.0

  • Total

    9.2

  • Free WiFi

    9.2

A great stay at a club lounge room.. staff was super friendly and accomodating!

Naomi Israel

The room was very beautiful, spaced, luxuriously, staffs were very friendly and helpful

Charley Australia

5 star service in all aspects. From the drivers to the concierge even the GM went out of his way to make us feel at home...Book a club lounge room just for the breakfast and best cappuccino in China!

Dave China

Great location, nice staff, facility is clean and comfortable.

Yanxia United States of America

The room was very quiet. Chengdu can have a lot of car noise. This hotel is located within walking distance of the main city square. The Chengdu museum was great.Room service dining and breakfast were.good.

Sarah United States of America

greetiing at train station and check in and theatre reservatiions done in my room. breakfast buffett was awesome. Great pool, spa and massage. It all comes at a cost but worth splurging once in a while.

Mary United States of America

When I book the hotel for one room two bed three people one is 11 years old son included breakfast but they said one room only two breakfast free I don’t think it is right.

Jimmy United States of America

Everything was perfect. In china it is hard to find someone you speaks some other language except from Chinese. In Ritz Hotel staff was helpful and they new English.

Liza Georgia

- I did not get to utilise it unfortunately but the gym facilities were fantastic. The size of the area, the availability of skipping ropes, boxing bag and pads and the remaining gym equipment was beyond expectations - The room, asprey products, Toto toilet made it feel very comfortable and luxurious. I would have liked to see USB charging ports but a minor detail - remembering my husband’s birthday and leaving a birthday cake and card in our room was nice attention to detail and what we would expect from a hotel of this brand and reputation

Chi Australia

Excellence throughout - top notch hotel and high luxury, very clean, helpful staff who understand English. The pool and jacuzzi are very nice and the comfort of the bed is great.

Rob United Kingdom

Staff

9.3
Highly rated for:
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Great breakfast
Highly rated for:
Great check-in experience
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The Ritz-Carlton, Chengdu

9.2
Awesome
253 reviews
  • 9.3

    Staff

  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Great breakfast
  • Highly rated for:
    Great check-in experience
  • What guests loved the most:
  • “A great stay at a club lounge room.. staff was super friendly and accomodating!”
    Naomi Naomi Israel Israel
  • “The room was very beautiful, spaced, luxuriously, staffs were very friendly and helpful”
    Charley Charley Australia Australia
  • “5 star service in all aspects. From the drivers to the concierge even the GM went out of his way to make us feel at home...Book a club lounge room just for the breakfast and best cappuccino in China!”
    Dave Dave China China
  • “Great location, nice staff, facility is clean and comfortable.”
    Yanxia Yanxia United States of America United States of America
  • “The room was very quiet. Chengdu can have a lot of car noise. This hotel is located within walking distance of the main city square.”
    Sarah Sarah United States of America United States of America
  • “greetiing at train station and check in and theatre reservatiions done in my room. breakfast buffett was awesome. Great pool, spa and massage.”
    Mary Mary United States of America United States of America
  • “When I book the hotel for one room two bed three people one is 11 years old son included breakfast but they said one room only two breakfast free I don’t think it is right.”
    Jimmy Jimmy United States of America United States of America
  • “Everything was perfect. In china it is hard to find someone you speaks some other language except from Chinese. In Ritz Hotel staff was helpful and they new English.”
    Liza Liza Georgia Georgia
  • “- I did not get to utilise it unfortunately but the gym facilities were fantastic.”
    Chi Chi Australia Australia
  • “Excellence throughout - top notch hotel and high luxury, very clean, helpful staff who understand English. The pool and jacuzzi are very nice and the comfort of the bed is great.”
    Rob Rob United Kingdom United Kingdom

Stay in the Heart of Chengdu – This neighborhood is a great choice for travelers interested in tourist attractions, local food and history – Check location Excellent location – show map

One of our top picks in Chengdu.The Ritz-Carlton, Chengdu features complimentary Wi-Fi, plush bedding and sweeping views of Tianfu Square and the Chengdu skyline.The room and suite accommodations at this luxury hotel marries modern convenience with traditional grandeur.

Ten spa treatment rooms encompass an entire floor of the hotel. Soothing services include massage therapy and innovative face and body treatments. The Ritz-Carlton, Chengdu Spa also features a modern fitness center with the latest cardiovascular equipment, an indoor swimming pool with underwater music, a dedicated yoga studio, sauna and steam facilities, jade relaxation beds and indulgent vitality pools.

Li Xuan Chinese Restaurant serves a selection of Cantonese and local Sichuan cuisines, while FLAIR Restaurant & Bar offers Asian-themed tapas and a collection of wines. Western food can be enjoyed at Spices All-day Dining Restaurant. Mediterranean cuisine is offered at Dining Room. English Afternoon Tea is provided at the lobby bar.

Qingyang is a great choice for travelers interested in tourist attractions, local food and history.

This is our guests' favorite part of Chengdu, according to independent reviews.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

We speak your language!

The Ritz-Carlton, Chengdu has been welcoming Booking.com guests since Sept 27, 2013
Hotel chain/brand: The Ritz-Carlton Company, L.L.C

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Brilliant!

Most popular facilities

Free WiFi
Family rooms
Swimming pool
good Fitness Center
Free parking
Spa
Bar

Good for couples – they rated the facilities 9.5 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

The Ritz-Carlton Company, L.L.C

Bookers love...

녡 “excellent staff”
7 related reviews

녡 “helpful staff”
4 related reviews

녡 “breakfast restaurant”
4 related reviews

뀐 Located in the heart of Chengdu, this hotel has an excellent location score of 9.0

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Gluten-free, Asian, American, Buffet

Good Coffee!

뀄 Free WiFi
Guests consistently rate the WiFi as excellent

끸 Free parking available at the hotel

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Availability

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  • 1 king bed
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  • 1 queen bed
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Deluxe Room(King)
  • 1 king bed
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  • 1 king bed
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Ritz-Carlton Suite
  • 1 king bed
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  • 2 full beds
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Just booked in Chengdu 2 properties like The Ritz-Carlton, Chengdu were just booked in the last 15 minutes

5 reasons to choose The Ritz-Carlton, Chengdu

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Chengdu

Hotel surroundings

– This neighborhood is a great choice for travelers interested in tourist attractions, local food and history – Check location Excellent location – show map

Closest Landmarks *

  • Chengdu Sports Center
    0.2 miles
  • Luomashi Station
    0.3 miles
  • Sichuan Science and Technology Museum
    0.4 miles
  • Tianfu Square
    0.5 miles
  • Tianfu Square Station
    0.5 miles
  • Wenshu Monastery Metro Station
    0.6 miles
  • Jinjiang Theatre
    0.7 miles
  • Chunxi Road
    0.7 miles
  • Wenshu Monastery
    0.7 miles
  • Chengdu People's Park
    0.8 miles

Restaurants & Markets *

  • IFS Supermarket
    1.3 miles
  • Jiuyanqiao Bar street Cafe/Bar
    2.5 miles
  • ChenMapo Restaurant
    0 miles
  • Tianfu square Market
    0.3 miles

Closest Airports *

  • Chengdu Shuangliu International Airport
    9.1 miles

Most Popular Landmarks *

  • Chunxi Road Metro Station
    0.9 miles
  • Kuanzhai Ancient Street
    1 miles
  • Huaxiba Metro Station
    1.5 miles
  • Shu Feng Ya Yun Sichuan Opera
    1.5 miles
  • Qingyang Palace
    1.7 miles
  • Jinli Ancient Street
    1.8 miles
  • Wuhou Memorial Temple
    1.8 miles
  • Chengdu North Train Station
    2.3 miles
  • Du Fu Thatched Cottage
    2.6 miles
  • Chengdu Research Base Of Giant Panda Breeding
    6.3 miles
*
All distances are measured in straight lines. Actual travel distances may vary.

What Travelers Love About This Location

“Everything. The building itself is perfect, the finishes are flawless and tasteful. The sky lobby is phenomenal with double height ceiling and uninterrupted vie...”

Diana Australia
10

“Lovely public areas and well kept rooms ”

Sarah United Kingdom
9.5

“Great service & location”

Sc China
10

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Brilliant!
5 Restaurants On Site
  • SPICES All-day Dining Restaurant

    Food: International

    Menu: Buffet & À La Carte

  • li Xuan Chinese Restaurant

    Food: Cantonese, Chinese

    Menu: Buffet & À La Carte

  • FLAIR

    Food: Japanese, Pizza, Sushi, Asian, Grill/BBQ

    Menu: À la carte

  • Dining Room

    Food: Mediterranean, European

    Menu: À la carte

  • The Lobby Lounge

    Food: International

    Menu: À la carte

Facilities of The Ritz-Carlton, Chengdu Great facilities! Review score, 9.3

Most popular facilities

Free WiFi
Family rooms
Swimming pool
good Fitness Center
Free parking
Spa
Bar
Outdoors
  • Sun deck
Services & Extras
  • Tickets to shows/attractions Additional charge
Pets
  • Pets are not allowed.

Activities
  • Aerobics
  • Live music/Performance
  • Cooking class Additional charge
  • Happy hour
  • Themed dinners Additional charge
  • Bar crawls Additional charge
  • Evening entertainment Additional charge
  • Nightclub/DJ
Food & Drink
  • Chocolate/Cookies
  • Fruit
  • Bottle of water
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Good Coffee!
Internet
  • Free! WiFi is available in all areas and is free of charge.

Accessibility
  • Bathroom emergency cord
  • Wheelchair accessible
Parking
  • Free! Free public parking is available on site (reservation is not needed).

  • Accessible parking
  • Electric vehicle charging station
  • Parking garage
  • Secure parking
Pool and Spa
  • Swimming pool
  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Pool/Beach towels
  • Heated pool
  • Pool with view
  • Indoor pool (year-round)
  • Indoor pool
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna Additional charge
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Ticket service
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Kids' TV channels
  • Indoor play area
  • Books, DVDs & music for kids
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Shoeshine
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
General
  • Grocery deliveries Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Safe
  • Elevator
  • Honeymoon suite
  • VIP room facilities
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Newspapers
  • Room service
Languages Spoken
  • English
  • Chinese

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Awesome!

House rules The Ritz-Carlton, Chengdu takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

0 - 2 years
Can use a crib when requested
FREE
Can use an extra bed when requested
CNY 300 per child, per night
3+ years
Can use an extra bed when requested
CNY 300 per person, per night

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

American Express Visa Mastercard JCB The Ritz-Carlton, Chengdu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Ritz-Carlton, Chengdu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests who wish to add an extra bed in the room, please advise the hotel at least 1 day in advance.

RITZ KIDS® Night Safari package is available at additional charge.
The package includes:
- Ritz Kids welcome amenities (Kid’s “Lion” Backpack, Kid’s Cap, Kid’s Passport, welcome drinks & snacks);
- Ritz Kids Night Safari (in-room tent setup and storybooks);
- Ritz Kids bathroom amenities.
Note: Please advise the hotel at least 1 day in advance for the reservation with the contact details provided in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Ritz-Carlton, Chengdu

  • The Ritz-Carlton, Chengdu has 5 restaurants:

    • The Lobby Lounge
    • FLAIR
    • Dining Room
    • SPICES All-day Dining Restaurant
    • li Xuan Chinese Restaurant

  • Room options at The Ritz-Carlton, Chengdu include:

    • Twin/Double
    • Suite
    • Double
    • Twin

  • From the nearest airport, you can get to The Ritz-Carlton, Chengdu by:

    • Taxi 35 minutes
    • Subway/Metro 50 minutes
    • Airport shuttle (public) 70 minutes

  • Check-in at The Ritz-Carlton, Chengdu is from 2:00 PM, and check-out is until 12:00 PM.

  • In total, there are 167 rooms at The Ritz-Carlton, Chengdu.

    Learn more about rooms and availability by entering your dates.

  • The following parking options are available to guests staying at The Ritz-Carlton, Chengdu (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Secure parking
    • Parking garage
    • Electric vehicle charging station
    • Accessible parking

  • Guests staying at The Ritz-Carlton, Chengdu can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • Asian
    • American
    • Buffet
    • À la carte

  • The Ritz-Carlton, Chengdu offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Evening entertainment
    • Locker rooms
    • Personal trainer
    • Fitness
    • Massage chair
    • Bar crawls
    • Themed dinners
    • Happy hour
    • Cooking class
    • Live music/Performance
    • Aerobics
    • Indoor pool (year-round)
    • Nightclub/DJ
    • Beauty services
    • Facial treatments
    • Spa/Wellness packages
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at The Ritz-Carlton, Chengdu may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

Verified guest reviews from real Bookers · Real Bookers. Real stays. Real opinions.

9.2 Awesome 253 reviews
  • Awesome: 9+

    188

  • Good: 7 – 9

    53

  • Okay: 5 – 7

    10

  • Poor: 3 – 5

    0

  • Very Poor: 1 – 3

    2

  • Staff9.3
  • Facilities 9.3
  • Cleanliness 9.5
  • Comfort 9.5
  • Value for money8.7
  • Location9.0
  • Free WiFi 9.2
High score for Chengdu

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    How to get to The Ritz-Carlton, Chengdu from Chengdu Shuangliu International Airport
    • Taxi
      35 minutes
    • Public transportation
      50 minutes
    • Public shuttle
      70 minutes
    • Free parking is available.
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    9.2
    Awesome
    253 reviews

    What guests loved the most:

    “A great stay at a club lounge room.. staff was super friendly and accomodating!”

    Naomi Israel

    “The room was very beautiful, spaced, luxuriously, staffs were very friendly and helpful ”

    Charley Australia

    “5 star service in all aspects. From the drivers to the concierge even the GM went out of his way to make us feel at home...Book a club lounge room just for the breakfast and best cappuccino in China!”

    Dave China

    “Great location, nice staff, facility is clean and comfortable.”

    Yanxia United States of America

    “The room was very quiet. Chengdu can have a lot of car noise. This hotel is located within walking distance of the main city square. The Chengdu museum was great.Room service dining and breakfast were.good.”

    Sarah United States of America

    “greetiing at train station and check in and theatre reservatiions done in my room. breakfast buffett was awesome. Great pool, spa and massage. It all comes at a cost but worth splurging once in a while.”

    Mary United States of America

    “When I book the hotel for one room two bed three people one is 11 years old son included breakfast but they said one room only two breakfast free I don’t think it is right.”

    Jimmy United States of America

    “Everything was perfect. In china it is hard to find someone you speaks some other language except from Chinese. In Ritz Hotel staff was helpful and they new English.”

    Liza Georgia

    “- I did not get to utilise it unfortunately but the gym facilities were fantastic. The size of the area, the availability of skipping ropes, boxing bag and pads and the remaining gym equipment was beyond expectations - The room, asprey products, Toto toilet made it feel very comfortable and luxurious. I would have liked to see USB charging ports but a minor detail - remembering my husband’s birthday and leaving a birthday cake and card in our room was nice attention to detail and what we would expect from a hotel of this brand and reputation”

    Chi Australia

    “Excellence throughout - top notch hotel and high luxury, very clean, helpful staff who understand English. The pool and jacuzzi are very nice and the comfort of the bed is great.”

    Rob United Kingdom
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    See all guest reviews for The Ritz-Carlton, Chengdu

    Newest Reviews for The Ritz-Carlton, Chengdu

    • Reviewed: November 17, 2019

      Rob

      United Kingdom
      10
      “Brilliant! I will definately be back. Chengdu is also a very nice, modern city to visit.”
      • • Leisure trip
      • • Group
      • • Stayed 1 night

      Couldn't fault anything...exceeded my expectations.

      Excellence throughout - top notch hotel and high luxury, very clean, helpful staff who understand English. The pool and jacuzzi are very nice and the comfort of the bed is great.

      Stayed in November 2019

    • Reviewed: November 11, 2019

      Siu

      Hong Kong
      10
      “A perfect stay”
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights

      Nothing, can't think of any

      Everything, too numerous to mention

      Stayed in November 2019

    • Reviewed: October 27, 2019

      Naomi

      Israel
      10
      Exceptional
      • • Leisure trip
      • • Solo traveler
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Nothing. All was super!

      A great stay at a club lounge room.. staff was super friendly and accomodating!

      Stayed in October 2019

    • Reviewed: October 22, 2019

      Lior

      Israel
      10
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 5 nights
      • • Submitted from a mobile device

      Facilities Location Service Everything

      Stayed in October 2019

    • Reviewed: October 13, 2019

      Doris

      Hong Kong
      7.5
      Good
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Central location but not too crowded.

      Stayed in October 2019

    • Reviewed: October 11, 2019

      Yuen

      Hong Kong
      8.8
      “Excellent to stay in Ritz and exceed my expectation in Chengdu.”
      • • Leisure trip
      • • Family with young children
      • • Stayed 3 nights

      We have two young kids with us travelling but only a big double bed available. One of my kid needs to stay in the sofa.

      The location is fine only 5 minutes away from CBD. It's pretty close the People Park and only 10 minutes walking distance.

      Stayed in October 2019

    • Reviewed: October 4, 2019

      Anonymous

      Japan
      9.0
      Awesome
      • • Leisure trip
      • • Family with young children
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Didn’t know I can’t get Mariott Bonvoy point if I book via booking.com.. I’ll go direct next time, if the system won’t change..

      All the staff were so friendly and professional!

      Stayed in October 2019

    • Reviewed: September 29, 2019

      Wolfgang

      Germany
      2 helpful votes
      9.6
      “Most of everything was perfect!”
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights
      • • Submitted from a mobile device

      -

      We enjoyed every minute of our stay! Very friendly staff, the lounge and the food were really great.

      Stayed in September 2019

    • Reviewed: September 25, 2019

      Charley

      Australia
      10
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 1 night
      • • Submitted from a mobile device

      The food’s taste in the Spice Restaurent has room to be improved

      The room was very beautiful, spaced, luxuriously, staffs were very friendly and helpful

      Stayed in September 2019

    • Reviewed: September 17, 2019

      Ian

      Australia
      10
      “It was a great experience in one of the best hotels we have stayed in.”
      • • Leisure trip
      • • Couple
      • • Stayed 4 nights
      • • Submitted from a mobile device

      Nothing

      The excellent staff. They were friendly, courteous, helpful and very eager to please. We honestly liked everything about our stay and the hotel.

      Stayed in August 2019

    • Reviewed: September 17, 2019

      Suzanne

      United Kingdom
      8.3
      Very Good
      • • Leisure trip
      • • Group
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Staff limited English, communication was a problem, the service in the club restaurant wasn’t the normal Ritz standard.

      The quality of the room and the hotel in general

      Stayed in September 2019

    • Reviewed: September 12, 2019

      Diana

      Australia
      10
      “Unbeatable hotel and service”
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      I loved everything - it really is the best hotel I have ever stayed at.

      Everything. The building itself is perfect, the finishes are flawless and tasteful. The sky lobby is phenomenal with double height ceiling and uninterrupted views. The furniture and grand piano added the finishing touches to a sophisticated lobby area. The smell of the hotel is sensational throughout including lobby, gym, spa and our room. The room we stayed in was unbelievable with the finest highest quality finishes. Everything from the slippers to the toothbrush were quality. The service is the best I’ve ever experienced. From the moment we arrived, the staff were extremely pleasant, professional and friendly. Outstanding customer service that really blew me away. The staff went above and beyond and really made our stay exceptional and one that cannot be replicated anywhere else. The location is right in the heart of the city and perfect for shopping, dining or just enjoying the beautiful surrounds.

      Stayed in September 2019

    • Reviewed: September 7, 2019

      Stella

      United Kingdom
      7.5
      Good
      • • Leisure trip
      • • Group
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Location, services took a long time eg a drinks order at bar, or. Meal order from in room dining. Communication was difficult also

      Comfortable.

      Stayed in September 2019

    • Reviewed: August 28, 2019

      Smadar

      Israel
      4 helpful votes
      10
      “Best service over”
      • • Leisure trip
      • • Couple
      • • Stayed 8 nights
      • • Submitted from a mobile device

      We liked it all

      Service ! Service! Service! Maria from the front desk helped us a LOT ! From air port problems to any small problem or question we had ...thank you Maria !!!

      Stayed in August 2019

    • Reviewed: August 23, 2019

      Elizabeth

      United Kingdom
      1 helpful vote
      10
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Loved everything.

      The staff went above and beyond their duties, plus the room were impeccable.

      Stayed in July 2019

    The Best of Chengdu

    Click here to see more hotels and accommodations near popular landmarks in Chengdu

    Convention Centers

    • Chengdu International Exhibition Centre
    • New International Convention & Exposition Center Chengdu Century City

    Institutions

    • Sichuan University

    Landmarks

    • Wenshu Monastery
    • Jinli Ancient Street
    • Du Fu Thatched Cottage
    • Chengdu Research Base Of Giant Panda Breeding

    Monuments

    • Wuhou Memorial Temple
    • Qingyang Palace

    Museums

    • Sichuan Museum
    • Jinsha Site Museum

    Parks

    • Chengdu People's Park

    Popular Areas

    • Tianfu Square
    • Chunxi Road
    • Kuanzhai Ancient Street

    Stadiums or Arenas

    • Chengdu Sports Center

    Theaters

    • Shu Feng Ya Yun Sichuan Opera

    Airports

    • Chengdu Shuangliu International Airport (CTU) 9.1 miles

    Subway/Metro Stations

    • Tianfu Square Station
    • Wenshu Monastery Metro Station
    • Chunxi Road Metro Station
    • Huaxiba Metro Station
    • Sichuan Gymnasium Station
    • Chengdu North Railway Station Metro Station
    • Yipintianxia Station

    Train Stations

    • Chengdu North Train Station
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