“Spacious nice room, great view, clean, wonderful bed, great breakfast experience.Cool sky bar! We had a lovely experience. It was unfortunately a very high polluted weekend in Shanghai which spoiled the quality of the view, which otherwise it is great.”

“The view is amazing. Location is the best in Shanghai.”

“Great service and view. The staffs are very nice and professional.”

“Fantastic room. Nice staff. Remember to bring your bathing suit and swim cap for the pool and thermal pool. Make sure to get a room with a view of the bund! ”

“The staff was very kind and made us feel very special. Thanks very much, Eileen!”

“The comfort level of the room is very good ... the view was great, the staff response was in general polite and quick”

“Service! We received the best service we've received at any hotel, period. We stayed in a room with Club Lounge privileges, and the staff was beyond attentive: they greeted us by name, helped us with daily planning, and were committed to meeting our smallest needs (e.g., when I clearly had a cold, they offered me ginger tea, even though it was not on the menu, and they even surprised us with a lovely gift for my wife's birthday -- and that's just a small glimpse of all of the touches). The room was not huge, but it was beautiful, with stunning views and marvelous Art Deco design, and the housekeeping staff kept it pristine. The Club Lounge has excellent food and beautiful views of The Bund, all in a peaceful setting. Between breakfast, afternoon tea, and drinks in the evening, it more than paid for itself. We had a magnificent stay.”

“We stayed there for our honeymoon and they decorated our room with flowers and balloons, also they upgraded our room from the city view to the pearl view room. The location was amazing and the staff were more than friendly.”

“Everything was great but the staff there were outstanding. So polite and attended to everything. They really made me feel welcome at all times. ”

“Best hotel so far, the suite with the Bund view was amazing, the staff is very professional, very kind and always willing to help. The facilities of the hotel are also great with a wonderful swimming pool/gym center on the 53th floor with the view of Pudong! A must-go!”