Condo Hotel
 Kempinski The One Suites Hotel Shanghai Downtown

Airport shuttle. Airport shuttle available – additional charges may apply. You can request this in the next step.
Travel Sustainable property

No 601 FengYang Road (NanJing Road) , Jing'an, 200041 Shanghai, China – Excellent location – show map

Excellent location – rated 9.2/10! (score from 627 reviews)

Real guests • Real stays • Real opinions

8.7
Excellent
632 reviews

The attention to detail and design of the rooms with a great bath

Graeme China

Lerny, who worked there evening restaurant shirt was an exceptional host. Overall amazing helpful staff.

James China

The location of the hotel was central to everything that we needed. It was an easy walk from the subway station, and surrounded by delicious restaurants and places to go. The room had a nice view and the heating/cooling system was very effective. The bathroom was fabulous and the bed super comfortable.

Greg Australia

Location was great. We used DiDi bikes for transportation.

Yoav Israel

Prime location with lots of great dining options. Hotel staffs were polite and accommodating, hose keeping staff were well-mannered and never made noises when they're cleaning. Great bathtub view.

Morimasa Canada

Perfect location, room size, facilities and value for money traveling with kids.

Santosh China

Very friendly staff and great amenities, large space, kitchenette, great location

Ralf Switzerland

Great restaurant. Perfect location. Very good value for money

Gabriel Sweden

The location is good. Near the big Starbucks reserve, near HKRI mall, near the Metro. The room is big. Near the supermarkets.

Someone Indonesia

The hotel location is at a quiet avenue while a metro station and a shopping mall (Starbucks Reserve Roastery) are just one block away. The front desk staff are really helpful. The lady helped labelling feature locations on the city map and recommended us a very useful local navigation app. The room is clean and tidy. The city view from the room is amazing. The bed is comfortable. The location and the hotel service worth the price tag comparing to other hotels around the same area.

Jason Hong Kong
8.7
Excellent
632 reviews
  • What guests loved the most:
  • “The attention to detail and design of the rooms with a great bath”
    Graeme Graeme China China
  • “Lerny, who worked there evening restaurant shirt was an exceptional host. Overall amazing helpful staff.”
    James James China China
  • “The location of the hotel was central to everything that we needed. It was an easy walk from the subway station, and surrounded by delicious restaurants and places to go.”
    Greg Greg Australia Australia
  • “Location was great. We used DiDi bikes for transportation.”
    Yoav Yoav Israel Israel
  • “Prime location with lots of great dining options. Hotel staffs were polite and accommodating, hose keeping staff were well-mannered and never made noises when they're cleaning. Great bathtub view.”
    Morimasa Morimasa Canada Canada
  • “Perfect location, room size, facilities and value for money traveling with kids.”
    Santosh Santosh China China
  • “Very friendly staff and great amenities, large space, kitchenette, great location”
    Ralf Ralf Switzerland Switzerland
  • “Great restaurant. Perfect location. Very good value for money”
    Gabriel Gabriel Sweden Sweden
  • “The location is good. Near the big Starbucks reserve, near HKRI mall, near the Metro. The room is big. Near the supermarkets.”
    Someone Someone Indonesia Indonesia
  • “The hotel location is at a quiet avenue while a metro station and a shopping mall (Starbucks Reserve Roastery) are just one block away. The front desk staff are really helpful.”
    Jason Jason Hong Kong Hong Kong

Categories:

  • Staff9.0
  • Facilities8.5
  • Cleanliness8.8
  • Comfort8.9
  • Value for money8.4
  • Location9.2
  • Free WiFi7.8
Apartments
Kitchen
City view
Washing machine
Free WiFi

Stay in the heart of Shanghai – Excellent location – show map

You're eligible for a Genius discount at Kempinski The One Suites Hotel Shanghai Downtown! To save at this property, all you have to do is sign in.

Featuring sophisticated European Art-Deco design and free wired internet, THE ONE Executive Suites Managed by Kempinski - Shanghai is next to West Nanjing Road and Huaihai Road.

Overlooking the Shanghai skyline, the elegant studios and suites all come with a living room, a flat-screen TV and iPod dock. The small kitchen has a microwave, induction cook field and imported kitchenware. Private bathrooms come with a bathtub and shower.

THE ONE Executive Suites Managed by Kempinski - Shanghai is around a 7-minute drive from People's Square and around an 8-minute walk from West Nanjing Road Subway Station (Line 2, Line 12 and Line 13). It is around a 10-minute drive from Shanghai Railway Station and around a 35-minute drive from Hongqiao International Airport. Pudong International Airport is around a 50-minute drive away.

Car rentals, day trips and airport transfers can be arranged at the tour desk. Luggage can be stored at the 24-hour front desk.

Dining options include Hotel Lobby Lounge and a Japanese restaurant. Daily breakfast is also served at the property.

This is our guests' favorite part of Shanghai, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Kempinski The One Suites Hotel Shanghai Downtown has been welcoming Booking.com guests since Mar 12, 2012
 Hotel chain/brand: Kempinski

Show me more

Most popular amenities

1 swimming pool
Free WiFi
Airport shuttle
Fitness center
Family rooms
Non-smoking rooms
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the real heart of Shanghai, this property has an excellent location score of 9.2!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Asian, American, Buffet

Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 13698 lists

Reliable Info
Guests say the description and photos for this property are accurate.

Availability

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
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Guest reviews

8.7
Excellent · 632 reviews
Read all reviews
Categories:
  • Staff9.0
  • Facilities8.5
  • Cleanliness8.8
  • Comfort8.9
  • Value for money8.4
  • Location9.2
  • Free WiFi7.8

Select topics to read reviews:

See what guests loved the most:

  • Graeme
    ChinaChina
    “The attention to detail and design of the rooms with a great bath”
  • James
    ChinaChina
    “Lerny, who worked there evening restaurant shirt was an exceptional host. Overall amazing helpful staff.”
  • Greg
    AustraliaAustralia
    “The location of the hotel was central to everything that we needed. It was an easy walk from the subway station, and surrounded by delicious restaurants and places to go. The room had a nice view and the heating/cooling system was very effective. ...”
  • Yoav
    IsraelIsrael
    “Location was great. We used DiDi bikes for transportation.”
  • Morimasa
    CanadaCanada
    “Prime location with lots of great dining options. Hotel staffs were polite and accommodating, hose keeping staff were well-mannered and never made noises when they're cleaning. Great bathtub view.”
  • Santosh
    ChinaChina
    “Perfect location, room size, facilities and value for money traveling with kids.”
  • Ralf
    SwitzerlandSwitzerland
    “Very friendly staff and great amenities, large space, kitchenette, great location”
  • Gabriel
    SwedenSweden
    “Great restaurant. Perfect location. Very good value for money”
  • Someone
    IndonesiaIndonesia
    “The location is good. Near the big Starbucks reserve, near HKRI mall, near the Metro. The room is big. Near the supermarkets.”
  • Jason
    Hong KongHong Kong
    “The hotel location is at a quiet avenue while a metro station and a shopping mall (Starbucks Reserve Roastery) are just one block away. The front desk staff are really helpful. The lady helped labelling feature locations on the city map and...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Do you accept guests coming out of 14 day quarantine. What documents are needed during check-in if so? I understand that Health code may take a few days to turn green after quarantine, will this be an issue?
    Sorry, our hotel only accepts guests coming out of 21 day quarantine.
    Answered on July 20, 2021
  • Hello, My friends and I are looking for a one-night staycation. Do you offer a room that has breakfast, dinner and free-flow alcoholic drinks included? There are 4 of us, we are happy to share one or two bedrooms. Thank you, Sophie.
    Dear Sophie, According to your message, maybe you could book by Ctrip, only it has a promotion including two person two hours Drink free. Hope it useful. Best regards, Sarah
    Answered on August 5, 2021
  • How far are you from maglev train station? Thank you.
    It is 9.4km from hotel to the maglev train station.
    Asked about: Comfort Studio • Answered on April 4, 2021
  • Can the one plus one business suite room accomodate a rollaway bed?
    One plus one business suite could add an extra bed in .
    Asked about: One Plus One Business Suite • Answered on October 12, 2019
  • hello i am interestedin a one month rate. AUGUST/2021. 1 PERSON. DRAKE CORRIGAN
    Dear Corrigan, Warm greetings from Kempinski The One Suites Hotel Shanghai Downtown. Could you provide us your communication? Sarah Wang
    Answered on April 23, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

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Host Info

Company review score: 9Based on 75,146 reviews from 73 properties
73 managed properties

Neighborhood info

THE ONE - Ideally situated in Shanghai's downtown, the Jing'an District, one of the central districts of Shanghai and well known for the cultural sites, the prestigious shopping, entertainment and business area ...

Languages Spoken

German,English,French,Chinese
Area Info *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Shanghai Museum of Natural History
    0.2 miles
  • HKRI Taikoo Hui
    0.2 miles
  • Shanghai Natural History Museum
    0.2 miles
  • Shanghai Grand Theatre
    0.5 miles
  • The Government of Shanghai Municipality
    0.5 miles
  • Madame Tussauds Shanghai
    0.5 miles
  • Madam Tussaud’s Waxwork Museum of Shanghai
    0.5 miles
Restaurants & cafes
  • Restaurant IEINS
    0 miles
  • Cafe/Bar IEINS
    0 miles
Top attractions
  • Pedestrian Street of East Nanjing Rd.
    0.6 miles
  • People's Square
    0.7 miles
  • Jing'an Temple
    1.3 miles
  • Jade Buddha Temple
    1.3 miles
  • Shanghai Train Station
    1.3 miles
  • Yu Garden
    1.6 miles
  • Superbrand Shopping Mall Shanghai
    2.1 miles
  • Oriental Pearl Tower
    2.1 miles
  • Jin Mao Tower
    2.4 miles
  • Shanghai South Train Station
    5.9 miles
Natural Beauty
  • River Huang Pu
    3.1 miles
Public transit
  • Subway Shanghai Natural History Museum Station
    0.3 miles
  • Subway West Nanjing Road Station
    0.4 miles
  • Subway Xinzha Road Station
    0.5 miles
Closest Airports
  • Shanghai Hongqiao International Airport
    8 miles
  • Shanghai Pudong International Airport
    20.7 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
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1 Restaurant On Site

    1Eins Bistro & Lounge

    Food: Chinese, French, German, Asian, European

    Open for: Breakfast, Lunch, Dinner, High tea, Cocktail hour

    Menu: Buffet & À La Carte

Amenities of Kempinski The One Suites Hotel Shanghai Downtown

Most popular amenities

1 swimming pool
Free WiFi
Airport shuttle
Fitness center
Family rooms
Non-smoking rooms
Bar
Bathroom
  • Slippers
  • Private Bathroom
Outdoors
Sit back and relax
  • Terrace
Room Amenities
Extra comfort
Activities
  • Happy hour Additional charge
Living Area
Space for everyone to be together
  • Sitting area
  • Desk
Media & Technology
Fun for everyone under one roof
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Bar
  • Room service
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not possible) and costs CNY 100 per day.
  • Accessible parking
  • Electric vehicle charging station
  • Parking garage
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
  • Airport shuttle
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
Indoor swimming pool
Free! All pools are free of charge
  • Open all year
  • All ages welcome
  • Pool with view
Spa
  • Locker rooms
  • Fitness classes
  • Fitness
  • Fitness center
Shops
  • Hair/Beauty salon
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
Languages Spoken
  • German
  • English
  • French
  • Chinese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules Kempinski The One Suites Hotel Shanghai Downtown takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of CNY 1000 is required on arrival. That's about 149.38USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 year
Crib by request
Free
Adult (18+ years)
Extra bed by request
CNY 366 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Mastercard Visa UnionPay credit card UnionPay debit card JCB American Express Kempinski The One Suites Hotel Shanghai Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print

Car rentals and airport transfers are available. Requests have to be made at least 1 day in advance.

Please be noticed that guests can only use the guest room for accommodations purposes and will not use any room or other area of the hotel for commercial use or film shooting.

Please inform Kempinski The One Suites Hotel Shanghai Downtown of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of CNY 1000 is required on arrival. That's about 149.38USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Kempinski The One Suites Hotel Shanghai Downtown

  • Kempinski The One Suites Hotel Shanghai Downtown has 1 restaurant:

    • 1Eins Bistro & Lounge

  • You can choose from a number of accommodation options at Kempinski The One Suites Hotel Shanghai Downtown (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • From the nearest airport, you can get to Kempinski The One Suites Hotel Shanghai Downtown by:

    • Taxi 30min

  • The prices at Kempinski The One Suites Hotel Shanghai Downtown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Kempinski The One Suites Hotel Shanghai Downtown can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • Asian
    • American
    • Buffet

  • Yes, Kempinski The One Suites Hotel Shanghai Downtown is popular with guests booking family stays.

  • Kempinski The One Suites Hotel Shanghai Downtown offers the following activities/services (charges may apply):

    • Indoor pool
    • Fitness center
    • Indoor pool (year-round)
    • Locker rooms
    • Fitness classes
    • Happy hour
    • Fitness

  • Kempinski The One Suites Hotel Shanghai Downtown is 0.7 miles from the center of Shanghai.

  • Check-in at Kempinski The One Suites Hotel Shanghai Downtown is from 2:00 PM, and check-out is until 12:00 PM.

  • You can choose from a number of accommodation options at Kempinski The One Suites Hotel Shanghai Downtown (subject to availability) that can accommodate:

    • 2 guests
    • 6 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.