Bastión Luxury Hotel
Centro historico, Calle del Sargento No. 6 - 87, Centro, 130001 Cartagena de Indias, Colombia – Excellent location – show map
Excellent location – rated 9.7/10! (score from 921 reviews)
Real guests • Real stays • Real opinions
How guest reviews work
Each review score is between 1 and 10. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Guests submit their subscores and their overall scores independently – there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
There was a problem loading the reviews.
You're eligible for a Genius discount at Bastión Luxury Hotel! To save at this property, all you have to do is sign in.Located in the heart of Cartagena’s walled city, this modern hotel is a 16th century remodeled building and features a rooftop terrace with a swimming pool and shared lounge. It also features an on-site gourmet restaurant, plus free WiFi.
The property offers luxury rooms and suites with a contemporary décor that evokes it's colonial past. They feature a flat-screen TV, a large wardrobe and a private bathroom with Loto del Sur toiletries.
The on-site restaurant is called El Gobernador, and it's a great option for a meal. Other options are available within 1,650 feet of the property.
Santo Toribio church is located next to the hotel, while Rafael Núñez International Airport can be reached in 15 minutes by car.
This is our guests' favorite part of Cartagena de Indias, according to independent reviews.
Couples in particular like the location – they rated it 9.7 for a two-person trip.Bastión Luxury Hotel has been welcoming Booking.com guests since Apr 24, 2014
Hotel chain/brand: GHL Hoteles , GHL
Select dates to see this property's availability and prices
- Is airport transportation provided by the hotel if yes what is the cost or it’s freeGood Morning the airport transportation is not free it has a cost aprox US $10 per vehicle for 2 peopleAnswered on 30 March 2020
- Which room can I book with a stand alone bath tub?Good Morning; the rooms that we have with bath tub are Suite de los Reyes and Suite Bastion, please check the information and you can see pictures.Answered on 8 September 2020
No additional info available
- Toilet paper
- Private Bathroom
- Free toiletries
- Wardrobe or closet
- Sun deck
- Flat-screen TV
- Cable channels
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kids' meals
- Special diet meals (on request)
- Invoice provided
- Private check-in/out
- Baggage storage
- Tour desk
- 24-hour front desk
- Daily housekeeping
- Ironing serviceAdditional charge
- LaundryAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Shuttle serviceAdditional charge
- Air conditioning
- Smoke-free property
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Upper floors accessible by elevator
- Open all year
- Pool is on rooftop
- Pool/Beach towels
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Spa facilities
- Beach umbrellas
- Beach chairs/Loungers
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in
From 11:00 AM to 12:00 PM
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
No age restriction
There's no age requirement for check-in
Pets are allowed. Charges may apply.
When booking more than 4 rooms, different policies and additional supplements may apply.
Cash Bastión Luxury Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note there is a COP 10000 tourism tax per person, per night.
According to decree No. 1408, as of November 16, 2021, it is essential to present the vaccination card against COVID19 or the digital certificate to enter our restaurant El Gobernador
Please inform Bastión Luxury Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
License number: 34646
FAQs about Bastión Luxury Hotel
Room options at Bastión Luxury Hotel include:
The prices at Bastión Luxury Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
Check-in at Bastión Luxury Hotel is from 3:00 PM, and check-out is until 12:00 PM.
Guests staying at Bastión Luxury Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.3).
Breakfast option(s) include:
Bastión Luxury Hotel is 1,000 feet from the center of Cartagena de Indias.
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
Bastión Luxury Hotel has 1 restaurant:
- Restaurante #1
Bastión Luxury Hotel offers the following activities/services (charges may apply):
- Fitness center
- Swimming pool
- Spa facilities
- Spa/Wellness packages
- Spa lounge/Relaxation area