Due to flight issues (with the now-defunct Viva Air), we arrived very late and Julio and Ivan were very gracious and welcoming at our post-midnight arrival. Our room was spotless and very quiet, even though the property was not far from a lot of bars and restaurants. Breakfast was ample with a great variety of menu items. We were also given the option of eating inside or outside on the lovely fourth-floor patio (with a view of the wall and Castillo San Felipe, which is lit up beautifully at night). Raquel was also very helpful answering questions, giving directions and assisting with transportation. The location in Getsemani was easy to remember, felt safe and was an easy walk to everywhere we wanted to visit. We were also offered fresh juice and chilled, moist towels each time we arrived back at the hotel, a welcome gesture after walking in the heat.

Shawn United States of America

the staff were excellent, great location and beautiful hotel

Allyson United States of America

I was extremely pleased with how friendly the staff was. Being new to the city and having minor issues to resolve, they were present to field all my questions such as transportation to the airport, options for food and ATMs, areas of safety etc. I specifically had an issue where I needed a container to carry art pieces back home. Staff took care of this by creating a container using tools from a local hardware store and they did this all while I was out enjoying the city. Every time I got back to the hotel, there was always juice and a cold towel offered. Just all in all very kind people.

Jamaal Canada

The hotel was placed in the middle of Getsamani and surrounded by amazing restaurants and bars. The complementary breakfast was amazing with a variety of options to choose from. The staff welcomes you with fresh damp towels and fresh-squeezed juice every time you return to the hotel. The staff also went out of their to check on me throughout my trip (even after I checked out of their hotel) and escorted me to one of their private beaches for more privacy!

James United States of America

friendly and accommodating staff that go above and beyond, location, cute hotel, food

April Canada

The staff was amazing! Very friendly and attentive. I truly felt welcome. Cold towels and fresh juice every time you return from exploring was a bonus!

Candace United States of America

This little boutique hotel takes 'service with a smile' to an elevated level. Cooling towels, complimentary coffee, tea & natural juices and multiple healthy choices of breakfast served in their dining room or on their delightful roof top terrace. The rooms are a good size & tastefully decorated. All questions & requests are answered fully and beyond. I thoroughly enjoyed my stay & appreciated the very lovely staff!

Lynette Canada

This is a magnificent boutique hotel! The service is superb! You come in through the door & they offer you a cooling towel & a refreshing glass of cold juice 😁. How awesome is that? Luis, one of the owners, is amicable, considerate & attentive to the guests. His staff are also very accommodating. The hotel is very clean, spacious rooms, modern en-suite bathrooms & very comfortable beds. We had a great room with a balcony overlooking the fort. Breakfast was amazing🤤 so yummy! Highly recommend!

Bernhard United States of America

The owner has been amazing. The staff is fantastic. Luis, the owner, has great communication with the staff, and they always try to do their best and please him and the guests. Luise is not only business-oriented, but he is also a loving and caring person. He is involved in helping the local community and giving back to the community, which in itself says a lot about his personality. My friend and I also had a chance to stay on Luis's private beach for a day and have a wonderful lunch there. (10 minutes ride from the hotel) The breakfast is outstanding; every day, it's a different menu with local food options and it is delicious. I will definitely come back to visit Casa Isabel boutique hotel again. Thank you, Luis, for an outstanding stay in your hotel.

Yael United States of America

Charming hotel in great location with a view of the castle from the rooftop terrace. Staff are helpful and attentive and make great mojitos! The included breakfast is delicious and the rooms are spotless. You really can’t go wrong.

Stob United States of America