Name: Hotel Casa Real Cartagena
Address: Calle Del Cuartel No. 36 - 122, Centro, 130001 Cartagena, Colombia, Calle Del Cuartel No. 36 - 122, Bolivar, 130001, Colombia
Price range: Prices for upcoming dates start at $50 per night (We Price Match)
Rating: 7.8

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Guest Reviews (283)

Hotel Casa Real Cartagena

This is a Preferred property. They provide excellent service, a great value, and have awesome reviews from Booking.com guests. They might pay Booking.com a little more to be in this program.

This neighborhood is a great choice for travelers interested in architecture, food and history – Check location Calle Del Cuartel No. 36 - 122, Centro, 130001 Cartagena, Colombia – This neighborhood is a great choice for travelers interested in architecture, food and history – Check location

*8.9* Cartagena's Clock Tower: only 6 minutes away! (1,600 feet by foot)

Chamber of Commerce: only 5 minutes away! (1,300 feet by foot)

Traveler photo of Cartagena

May 15, 2016

The staff was very nice, but it was hard to communicate since they don't speak English.

Mary, United States of America

Loved the location, one of the best, close to everything! Loved the staff and services provided, example, boat trip bookings and breakfast. Great place and arquitecture.

Maria, Brazil

Hotel Casa Real Cartagena, It was a good place, comfortable and quiet, this is according with the price. The staff was polite and friendly.

Paul, Peru

My room was on the ground floor , with the pool (rather a plunge pool) outside the door. The hotel was quite small , so there was hardly anyone using the pool ....or the jacuzzi on the roof . Breakfast was quite good , served adjacent to the pool and reception. Location right in the old city. Everything ideal .

Maxwell, Australia

The staff was extremely friendly and went out of their way to fix issues with the room

Diane, United States of America

Location was great. Rooms were big and comfortable, amazing beds and decent breakfast.

Kristina, Netherlands

The staff was quite friendly (even if not that very helpful)

Anonymous, United Kingdom

Courtyard with pool was a nice comfort to cool off from hot hot Cartagena.

Anonymous, Colombia

Tudo foi perfeito. Funcionários, localização. A acomodação era simples e não deixou a desejar.

Cinthia, Brazil

La atención por parte del personal del hotel es impecable! Muy recomendado! Hacen todo lo posible porque uno este bien.

Mauricio, Colombia

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Stay in the Heart of Cartagena – Excellent location – show map

This property is a 7-minute walk from the beach. About 1,300 feet from Santo Domingo Square, Hotel Casa Real Cartagena is a colonial-style building from the 17th century. It has a swimming pool, hot tub and terrace.

The spacious, air-conditioned rooms in the Casa Real Cartagena Hotel all have a safe, flat-screen TV, minibar and private bathroom. Free Wi-Fi is available throughout the property.

Rafael Nuñez Airport is just over 1.9 miles away, while the beaches of Bocagrande are about 1.2 miles away. The hotel’s reception has can offers advice on local sights, and offers luggage storage.

The breakfast at Hotel Casa Real Cartagena includes fresh fruit, juices, coffee, chocolate and sandwiches.

Centro is a great choice for travelers interested in architecture, food and history.

This is our guests' favorite part of Cartagena, according to independent reviews.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

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Hotel Casa Real Cartagena has been welcoming Booking.com guests since Oct 1, 2010

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American

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Sleeps	Room Type
	Economy Room 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 194 ft² These air-conditioned room has flat-screen cable TV, minibar and private bathroom with a shower. Room Facilities: • Minibar • Shower • Air conditioning • Desk • Fan • Bathroom • Cable channels • Flat-screen TV • Upper floors accessible by stairs only Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Standard Double Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 215 ft² This double room has a minibar, cable TV and air conditioning. Room Facilities: • Minibar • Shower • Telephone • Air conditioning • Desk • Fan • Bathroom • Cable channels • Flat-screen TV • Towels • Upper floors accessible by stairs only • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Just booked in Cartagena: 34 hotels like Hotel Casa Real Cartagena were just booked

Area Info – This neighborhood is a great choice for travelers interested in architecture, food and history – Check location Guests loved walking around the neighborhood!

Tropical breezes waft through Cartagena's pastel-hued colonial buildings, just steps from the sparkling waters of the Caribbean.

Closest Landmarks

Heredia's Theatre
0 miles
Museum of the Colombian Emerald
0 miles
Casa Cultural Colombo Alemana
0.1 miles
La Merced Square
0.1 miles
San Agustin Convent
0.1 miles
Marqués Valdehoyos House
0.1 miles
Santo Toribio Church
0.1 miles
Del Tejadillo Square
0.1 miles
Bolivar House
0.2 miles
Santo Domingo Square
0.2 miles

Closest Airports

Rafael Núñez International Airport
2.8 miles
Ernesto Cortissoz International Airport
61.5 miles

What Travelers Love About This Location

“The staff was extremely friendly and went out of their way to fix issues with the room”

Diane

United States of America

“Location was great. Rooms were big and comfortable, amazing beds and decent breakfast.”

Kristina Palovicova

Netherlands

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Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 6 years stays free of charge when using existing beds.

Free! All children under 2 years stay free of charge in a crib.

Free! All children under 6 years stay free of charge for extra beds.

Any additional older children or adults are charged COP 60000 per night for extra beds.

The maximum number of extra beds in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Cash Hotel Casa Real Cartagena accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Or, take a look at these appealing alternatives:

Hotel Casa Los Puntales has a review score of 8

See the 30 best hotels in Cartagena, based on 81,261 verified hotel reviews on Booking.com.

See all guest reviews for Hotel Casa Real Cartagena

Newest Reviews for Hotel Casa Real Cartagena

Reviewed: May 20, 2018

Miriam
Germany
4.2

“Totally gross hotel and unprofessional staff”
- • Leisure trip
- • Solo traveler
- • Economy Room
- • Stayed 2 nights
눉I stayed only two nights in this hotel and was totally happy when I could leave again. In my room there were old chewing gums on the floor and mould on the walls and the ceiling. The bed was really gross and it did not seem like there had cleaned anything in the room before my arrival. The bathroom was tiny and they did not provide any soap. I was already disappointed at that point because I would have expected more of a hotel that costs me almost 50 Dollar per night. During my second night it water started to drop from the ceiling in the bathroom and I decided to confront the hotel's personell with it. They helped me to move to the neighboring room which was just as gross. I got really angry because no matter how perfect the location might be it is just a No-Go to charge 50 Dollar per night for such ugly and dirty rooms. So I asked the receptionists for a partly refund of my money (I had paid the day before). He told me to do that I would have to call his boss which would be better to do the next day with his collegue. I did not accept this as his collegue rpobably would have found another excuse not to call his boss. So I asked to make the call in the same night. So he made the call and passed me the cellphone to explain my complaint. The woman on the other side listened and explained me she would have to talk to her boss in oder to discuss a refund. She asked me to send her my contact and credit card Details so they could process the transaction. She told me she would contact me during the next days to update me on her boss's decision. Two days ago (I still hadn't heared anything) I wrote her a message explained my Frustration and she answered she had passed my details to her boss who would contact me very soon. Until now he did not. I am very angry with this hotel because they do not seem to be interested in treating their guests with respect nor in caring for providing them a nice experience. In my opinión, what they do is just fraud.
눇Great location in the historic center

Stayed in May 2018
Reviewed: May 1, 2018

Joaquin
Argentina
7.5

“No recomendable”
- • Leisure trip
- • Couple
- • Economy Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Piscina muy pequeña Bar muy malo

Stayed in April 2018
Reviewed: April 28, 2018

zefsaffa
Colombia
3.8

“"Real"-ly disappointed.”
- • Leisure trip
- • Couple
- • Economy Room
- • Stayed 2 nights
눉Located just a short walk from both the beach at some beautiful churches, this property is perfectly located. The staff is friendly, but seem to be limited by their management. We booked this property because of the location, the pictures of the rooms, and the included breakfast. Only one of those reasons were confirmed to be worth the money. The room has a lovely king-size bed, with springs that poke you all night while you are trying to rest. The furniture in the room was dirty and very worn. The pictures didn't seem to very accurately reflect the state of the rooms TODAY. In the breakfast area, there are the remnants of a coffee shop on display as well as a giant black net covering the kitchen area. It looks terrible. Breakfast was a disaster. I was ignored when I came down and had to address the staff (that was sitting on the ground by reception) before I was helped. Options were limited, but this is to be expected in Colombia. Your typical varieties of egg, toast, juice, and coffee. What blew me away was the fact that they had no condiments. No ketchup, no hot sauce, and no salt/pepper. They brought me some salt/pepper on a plate from the kitchen. I was told that these luxuries are coming tomorrow and all I kept thinking about is why don't you run out and go buy some from the tienda??? When I was done, the staff walked back and forth past my table for 10+ minutes before asking to remove the dirty dishes as I was trying to work around them. Overall, not too happy, I live in Colombia and have stayed in many hotels in both Cartagena and other cities, never have I been this disappointed. Edit: I rescind my comment on the staff. After a full day of walking around and just wanting to relax in our room, the key (a physical one) no longer works. We informed the staff only to get eyes rolled at us when expressing frustration. Now, an hour later, we have still not been able to access our room. Downgrading from 2 to 1 stars.
눇The location.

Stayed in April 2018
Reviewed: March 15, 2018

Mary
United States of America
4.6

“I would not stay here again.”
- • Leisure trip
- • Family with young children
- • 3 rooms
- • Stayed 4 nights
눉It just was not what I expected. I had to ask for towels. There was no soap, hot water, and very low water pressure. Room didn't really have a closet. There were two beds, a double and a twin. The double's mattress was so hard I could not sleep on it. The twin bed was better. There was a small refrigerator in the room that did not work. All of the rooms open to the courtyard. I was on the first floor next to the kitchen and across from the front desk. The night person was so loud and it was very hard to get any sleep. One morning, I was awoken at 6:30 am by someone hosing the courtyard down.
눇The staff was very nice, but it was hard to communicate since they don't speak English.

Stayed in March 2018
Reviewed: January 22, 2018

Anonymous
United Kingdom
5.0

“Not worth it”
- • Leisure trip
- • Couple
- • Economy Room
- • Stayed 3 nights
눉The Hygiene of the bed clothing was very questionable, they should really invest on new sheets. The Hotel is very traditional but that's not a excuse not to add a coat of paint of two to the common areas and the rooms in particular. They offer a terrace on the website. However, we were not allowed to go up there and enjoy it as we kept on being told they were painting there and not access is available (though that was the main reason why to go to this hotel). Do not try to save money and stay here. After being in Cartagena it is worth breaking the bank and stay on a really nice hotel. Do not expect hot water on the hotel. Yes it is true it is hot in Cartagena but no one likes cold showers before bedtime.
눇The staff was quite friendly (even if not that very helpful)

Stayed in December 2017
Reviewed: January 14, 2018

Maria
Brazil
9.2

“Great place, worth the stay”
- • Leisure trip
- • Couple
- • Economy Room
- • Stayed 3 nights
눉I dindt like not having hot water! It was a surprise for me but apparently middle range accomodation in Cartagena doesnt have hot shower and it´s normal..I didnt like room decoration so much, althought it was spacious and confortable. Didnt like value for money, but it was new year time. so i couldnt really complain..
눇Loved the location, one of the best, close to everything! Loved the staff and services provided, example, boat trip bookings and breakfast. Great place and arquitecture.

Stayed in December 2017
Reviewed: December 18, 2017

Denise
Canada
8.3

“It was good”
- • Leisure trip
- • Couple
- • Economy Room
- • Stayed 4 nights
- • Submitted from a mobile device
눉No hot water for the shower. Fridge door kept opening. Ice build up. Had to chop at ice build up to close the door.
눇Good area. Bed was comfortable. Breakfast okay.

Stayed in December 2017
Reviewed: December 3, 2017

pablozabala
Spain
7.9

“Simple but good”
- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
눉Inside the walls
눇Great location

Stayed in November 2017
Reviewed: July 6, 2017

Anonymous
Colombia
5.8

“Meh, it was okay. Needs an update.”
- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉Wi-Fi was miserable. Staff spoke no English. Shower was a trickle.
눇Courtyard with pool was a nice comfort to cool off from hot hot Cartagena.

Stayed in July 2017
Reviewed: June 16, 2017

Paul Gutierrez
Peru
Age group: 25 – 34
7.9

“Agradable”
- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 2 nights
눉the hotel had water service problems.
눇Hotel Casa Real Cartagena, It was a good place, comfortable and quiet, this is according with the price. The staff was polite and friendly.

Stayed in May 2017
Reviewed: June 6, 2017

Maxwell
Australia

1 helpful vote
8.8

“Lovely small hotel in the old town”
- • Leisure trip
- • Solo traveler
- • Budget Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
눇My room was on the ground floor , with the pool (rather a plunge pool) outside the door. The hotel was quite small , so there was hardly anyone using the pool ....or the jacuzzi on the roof . Breakfast was quite good , served adjacent to the pool and reception. Location right in the old city. Everything ideal .

Stayed in May 2017
Reviewed: March 18, 2017

Ana
Colombia
7.1

Good
- • Business trip
- • Solo traveler
- • Budget Double Room
- • Stayed 1 night
- • Submitted from a mobile device
눉The rooms are very old
눇Very good location

Stayed in March 2017
Reviewed: February 23, 2017

Michihito
Colombia
5.4

Fair
- • Business trip
- • Solo traveler
- • Budget Double Room
- • Stayed 1 night
- • Submitted from a mobile device
눉baño
눇location

Stayed in February 2017
Reviewed: December 22, 2016

Thomas
Canada

1 helpful vote
7.1

“Pricey, but good location.”
- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉Rooftop patio under repair

Stayed in December 2016
Reviewed: December 8, 2016

Diane
United States of America

1 helpful vote
8.3

“Basic but comfortable ”
- • Leisure trip
- • Solo traveler
- • Economy Room
- • Stayed 1 night
- • Submitted from a mobile device
눉The toilet was broken and it took a couple of hours to fix. But they were very responsive. The wifi was the worst I've seen in years however.
눇The staff was extremely friendly and went out of their way to fix issues with the room

Stayed in December 2016

Hotel Casa Real Cartagena

Stay in the Heart of Cartagena – Excellent location – show map

Most Popular Facilities

Guests Love...

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See availability Area Info – This neighborhood is a great choice for travelers interested in architecture, food and history – Check location Excellent location – show map Guests loved walking around the neighborhood!

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Most Popular Landmarks

What Travelers Love About This Location

4 Reasons to Choose Hotel Casa Real Cartagena

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Newest Reviews for Hotel Casa Real Cartagena

Miriam

Joaquin

zefsaffa

Mary

Anonymous

Maria

Denise

pablozabala

Anonymous

Paul Gutierrez

Maxwell

Ana

Michihito

Thomas

Diane

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Area Info – This neighborhood is a great choice for travelers interested in architecture, food and history – Check location Guests loved walking around the neighborhood!

Facilities of Hotel Casa Real Cartagena

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