Name: Sonesta Hotel Cartagena
Address: Carrera 9 No 35-104 Anillo Vial-Zona Norte, La Boquilla, 130001 Cartagena, Colombia, Carrera 9 No 35-104 Anillo Vial-Zona Norte, Bolivar, 130001, Colombia
Price range: Prices for upcoming dates start at $93 per night (We Price Match)
Rating: 7.7

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (872)

Sonesta Hotel Cartagena

Carrera 9 No 35-104 Anillo Vial-Zona Norte, La Boquilla, 130001 Cartagena, Colombia –

See all guest reviews for Sonesta Hotel Cartagena

Newest Reviews for Sonesta Hotel Cartagena

August 25, 2017

Javier
Colombia
6.3

“Nice but rooms need more attention”
- • Business trip
- • Solo traveler
- • Standard King Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉The rooms where in bad shape. The bathroom mirror looked old, a/c was extremly loud and some of the walls had painting falling.
눇The staff and food
July 20, 2017

nvanheesewijk
Netherlands
Age group: 25 – 34
6.7

Pleasant
- • Leisure trip
- • Solo traveler
- • Standard King Room
- • Stayed 4 nights
- • Submitted from a mobile device
눉Unannounced pool maintenance made it unavailable for an entire day, door to balcony did not close, locals bug you with offers as soon as they see you leave the hotel to the beach
눇Breakfast, rooms, bed, and room service
June 16, 2017

Jena
Australia

1 helpful vote
6.7

Pleasant
- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
눉A lot of construction happening at the hotel and around the hotel as well. Wasn't really much to do around the area within walking distance. Needed to catch cabs to Bocagrande for most things. Room could have been a little cleaner but not a big deal.
눇Had everything we needed. Spa, restaurant, pools and a tour booking desk. As much as I'm trying to improve my Spanish, it was helpful that a few people spoke English. People at the front desk as well as other staff were really friendly.
June 15, 2017

Bernal
United States of America
4.6

Disappointing
- • Leisure trip
- • Group of friends
- • Room Selected at Check-In
- • Stayed 7 nights
- • Submitted from a mobile device
눉Booking.com is offering like 4 start and is not 4 . The gym have but don't work the machines. They close the pools at 7pm. They have sauna but is not working. The worse is the road construction delay the moving like 300% to visit the city wall (the most turist area)
눇The beaches
May 2, 2017

Jose
Colombia
4.2

“Terrible”
- • Leisure trip
- • Family with young children
- • 2 rooms
- • Stayed 1 night
눉There is a construction in the road in front of the hotel and looks like the started remodeling the outer part of the building and stopped in the midlle so the roof drive through looks torn appart. We spent 1 hour checking inn, because my baby´s nanny didn´t have her id with her, spoke with the manager and didn´t help at all. I had requested 2 rooms side by side or at least in the same floor and this was not available, so my children had to sleep in a different floor. I requested 2 standard rooms, one with a king size and the other with two queen size beds, the room with the two beds was fine, however the room with one bed was also a queen sized bed (not king) and the room was no bigger than 9 m2. I had problems with the doorlock and had to wait half and hour for maintenance to arrive and fix the problem. The parking space the gave me apparently belonged to someone else y was told to move the car. The windows are not sound proof and there was loud music all through the night. The blackouts did no block the sunlight at all and last but not least the bed mattres was too soft and gave a back ache.
눇The bellman was kind. Breakfast was ok.
May 2, 2017

César
Colombia
9.2

“Nice place to rest”
- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
눉The air conditioner was not working properly
눇Nice place, I liked so much.
April 28, 2017

Maria
United States of America
9.6

“good”
- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 8 nights
눉food was not that good, and I think they should have a separate pool for children. the pool by ther bar with the DJ should be for adults only
눇cleanliness of the place and the staff
March 27, 2017

Anonymous
Colombia
3.3

“Awful attention from front desk (Ana).Hotel is quite”
- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉Ana from the front desk is the worst employee ever from a hotel. Her response to a guest is not the appropriate from someone who claims has worked in other hotels. I am a frequent user of Booking.com all around the world, and this is the first hotel in which I recieve from the front desk staff (Ana) a threat of payment for every hour used after check-out time.
눇Breakfast. Nice attention from the restaurant staff
March 27, 2017

Anonymous
Norway
7.5

Good
- • Leisure trip
- • Solo traveler
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Loud at night as windows do not cover sound. Expensive
눇Great pool
March 21, 2017

Nicole
United States of America
5.0

“false advertising”
- • Couple
- • Standard King Room
- • Stayed 3 nights
- • Submitted from a mobile device
눉False advertising, hotel was under major construction causing loud noise and I wasn't inforned, mold in bathroom, no furniture in room balcony, room cable kept loosing signal, water pressure and temperature was inconsistent. At one point I didn't have water at all. For a 4.5 rated hotel I was totally disappointed and to top it off I had to pay at check in so I was hesitant to complain.
눇Breakfast was great.
March 3, 2017

Bryce
Canada
10

“Excellent value, great room and breakfast”
- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
눇Beautiful room. Friendly, attentive staff. Excellent value for resort style hotel. Right next to kitesurfing schools on Playa Boquilla. Fantastic breakfast and strong wifi throughout. This property has five buildings and the hotel is in the building closest to the road. The beach is less of a scene than Bocagrande and doesn't have the aggressive vending.
February 20, 2017

Anat
Israel
9.6

“Very relaxing, great place for vacation.”
- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉The lake view is beautiful but a bit noisy, even on a high floor. The balcony has no sitting place.
눇Great location by the best beach in the city, nice swimming pools and a nice spa (additional charge). Good breakfast buffet and nice view to the beach if your room is in that direction. Big rooms for couples. Nice showers. Very good restaurant.
January 10, 2017

Diana
Colombia
3.3

“hotel needs to improve room and service”
- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 3 nights
눉the air conditioner didn´t work in the room as the mini bar and blackout. the attention was very poor very expensive for the quality of the service
January 8, 2017

Haydn
United Kingdom
6.7

“Get a room with a pool view”
- • Leisure trip
- • Solo traveler
- • Standard King Room
- • Stayed 5 nights
눉The noise Booking.Com did not mention this when I booked and the booking process is not acceptable
눇Both pools were good
November 16, 2016

Charles
United States of America
10

Exceptional
- • Leisure trip
- • Group of friends
- • Standard Twin Room
- • Stayed 5 nights
눉Not sure why the security guards denied guests access to the beach before 7:00 a.m. Early, early morning was when the fishermen were hauling in their catch.
눇Great food and beautiful views of the Caribbean Sea.

Sleeps	Room Type
	Standard Twin Room 2 full beds	Show prices
댴 Private bathroom Room Size: 377 ft² This air-conditioned room has chic décor, a private balcony, flat-screen satellite TV and a private bathroom with a shower and toiletries. Room Facilities: Minibar, Shower, Safe, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Bathrobe, Radio, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Walk-in closet, Satellite channels, Cable channels, Flat-screen TV, Private entrance, iPod dock, Wardrobe/Closet, Coffee machine Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Room Selected at Check-In 1 queen bed or 2 full beds	Show prices
댴 Private bathroom Room Size: 377 ft² This double room has a balcony, bathrobe and private entrance. Room Facilities: Minibar, Shower, Safe, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Bathrobe, Radio, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Satellite channels, Cable channels, Flat-screen TV, Private entrance, iPod dock, Wardrobe/Closet, Coffee machine Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Standard King Room 1 queen bed	Show prices
댴 Private bathroom Room Size: 377 ft² Has LCD cable TV, air conditioning, telephone, minibar, free Wi-Fi access, and a hairdryer. Room service is available 24/7. Room Facilities: Minibar, Shower, Safe, Telephone, Air conditioning, Hairdryer, Iron, Balcony, Bathrobe, Radio, Desk, Ironing facilities, Free toiletries, Toilet, Bathroom, Satellite channels, Cable channels, Flat-screen TV, Private entrance, iPod dock, Wardrobe/Closet, Coffee machine Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children

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Newest Reviews for Sonesta Hotel Cartagena

Javier

nvanheesewijk

Jena

Bernal

Jose

César

Maria

Anonymous

Anonymous

Nicole

Bryce

Anat

Diana

Haydn

Charles

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