The free shuttle service make round trips between the El Dorado International Airport and the Hotel. On the Airport you will find at the o'clock hours starting at 6:00 a.m., hourly (7:00 a.m., 8:00 a.m.etc) The last service from the Airport to the hotel departs at 10:00 p.m.; We recommend stay 10 minutes before to take the bus, due the Shuttle cannot stop much time on the pickup point. Second floor, exit number 7. On the way from the Hotel to the Airport, the first service departs at 5:30 a.m. and hourly you will find on the first floor of the hotel, the last service departs at 9:30 p.m.

Thanks for your message. Yes, the hotel has basement for parking free for the guests.

Dear guest, thanks for your message, the gym is opened but with restrictions due the pandemic situation. The restriction are about the number of people at same time and use of the showers.

Dear Guest, We are so far from the Hospital Santafé. Exist another hotel TRYP Bogotá Usaquén, and it is very close to it. Our hotel had a swimming pool, it has an extra cost, is located on the gym of the hotel.

1.Only the suites have refrigerator, for special medical request please notify us and we can put one of it free. 2.Our free shuttle service works on sept. 2020 each 2 hours, starts the services from the airport to the hotel at 07:00 to 21:00 Thanks

Thanks for your message our free shuttle service works from 07:00 to 21:00, if your flight arrives at 12:15 you will take the service of 13:00. Out of this time you need prepaid a private pickup service

Estimado huésped, ofrecemos un servicio privado 24/7, desde el aeropuerto al hotel tiene un costo de 7 dólares. El servicio se confirma con el pago anticipado y según la llegada de su vuelo el conductor le esperará para poder traerle al hotel.

Our free shuttle make the last service at 09:00 p.m. We can offer a private pickp service, it has an extra cost of COP$45.000 (US$13) please let us know with your reservation and we send the complete information

nuestro servicio de shuttle pasa cada dos horas iniciando desde las 7am hasta las 9pm; este pasa por el primer piso, carril del medio puerta 1,2 y 3

The free shuttle service make round trips between the El Dorado International Airport and the Hotel. On the Airport you will find at the o'clock hours starting at 6:00 a.m., hourly (7:00 a.m., 8:00 a.m.etc) The last service from the Airport to the hotel departs at 10:00 p.m.; We recommend stay 10 minutes before to take the bus, due the Shuttle cannot stop much time on the pickup point. Second floor, exit number 7. On the way from the Hotel to the Airport, the first service departs at 5:30 a.m. and hourly you will find on the first floor of the hotel, the last service departs at 9:30 p.m.

Gracias por su mensaje, contamos con un canal de pagos online donde puede hacer su pago directamente, si desea más información puede escribirnos por correo electrónico directamente.

Dear guest, the last service departure form the airport at 9:00 p.m. or 21:00.

Dear guest, thanks for your message, unfortunately we don't have any rooms linked by a door. We can arrange two rooms close each other, but none of our rooms is linked.

Dear guest, thanks for your message, we can assign an extra bed for 1 person on suite for an extra cost of USD$23 (COP$70.000) with breakfast.

Gracias por escribirnos. Si, el servicio funciona desde las 7:00 a.m. cada dos horas pasa por el Aeropuerto, el último servicio es a las 9 p.m. En el piso 1, entre puertas 1 y 3, carril central puede encontrarlo. No se puede estacionar.

Dear guest, the late check-out is subject to availability, and it has an extra cost of COP $ 70,000 + taxes (USD $ 23 approx). You can use the room until the 18:00, after this time a full night cost will be applied . We have luggage storage for our guests with no cost, and you can use the facilities until your time of depart.

Estamos ubicados justo frente a la Embajada de Estados Unidos en Colombia, a 300 metros de donde se realiza el ingreso para los trámites de la visa.

Dear guest, at 8 a.m. is not possible a free early check-in, this service has an extra cost of COP$86.000 (US$22 approx) you can request this service with your reservation.

If the room is available at 12:00 you can check-in to your room with no extra cost.

1. A private pickup in a SUV or VAN, for an extra cost. Need to be arranged almost 2 days before your arrival date. 2. For guarantee the availability must be paid USD$30 and you will check-in at 4 am and take the breakfast.