Dear guest, thank you so much for choosing us as your hotel. Unfortunatle, all our guests have to be registered at check in. The reasons why the hotel has this policy are several, such as we are an all inclusive hotel and the rates are per person and not per room so they have to be present in order to put the bracelets on them. We also need all of our guests' information in case an unfortunate event happens (like an earquake or fire) so that we can know all the information and number of guests that are in our facilities. What we advice you to do, is register your friend when you are checking in; that way, there are not going to be any problems or issues. Once again, thank you so much for choosing us as your hotel. We will be looking forward having you here with us. Best regards. Marjorie Espinoza. Guest Relations Manager

Dear Guest, thank you so much for taking us into consideration on your upcoming trip. We are delighted to answer your questions. Not all of our rooms have balconies but if you want a room with one you can request it when you make your reservation; yes, we do have rooms with ocean view. Our all inclusive Food & Beverages service does include breakfast, lunch and dinner plus all the snacks and beverages (both, alcoholic and non alcoholic drinks including smoothies and soft drinks) our guests want to drink and eat. It was a pleasure being at your service. We will definitely be looking forward seeing you here at the hotel very soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager

Please contact Gray Line, you can arrange pick up from an to the airport

Good afternoon, unfortunatelly, we don't offer room service.

Good afternoon, we do have activities, at night we mostly have videos, live music.

Good afternoon, we have 2 bars, 1 is at the lobby, the other 1 is in front of the beach

Buenos días, si tenemos siempre habilitado el todo incluido. Para tarifas sería ingresando a la página de Booking directamente. Tenemos actividades de animación tales como show de magia, música en vivo, noche de videos. Sería sujeto al cronograma

Good afternoon, the reservation should be made for 1 adult in each room with the kids, we can add a note that you want rooms next to each other.

Yes, we do offer wifi

Buenas tardes, sería con Gray Line

Good afternoon, thank you, yes includes alcoholic beverages,

Can you please provide an email adress so we can send you all the information

Good afternoon, for senior we can give a 10 % discount for reservation made directly to the hotel. Thank you

Good afternoon, yes, it does

Good afternoon, we can help you with lab numbers that can come to the hotel.

Good afternoon, will be at Juan Santamaria National Airport

Good afternoon, we do have a business center, you will have to check at front if is available, as we have groups and reservations for it.

Yes, all of them have hot water in the showers

Good afternoon, no, we are not guest friendly. Thank you,

Good afternoon, the all inclusive is dinner, breakfast, lunch, snacks and drinks, all is available. Thank you