Hi there, Unfortunatley, by the time the plane parks, and you retrieve your luggage and passing by immigration it will be about 8am by the time you are outside the public areas, and we do not meet guests at the Airport. Our bus leaves San Jose at 7am.

Hello and greetings! If you are planning to come to Tortuguero from San Jose, yes you can drive. The drive should take you to the Embarcadero La Pavona where they offer public parking service (extra cost) and from there we can offer the boat transfer

Hello. We offer wifi service in all the public areas of the Lodge and it offers a good connection, altough there may be local power outs from time to time. We also have mobile wifi devices for rent in case you're interested.

It has been very safe to leave the car at the embarking point, many people do that and its the only place to leave the car. There is a parking cost, please take into account

Tortuguero is not a beach destination, although we are right in front of the beach, our Lodge is much more of jungle vacation that a beach holiday. The ocean in Tortuguero is a turtle's nesting site, with currents and tides, and so, this ocean is not safe for swimming and we don't allow swimming in the ocean. The beach is nice to stroll, relax, read a book, enjoy sunbathing, but not swimming. Tortuguero is a year round destination with turtle nesting season between July and October.

Hello. In order to arrive in Tortuguero there is a need of taking a land transfer from San Jose and then a boat transfer from the pier in Guapiles. There are no boats later than 3:00 pm, so usually it is not possible to go straight from the airport

Our Lodge is about 5 min by boat from Town. You can either take a water taxi ride for a small amount, walk by the nearby trail (if you are carrying small bags) or our captain, if available, will be glad to pick you up at no cost.

Yes it is! You can book lunches, dinners or sunset tours on board. Highly recommended!

Yes we can arrange for it and costs will vary depending on number of people traveling. It may be private or shared transportation depending on availability. Departure is around 7 am. Thank you

Hello. No, the reservations only include for room and breakfast. If you want to book transportation that would be an additional service. Thank you

No, I am sorry. Turtle season is between July 1st- October 31st. But, besides turtles Tortuguero boasts some of the most amazing wildlife viewing in Costa Rica, so I am sure you won't regret a visit ins may Thank you

Yes, we do. The cost depends on the number of people in the party and the number of nights you wish to stay. Please contact our reservations department for more information. Thank you

Good day!, Yes, for five people you will need two rooms as none of our rooms can accommodate 5. You can do one adult per room and divide the children if you feel suits bests for you. Thank you.

Remember that in order to get tonTortuguero you must take a boat. Last boat starts from the pier at 4:00 pm and it takes about 3 to 1/2 hours from San Jose to the place. Add airport wait Time to your calculations.

Our hotel is a one story. No stairs. Moreover, do not that there is walking involved at the pier where you take the boat to Tortuguero and the conditions are not the best, assistance might be required. Thank you!

There is no air conditioning in our rooms. Thank you. Only ceiling fans

No hay como llegar a Tortuguero en coche. Recuerde que tiene que tomar un bote. El coche se queda en el parking de la Pavona (mismo sitio adonde embarca) y debe pagar el costo de parquet. Gracias