• Mountain view
  • Garden
  • Swimming pool
  • Balcony
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

This hotel is an urban retreat in the heart of Escazu, San Jose’s most exclusive neighborhood. The hotel is located within the city's most prestigious shopping center complex, Multiplaza Escazu. Guest rooms are designed to fulfill the needs of today's global traveler; with streaming speed internet, soundproof windows, total blackout curtains, bedding with 300 thread Egyptian cotton sheets, alarm clock with mobile docking station and more. Escazu Corporate Center and Plaza Roble Corporate Center are just a short stroll away from the hotel. Just a few steps away from the hotel´s lobby, in Multiplaza Mall, you will find upscale stores, bars, coffee shops and restaurants. This hotel features the hottest concepts in entertainment and dining, including four trendy and lively concept restaurants: The Market, Factory Steak & Lobster, NAU Sushi Lounge and Pimento. The hotel´s full service spa blends with nature, its perfect for guests that want to escape and relax. The hotel´s updated fitness center overlooks serene tropical gardens, a Jacuzzi and three heated outdoor pools.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

InterContinental Hotels & Resorts
Hotel chain/brand
InterContinental Hotels & Resorts

Property Highlights

Top Location: Highly rated by recent guests (9.1)

Great Food: Meals here are highly recommended!

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American, Buffet, Breakfast to go

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
1 king bed
1 king bed
1 king bed
2 full beds
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.2
Facilities
8.6
Cleanliness
8.8
Comfort
8.9
Value for money
7.7
Location
9.1
Select topics to read reviews:

See what guests loved the most:

  • John
    United States of America United States of America
    Extrodinary personal service by staff - especially the service staff in The Market restaurant there. Great reception staff and exceptionally service oriented door staff.
  • Tavogm
    Costa Rica Costa Rica
    - I loved the pools each one with different temperature - The staff in the restaurants, pool service, cleaning staff and bar are just amazing - The food at restaurants was excellent.
  • Danielle
    United States of America United States of America
    The location, bed’s comfortable & best breakfast buffet ever.

Hotel area info

Restaurants
4 Restaurants On Site

  • Factory
    • Cuisine
      Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Kosher
  • The Market
    • Cuisine
      International
    • Dietary options
      Kosher • Vegetarian • Gluten-free
  • Pimento
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian
  • Nau Sushi Lounge
    • Cuisine
      Japanese • Sushi • Asian
    • Open for
      Lunch • Dinner
    • Ambience
      Modern

Amenities of Real InterContinental at Multiplaza Mall, an IHG Hotel
Great facilities! Review score, 8.6

Most popular amenities
  • 3 swimming pools
  • Private Parking
  • Non-smoking rooms
  • Fitness center
  • 4 restaurants
  • Spa
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • Mountain view
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live music/Performance
  • Golf course (within 2 miles)
    Additional charge
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
No internet access available.
Parking
Private parking is available on site (reservation is not needed) and costs $15 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Car rental
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by elevator
3 swimming pools
Pool 1 – outdoor
  • Open all year
  • All ages welcome
  • Infinity pool
  • Heated pool
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoor (kids)
  • Open all year
  • Suitable for kids
  • Heated pool
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 3 – outdoorFree!
  • Open all year
  • All ages welcome
  • Plunge pool
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Locker rooms
  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot spring bath
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • French

House rules

Real InterContinental at Multiplaza Mall, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa Diners Club American Express Cash is not accepted Real InterContinental at Multiplaza Mall, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Real InterContinental at Multiplaza Mall, an IHG Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Real InterContinental at Multiplaza Mall, an IHG Hotel

  • Real InterContinental at Multiplaza Mall, an IHG Hotel is 5 miles from the center of San José. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Real InterContinental at Multiplaza Mall, an IHG Hotel on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Real InterContinental at Multiplaza Mall, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Real InterContinental at Multiplaza Mall, an IHG Hotel include:

    • Suite
    • Double
    • Twin
    • Triple

  • The prices at Real InterContinental at Multiplaza Mall, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Real InterContinental at Multiplaza Mall, an IHG Hotel has 4 restaurants:

    • Nau Sushi Lounge
    • The Market
    • Factory
    • Pimento

  • Real InterContinental at Multiplaza Mall, an IHG Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Golf course (within 2 miles)
    • Locker rooms
    • Swimming pool
    • Live music/Performance
    • Beauty services
    • Hot spring bath
    • Facial treatments
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Massage chair
    • Fitness

  • Guests staying at Real InterContinental at Multiplaza Mall, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet
    • Breakfast to go