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Set in lush tropical gardens, at the foot of Costa Rica’s Arenal the Volcano Lodge, Hotel & Thermal Experience offers an outdoor pool and free Wi-Fi zone. Air-conditioned rooms have a terrace.

Each room features tiled floors and comes with a desk, coffee maker and cable TV. The private bathroom includes a hairdryer and shower.

Breakfast is available at the lodge and it is included on the rate. There is a bar, restaurant and snack bar. Room service is available.

The lodge offers free parking. You can arrange excursions like a canopy tour or a visit to nearby hot springs.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Volcano Lodge, Hotel & Thermal Experience has been welcoming Booking.com guests since 15 Mar 2012.

Property highlights

Top location: Highly rated by recent guests (9.2)

Great Food: Meals here are highly recommended

Breakfast info

Continental, Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • If we have a small child (our son is five years old) do we need to pay the rate of three adults?
    No, you don't. Just make the reservation for 2 adults, and add the notes that you'll be travelling with a 5 years old kid. Kind regards!
    Answered on 26 February 2020
  • Do your pools have hot spring water?
    Hello, Thank you for contacting us. We do have regular pools and pools with hot springs. Best regards!
    Answered on 19 February 2020
  • what size bed is a large double or extra large double????
    We do have rooms with 2 full size beds or with a King size bed.
    Answered on 27 January 2020
  • Is the private pool in the junior suite hot spring spring temperature?
    It is natural hot springs water.
    Answered on 5 January 2021
  • What is the approximate temperature of the hot springs private pools in the deluxe thermal rooms?
    It is 37.50°to 39° C.
    Answered on 12 April 2021
  • Still looking?
Hotel surroundings *
1 restaurant on site

    Surá Bar & Bistro

    Cuisine: Japanese, Local, International, Latin American

    Open for: Breakfast, Brunch, Dinner, Cocktail hour

Facilities of Volcano Lodge, Hotel & Thermal Experience Great facilities! Review score, 9.1
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Garden view
Outdoors
  • Outdoor furniture
  • Patio
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live sport events (broadcast)
  • Live music/performance
  • Happy hour Additional charge
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Horse riding Off-site Additional charge
  • Hiking Additional charge
  • Darts
  • Billiards
  • Children's playground
  • Games room
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Bar (Temporarily closed)
  • Restaurant (Temporarily closed)
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Secured parking
  • Accessible parking
Reception services
  • Lockers
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Laundry Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service Additional charge
  • Minimarket on site
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Car hire
  • Packed lunches
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Airport pick up Additional charge
  • Airport drop off Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Entire unit located on ground floor
2 swimming pools
    Pool 1 - outdoor Free!
  • Open all year
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Pool 2 - outdoor (kids) Free!
  • Open all year
  • Suitable for kids
Wellness
  • Kids' pool
  • Steam room
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Open-air bath
  • Hot spring bath
  • Hot tub/Jacuzzi (Temporarily closed)
Languages spoken
  • English
  • Spanish

House rules

Volcano Lodge, Hotel & Thermal Experience takes special requests - add in the next step!

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 100 is required on arrival. That's about 81.86GBP. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Volcano Lodge, Hotel & Thermal Experience accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

There are 4 rooms specially adapted for guests with reduced mobility.

Please note guests must present the credit card used to guarantee the reservation upon arrival.

Please note that guests are required to leave a copy of a valid photo ID in addition to leave a credit card upon check in. If the guest do not leave a credit card at check in, the guest must leave the amount of USD $100.00 as deposit, if such deposit is not used, the hotel will reimburse it at check out.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Surá Bar & Bistro is closed from Tue 21 Jul 2020 until Wed 30 Sept 2020

Bar is closed from Tue 21 Jul 2020 until Wed 30 Sept 2020

Hot tub/jacuzzi is closed from Tue 21 Jul 2020 until Wed 30 Sept 2020

A damage deposit of USD 100 is required on arrival. That's about 81.86GBP. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Volcano Lodge, Hotel & Thermal Experience

  • Check-in at Volcano Lodge, Hotel & Thermal Experience is from 15:00, and check-out is until 12:00.

  • Volcano Lodge, Hotel & Thermal Experience has 1 restaurant:

    • Surá Bar & Bistro

  • Volcano Lodge, Hotel & Thermal Experience offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Hiking
    • Children's playground
    • Billiards
    • Games room
    • Darts
    • Hot spring bath
    • Bike tours
    • Horse riding
    • Live music/performance
    • Swimming Pool
    • Walking tours
    • Steam room
    • Live sport events (broadcast)
    • Happy hour
    • Open-air bath

  • The prices at Volcano Lodge, Hotel & Thermal Experience may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Volcano Lodge, Hotel & Thermal Experience can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Volcano Lodge, Hotel & Thermal Experience is 3.1 miles from the centre of Fortuna.

  • Room options at Volcano Lodge, Hotel & Thermal Experience include:

    • Double
    • Suite

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Volcano Lodge, Hotel & Thermal Experience on this page.

  • Yes, Volcano Lodge, Hotel & Thermal Experience is popular with guests booking family stays.

  • From the nearest airport, you can get to Volcano Lodge, Hotel & Thermal Experience by:

    • Bus 3h