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Set in lush tropical gardens, at the foot of Costa Rica’s Arenal the Volcano Lodge, Hotel & Thermal Experience offers an outdoor pool and free Wi-Fi zone. Air-conditioned rooms have a terrace.

Each room features tiled floors and comes with a desk, coffee maker and cable TV. The private bathroom includes a hairdryer and shower.

Breakfast is available at the lodge and it is included on the rate. There is a bar, restaurant and snack bar. Room service is available.

The lodge offers free parking. You can arrange excursions like a canopy tour or a visit to nearby hot springs.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Volcano Lodge, Hotel & Thermal Experience has been welcoming Booking.com guests since Mar 15, 2012

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Top Location: Highly rated by recent guests (9.3)

Great Food: Meals here are highly recommended!

Breakfast Info

Continental, Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

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4 reasons to choose Volcano Lodge, Hotel & Thermal Experience

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • If we have a small child (our son is five years old) do we need to pay the rate of three adults?
    No, you don't. Just make the reservation for 2 adults, and add the notes that you'll be travelling with a 5 years old kid. Kind regards!
    Answered on February 26, 2020
  • Do your pools have hot spring water?
    Hello, Thank you for contacting us. We do have regular pools and pools with hot springs. Best regards!
    Answered on February 19, 2020
  • what size bed is a large double or extra large double????
    We do have rooms with 2 full size beds or with a King size bed.
    Answered on January 27, 2020
  • Is the private pool in the junior suite hot spring spring temperature?
    It is natural hot springs water.
    Answered on January 5, 2021
  • What is the approximate temperature of the hot springs private pools in the deluxe thermal rooms?
    It is 37.50°to 39° C.
    Answered on April 12, 2021
  • Still looking?
Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
1 Restaurant On Site

    Surá Bar & Bistro

    Food: Japanese, Local, International, Latin American

    Open for: Breakfast, Brunch, Dinner, Cocktail hour

Amenities of Volcano Lodge, Hotel & Thermal Experience Great facilities! Review score, 9.1
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Happy hour Additional charge
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Horseback riding Off-site Additional charge
  • Hiking Additional charge
  • Darts
  • Pool table
  • Playground
  • Game room
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Accessible parking
  • Secure parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Lockers
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Laundry Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Packed lunches
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 – outdoor Free!
  • Open all year
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Pool bar
Pool 2 – outdoor (kids) Free!
  • Open all year
  • Suitable for kids
Spa
  • Steam room
  • Beach umbrellas
  • Beach chairs/Loungers
  • Open-air bath
  • Hot spring bath
  • Hot tub/Jacuzzi
Languages Spoken
  • English
  • Spanish
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Volcano Lodge, Hotel & Thermal Experience takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Volcano Lodge, Hotel & Thermal Experience accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

There are 4 rooms specially adapted for guests with reduced mobility.

Please note guests must present the credit card used to guarantee the reservation upon arrival.

Please note that guests are required to leave a copy of a valid photo ID in addition to leave a credit card upon check in. If the guest do not leave a credit card at check in, the guest must leave the amount of USD $100.00 as deposit, if such deposit is not used, the hotel will reimburse it at check out.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Surá Bar & Bistro: Closed from Tue, Jul 21, 2020 until Wed, Sept 30, 2020

Bar is closed from Tue, Jul 21, 2020 until Wed, Sept 30, 2020

Hot tub/jacuzzi is closed from Tue, Jul 21, 2020 until Wed, Sept 30, 2020

A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Volcano Lodge, Hotel & Thermal Experience

  • Volcano Lodge, Hotel & Thermal Experience has 1 restaurant:

    • Surá Bar & Bistro

  • Check-in at Volcano Lodge, Hotel & Thermal Experience is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Volcano Lodge, Hotel & Thermal Experience on this page.

  • Room options at Volcano Lodge, Hotel & Thermal Experience include:

    • Double
    • Suite

  • Yes, Volcano Lodge, Hotel & Thermal Experience is popular with guests booking family stays.

  • Volcano Lodge, Hotel & Thermal Experience offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Hiking
    • Playground
    • Pool table
    • Game room
    • Darts
    • Hot spring bath
    • Bike tours
    • Horseback riding
    • Live music/Performance
    • Swimming pool
    • Walking tours
    • Steam room
    • Live sports events (broadcast)
    • Happy hour
    • Open-air bath

  • Volcano Lodge, Hotel & Thermal Experience is 3.1 miles from the center of Fortuna.

  • The prices at Volcano Lodge, Hotel & Thermal Experience may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Volcano Lodge, Hotel & Thermal Experience by:

    • Bus 3h

  • Guests staying at Volcano Lodge, Hotel & Thermal Experience can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.