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About this property
Hotel Hotel Heluan, nestled in Karlovy Vary’s spa district, offers contactless check-in for convenience. Located directly opposite the Castle Colonnade and just steps from the Spring and Market colonnades, our hotel is also a brief drive from Goethe's Lookout Tower and a leisurely 12-minute stroll from the Mill Colonnade. Enjoy easy access to the town theater and a nearby cable car to Diana Lookout Observation Tower. Our accommodations feature spacious rooms with stucco ceilings, majestic doors, and windows, some offering town views. Each room is equipped with coffee and tea facilities, a mini-fridge, a writing desk, a smart TV, and reliable WIFI. Bathrooms are stocked with towels, hairdryer, shower gel, and shampoo. Start your day with our continental hot and cold buffet breakfast. Despite its quaint size, the hotel features a charming, fully functional old-style elevator. Advance reservations are required for our limited on-site private parking. Enjoy the convenience of self check-in, allowing you to arrive and check in at your leisure, hassle-free.
Couples in particular like the location – they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
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Guest reviews
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Guests who stayed here loved
- David
United States“The staff was friendly and helpful. The room was clean, with a hot water pot for coffee / tea and a mini fridge. When you walk into the room it was a HUGE space with French doors leading out to a small veranda overlooking the downtown area....” - Justin
Netherlands“Great price for a very large room at a great location and with private (paid) parking. Nice old building with beautiful antique elevator. Fridge in the room. Clear instructions on directions.” - Tschaedl
Germany“Very good location. Huge rooms with a charming interior.” - Philips Germany“I recently stayed at Hotel Heluan, and it was a pleasant experience in several ways. The hotel's cleanliness stood out, showing that the staff takes good care of hygiene. The breakfast, while not extensive, was quite delicious. The hotel's...”
- Richard Germany“This is our second time and we will definitely visit you guys again!”
- Katerina
Czech Republic“The room is very spacious and quite tastefully furnished. The breakfast was sufficient and regularly replenished. The location of the hotel is right in the city center and the hotel is in a beautiful historical building.” - Julija Czech Republic“I was absolutely in love with a room, luxurious feel, comfortable temperature, large bathroom. Gorgeous building. Self check-in was handy”
- Tegwin
Canada“What an amazing location. So close to everything. Room was huge, breakfast was very good, parking was behind the hotel up a hill but we were very grateful to have it! The manager was very nice and helpful” - Linder
Sweden“Hotel nicely located in Karlsbad. Large room, clean. No reception, code for access to room. Very good breakfast. Parking was problematic, but this might be a general problem in this town.” - Vaida
Lithuania“Near city center, comfortable parking (need to reserve).”
Hotel area info
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
Hotel Heluan is using mainly contactless check-in, you will receive instructions on how to check-in, on the day of your arrival via email and SMS. In any case, contact Us.
On weekdays Monday until Thursday, we mainly use contacless check-in, reception is only available until 3PM. If you have any requests, let us know in advance.
Please inform Hotel Heluan of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
