Everything was excellent, staff was always willing to help since we arrived at the property, they were waiting for us with coffe, tea, cakes, every time we returned back to the hotel they offered something to drink and eat. On our departure they offered complimentary late check out and breakfast was speechless, had everything from fruit, cakes, yogurt, waffles, bacon, eggs sausage, the most delicious fresh squeezed apple orange juice had ever ever tried. Hope to be back some day!! Thank you for everything you guys are amazing!! And the city as well.

Juan Guatemala

By far, one of the best hotels we have ever stayed at. The staff and customer service at this hotel are exceptional. We felt welcome from the moment we walked. Frank, Paula, Stefan and Carla were outstanding hosts. We simply can't say enough about how wonderful and friendly they were, helping with everything we needed and offering suggestions for things to do. The hotel is in a great neighborhood and a short walk from several great sites and restaurants. Our room was comfortable and clean and we appreciated the old European feel it had. We may go back to Prague just to stay at this hotel one more time!!! Frank, thanks for the beer!

Angelica United States of America

From the moment that we arrived at the hotel, the team couldn't be more friendly offering us a drink and cake and helping us settle in. We were giving some guidance and advice where to visit as well as some information for potential tours. The breakfast was excellent, with lots of choice including the wonderful home made cakes every day. The room was comfortable and a very good size, with a traditional feel. The location was decent and about 5-10 minute walk to the old town.

R2thekelly United Kingdom

Our stay at Hotel Residence Agnes was absolutely fabulous. From the moment we arrived all our needs were anticipated and met by the staff. The staff were all extremely welcoming, friendly, and helpful and went out of their way to make sure our stay was amazing. Free car rides to any sites in the city were included. The owner even provided a complimentary ride to the airport! The room was ready when we arrived, the hostess brought us cappuccinos and some pastries and then gave us an overview of the city. Daily breakfast was included and quite delicious. Every afternoon and evening as we returned to the hotel we were offered complimentary wine and beer. The hotel is not very big with a feel of a bed a breakfast. Will definitely stay there again!

Tania United States of America

Everything..it is really the best otel experience of our lives! Complimentary drinks and foods all day,free shuttle service to the city,the excellent staff,the clean rooms,great breakfast..i can count all day..special thanks to clara and frank..clara met us at the lobby and made a great presentation of the city and reserved a table at a great restaurant!Frank took us with his personal car because at that time there was no shuttles available..he also made a great restaurant recommendation and reserved a perfect view table for us looking at vltava..we will certainly visit prag again and stay at this hotel..Also we will recommend to all our friends who plan to visit prague;indeed we can recommend everyone to visit prague just to stay at this great hotel..thank you for your great hospitality!:)

Mert Turkey

The most accommodating staff that we have ever met in our worldwide travels. The attitude that this hotel reflects should be a model for others.

Robert United States of America

The staff goes above and beyond and were helpful and friendly. they helped us plan out itinerary, booked restaurants for us, and greeted us with a warm and genuine smile every time we walked through the door. We stayed in many hotels, this has been the best experience we had with hotel staff. Breakfast was amazing and abundant. Location is wonderful. we walked everywhere.

Karni United States of America

Great hospitality. More importantly, when the lead guy was gone on his honeymoon, the rest of the staff executed in the same manner. Great team at this hotel. We loved our experience.

Bruce United States of America

The staff outdid themselves to make us feel welcome. Breakfast buffet outstanding. Room was quiet, comfortable and beautiful. Historic location was within walking distance to every destination.

Gabor United States of America

The most amazing service and attention from the staff: I’m not used to being asked constantly “what can I get you?” Or even getting my luggage out of my room. Breakfast was SO delicious and so many options! Honestly, I think that my parents and I could have sat there for hours just relaxing! (Good thing we booked a few tours to get out!) The room was extremely comfortable and a nice size for just one person, and the shower stall was actually big enough for me to move around in without shifting the temperature of the water! I even noticed that the towels smelled a bit like gingerbread? I also appreciated the air conditioning available in the room. The lobby was beautiful, and also a nice spot to come in and relax at various times of the day, and they even made us a plate of sweets for afternoon “tea” and sandwiches for the day while we were out on tours! The staff also made car and excellent restaurant suggestions and reservations as soon as we asked: no delay at all.

Laura United States of America