Name: Resident Resort Harrachov - Wellness & Grotta Spa
Address: Harrachov 14, Harrachov, 51246, Czech Republic, Harrachov 14, Liberec Region, 51246, Czech Republic
Price range: Prices for upcoming dates start at $61 per night (We Price Match)
Rating: 7.9

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (832)

Resident Resort Harrachov - Wellness & Grotta Spa

Harrachov 14, Harrachov, 51246, Czech Republic –

Traveler photo of Harrachov

May 5, 2016

The bed was very comfortable, little kitchenette with microwave could be a bonus if someone wants to prepare a breakfast or lunch.

Rafal, United Kingdom

Tasty breakfast with big choice, friendly staff, especially chef, beautiful view with balcony. Spacious bedroom. Good quite location.

Jiřina, Czech Republic

- The location is quite nice and the hotel was overall very quiet - additional bed was arranged as requested

Daiany, Czech Republic

Location was good. Individual staff members really nice

Evboes, Czech Republic

It is a modern, nicely furnished hotel. Breakfast was good.

Mira, Czech Republic

Is not the first time I've been to Resident Resort Harrachov, but the things were different this time. The location is fine to take a walk to the close by waterfalls. The food was pretty tasty. The morning pancakes and the homemade jelly were delicious.

Alina, Czech Republic

* Great breakfast * Quiet location * Spacious rooms

Florian, Czech Republic

Rooms were big, staff were friendly and overall value for money

Riaan, United Arab Emirates

Nice, quiet place, very good apartment, confortable bed, sauna, good breakfast

Žydrūnas, Lithuania

- perfect breakfast with great choice of fresh foods - nice playground for kids - quite pleace near to Harrachov Centre

Štěpán, Czech Republic

One of our top picks in Harrachov.

The elegant Resident Resort Harrachov - Wellness & Grotta Spa enjoys a quiet location near the centre of Harrachov, only 2,300 feet from the ski area which can be reached with a free private ski shuttle. Free WiFi is available.

The spacious studios and apartments come with a kitchen, living room, bathroom and garden views.

Czech and international cuisine, as well as a traditional pizza can be enjoyed in the modern restaurant Osteria. Breakfast is served every morning, and daily room service is provided upon request. Parking is available in the garage or on the outdoor car park.

Guests can relax in a sauna, a hot tub or in a fitness room for 1 hour for free. Additional procedures, including a massage and a Garra Rufa fish treatment, are available for a surcharge. Furthermore, new Grotta Spa with a size of 400 m² is available for a surcharge and offers a variety of services, such as a salt-herbal sauna, a hammam or a salt tepidarium.

In the picturesque surroundings, you can enjoy skiing, snowboarding, sledging, hiking, or golf. In the vicinity of Resident Resort Harrachov - Wellness & Grotta Spa, you will find tennis courts and a small ski slope for children.

This is our guests' favorite part of Harrachov, according to independent reviews.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

We speak your language!

Resident Resort Harrachov - Wellness & Grotta Spa has been welcoming Booking.com guests since Nov 9, 2009

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Brilliant!

Most Popular Facilities

Pet Friendly

Parking

Spa

Free WiFi

Indoor Pool

Family Rooms

Good for couples – they rated the facilities 8.3 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Guests Love...

“excellent quality of food”
46 related reviews

“very clean”
39 related reviews

“great pool area”
32 related reviews

Located in the top-rated area in Harrachov, this property has an excellent location score of 8.3!

Breakfast Info

Continental, Buffet

Private Parking Available On Site

Ski-to-door

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Get instant confirmation with FREE cancellation on most rooms!

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Rooms

Adults

Children

Fits	Room Type
	Economy Double Room 1 sofa bed and 1 queen bed	Show prices
댴 Private bathroom Room Size: 280 ft² This a simply furnished room with an electric kettle, a flat-screen TV and a seating area. Room Facilities: Safe, TV, Hairdryer, Kitchenette, Refrigerator, Desk, Sitting area, Toilet, Microwave, Bathroom, Heating, Walk-in closet, Satellite channels, Kitchen, Bathtub or shower, Laptop safe, Flat-screen TV, Electric kettle, Garden view, Clothes rack, Toilet paper , Sofa bed, Trash cans, Body soap Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Special offer - Deluxe Apartment with Relax package 1 sofa bed and 1 queen bed	Show prices
댴 Private bathroom Apartment Size: 484 ft² This apartment has a balcony, electric kettle and sofa. The package includes: From 14:00 - 18:00: - entrance to the wellness area - entrance to the salt cave - entrance to Grotta Spa - 25% discount on massages Apartment Facilities: Safe, TV, Telephone, Hairdryer, Kitchenette, Refrigerator, Desk, Sitting area, Free toiletries, Fan, Toilet, Microwave, Bathroom, Heating, Walk-in closet, Satellite channels, Kitchen, Bathtub or shower, Laptop safe, Flat-screen TV, Private entrance, Sofa, Soundproof, Hardwood/Parquet floors, Electric kettle, Garden view, Terrace, Clothes rack Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Special Offer - Deluxe Studio with All inclusive wellness package 1 queen bed	Show prices
댴 Private bathroom Apartment Size: 323 ft² This apartment features a satellite TV, seating area and soundproofing. This package includes: - Buffet Breakfast - Lunch package (incl. drink) - 1 afternoon coffee with dessert (14:00-16:00) - All inclusive evening drinks (18:00-22:00) - Two course diner - 1 Special dinner - Original Swiss Fondue (meat) - 1 Spa package (infra sauna; relaxing massage & regenerating feet peeling Dr. Fish - 50 minutes) - 1 Salt cave entrance - Unlimited wellness access (hot tub, Finnish sauna & Fitness) - prior reservation at reception needed - Free bicycle rental - 50% discount for massages Apartment Facilities: Safe, TV, Telephone, Hairdryer, Kitchenette, Refrigerator, Desk, Sitting area, Free toiletries, Fan, Toilet, Microwave, Bathroom, Heating, Walk-in closet, Satellite channels, Kitchen, Bathtub or shower, Laptop safe, Flat-screen TV, Private entrance, Sofa, Soundproof, Electric kettle, Garden view, Clothes rack Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Special Offer - Deluxe Studio with Relax package 1 queen bed	Show prices
댴 Private bathroom Room Size: 323 ft² This studio has a balcony, seating area and soundproofing. The package includes: From 14:00 - 18:00: - entrance to the wellness area - entrance to the salt cave - entrance to Grotta Spa - 25% discount on massages Room Facilities: Safe, TV, Telephone, Hairdryer, Kitchenette, Refrigerator, Desk, Sitting area, Free toiletries, Fan, Toilet, Microwave, Bathroom, Heating, Walk-in closet, Satellite channels, Kitchen, Bathtub or shower, Laptop safe, Flat-screen TV, Private entrance, Sofa, Soundproof, Tile/Marble floor, Electric kettle, Garden view, Terrace, Clothes rack Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Special offer - Deluxe Apartment with Relax package 2 twin beds	Show prices
Apartment Size: 431 ft² The package includes: - 1x entrance to the salt cave (50-minutes) - 1x entrance to Grotta Spa (50-minutes) - 1x entrance to the spa bath in wellness area (50-minutes) Apartment Facilities: Clothes rack Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Special offer - Duplex Apartment with Relax package 3 twin beds	Show prices
Apartment Size: 646 ft² The package includes: - 1x entrance to the salt cave (50-minutes) - 1x entrance to Grotta Spa (50-minutes) - 1x entrance to the spa bath in wellness area (50-minutes) Apartment Facilities: Clothes rack Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Special Offer - Deluxe Apartment with all inclusive wellness package 1 queen bed	Show prices
댴 Private bathroom Apartment Size: 431 ft² This apartment has a balcony, soundproofing and kitchen. This package includes: - Buffet Breakfast - Lunch package (incl. drink) - 1 afternoon coffee with dessert (14:00-16:00) - All inclusive evening drinks (18:00-22:00) - Two course diner - 1 Special dinner - Original Swiss Fondue (meat) - 1 Spa package (infra sauna; relaxing massage & regenerating feet peeling Dr. Fish - 50 minutes) - 1 Salt cave entrance - Unlimited wellness access (hot tub, Finnish sauna & Fitness) - prior reservation at reception needed - Free bicycle rental - 50% discount for massages Apartment Facilities: Shower, Safe, TV, Telephone, Hairdryer, Kitchenette, Refrigerator, Desk, Sitting area, Free toiletries, Fan, Toilet, Microwave, Bathroom, Heating, Walk-in closet, Satellite channels, Kitchen, Bathtub or shower, Laptop safe, Flat-screen TV, Private entrance, Sofa, Soundproof, Hardwood/Parquet floors, Electric kettle, Garden view, Terrace, Clothes rack Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Special offer - Deluxe Apartment with VIP Relax package 3 twin beds	Show prices
Apartment Size: 431 ft² The package includes: - 1x 30-minute massage session - 1x entrance to the salt cave (50-minutes) - 1x entrance to Grotta Spa (50-minutes) - 1x entrance to the spa bath in wellness area (50-minutes) - 1x welcome drink at the Grotta Spa Apartment Facilities: Clothes rack Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Special Offer - Deluxe Studio with VIP Relax package 1 twin bed and 1 sofa bed	Show prices
Room Size: 323 ft² The package includes: - 1x 30-minute massage session - 1x entrance to the salt cave (50-minutes) - 1x entrance to Grotta Spa (50-minutes) - 1x entrance to the spa bath in wellness area (50-minutes) - 1x welcome drink at the Grotta Spa Room Facilities: Clothes rack Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Special Offer - Deluxe Duplex Apartment with All inclusive wellness package 1 sofa bed and 2 queen beds	Show prices
댴 Private bathroom Apartment Size: 646 ft² This apartment has a balcony, seating area and sofa. This package includes: - Buffet Breakfast - Lunch package (incl. drink) - 1 afternoon coffee with dessert (14:00-16:00) - All inclusive evening drinks (18:00-22:00) - Two course diner - 1 Special dinner - Original Swiss Fondue (meat) - 1 Spa package (infra sauna; relaxing massage & regenerating feet peeling Dr. Fish - 50 minutes) - 1 Salt cave entrance - Unlimited wellness access (hot tub, Finnish sauna & Fitness) - prior reservation at reception needed - Free bicycle rental - 50% discount for massages Apartment Facilities: Shower, Safe, TV, Telephone, Hairdryer, Kitchenette, Refrigerator, Desk, Sitting area, Free toiletries, Fan, Toilet, Microwave, Bathroom, Heating, Walk-in closet, Satellite channels, Kitchen, Bathtub or shower, Laptop safe, Flat-screen TV, Private entrance, Sofa, Soundproof, Hardwood/Parquet floors, Electric kettle, Garden view, Terrace, Clothes rack Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
× 6	Special Offer - Duplex Apartment with Spa Package 3 twin beds	Show prices
Apartment Size: 646 ft² The package includes: - 1x entrance to Grotta Spa for 1 person - a discount for every other person Apartment Facilities: Clothes rack Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Special Offer - Deluxe Studio with Relax package 1 twin bed and 1 sofa bed	Show prices
Room Size: 323 ft² The package includes: - 1x entrance to the salt cave (50-minutes) - 1x entrance to Grotta Spa (50-minutes) - 1x entrance to the spa bath in wellness area (50-minutes) Room Facilities: Clothes rack Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Special Offer - Deluxe Duplex Apartment with Relax package 1 sofa bed and 2 queen beds	Show prices
댴 Private bathroom Apartment Size: 646 ft² This apartment has a private entrance, kitchen and sofa. The package includes: From 14:00 - 18:00: - entrance to the wellness area - entrance to the salt cave - entrance to Grotta Spa - 25% discount on massages Apartment Facilities: Safe, TV, Telephone, Hairdryer, Kitchenette, Refrigerator, Desk, Sitting area, Free toiletries, Fan, Toilet, Microwave, Bathroom, Heating, Walk-in closet, Satellite channels, Kitchen, Bathtub or shower, Laptop safe, Flat-screen TV, Private entrance, Sofa, Soundproof, Hardwood/Parquet floors, Electric kettle, Garden view, Clothes rack Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
× 6	Special offer - Duplex Apartment with VIP Relax package 3 twin beds	Show prices
Apartment Size: 646 ft² Apartment Facilities: Clothes rack Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Special Offer - Deluxe Studio with Spa Package 1 sofa bed and 1 queen bed	Show prices
Room Size: 323 ft² The package includes: - 1x entrance to Grotta Spa for 1 person - a discount for every other person Room Facilities: Clothes rack Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
× 6	Special offer - Family Apartment with Relax package 3 twin beds	Show prices
Room Size: 538 ft² The package includes: - 1x entrance to the salt cave (50-minutes) - 1x entrance to Grotta Spa (50-minutes) - 1x entrance to the spa bath in wellness area (50-minutes) Room Facilities: Clothes rack Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Special Offer - Deluxe Apartment with Spa Package 2 twin beds	Show prices
Apartment Size: 431 ft² The package includes: - 1x entrance to Grotta Spa for 1 person - a discount for every other person Apartment Facilities: Clothes rack Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
× 6	Special offer - Family Suite with VIP Relax package 3 twin beds	Show prices
Room Size: 538 ft² Room Facilities: Clothes rack Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
× 6	Special Offer - Family Suite with Spa Package 3 twin beds	Show prices
Room Size: 538 ft² The package includes: - 1x entrance to Grotta Spa for 1 person - a discount for every other person Room Facilities: Clothes rack Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Studio with Kitchenette 1 sofa bed and 1 queen bed	Show prices
댴 Private bathroom Room Size: 323 ft² This one-room studio features a sofa, satellite flat-screen TV, a kitchenette, and a bathroom with free toiletries. Some of the studios have a balcony. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see extra bed rates). Room Facilities: Bathtub, Safe, TV, Telephone, Hairdryer, Kitchenette, Refrigerator, Desk, Sitting area, Free toiletries, Fan, Toilet, Microwave, Bathroom, Heating, Walk-in closet, Satellite channels, Kitchen, Bathtub or shower, Laptop safe, Flat-screen TV, Private entrance, Sofa, Soundproof, Tile/Marble floor, Electric kettle, Garden view, Clothes rack, Sofa bed Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Deluxe Studio 1 sofa bed and 1 queen bed	Show prices
댴 Private bathroom Room Size: 323 ft² Elegant, one-room studio in the main building. Free daily maid service is available upon request. Room Facilities: Safe, TV, Telephone, Hairdryer, Kitchenette, Refrigerator, Desk, Sitting area, Free toiletries, Fan, Toilet, Microwave, Bathroom, Heating, Walk-in closet, Satellite channels, Kitchen, Bathtub or shower, Laptop safe, Flat-screen TV, Private entrance, Sofa, Soundproof, Tile/Marble floor, Electric kettle, Garden view, Terrace, Clothes rack, Sofa bed Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Deluxe Apartment Bedroom 1: 1 queen bed Living room: 1 sofa bed	Show prices
댴 Private bathroom Apartment Size: 484 ft² Spacious apartment in the main building with 2 rooms. Free daily maid service is available upon request. Please note that the room rate is based on 4 guests. Please note that the extra bed is available upon request. Please note that extra beds rates may vary according to season and maximum of extra beds that can be added is 2. Apartment Facilities: Shower, Safe, TV, Telephone, Hairdryer, Kitchenette, Refrigerator, Desk, Sitting area, Free toiletries, Fan, Toilet, Microwave, Bathroom, Heating, Walk-in closet, Satellite channels, Kitchen, Bathtub or shower, Laptop safe, Flat-screen TV, Private entrance, Sofa, Soundproof, Hardwood/Parquet floors, Electric kettle, Garden view, Terrace, Clothes rack, Sofa bed Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
× 6	Family Suite Bedroom 1: 2 queen beds Living room: 1 sofa bed	Show prices
댴 Private bathroom Room Size: 431 ft² Apartment in the annexe building with 1 or 2 separate bedrooms. The annexe building is connected to the main building. Please note that the room rate is based on 6 adults. Room Facilities: Safe, TV, Telephone, Hairdryer, Kitchenette, Refrigerator, Desk, Sitting area, Free toiletries, Fan, Toilet, Microwave, Bathroom, Heating, Walk-in closet, Satellite channels, Kitchen, Bathtub or shower, Laptop safe, Flat-screen TV, Private entrance, Sofa, Soundproof, Hardwood/Parquet floors, Electric kettle, Garden view, Terrace, Clothes rack, Sofa bed Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Duplex Apartment Bedroom 1: 2 twin beds and 1 queen bed Living room: 1 sofa bed	Show prices
댴 Private bathroom Apartment Size: 646 ft² 2 extra beds available Apartment Facilities: Safe, TV, Telephone, Hairdryer, Kitchenette, Refrigerator, Desk, Sitting area, Free toiletries, Fan, Toilet, Microwave, Bathroom, Heating, Walk-in closet, Satellite channels, Kitchen, Bathtub or shower, Laptop safe, Flat-screen TV, Private entrance, Sofa, Soundproof, Tile/Marble floor, Electric kettle, Garden view, Terrace, Clothes rack, Fold-up bed, Sofa bed Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
× 6	Two-Bedroom Apartment Bedroom 1: 1 queen bed Bedroom 2: 2 twin beds Living room: 1 sofa bed	Show prices
댴 Private bathroom Apartment Size: 646 ft² Spacious duplex apartment in the main building with 2 or 3 rooms. Free daily maid service is available upon request. Please note that the room rate is based on 6 guests. Please note that the extra bed is available upon request. Please note that extra beds rates may vary according to season and maximum of extra beds that can be added is 2. Apartment Facilities: Shower, Safe, TV, Telephone, Hairdryer, Kitchenette, Refrigerator, Desk, Sitting area, Free toiletries, Fan, Toilet, Microwave, Bathroom, Heating, Walk-in closet, Satellite channels, Kitchen, Bathtub or shower, Laptop safe, Flat-screen TV, Private entrance, Sofa, Soundproof, Hardwood/Parquet floors, Electric kettle, Garden view, Terrace, Clothes rack, Fold-up bed, Sofa bed Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children

Just booked in Harrachov: 2 hotels like Resident Resort Harrachov - Wellness & Grotta Spa were just booked

Area Info –

Closest Landmarks

Bobsleight Harrachov 0.1 miles
Glass Museum 0.3 miles
Ski lift Čertova Hora 0.6 miles
Ski Jumps Harrachov 0.9 miles
Train Station Harrachov 1 miles
Golf Club Harrachov 1.1 miles
Mumlava Waterfall 1.4 miles
Horní Domky 4 miles
Ski Lift Lysá hora 4.2 miles
Szklarki Waterfall 4.4 miles

Restaurants & Markets

Market Supermarket 0.1 miles

Natural Beauty

Dětský vlek Ski lift 0 miles

Closest Airports

Pardubice Airport 54.7 miles

What Travelers Love About This Location

“Nice, quiet place, very good apartment, confortable bed, sauna, good breakfast”

Žydrūnas

Lithuania

“Tasty breakfast with big choice, friendly staff, especially chef, beautiful view with balcony. Spacious bedroom. Good quite location.”

Jiřina

Czech Republic

“- perfect breakfast with great choice of fresh foods - nice playground for kids - quite pleace near to Harrachov Centre”

Štěpán

Czech Republic

Are you missing any information about this area? Yes / No

Brilliant!

1 Restaurant On Site

Resident

Menu: Buffet & À La Carte

Food: Italian, Pizza, Local, European, Grill/BBQ

Open for: Breakfast, Lunch, Dinner, Cocktail hour

6 Reasons to Choose Resident Resort Harrachov - Wellness & Grotta Spa

Manage your bookings online

828 independent reviews

The staff speaks English

Booking is safe

One of our top picks in Harrachov

Good to Know

Check-in

4:00 PM - 9:30 PM

Check-out

8:00 AM - 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! All children under 2 years stay free of charge in a crib.

The maximum number of extra beds in a room is 1.

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Cards accepted at this property

Hover over the cards for more info.

Or, take a look at these appealing alternatives:

Pension U Studny has a location score of 9.5
Orea Resort Sklar has a review score of 8.5

See the 10 best hotels in Harrachov, based on 5,611 verified hotel reviews on Booking.com.

The Fine Print

Please note that the extra bed is available upon request only in the Two-Bedroom Apartment and Deluxe Apartment.

Please note that extra beds rates may vary according to season and maximum of extra beds that can be added is 2.

Please note that the Grotta Spa is available only for guest older than 12 years. For further information please contact the property.

Please note that wellness and spa facilities need to be booked in advance.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Resident Resort Harrachov - Wellness & Grotta Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

See all guest reviews for Resident Resort Harrachov - Wellness & Grotta Spa

Newest Reviews for Resident Resort Harrachov - Wellness & Grotta Spa

July 19, 2017

Rafal
United Kingdom
5.4

“Disappointed”
- • Leisure trip
- • Couple
- • Studio with Kitchenette
- • Stayed 1 night
- • Submitted from a mobile device
눉Overall appearance and comfort is seriously out of date. Swimming pool is situated in different building then sounas and you have to book it for 40 minutes only in advance. They will charge you extra for using sounas (ticket says they're free of charge) and you've got only one hour. We've booked massages and other treatments, but the person in charge didn't appear that day, so we didn't get it on the end. They speak good German, but their English is very basic, so you must be patient. I wouldn't really recomend this place to anyone unless they will improve their customer service.
눇The bed was very comfortable, little kitchenette with microwave could be a bonus if someone wants to prepare a breakfast or lunch.
July 7, 2017

Jiřina
Czech Republic

1 helpful vote
9.2

“Pleasant stay”
- • Leisure trip
- • Couple
- • Deluxe Studio
- • Stayed 2 nights
눉Free parking too far, wellness possible from 1 - 8am only, not possible to use last day when leaving. Pool not working properly. In bathroom no soap. Big gap between matraces, broken light in bedroom, poor TV signal.
눇Tasty breakfast with big choice, friendly staff, especially chef, beautiful view with balcony. Spacious bedroom. Good quite location.
March 15, 2017

Anonymous
Czech Republic
10

Exceptional
- • Leisure trip
- • Group of friends
- • Deluxe Studio
- • Stayed 3 nights
- • Submitted from a mobile device
눇Kids had a lot of fun making pizza. Very friendly people there in the kitchen. Very good food. Close to ski resort.
February 16, 2017

Anonymous
Germany

1 helpful vote
7.9

Good
- • Leisure trip
- • Family with young children
- • Studio with Kitchenette
- • Stayed 6 nights
눉Reception was not very helpful. Limited German and English knowledge. We had to figure out by ourselves a lot of things - routes, ski schools (they advertise just one), etc. Swimming pool could be used only by booking an hour at the reception. The water there was sometimes too cold.
눇Great location close to both the center and the ski area. There is a small ski track for children right next to the hotel complex. Rooms are well equipped and comfortable. The food in the restaurant was very good.
January 21, 2017

Anonymous
Poland

14 helpful votes
7.9

Good
- • Leisure trip
- • Couple
- • Studio with Kitchenette
- • Stayed 3 nights
- • Submitted from a mobile device
눇Close to slope
January 19, 2017

Daiany
Czech Republic
3.8

“Definitely not a 4 star stay”
- • Leisure trip
- • Family with young children
- • Studio with Kitchenette
- • Stayed 4 nights
- • Submitted from a mobile device
눉We were 2 couples with one child and we assigned to two different rooms. The rooms did not offer the same facilities (one of the rooms had no phone so we had to walk to the reception for any requests). One of the rooms wasn't cleaned during our whole week stay. At the restaurant, the service is just incredible slow (we waited for 1 hour and 40 minutes to get dinner) and ineficcient (we had our orders taken wrong multiple times), not to mention the fact that we were served dishes that were simply not in the Christmas menu (we ordered fish soup, were served 3 fish soups and 1 meat broth and the staff refused to even acknowledge they were not the same thing). Most of the staff couldn't speak English (sometimes not even Czech - they kept pushing for Polish only). When asked at the reception to book our hour at the spa, first they tried to send me to the common wellness area. After complaining and returning, then We could go to the spa. Building c was in reconstruction, so not all facilities were open. The kitchen in the apartment had dirt cooking pots and the towels were ripped.
눇- The location is quite nice and the hotel was overall very quiet - additional bed was arranged as requested
January 2, 2017

Anonymous
Germany
5.4

“No room cleaning, unorganized reception, poor breakfast selection but ok location.”
- • Leisure trip
- • Group of friends
- • Economy Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
눉No clear parking instructions as their is one lot inside and another outside, no daily room cleaning (3 nights), breakfast buffet very poor (bread not fresh), reception did not follow up on requested soap and burnt light bulb, breakfast from 8:30am to 10:00am so you eat in a bit of a hurry
눇Size of rooms and friendly manager
December 30, 2016

evboes
Czech Republic
4.2

“Never going here again.”
- • With a pet
- • Leisure trip
- • Family with young children
- • Deluxe Studio
- • Stayed 3 nights
- • Submitted from a mobile device
눉Not close to described. Room was not 30 m squared. There is no soundproofing. Room service non existent. We had to call to have our bins emptied after 3 days. Food ordinary. All the outside walkways were ice with no grit. People were slipping over every hour. Wellness not working - hammam was turned off. This for a premium price. Save your money, go elsewhere.
눇Location was good. Individual staff members really nice
December 28, 2016

Hana
Czech Republic
2.9

Very Poor
- • Leisure trip
- • Family with young children
- • Deluxe Studio
- • Stayed 2 nights
- • Submitted from a mobile device
눉Our room was full of cigarette smoke and on our request we were moved to another one, downgraded one, with no compensation Welness and breakfast were in different building then our room Overall very bad organization of the property and staff I wonder where the 4* come from?
December 28, 2016

Bartosz
Poland
Age group: 25 – 34
8.3

Very Good
- • Leisure trip
- • Family with young children
- • Deluxe Studio
- • Stayed 4 nights
눉Stuff should speak English
눇very comfortable bed, good breakfast and pizza
October 16, 2016

Mira
Czech Republic
5.4

“a modern hotel, but very impractical, we did not feel welcome at all”
- • Leisure trip
- • Family with young children
- • Family Suite
- • Stayed 2 nights
눉Wellness closes at 8pm, which is too early and highly impractical, especially if you have small children and want to relax after they go to bed. The staff, especially one female receptionist was not very kind. We disliked their very cold approach, everything was a problem for them, there was no flexibility at all. We did not feel welcome in this hotel and considering the price, one would expect better service. We will definitely not choose to go there again.
눇It is a modern, nicely furnished hotel. Breakfast was good.
September 7, 2016

Alina
Czech Republic

2 helpful votes
5.4

Fair
- • Leisure trip
- • Family with young children
- • Deluxe Studio
- • Stayed 2 nights
눉The reception personnel was very inhospitable and not really willing to give you the info regarding your included benefits - like wellness and so. The worst part was the bed. A queen size bed with 2 separate mattresses which were sliding during night. We wanted to have the baby sleeping in the bed, but this was barely possible, after some artificial setup - as he was falling in between the mattresses.
눇Is not the first time I've been to Resident Resort Harrachov, but the things were different this time. The location is fine to take a walk to the close by waterfalls. The food was pretty tasty. The morning pancakes and the homemade jelly were delicious.
September 5, 2016

Florian
Czech Republic
Age group: 25 – 34
4.2

“12 euro to use the bed sofa from the room description. Advice: bring a bed sheet with you”
- • Leisure trip
- • Family with young children
- • Deluxe Studio
- • Stayed 2 nights
눉It's gonna be a bit long, sorry for that ;) *Arrived just before 13:00, nobody at the reception, called the number on the door, no answer. Bored and sour receptionist arrives 15-20 minutes later. Reception is only open 8:00-20:00 and English is really a foreign language. * At 13:15, couldn't check-in because "check-in is from 16:00, it says so on the website too" and "room is not ready'. Packing lot is empty, but their rooms are not ready. Okey... great job. They did manage to have the room ready at 15:00 though. * Bed cover on one of the beds was dirty (there was an extra one-person bed in there, not found in the room description), some dust on the floor. * Tried to sleep in the "queen" bed with my wife and 3-year-old toddler: center of the bed is a trench, realized the "queen" bed is actually 2 twin beds. Asked the reception for another mattress or another room: all beds are twins, they don't have any double beds. Amazing... * Wanted to use the sofa-bed (as written in the room description) - no bed sheet available. Asked at the reception - they want 12 euro for "extra bed". They are actually asking money for something found in the room description. * Called booking.com about all this cr*p: first the lady is amazed that they are asking money for the sheet for the sofa, then they call the hotel, and inform me that is normal, because I didn't book room for 2 adults and 2 toddlers (one 3-year-old and on 8-month-old). So basically either book a 100 euro apartment or pay 12 euro for the bed sheet to use the sofa. The fact that it's in the room description under "beds" is not relevant for them, probably just bate. My recommendation for you: bring a bed sheet. * The indoor children play-ground that you can see in the pictures does not exist anymore, it's been turned into restaurant area. * Don't expect a huge swimming pool, it's just about 4x4 or 5x5 meters.
눇* Great breakfast * Quiet location * Spacious rooms
August 11, 2016

Riaan
United Arab Emirates
6.7

Pleasant
- • Leisure trip
- • Family with young children
- • 2 rooms
- • Stayed 5 nights
- • Submitted from a mobile device
눉The rooms were not very clean and the breakfast didnt apprar very fresh
눇Rooms were big, staff were friendly and overall value for money
August 4, 2016

Žydrūnas
Lithuania
Age group: 35 – 44
9.6

“Realy nice place :)”
- • Leisure trip
- • Couple
- • Deluxe Studio
- • Stayed 2 nights
눉shower head was almost broken and bath without curtain so all bath room was full of water after shower.
눇Nice, quiet place, very good apartment, confortable bed, sauna, good breakfast

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