“spa, saunas and pools, very relaxing for a weekend get away”

“The details made the difference: bottles of water and biscuits in the room, the checkin procedures comfy at the bar with some drinks, the maid providing us a bigger bathrobe without even asking for it, the freedom to use a very clean swimming pool and jacuzzi all by ourselves”

“We told the hotel at the time of booking that we were celebrating our 50th wedding anniversary. That is all that it took. They did everything imaginable to make our stay special. Meals, wait staff, housekeeping, spa attendant,reception... all A-1. Even the manager greeted and made us feel welcome. There were baked goods waiting in our room, we were loaned an espresso machine for the duration of our stay, a --complimentary bottle of wine on our anniversary. Friendly faces and helpful service at every turn. Ten thumbs up.”

“Great hotel! The two spa/pool areas are really nice and we had a relaxing stay! The staff was very friendly. The room and its bathroom are modern and big.”

“We loved everything. Breakfast was simple but very nice. Swimming pools and other facilities were very easily accessible. Our room was very clean. It is close to the main promenade. We would like to definitely come back again”

“We really liked the interior of the rooms and the hotel, breakfast was great, and we loved the pools and the sauna (very kid friendly). The staff were very kind and knowledgeable, they were always ready to help. :)”

“We liked this place, because of the great luxury atmosphere. All staff are so friendly and helpful. We’ve really enjoyed this place. Plus, we liked the SPA zone, which is done so great.”

“Hotel jsme využili na poznávací víkend Karlových Varů. Hotel je od hlavního terminálu vzdálený cca 1,5km, je to pěkná procházka a za nás mnohem lepší než řešit kam zaparkujete auto. Na recepci nás přivítal starší a moc milý pán a vše nám ukázal. Pokoj je totožný fotografiím. Na stránkách psali, že pouze některé pokoje mají balkón, napsala jsem hotelu do zpráv, zda bychom mohli mít balkón a nebyl to problém. Pokoje jsou nádherný stejně jako zbytek hotelu. SPA bylo po celodenním chození po Varech už jen bonus. Využili jsme i fitko a byli jsme mile překvapeni, že tam jsou i moderní stroje. Hosti jsou převážně cizinci, ale nijak jsme nepocítili, že by se k nám personál choval jinak než k nim. Naopak kohokoliv jsme potkali a pozdravili, tak byli usměvavý a milý. Jeho lokalita je taky skvělá výchozí pozice pro poznávání okolí. My si pobyt užili a rozhodně doporučujeme.”“0”

“Zimmer sehr schön und sehr sauber. Das Frühstück war ausgezeichnet, der Service sehr gut und sehr freundlich. Die Lage in der Nähe der Prommenade hervorragend, trotzdem aber ruhig”“0”

“Die Zimmer sind super. Sehr schon eingerichtet)) Die Behandlungen waren sind empfehlenswert. Das Personal ist sehr nett.”“0”