Hotel
Travel Sustainable property

Alster-Hof

Esplanade 12, Hamburg City Center (New Town), 20354 Hamburg, Germany – Excellent location – show map – Subway Access

Excellent location – rated 9.3/10! (score from 2644 reviews)

Real guests • Real stays • Real opinions

7.9
Good
2,644 reviews

- Close to the city center and main train station - very basic, but quite qualitative continental breakfast - X-Mas chocolate in front of the door

Dmitry Austria

location, friendly and helpful staff. good breakfast

Hans Switzerland

the location was perfect for the traveller. easy walking distance to many locations, lots of restaurants close by

Sherry-lynn Canada

the people at réception very Kind and Helpful. the room was just fantastic

Brahim United Arab Emirates

The location is great, next to the sightseeings and metro. I liked also breakfast.

Kateryna Ukraine

Friendly stuff and good quality breakfast. Location is in the city center and public transport just in couple of minutes.

Mikhail Netherlands

location, breakfast. We arrived early to leave our luggages, even though we didn’t ask they provided us early check-in.

Gökni̇l Germany

The Alster Hof us a traditional very well run 3 star hotel with a staff that provides a 5 star experience. in a great location and given Hamburg prices an excellent value. I would definitely Stay there on any return trip to Hamburg

Raymond United States of America

The staff were very friendly and everything was most satisfactory.. The location was perfect too.

Hugh United Kingdom

Well located and staff was excellent. Room was very functional

Jason United States of America
7.9
Good
2,644 reviews
  • What guests loved the most:
  • “- Close to the city center and main train station - very basic, but quite qualitative continental breakfast - X-Mas chocolate in front of the door”
    Dmitry Dmitry Austria Austria
  • “location, friendly and helpful staff. good breakfast”
    Hans Hans Switzerland Switzerland
  • “the location was perfect for the traveller. easy walking distance to many locations, lots of restaurants close by”
    Sherry-lynn Sherry-lynn Canada Canada
  • “the people at réception very Kind and Helpful. the room was just fantastic”
    Brahim Brahim United Arab Emirates United Arab Emirates
  • “The location is great, next to the sightseeings and metro. I liked also breakfast.”
    Kateryna Kateryna Ukraine Ukraine
  • “Friendly stuff and good quality breakfast. Location is in the city center and public transport just in couple of minutes.”
    Mikhail Mikhail Netherlands Netherlands
  • “location, breakfast. We arrived early to leave our luggages, even though we didn’t ask they provided us early check-in.”
    Gökni̇l Gökni̇l Germany Germany
  • “The Alster Hof us a traditional very well run 3 star hotel with a staff that provides a 5 star experience. in a great location and given Hamburg prices an excellent value.”
    Raymond Raymond United States of America United States of America
  • “The staff were very friendly and everything was most satisfactory.. The location was perfect too.”
    Hugh Hugh United Kingdom United Kingdom
  • “Well located and staff was excellent. Room was very functional”
    Jason Jason United States of America United States of America

Categories:

  • Staff8.8
  • Facilities7.7
  • Cleanliness8.5
  • Comfort8.1
  • Value for money8.1
  • Location9.3

You're eligible for a Genius discount at Alster-Hof! To save at this property, all you have to do is sign in.

This 3-star-superior hotel in Hamburg is a 2-minute walk from the Alster and CCH Exhibition Center. The Alster-Hof offers free use of the modern fitness room and sauna.

The bright and spacious rooms at the Alster-Hof Hamburg feature classic-style décor. All rooms include satellite TV, mini-bar and large bathroom.

A full breakfast buffet is served each morning in the Alster-Hof’s elegant breakfast room. The hotel bar provides a cozy ambiance in the evenings.

Guests can also go jogging along the nearby Alster Lake or through the Planten un Blomen park. The Jungfernstieg shopping district and the State Opera House are a 5-minute walk away.

The Stephansplatz Underground Station is a 2-minute walk from the Alster-Hof. Intercity trains stop at Dammtor Train Station, a 5-minute walk away.

This is our guests' favorite part of Hamburg, according to independent reviews.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Alster-Hof has been welcoming Booking.com guests since Oct 27, 2005

Show me more
Most popular amenities
Free WiFi
Family rooms
Non-smoking rooms
Fitness center
24-hour front desk
Bar
Elevator
Heating

Property Highlights

Located in the best-rated area in Hamburg, this hotel has an excellent location score of 9.3

Breakfast Info

Buffet

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 6629 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 twin bed
2 twin beds
2 twin beds
and
1 sofa bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
8.8
Facilities
7.7
Cleanliness
8.5
Comfort
8.1
Value for money
8.1
Location
9.3
Free WiFi
7.6
Select topics to read reviews:

See what guests loved the most:

  • Dmitry
    AustriaAustria
    “- Close to the city center and main train station - very basic, but quite qualitative continental breakfast - X-Mas chocolate in front of the door”
  • Hans
    SwitzerlandSwitzerland
    “location, friendly and helpful staff. good breakfast”
  • Sherry-lynn
    CanadaCanada
    “the location was perfect for the traveller. easy walking distance to many locations, lots of restaurants close by”
  • Brahim
    United Arab EmiratesUnited Arab Emirates
    “the people at réception very Kind and Helpful. the room was just fantastic”
  • Kateryna
    UkraineUkraine
    “The location is great, next to the sightseeings and metro. I liked also breakfast.”
  • Mikhail
    NetherlandsNetherlands
    “Friendly stuff and good quality breakfast. Location is in the city center and public transport just in couple of minutes.”
  • Gökni̇l
    GermanyGermany
    “location, breakfast. We arrived early to leave our luggages, even though we didn’t ask they provided us early check-in.”
  • Raymond
    United States of AmericaUnited States of America
    “The Alster Hof us a traditional very well run 3 star hotel with a staff that provides a 5 star experience. in a great location and given Hamburg prices an excellent value. I would definitely Stay there on any return trip to Hamburg”
  • Hugh
    United KingdomUnited Kingdom
    “The staff were very friendly and everything was most satisfactory.. The location was perfect too.”
  • Jason
    United States of AmericaUnited States of America
    “Well located and staff was excellent. Room was very functional”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hello. Do you have parking or where do you recommend to park close to the hotel?
    Hello, we have don't have parking at our hotel. But there are parking places in the near of the hotel. One of these is called "Parkhaus Gänsemarkt" it..
    Answered on 20 July 2022
  • Hi I was wondering if you allowed dogs and how much? Also is gym open for use? Thank you for your help kind regards Kanika You
    Hi, dogs are wellcome at our hotel and will coast 8 Euro for the entire staying. You can also use the gym anytime you want. Kind Regards Edison
    Answered on 19 July 2021
  • Hallo, Soon I will be staying at your hotel. I can see that you have no parking. I will be arriving with my private car. Where would I be able to park..
    Dear Sir or Madam, unfortunately we do not have our own parking spaces. But right around the corner, a 4-minute walk, is the public car park at Gänsem..
    Answered on 8 November 2022
  • Hi, what time is breakfast served on Sundays?
    Hello, we serve our breakfast on Sundays from 7am to 11am.
    Answered on 19 July 2022
  • Hi I will have a bike with me, do you have any secure storage for this or can I take it to my room. Ideally I would like to be able to charge the smal..
    We've got a room for you bike. Or you can take it with you on the room.
    Answered on 18 July 2022
  • Still looking?
Hotel area info *
Amenities of Alster-Hof
Most popular amenities
Free WiFi
Family rooms
Non-smoking rooms
Fitness center
24-hour front desk
Bar
Elevator
Heating
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Wardrobe or closet
Pets
Pets are allowed. Charges may apply.
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Lockers
  • Concierge
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • Safe
General
  • Shared lounge/TV area
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Wake-up service/Alarm clock
Spa
  • Fitness
  • Solarium
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English

House rules

Alster-Hof takes special requests – add in the next step!

Check-in

2:00 PM - 12:00 AM

Check-out

6:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
12+ years
Extra bed upon request
€ 17 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card JCB Diners Club American Express Alster-Hof accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Business travelers can be exempted from paying city tax only if they provide the relevant documentation that can be downloaded online. Please contact the property for more details.

FAQs about Alster-Hof

  • Alster-Hof offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Solarium
    • Fitness

  • The prices at Alster-Hof may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Alster-Hof is from 2:00 PM, and check-out is until 12:00 PM.

  • Alster-Hof is 0.7 miles from the center of Hamburg.

  • Guests staying at Alster-Hof can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Buffet

  • Room options at Alster-Hof include:

    • Single
    • Double
    • Quad