• Pets allowed
  • Free WiFi
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage
  • Heating
  • Lift

A 5-minute walk from Berliner Tor Train Station and just 1 stop from Hamburg Central Station, this hostel has a 24-hour reception. Free WiFi is available throughout the property. Bright, non-smoking rooms with private bathrooms are offered at the a&o Hamburg City. Rooms are equipped with modern furnishings, and bed sheets and towels can be provided for an additional fee. Breakfast can be booked at the Hamburg City. There are also vending machines for snacks and drinks, and packed lunches can be prepared on request. In the evenings, guests can relax in the bar. There are also billiards and table football in the lobby. Younger guests will enjoy the children’s play area. Guests can enjoy satellite TV broadcasting various sports channels in the lobby and bar. Sightseeing tours can be booked at reception. Underground and S-Bahn trains run directly to Hamburg Central Station, Hamburg Harbour and the lively Reeperbahn.

a&o Hamburg City has been welcoming Booking.com guests since 3 Nov 2011.
Hotel chain/brand:
A&O Hotels & Hostels

Property highlights

Breakfast info

Continental, Vegetarian, Gluten-free


Select dates to see this property's availability and prices

Room type
1 single bed
2 single beds
2 single beds
2 bunk beds
2 single beds
2 bunk beds
2 single beds
4 bunk beds
3 single beds
2 single beds
6 bunk beds
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Travel Sustainable Level 3+
This property has made huge commitments towards sustainability by subscribing to one or more third party sustainability certifications.
Guest reviews


Value for money
Free WiFi
Low score for Hamburg
Select topics to read reviews:

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Do you provide towels? Thanks

    In a private room bed sheets and towels are included.
    Answered on 22 January 2020
  • where can I pack my car? is there a place close by you can recommend?

    Parking Neues Steintor → Hammerbrookstraße
    Answered on 23 July 2022
  • Hello A&O. My question is, can i rent a room at your place in this corona situation ?

    Hello, you can only be checked in, if you are not travelling for touristic reasons and have a good reason for your stay (medical, business, etc.)
    Answered on 8 January 2021
  • Is there locker in dormitory room or luggage storage?

    Under each bunk bed are boxes where you can store your private items. You can bring you own lock or get one for a deposit at the reception.
    Answered on 22 January 2020
  • Hello, do you have 24hour check in?

    Hello. Yes, we have.
    Answered on 6 October 2021
  • Hello is that ok if a person that is 17 or 16 years old rents a room in your great house ? Best regards

    From the age of 14 guests can stay in our a&o's all be themselves. All they need to show at the reception in order to check-in are the following two ..
    Answered on 22 January 2020
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Hotel surroundings *

Facilities of a&o Hamburg City

Most popular facilities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Terrace
  • Bar
  • Lift
  • Heating
  • Breakfast
  • Toilet paper
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
  • Linen
  • Sun terrace
  • Terrace
  • Shared kitchen
Room Amenities
  • Socket near the bed
Pets are allowed on request. Charges may be applicable.
  • Billiards
    Additional charge
  • Games room
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • TV
Food & Drink
  • Special diet menus (on request)
  • Snack bar
  • Bar
WiFi is available in all areas and is free of charge.
No parking available.
  • Public transport tickets
    Additional charge
Reception services
  • Lockers
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Strollers
Cleaning services
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Heating
  • Packed lunches
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Languages spoken
  • German
  • English

House rules

a&o Hamburg City takes special requests - add in the next step!


From 15:00


Until 10:00



Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in


Pets are allowed on request. Charges may be applicable.


When booking more than 3 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card Cash a&o Hamburg City accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking for more than 10 people per reservation different payment and cancellation policies may apply. The hotel will contact you after booking with more information.

Kids under the age of 18 enjoy our breakfast at a discounted rate of EUR 4.65 per kid.

Please note that pets are only allowed in private rooms like single and twin rooms. Pets are not allowed in shared dorms.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about a&o Hamburg City

  • The prices at a&o Hamburg City may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at a&o Hamburg City can enjoy a highly-rated breakfast during their stay (guest review score: 6.4).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free

  • Room options at a&o Hamburg City include:

    • Single
    • Twin
    • Quadruple
    • Family
    • Dormitory Room
    • Bed in Dormitory
    • Triple

  • a&o Hamburg City offers the following activities / services (charges may apply):

    • Billiards
    • Games room

  • a&o Hamburg City is 0.9 miles from the centre of Hamburg. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at a&o Hamburg City is from 15:00, and check-out is until 10:00.