Hotel
Travel Sustainable property

Crowne Plaza Hamburg-City Alster, an IHG Hotel

Graumannsweg 10, Hohenfelde, 22087 Hamburg, Germany – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.5
Very Good
6,004 reviews

The staff were simply fantastic. Efficient, very helpful. Pleasant.

Erle United States of America

silence, cleanliness, location, breakfast, free water in the lobby

Kamran Turkey

Excellent staff - organized Service - clean - high Standard - Fitness and Spa fantastic - Breakfast marvelous

Christel Germany

The breakfast was good, plenty of choices including some vegan options. The bottled water in the room were a nice touch. There were always enough towels and toiletries.

Gal Germany

Comfortable bed, clean rooms, friendly staff and very good breakfast.

Sedat Turkey

Breakfast was so rich and delicious. The room was clean.

Mustafa Denmark

Extremely personable staff at reception. Very busy but always smiled.

Iona Canada

Room space was great. Very quite location. Excellent breakfast.

Camila Denmark

The staff were so nice, polite and helpful The breskfst was verygood eventhough it was crowded at certain time, but the staff made it easier for us and comfortable as much as they could I would recommend it but for first timer it is a little hidden away and you need to dig for it if you are taking a walk around.

Kawther Bahrain

confortable room and great service. the location as the best

Akaena Germany
8.5
Very Good
6,004 reviews
  • What guests loved the most:
  • “The staff were simply fantastic. Efficient, very helpful. Pleasant.”
    Erle Erle United States of America United States of America
  • “silence, cleanliness, location, breakfast, free water in the lobby”
    Kamran Kamran Turkey Turkey
  • “Excellent staff - organized Service - clean - high Standard - Fitness and Spa fantastic - Breakfast marvelous”
    Christel Christel Germany Germany
  • “The breakfast was good, plenty of choices including some vegan options. The bottled water in the room were a nice touch. There were always enough towels and toiletries.”
    Gal Gal Germany Germany
  • “Comfortable bed, clean rooms, friendly staff and very good breakfast.”
    Sedat Sedat Turkey Turkey
  • “Breakfast was so rich and delicious. The room was clean.”
    Mustafa Mustafa Denmark Denmark
  • “Extremely personable staff at reception. Very busy but always smiled.”
    Iona Iona Canada Canada
  • “Room space was great. Very quite location. Excellent breakfast.”
    Camila Camila Denmark Denmark
  • “The staff were so nice, polite and helpful The breskfst was verygood eventhough it was crowded at certain time, but the staff made it easier for us and comfortable as much as they could I would...”
    Kawther Kawther Bahrain Bahrain
  • “confortable room and great service. the location as the best”
    Akaena Akaena Germany Germany

Categories:

  • Staff9.2
  • Facilities8.7
  • Cleanliness9.0
  • Comfort8.9
  • Value for money8.4
  • Location8.5
  • Free WiFi8.7
8.5
Very Good
6,004 reviews
Categories:
Staff
9.2
Facilities
8.7
Cleanliness
9.0
Comfort
8.9
Value for money
8.4
Location
8.5
Free WiFi
8.7
Filters
Lake view
Pet friendly
Free WiFi
Bathtub
Air conditioning
24-hour front desk
Key card access
Non-smoking rooms
Safe
Baggage storage

This 4-star hotel is located in Hamburg's popular St. Georg/Hohenfelde district, just 650 feet from the Alster Lake. It offers free WiFi throughout the property.

Crowne Plaza Hamburg-City Alster offers nonsmoking accommodations and its rooms feature a flat-screen TV and air conditioning. Some room categories include an Executive Package offering a complimentary range of services such as breakfast.

The Plaza Workspace restaurant and bar offers a rich selection of international and local dishes.

Uhlandstraße Underground Station is a 7-minute walk from the Crowne Plaza Hamburg-City Alster. A bus stop opposite offers connections to Hamburg city center in 5 minutes.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Crowne Plaza Hamburg-City Alster, an IHG Hotel has been welcoming Booking.com guests since Nov 23, 2005
Hotel chain/brand:
Crowne Plaza Hotels & Resorts

Show me more
Most popular amenities
Private Parking
Free WiFi
Family rooms
Non-smoking rooms
Fitness center
Restaurant
Facilities for disabled guests
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Continental, Vegetarian, Vegan, American

Private parking at the hotel

Saved to 21577 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 queen bed
1 queen bed
1 queen bed
1 queen bed
1 king bed
2 twin beds
2 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.2
Facilities
8.7
Cleanliness
9.0
Comfort
8.9
Value for money
8.4
Location
8.5
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Erle
    United States of AmericaUnited States of America
    “The staff were simply fantastic. Efficient, very helpful. Pleasant.”
  • Kamran
    TurkeyTurkey
    “silence, cleanliness, location, breakfast, free water in the lobby”
  • Christel
    GermanyGermany
    “Excellent staff - organized Service - clean - high Standard - Fitness and Spa fantastic - Breakfast marvelous”
  • Gal
    GermanyGermany
    “The breakfast was good, plenty of choices including some vegan options. The bottled water in the room were a nice touch. There were always enough towels and toiletries.”
  • Sedat
    TurkeyTurkey
    “Comfortable bed, clean rooms, friendly staff and very good breakfast.”
  • Mustafa
    DenmarkDenmark
    “Breakfast was so rich and delicious. The room was clean.”
  • Iona
    CanadaCanada
    “Extremely personable staff at reception. Very busy but always smiled.”
  • Camila
    DenmarkDenmark
    “Room space was great. Very quite location. Excellent breakfast.”
  • Kawther
    BahrainBahrain
    “The staff were so nice, polite and helpful The breskfst was verygood eventhough it was crowded at certain time, but the staff made it easier for us and comfortable as much as they could I would recommend it but for first timer it is a little...”
  • Akaena
    GermanyGermany
    “confortable room and great service. the location as the best”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • do you have electric car charging stations?
    Yes, we do have two chargers. Charging is upon availability and inculded in the Garagefee EUR 22,00 per 24h is payed
    Answered on 10 June 2022
  • Hi, We are planning to stay in your hotel. We will be coming from the Netherlands. We were wondering if we need to present a negative covid test or an..
    Dear Guest, At Check-In you need to provide a negative test of 24h or PCR test. You can also show your certificate of your full vaccination for 14 day..
    Answered on 6 July 2021
  • Is it possible to book parking in advance and how much is it per day?
    Thank you very much for your message. We kindly offer you our parking garage for 22,00€ per night / per car based on availability. There is no need to..
    Answered on 1 September 2021
  • Hi is it possible to have twin beds in two rooms that I’m looking to book ? Thank you for your time.
    Hello, yes please state that you would like to have twin beds. We try to make this possible then.
    Answered on 24 September 2021
  • Hej, Er det muligt at oplade en elbil under parkering? Mvh. Line
    Dear Line, Thank you very much for your message. We have a charging station in our parking garage which cannot be reserved in advance. Have a great day
    Answered on 15 December 2021
  • Still looking?
Hotel area info *
Restaurants
2 Restaurants On Site
  • The Restaurant
    • Cuisine
      Local • International
    • Open for
      Breakfast
    • Ambience
      Modern
    • Dietary options
      Vegetarian
  • The Plaza
    • Cuisine
      American • Japanese • Steakhouse • Sushi • Local • Asian • International
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free
Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Crowne Plaza Hamburg-City Alster, an IHG Hotel
Great facilities! Review score, 8.7
Most popular amenities
Private Parking
Free WiFi
Family rooms
Non-smoking rooms
Fitness center
Restaurant
Facilities for disabled guests
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
View
  • View
Kitchen
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Activities
  • Cycling
  • Pool table
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs € 25 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Convenience store on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Locker rooms
  • Fitness
  • Spa lounge/Relaxation area
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Dutch

House rules

Crowne Plaza Hamburg-City Alster, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Check-out

From 1:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa EC-Card Diners Club American Express Cash is not accepted Crowne Plaza Hamburg-City Alster, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Crowne Plaza Hamburg-City Alster, an IHG Hotel

  • Crowne Plaza Hamburg-City Alster, an IHG Hotel is 1.2 miles from the center of Hamburg.

  • Crowne Plaza Hamburg-City Alster, an IHG Hotel has 2 restaurants:

    • The Plaza
    • The Restaurant

  • Crowne Plaza Hamburg-City Alster, an IHG Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Cycling
    • Pool table
    • Fitness
    • Locker rooms
    • Spa lounge/Relaxation area

  • Guests staying at Crowne Plaza Hamburg-City Alster, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • American

  • The prices at Crowne Plaza Hamburg-City Alster, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Crowne Plaza Hamburg-City Alster, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, Crowne Plaza Hamburg-City Alster, an IHG Hotel is popular with guests booking family stays.

  • Room options at Crowne Plaza Hamburg-City Alster, an IHG Hotel include:

    • Suite
    • Double