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Excelsior Hotel Ernst am Dom

Domplatz / Trankgasse 1-5, Altstadt-Nord, 50667 Cologne, Germany – Excellent location – show map

Excellent location – rated 9.7/10! (score from 715 reviews)

Real guests • Real stays • Real opinions

9.1
Wonderful
715 reviews

it was a beautiful older hotel, LITERALLY across the street from the Cologne Cathedral.

Amy United States of America

excellent location , great bed / bedding , elegant hotel.

Christopher United States of America

the location the staff the service were all excellent

Ibrahim Kuwait

WE loved EVERYTHING about this hotel. GREAT location - All of the front desk staff were so friendly and helpful with places and maps on where to go. Our room was fabulous. The mixologist in the lounge was awesome, great signature drinks. And the desserts were AMAZING. Super clean rooms and hotel. WE can NOT wait to go back.

Tana United States of America

The perfect location - minutes from both the train station and the cathedral

Greta United States of America

The staff were exceptional. Great hotel. perfect location

Barry United States of America

Perfectly located by the train and sightseeing places of interest and city life. Beautiful inside and out. Courteous and helpful staff. Roomy and very comfy accommodations. Details. Slippers. Robes. Bottled water. Piano music in the lounge area in the afternoon. We were able to check in several hours early and leave our luggage for several hours after checkout while we continued enjoying Cologne. Would recommend to anyone visiting the area.

Pamela United States of America

Everything was good specially the newly refurbished part of the hotel

Hamdan United Arab Emirates

Fantastic service as usual. Room service diner because of Covid was excellent.

Pierre Switzerland

Extremely friendly staff; very helpful and professional. Amazing facilities, great location

Richard Netherlands
9.1
Wonderful
715 reviews
  • What guests loved the most:
  • “it was a beautiful older hotel, LITERALLY across the street from the Cologne Cathedral.”
    Amy Amy United States of America United States of America
  • “excellent location , great bed / bedding , elegant hotel.”
    Christopher Christopher United States of America United States of America
  • “the location the staff the service were all excellent”
    Ibrahim Ibrahim Kuwait Kuwait
  • “WE loved EVERYTHING about this hotel. GREAT location - All of the front desk staff were so friendly and helpful with places and maps on where to go. Our room was fabulous.”
    Tana Tana United States of America United States of America
  • “The perfect location - minutes from both the train station and the cathedral”
    Greta Greta United States of America United States of America
  • “The staff were exceptional. Great hotel. perfect location”
    Barry Barry United States of America United States of America
  • “Perfectly located by the train and sightseeing places of interest and city life. Beautiful inside and out. Courteous and helpful staff. Roomy and very comfy accommodations. Details. Slippers. Robes.”
    Pamela Pamela United States of America United States of America
  • “Everything was good specially the newly refurbished part of the hotel”
    Hamdan Hamdan United Arab Emirates United Arab Emirates
  • “Fantastic service as usual. Room service diner because of Covid was excellent.”
    Pierre Pierre Switzerland Switzerland
  • “Extremely friendly staff; very helpful and professional. Amazing facilities, great location”
    Richard Richard Netherlands Netherlands

Categories:

  • Staff 9.6
  • Facilities 9.1
  • Cleanliness 9.4
  • Comfort 9.6
  • Value for money8.4
  • Location 9.7
  • Free WiFi8.6
High score for Cologne

Stay in the heart of Cologne – Excellent location – show map

This luxury 5-star hotel is located right across from Cologne Cathedral and a 2-minute walk from Cologne Main Station. It offers award-winning cuisine and elegant rooms with a free minibar.

The Excelsior Hotel Ernst am Dom has been family-run since 1863. The spacious rooms and suites all feature air conditioning, international satellite TV and a marble-style bathroom. Free Wi-Fi is available for all mobile devices.

Exotic Asian dishes are available in the stylish taku restaurant, which has a Michelin star, and innovative French cuisine is served in the Hanse Stube restaurant. The Piano Bar features tea/coffee specialties, homemade pastries, cocktails, a cigar lounge and live piano music.

The Excelsior Cologne provides free use of the gym and 2 saunas from 7 am until 10 pm daily.

Excelsior Hotel Ernst am Dom is a member of the Leading Hotels of the World.

This is our guests' favorite part of Cologne, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Excelsior Hotel Ernst am Dom has been welcoming Booking.com guests since Sept 8, 2004
 Hotel chain/brand: The Leading Hotels of the World

Show me more

Most popular amenities

Parking
Free WiFi
Spa
Pet friendly
Family rooms
Non-smoking rooms
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the heart of Cologne, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Asian, American, Buffet

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 2994 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Excelsior Hotel Ernst am Dom

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

9.1
Wonderful · 715 reviews
Read all reviews
Categories:
  • Staff 9.6
  • Facilities 9.1
  • Cleanliness 9.4
  • Comfort 9.6
  • Value for money8.4
  • Location 9.7
  • Free WiFi8.6
High score for Cologne

Select topics to read reviews:

See what guests loved the most:

  • Amy
    United States of AmericaUnited States of America
    “it was a beautiful older hotel, LITERALLY across the street from the Cologne Cathedral.”
  • Christopher
    United States of AmericaUnited States of America
    “excellent location , great bed / bedding , elegant hotel.”
  • Ibrahim
    KuwaitKuwait
    “the location the staff the service were all excellent”
  • Tana
    United States of AmericaUnited States of America
    “WE loved EVERYTHING about this hotel. GREAT location - All of the front desk staff were so friendly and helpful with places and maps on where to go. Our room was fabulous. The mixologist in the lounge was awesome, great signature drinks. And the...”
  • Greta
    United States of AmericaUnited States of America
    “The perfect location - minutes from both the train station and the cathedral”
  • Barry
    United States of AmericaUnited States of America
    “The staff were exceptional. Great hotel. perfect location”
  • Pamela
    United States of AmericaUnited States of America
    “Perfectly located by the train and sightseeing places of interest and city life. Beautiful inside and out. Courteous and helpful staff. Roomy and very comfy accommodations. Details. Slippers. Robes. Bottled water. Piano music in the lounge area in...”
  • Hamdan
    United Arab EmiratesUnited Arab Emirates
    “Everything was good specially the newly refurbished part of the hotel”
  • Pierre
    SwitzerlandSwitzerland
    “Fantastic service as usual. Room service diner because of Covid was excellent.”
  • Richard
    NetherlandsNetherlands
    “Extremely friendly staff; very helpful and professional. Amazing facilities, great location”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • CAN YOU GUARANTEE TWO BEDS?
    Dear sir or Madame, thank you for your message. We can offer you Twin beds.
    Answered on March 22, 2021
  • Do you have parking on site
    Dear Sir or Madame, Thank you for your question. We do have a 24h parking service and are happy to help you park your car and assist with luggage. ...
    Answered on September 22, 2021
  • What rooms have a view of city or cathedral ? We are coming to visit April 29th thru May 2 or 3rd. What rooms do you recommend? Thank you Tana
    Dear Tana, thank you very much for your kind request. Please be informed, that our Suites with cathedral view, and our Excelsior Suites have a guaran...
    Answered on November 15, 2021
  • Hello! Do you offer babysitting services? Thank you!
    Dear Sir or Madame, thank you for your message and your request. We do not offer a babysitter service but we can sent your request to our local partne...
    Answered on September 14, 2022
  • Do you have laundry service in the hotel?
    Yes, we do offer laundry service for an extra charge.
    Answered on December 13, 2021
  • Still looking?
Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
Located in the historic old town

The markets and breweries of Cologne's old town lie directly on the banks of the Rhine. At the heart of the neighborhood is the world-famous cathedral, Germany's most popular tourist destination.

* All distances are measured in straight lines. Actual travel distances may vary.
2 Restaurants On Site

    Hanse Stube

    Food: French, Mediterranean, European

    Menu: À la carte

    taku

    Food: Chinese, Indonesian, Japanese, Korean, Malaysian, Thai, Vietnamese, Asian

    Menu: À la carte

Amenities of Excelsior Hotel Ernst am Dom

Most popular amenities

Parking
Free WiFi
Spa
Pet friendly
Family rooms
Non-smoking rooms
Bar
Outdoors
  • Outdoor furniture
  • Terrace
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Live music/Performance
  • Cooking class Additional charge
  • Tour or class about local culture Additional charge
  • Bike tours
  • Walking tours Additional charge
  • Movie nights Off-site Additional charge
  • Bar crawls Additional charge
  • Temporary art galleries Off-site
  • Cycling Off-site
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and costs EUR 29 per day.
  • Parking garage
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safe
General
  • Pet bowls
  • Pet basket
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Room service
Health & Wellness Facilities
  • Locker rooms
  • Personal trainer
  • Fitness
  • Spa lounge/Relaxation area
  • Steam room
  • Turkish/Steam Bath
  • Massage Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules Excelsior Hotel Ernst am Dom takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 1:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
Free
12+ years
Extra bed by request
€ 80 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card EC-Card JCB Diners Club American Express Excelsior Hotel Ernst am Dom accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that an 01 January, a New Year's Day brunch will be available instead of breakfast.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Hanse Stube: Closed from Fri, Apr 17, 2020 until Sun, May 10, 2020

taku: Closed from Fri, Apr 17, 2020 until Sun, May 10, 2020

Bar is closed from Fri, Apr 17, 2020 until Sun, May 10, 2020

Sauna is closed from Fri, Apr 17, 2020 until Sun, May 10, 2020

Fitness center is closed from Fri, Apr 17, 2020 until Sun, May 10, 2020

Spa/wellness center is closed from Fri, Apr 17, 2020 until Sun, May 10, 2020

FAQs about Excelsior Hotel Ernst am Dom

  • From the nearest airport, you can get to Excelsior Hotel Ernst am Dom by:

    • Train 15min
    • Taxi 20min

  • The prices at Excelsior Hotel Ernst am Dom may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Excelsior Hotel Ernst am Dom has 2 restaurants:

    • taku
    • Hanse Stube

  • Room options at Excelsior Hotel Ernst am Dom include:

    • Suite
    • Double
    • Single

  • Excelsior Hotel Ernst am Dom is 650 feet from the center of Cologne.

  • Excelsior Hotel Ernst am Dom offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Movie nights
    • Temporary art galleries
    • Steam room
    • Bike tours
    • Cooking class
    • Personal trainer
    • Fitness
    • Walking tours
    • Live music/Performance
    • Bar crawls
    • Spa lounge/Relaxation area
    • Tour or class about local culture
    • Locker rooms

  • Check-in at Excelsior Hotel Ernst am Dom is from 3:00 PM, and check-out is until 1:00 PM.

  • Guests staying at Excelsior Hotel Ernst am Dom can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • Asian
    • American
    • Buffet