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Excelsior Hotel Ernst am Dom

Domplatz / Trankgasse 1-5, Altstadt-Nord, 50667 Cologne, Germany – Excellent location – show map

Excellent location – rated 9.7/10! (score from 785 reviews)

Real guests • Real stays • Real opinions

9.0
Wonderful
785 reviews

The staff was so nice, the facilities were good and the rom was so quite. We could sleep late and nobody bothered us. Herr Tim at the front desk was so helpful.

Kathleen United States of America

lovely room; pianist in the lobby; great location next to Cologne Cathedral

Anastasia Netherlands

great location. close to everything one needs to explore.

Kristy United States of America

Extremely comfortable beds, spacious rooms with beautiful high ceilings, extremely attentive staff, superb gym and sauna, stunning facilities, and right next to my favorite cathedral. They put up the Christmas decorations while I was there, and just became 100x more charming.

Margaret United States of America

location right across the cathedral, shopping street and the bridge. easy access

Mun Malaysia

we loved the location and we loved the bar on the first floor - the bartender is incredibly talented

Jill United States of America

it was a beautiful older hotel, LITERALLY across the street from the Cologne Cathedral.

Amy United States of America

excellent location , great bed / bedding , elegant hotel.

Christopher United States of America

the location the staff the service were all excellent

Ibrahim Kuwait

WE loved EVERYTHING about this hotel. GREAT location - All of the front desk staff were so friendly and helpful with places and maps on where to go. Our room was fabulous. The mixologist in the lounge was awesome, great signature drinks. And the desserts were AMAZING. Super clean rooms and hotel. WE can NOT wait to go back.

Tana United States of America
9.0
Wonderful
785 reviews
  • What guests loved the most:
  • “The staff was so nice, the facilities were good and the rom was so quite. We could sleep late and nobody bothered us. Herr Tim at the front desk was so helpful.”
    Kathleen Kathleen United States of America United States of America
  • “lovely room; pianist in the lobby; great location next to Cologne Cathedral”
    Anastasia Anastasia Netherlands Netherlands
  • “great location. close to everything one needs to explore.”
    Kristy Kristy United States of America United States of America
  • “Extremely comfortable beds, spacious rooms with beautiful high ceilings, extremely attentive staff, superb gym and sauna, stunning facilities, and right next to my favorite cathedral.”
    Margaret Margaret United States of America United States of America
  • “location right across the cathedral, shopping street and the bridge. easy access”
    Mun Mun Malaysia Malaysia
  • “we loved the location and we loved the bar on the first floor - the bartender is incredibly talented”
    Jill Jill United States of America United States of America
  • “it was a beautiful older hotel, LITERALLY across the street from the Cologne Cathedral.”
    Amy Amy United States of America United States of America
  • “excellent location , great bed / bedding , elegant hotel.”
    Christopher Christopher United States of America United States of America
  • “the location the staff the service were all excellent”
    Ibrahim Ibrahim Kuwait Kuwait
  • “WE loved EVERYTHING about this hotel. GREAT location - All of the front desk staff were so friendly and helpful with places and maps on where to go. Our room was fabulous.”
    Tana Tana United States of America United States of America

Categories:

  • Staff 9.5
  • Facilities 9.0
  • Cleanliness 9.4
  • Comfort 9.5
  • Value for money8.3
  • Location 9.7
  • Free WiFi8.5
High score for Cologne
9.0
Wonderful
785 reviews
Categories:
Staff
9.5
Facilities
9.0
Cleanliness
9.4
Comfort
9.5
Value for money
8.3
Location
9.7
Free WiFi
8.5
High score for Cologne
Filters

This luxury 5-star hotel is located right across from Cologne Cathedral and a 2-minute walk from Cologne Main Station. It offers award-winning cuisine and elegant rooms with a free minibar.

The Excelsior Hotel Ernst am Dom has been family-run since 1863. The spacious rooms and suites all feature air conditioning, international satellite TV and a marble-style bathroom. Free Wi-Fi is available for all mobile devices.

Exotic Asian dishes are available in the stylish taku restaurant, which has a Michelin star, and innovative French cuisine is served in the Hanse Stube restaurant. The Piano Bar features tea/coffee specialties, homemade pastries, cocktails, a cigar lounge and live piano music.

The Excelsior Cologne provides free use of the gym and 2 saunas from 7 am until 10 pm daily.

Excelsior Hotel Ernst am Dom is a member of the Leading Hotels of the World.

This is our guests' favorite part of Cologne, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Excelsior Hotel Ernst am Dom has been welcoming Booking.com guests since Sep 8, 2004
Hotel chain/brand:
The Leading Hotels of the World

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Most popular amenities
Parking
Free WiFi
Spa
Family rooms
Non-smoking rooms
Airport shuttle
Fitness center
Restaurant
Bar

Property Highlights

Located in the heart of Cologne, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Asian, American

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 3676 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 queen bed
1 queen bed
1 king bed
1 twin bed
and
1 king bed
1 king bed
or
2 twin beds
1 queen bed
1 king bed
1 king bed
or
2 twin beds
1 twin bed
1 full bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.5
Facilities
9.0
Cleanliness
9.4
Comfort
9.5
Value for money
8.3
Location
9.7
Free WiFi
8.5
High score for Cologne
Select topics to read reviews:

See what guests loved the most:

  • Kathleen
    United States of AmericaUnited States of America
    “The staff was so nice, the facilities were good and the rom was so quite. We could sleep late and nobody bothered us. Herr Tim at the front desk was so helpful.”
  • Anastasia
    NetherlandsNetherlands
    “lovely room; pianist in the lobby; great location next to Cologne Cathedral”
  • Kristy
    United States of AmericaUnited States of America
    “great location. close to everything one needs to explore.”
  • Margaret
    United States of AmericaUnited States of America
    “Extremely comfortable beds, spacious rooms with beautiful high ceilings, extremely attentive staff, superb gym and sauna, stunning facilities, and right next to my favorite cathedral. They put up the Christmas decorations while I was there, and...”
  • Mun
    MalaysiaMalaysia
    “location right across the cathedral, shopping street and the bridge. easy access”
  • Jill
    United States of AmericaUnited States of America
    “we loved the location and we loved the bar on the first floor - the bartender is incredibly talented”
  • Amy
    United States of AmericaUnited States of America
    “it was a beautiful older hotel, LITERALLY across the street from the Cologne Cathedral.”
  • Christopher
    United States of AmericaUnited States of America
    “excellent location , great bed / bedding , elegant hotel.”
  • Ibrahim
    KuwaitKuwait
    “the location the staff the service were all excellent”
  • Tana
    United States of AmericaUnited States of America
    “WE loved EVERYTHING about this hotel. GREAT location - All of the front desk staff were so friendly and helpful with places and maps on where to go. Our room was fabulous. The mixologist in the lounge was awesome, great signature drinks. And the...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • CAN YOU GUARANTEE TWO BEDS?
    Dear sir or Madame, thank you for your message. We can offer you Twin beds.
    Answered on 22 March 2021
  • Do you have parking on site
    Dear Sir or Madame, Thank you for your question. We do have a 24h parking service and are happy to help you park your car and assist with luggage. ..
    Answered on 22 September 2021
  • Gibt es ein Hausdach welches fuer Gäste zugänglich ist?
    Sehr geehrter Gast, herzlichen Dank für Ihr Interesse am Excelsior Hotel Ernst. Das Hotel verfügt über einen Innenhof, welcher in den Sommermonaten fü..
    Answered on 27 February 2020
  • Hi. Do you require Covid test and Covid vaccination to stay in your hotel?
    Dear sir or Madame, thank you for your message. We do not have any restrictions. Best regards from the Excelsior Hotel Ernst
    Answered on 2 March 2023
  • Do you have a babysitting service available?
    Dear Sir or Madam, thank you for your message. We do not have a babysitter service in the hotel but we can arrange it. Please contact our concierge to..
    Answered on 1 December 2022
  • Still looking?
Hotel area info *
Restaurants
2 Restaurants On Site
  • Hanse Stube
    • Cuisine
      French • Mediterranean • European
    • Ambience
      Traditional
  • taku
    • Cuisine
      Chinese • Indonesian • Japanese • Korean • Malaysian • Thai • Vietnamese • Asian
    • Ambience
      Modern
Amenities of Excelsior Hotel Ernst am Dom
Great facilities! Review score, 9
Most popular amenities
Parking
Free WiFi
Spa
Family rooms
Non-smoking rooms
Airport shuttle
Fitness center
Restaurant
Bar
Outdoors
  • Outdoor furniture
  • Terrace
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Live music/Performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
  • Walking tours
    Additional charge
  • Movie nights
    Additional chargeOff-site
  • Bar crawls
    Additional charge
  • Temporary art galleries
    Off-site
  • Cycling
    Off-site
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and costs € 29 per day.
  • Valet parking
  • Parking garage
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Spa
  • Locker rooms
  • Personal trainer
  • Fitness
  • Spa lounge/Relaxation area
  • Steam room
  • Turkish/Steam Bath
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

Excelsior Hotel Ernst am Dom takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 1:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
12+ years
Extra bed upon request
€ 80 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card EC-Card JCB Diners Club American Express Cash Excelsior Hotel Ernst am Dom accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that an 01 January, a New Year's Day brunch will be available instead of breakfast.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Excelsior Hotel Ernst am Dom

  • Guests staying at Excelsior Hotel Ernst am Dom can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • Asian
    • American

  • The prices at Excelsior Hotel Ernst am Dom may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Excelsior Hotel Ernst am Dom include:

    • Suite
    • Double
    • Single

  • Excelsior Hotel Ernst am Dom is 650 feet from the center of Cologne.

  • Excelsior Hotel Ernst am Dom has 2 restaurants:

    • Hanse Stube
    • taku

  • Check-in at Excelsior Hotel Ernst am Dom is from 3:00 PM, and check-out is until 1:00 PM.

  • Excelsior Hotel Ernst am Dom offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Movie nights
    • Temporary art galleries
    • Spa lounge/Relaxation area
    • Bike tours
    • Cooking class
    • Personal trainer
    • Steam room
    • Walking tours
    • Bicycle rental
    • Bar crawls
    • Fitness
    • Tour or class about local culture
    • Live music/Performance
    • Locker rooms