This property isn’t taking reservations on our site right now. But don’t worry, you can find tons of other nearby properties right here.
Heikotel - Hotel Windsor
Werner-Otto-Straße 10, 22179 Hamburg, Germany – Show map
How guest reviews work
Each review score is between 1 and 10. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Guests submit their subscores and their overall scores independently – there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
There was a problem loading the reviews.
You're eligible for a Genius discount at Heikotel - Hotel Windsor! To save at this property, all you have to do is sign in.Located in Hamburg's quiet district of Bramfeld, this hotel offers free Wi-Fi internet access, free public parking, and quick and easy public transport links to the city center.
All rooms and public areas of the 3-star Heikotel - Hotel Windsor were completely renovated in 2007. Now, you can look forward to spacious rooms with cherry wood furnishings and modern amenities, including an 31 in flat-screen TV with satellite channels. Some rooms have a balcony.
Free Wi-Fi internet access is available throughout the hotel. Free public parking is also available.
The bus stop directly outside the hotel, serves a range of bus routes. It is a 5-minute bus ride to the Wandsbek-Gartenstadt U-Bahn (underground) station. From here, Hamburg Hauptbahnhof (main railway station) can be reached in 15 minutes.
- Do you have private parking?Parking Euro 2.50 per day/vehicle. The in-house parking spaces are available on the day of arrival from 3:00 p.m available until 11:00 a.m. on the day of departure.Answered on 20 July 2022
- Hello I’m booking a room in your hotel and I saw on the internet that there is a room with a whirlpool can I know which room that is?Good day, if you want to book a room with a whirlpool, please select the whirlpool suite.Answered on 8 October 2021
- Toilet paper
- Private Bathroom
- Wardrobe or closet
- Coffee machine
- Socket near the bed
- Clothes rack
- Flat-screen TV
- Cable channels
- Pay-per-view channels
- Special diet meals (on request)
- Street parking
- Wake-up service
- Wake-up service/Alarm clock
- Invoice provided
- Fire extinguishers
- Smoke alarms
- Key access
- Smoke-free property
- Soundproof rooms
- Non-smoking rooms
From 3:00 PM to 10:00 PM
From 6:30 AM to 11:00 AM
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Children of all ages are welcome.
Children 4 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets are allowed on request. Charges may apply.
Cash Heikotel - Hotel Windsor accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that special payment and cancellation conditions will apply for bookings of 5 room units or more. The hotel will contact you after booking with more details.
Please note that the charges for pets are 12€ per pet per night.
We kindly ask you to inform us in advance if you travel with a dog.
Starting 2023, the city tax will be mandatory for everyone. Business guests are no longer exempt from it.
Please note that breakfast is free of charge for children up to the age of 5. It costs EUR 6.90 per day for children aged between 6 and 10, and is charged at the full rate (EUR 18.50) for children aged 11 and above.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
FAQs about Heikotel - Hotel Windsor
Heikotel - Hotel Windsor is 4.3 miles from the center of Hamburg.
Heikotel - Hotel Windsor offers the following activities/services (charges may apply):
Room options at Heikotel - Hotel Windsor include:
Guests staying at Heikotel - Hotel Windsor can enjoy a highly-rated breakfast during their stay (guest review score: 5.8).
Breakfast option(s) include:
Check-in at Heikotel - Hotel Windsor is from 3:00 PM, and check-out is until 11:00 AM.
The prices at Heikotel - Hotel Windsor may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.