Hostel
 Lotte - The Backpackers

Burgweg 3, Altstadt, 69117 Heidelberg, Germany – Excellent location – show map

Excellent location – rated 9.8/10! (score from 1248 reviews)

Real guests • Real stays • Real opinions

9.4
Wonderful
1,248 reviews

The staff is amazing very friendly specially Carmen. Location super good in the heart of old Town

Tony Lebanon

Room’s clean and nice female bathroom, super friendly staff, so definitely recommend

Winny China

- friendly welcome - great location - authentic experience

Johanneszom Netherlands

The staff and the facilties are great! I loved that breakfast was provided. The location couldn't be better also! The bathrooms and the showers were super clean.

Giorgia Italy

great location, wonderful staff, comfortable rooms. This was a very cozy and welcoming hostel!

Melody United States of America

Everything was clean and the kitchen was really nice:) Also I really liked the dining room!

Tomoko Japan

The hostel is located super close to Heidelberg Castle, so it's the perfect location for tourists. The bus stop that takes you to the central station is like half minute walk from the hostel. The hostel is clean, and has a very homely vibe. The room was cozy, lockers were big enough to store my carry-on. It will be unfair if I don't mention Carmen, the amazing lady at the reception. She has this warm and jolly personality, and is the type of person who can brighten up any dull environment. There's absolutely nothing I didn't like about this hostel. 100% Recommended.

Ep82_asif Bangladesh

everything was perfect for me , good location, warm welcome, Ms carmen was so helpful. simply it’s a place you would like stay

Mohamed United Arab Emirates

I was surprising of the cleanliness of the room and specially about the bathroom : the trash were empty and the towels without dirt. The staff is charming, a thank you for having facilitated my departure and the sale of drinks directly at the office is very practical.

Bilal France

Centrally located in the old town, amazing cosy and homely atmosphere

Tridivraj Germany
9.4
Wonderful
1,248 reviews
  • What guests loved the most:
  • “The staff is amazing very friendly specially Carmen. Location super good in the heart of old Town”
    Tony Tony Lebanon Lebanon
  • “Room’s clean and nice female bathroom, super friendly staff, so definitely recommend”
    Winny Winny China China
  • “- friendly welcome - great location - authentic experience”
    Johanneszom Johanneszom Netherlands Netherlands
  • “The staff and the facilties are great! I loved that breakfast was provided. The location couldn't be better also! The bathrooms and the showers were super clean.”
    Giorgia Giorgia Italy Italy
  • “great location, wonderful staff, comfortable rooms. This was a very cozy and welcoming hostel!”
    Melody Melody United States of America United States of America
  • “Everything was clean and the kitchen was really nice:) Also I really liked the dining room!”
    Tomoko Tomoko Japan Japan
  • “The hostel is located super close to Heidelberg Castle, so it's the perfect location for tourists. The bus stop that takes you to the central station is like half minute walk from the hostel.”
    Ep82_asif Ep82_asif Bangladesh Bangladesh
  • “everything was perfect for me , good location, warm welcome, Ms carmen was so helpful. simply it’s a place you would like stay”
    Mohamed Mohamed United Arab Emirates United Arab Emirates
  • “I was surprising of the cleanliness of the room and specially about the bathroom : the trash were empty and the towels without dirt.”
    Bilal Bilal France France
  • “Centrally located in the old town, amazing cosy and homely atmosphere”
    Tridivraj Tridivraj Germany Germany

Categories:

  • Staff 9.9
  • Facilities 9.4
  • Cleanliness 9.6
  • Comfort 9.4
  • Value for money 9.5
  • Location 9.8
  • Free WiFi 9.5
High score for Heidelberg

Stay in the heart of Heidelberg – Excellent location – show map

You're eligible for a Genius discount at Lotte - The Backpackers! To save at this property, all you have to do is sign in.

Just 1,000 feet from the historic Heidelberg Castle, this trendy hostel is centrally located in the Old Town. It offers a shared kitchen and free WiFi access throughout.

Lotte - The Backpackers features individually decorated rooms and dormitories with original details from the building.

Guests are welcome to store their groceries in the refrigerator and use the equipment in the shared kitchen. There are numerous restaurants and cafés serving a variety of cuisine within a 2-minute walk of Lotte - The Backpackers.

Visitors can take the Philosopher’s Walk along the River Neckar and enjoy scenic views of the Old Town and castle.

Heidelberg-Altstadt Train Station is 2,450 feet from Lotte - The Backpackers.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

Lotte - The Backpackers has been welcoming Booking.com guests since Mar 4, 2014

Show me more

Most popular amenities

Free WiFi
Non-smoking rooms

Property Highlights

Top Location: Highly rated by recent guests (9.8)

Saved to 2232 lists

Availability

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4 reasons to choose Lotte - The Backpackers

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

9.4
Wonderful · 1,248 reviews
Read all reviews
  • Staff 9.9
  • Facilities 9.4
    Kitchen
  • Cleanliness 9.6
  • Comfort 9.4
  • Value for money 9.5
  • Location 9.8
  • Free WiFi 9.5
High score for Heidelberg

Select topics to read reviews:

See what guests loved the most:

  • Tony
    LebanonLebanon
    “The staff is amazing very friendly specially Carmen. Location super good in the heart of old Town”
  • Winny
    ChinaChina
    “Room’s clean and nice female bathroom, super friendly staff, so definitely recommend”
  • Johanneszom
    NetherlandsNetherlands
    “- friendly welcome - great location - authentic experience”
  • Giorgia
    ItalyItaly
    “The staff and the facilties are great! I loved that breakfast was provided. The location couldn't be better also! The bathrooms and the showers were super clean.”
  • Melody
    United States of AmericaUnited States of America
    “great location, wonderful staff, comfortable rooms. This was a very cozy and welcoming hostel!”
  • Tomoko
    JapanJapan
    “Everything was clean and the kitchen was really nice:) Also I really liked the dining room!”
  • Ep82_asif
    BangladeshBangladesh
    “The hostel is located super close to Heidelberg Castle, so it's the perfect location for tourists. The bus stop that takes you to the central station is like half minute walk from the hostel. The hostel is clean, and has a very homely vibe. The...”
  • Mohamed
    United Arab EmiratesUnited Arab Emirates
    “everything was perfect for me , good location, warm welcome, Ms carmen was so helpful. simply it’s a place you would like stay”
  • Bilal
    FranceFrance
    “I was surprising of the cleanliness of the room and specially about the bathroom : the trash were empty and the towels without dirt. The staff is charming, a thank you for having facilitated my departure and the sale of drinks directly at the...”
  • T
    Tridivraj
    GermanyGermany
    “Centrally located in the old town, amazing cosy and homely atmosphere”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Do you offer luggage storage?
    Yes, you can store your luggage for free from 8 in the morning until 10 pm.
    Answered on October 16, 2019
  • Is it quiet at night?
    Usually yes, but as we are in the middle of the Old Town it might be a bit louder on the streets on the weekends. As we are not a party hostel it´s usually quiet indoors.
    Answered on October 16, 2019
  • Do I need a lock for the lockers?
    No you don´t need a lock. You´ll get a key for the locker when you check-in.
    Answered on October 16, 2019
  • Hello, would it be possible to have a parking space for the 21 Jan? Thank you
    Hello! We don´t have private parking spaces, sorry. There´s a public parking deck just opposite from Lotte. It´s 14,50 € in 24 hours. Or you can park for free outside the city. But it´s a 30 min. bus ride back to us.
    Answered on January 18, 2021
  • is it a female dorm?
    We have one female dorm with 6 beds that can be booked directly as such. However even when it is full and a female guest wishes to stay in a dorm with just women, we do our best to make that happen. Possibilities here depend on the other bookings.
    Asked about: Bed in 5-Bed Dormitory Room • Answered on June 21, 2022

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Area info *
Guests loved walking around the neighborhood!
Excellent location – show map
Located in the historic old town

Heidelberg's beautiful old town is nestled alongside the Neckar River. It's home to one of Europe's oldest and most famous universities, and it's still a vibrant student town today.

What's nearby
  • Heidelberg Castle
    0.1 miles
  • Heiliggeistkirche
    0.1 miles
  • Old Bridge, Heidelberg
    0.2 miles
  • Heidelberg University
    0.2 miles
  • New University Heidelberg
    0.3 miles
  • Heidelberg Old Town
    0.4 miles
  • Heidelberg Theater and Orchestra
    0.4 miles
  • Darmstaedter Hof Centrum
    0.8 miles
  • Network Aging Research
    1 miles
  • Cluster of Excellence-Asia and Europe in a Global Context
    1 miles
Top attractions
  • Heidelberg Central Station
    1.7 miles
  • Hockenheimring
    8.6 miles
  • Maimarkt Mannheim
    9.4 miles
  • Luisenpark
    10.8 miles
  • National Theatre Mannheim
    11.8 miles
  • Mannheim Central Station
    11.8 miles
  • University of Mannheim
    12.3 miles
Natural Beauty
  • River Neckar
    0.3 miles
Closest Airports
  • Mannheim City Airport
    9.7 miles
  • Frankfurt Airport
    44.7 miles
  • Baden Airport
    52.1 miles
* All distances are measured in straight lines. Actual travel distances may vary.
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Amenities of Lotte - The Backpackers Great facilities! Review score, 9.4

Most popular amenities

Free WiFi
Non-smoking rooms
Outdoors
  • Outdoor furniture
Kitchen
  • Shared kitchen
Food & Drink
  • Wine/Champagne Additional charge
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Shared lounge/TV area
  • Lockers
  • Baggage storage
Front Desk Services
  • Invoice provided
Entertainment & Family Services
  • Board games/Puzzles
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
General
  • Designated smoking area
  • Hypoallergenic room available
  • Heating
  • Non-smoking rooms
Languages Spoken
  • German
  • English
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Lotte - The Backpackers takes special requests – add in the next step!

Check-in

3:00 PM - 9:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking for more than 6 people, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card Lotte - The Backpackers accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please contact the property in advance if you plan to arrive later than 22:00.

Please inform Lotte - The Backpackers of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.