This 4-star hotel in Bergneustadt is surrounded by scenic Bergisches Land countryside. Guests at Phönix Hotel enjoy free use of the 1969 ft² spa with sauna, gym and swimming pool. The bright rooms at Phönix Hotel Bergneustadt all include a seating area with flat-screen TV as well as a modern bathroom. Free Wi-Fi is available in the whole hotel. A rich buffet breakfast and selection of regional cuisine are served in the Phönix’s restaurant, which features a modern design. Drinks are also served in the bar or on the restaurant terrace. Guests can go hiking or cycling here in the Bergisches Land countryside. On-site leisure facilities include billiards/pool, table football and tennis. The Phönix Bergneustadt offers free bicycle storage and free parking for motorbikes and cars. Cologne is a 45-minute drive away via the nearby A4 motorway.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.6)

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
1 king bed
and
2 sofa beds
1 king bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.2
Cleanliness
8.7
Comfort
8.5
Value for money
8.2
Location
8.6
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Vahid
    Iran Iran
    it's a goof hotel. just a little old. and it was closed at 10 p.m that it was surprising for me that Hotel is closing. but i could go inside by card.
  • Andrea
    Italy Italy
    clean and comfortable rooms, polite and prepared staff, very quiet area.
  • Babara
    Israel Israel
    very nice landscape seen from super large windows in large rooms, very good food, large buffet for breakfast, parking, swimming pool, sauna, spa, silent wellness area, bar, great area for light trekking, reservoir lake, very welcoming and...

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      German • International
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of Phönix Hotel
Great facilities! Review score, 8.2

Most popular amenities
  • Indoor swimming pool
  • Free parking
  • Spa
  • Non-smoking rooms
  • Facilities for disabled guests
  • Free WiFi
  • Room service
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Sun deck
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Cycling
  • Hiking
  • Ping-pong
  • Pool table
  • Playground
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
Food & Drink
  • Fruit
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Transportation
  • Public transit tickets
    Additional charge
Entertainment & Family Services
  • Board games/Puzzles
  • Baby safety gates
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Vending machine (drinks)
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Indoor swimming pool
  • Open all year
Spa
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Steam room
  • Spa facilities
  • Massage
    Additional charge
  • Spa
  • Sauna
Languages Spoken
  • German
  • English
  • Polish
  • Russian
  • Turkish

House rules

Phönix Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Check-out

From 6:30 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
€ 10 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Maestro Mastercard Visa EC-Card American Express Cash Phönix Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Phönix Hotel

  • Phönix Hotel is 2,600 feet from the center of Bergneustadt. All distances are measured in straight lines. Actual travel distances may vary.

  • Phönix Hotel offers the following activities/services (charges may apply):

    • Spa
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Playground
    • Pool table
    • Ping-pong
    • Spa facilities
    • Locker rooms
    • Fitness
    • Swimming pool
    • Steam room
    • Spa/Wellness packages

  • Phönix Hotel has 1 restaurant:

    • Restaurant #1

  • The prices at Phönix Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Phönix Hotel include:

    • Single
    • Double
    • Family

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Phönix Hotel is popular with guests booking family stays.

  • Check-in at Phönix Hotel is from 3:00 PM, and check-out is until 11:00 AM.