Steigenberger Hotel Hamburg
Heiligengeistbrücke 4, Hamburg City Center (New Town), 20459 Hamburg, Germany – Excellent location – show map – Subway Access
Excellent location – rated 9.4/10! (score from 1746 reviews)
Real guests • Real stays • Real opinions
The restaurant on site (temporary location during construction) was very convenient and the location of the hotel is very good for outside restaurants or walking around
United States of AmericaNot at full 100% during the renovation. But the base level is very high, so not a problem.
DenmarkLocation was excellent, was upgraded to a superior room with an excellent view.
IndiaSpacious room with great bathroom! Very helpful staff - also the nightbell worked perfectly. Also loved the parking spot for car2go and lime right in front of the place :)
GermanyThey welcomed our dog in style and everyone was super friendly.
LuxembourgThe room was very spacious, comfortable and had a nice view. The location was also within walking distance of most places we visited.
GermanyIN GENERAL A GOOD HOTEL WITHE EXCELLENT LOCATION AND HELPFUL STAFF
CyprusThe hotel was in a walking distance to everything. Which made the trip even better.
DenmarkEvery single member of staff was helpful and kind. As soon as we climbed out of our taxi, someone was at hand to help take our cases. The lifts were also very efficient and fast.
United KingdomRoom was newly renovated and had a nice design and good size. the location is great too. The breakfast was decent and staff was courteous and efficient.
India
- What guests loved the most:
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Michelle
United States of America
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Jes
Denmark
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Mahajan
India
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Vera
Germany
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Geeta
Luxembourg
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Mbmarkie
Germany
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Nandia
Cyprus
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Elizabeth
Denmark
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Laraine
United Kingdom
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Manish
India
Categories:
Get the celebrity treatment with world-class service at Steigenberger Hotel Hamburg
Centrally located in Hamburg’s Fleetinsel area, this 5-star hotel is a 5-minute walk from Lake Alster.
The Steigenberger Hotel Hamburg’s air-conditioned rooms provide scenic views of the city or canal. Each includes cable TV, a work desk and a spacious bathroom with bathrobes. WiFi is available in all areas.
In the Restaurant Saal, guests can enjoy light, tempting meals and plenty of genuine Hamburg atmosphere. .
Sights near the Steigenberger Hamburg include the St. Michel Church and Hamburg Harbor, both just a 10-minute walk away.
This is our guests' favorite part of Hamburg, according to independent reviews.
Couples in particular like the location – they rated it 9.4 for a two-person trip.
Most popular amenities
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Select topics to read reviews:
See what guests loved the most:
Michelle
United States of America“The restaurant on site (temporary location during construction) was very convenient and the location of the hotel is very good for outside restaurants or walking around”- Jes
Denmark“Not at full 100% during the renovation. But the base level is very high, so not a problem.” - Mahajan
India“Location was excellent, was upgraded to a superior room with an excellent view.” 
Vera
Germany“Spacious room with great bathroom! Very helpful staff - also the nightbell worked perfectly. Also loved the parking spot for car2go and lime right in front of the place :)”
Geeta
Luxembourg“They welcomed our dog in style and everyone was super friendly.”
MbmarkieGermany“The room was very spacious, comfortable and had a nice view. The location was also within walking distance of most places we visited.”
Nandia
Cyprus“IN GENERAL A GOOD HOTEL WITHE EXCELLENT LOCATION AND HELPFUL STAFF”- ElizabethDenmark“The hotel was in a walking distance to everything. Which made the trip even better.”
Laraine
United Kingdom“Every single member of staff was helpful and kind. As soon as we climbed out of our taxi, someone was at hand to help take our cases. The lifts were also very efficient and fast.”- ManishIndia“Room was newly renovated and had a nice design and good size. the location is great too. The breakfast was decent and staff was courteous and efficient.”
- hi do you have parking for a large van at your hotelDirectly beneath the hotel there is a public underground garage, that costs 26,00 EUR per day. The garage is 1,90 m high.Answered on July 8, 2020
- Hi, I'm planning to visit hamburg in 24th to 28th September, but I need to know in advance if the renovation activities will be finished at that time.Until Autumn 2022 we are giving our hotel a complete all-round renovation.Answered on August 8, 2022
- Hi, when will your renovation be completed? Estimated which month?Good Morning, we plan to be completely done with the construction work by the end of November.Answered on September 13, 2022
- When does the hotel reopen pleaseDear Guest, thanks for your message. We reopened our hotel in October. The second phase of the renovation will continue until this summer. All renova..Answered on March 9, 2022
- Hallo, We would like a quote for a Suite 14-17 Dezember with two beds for guests from San Francisco. Do you have a suite with two beds? We look forwa..Dear Mr. Hawkins, thank you for your inquiry. Due to do renovation work being done at our property we don't have any suites at the moment. Mit freundl..Answered on October 28, 2021
- Still looking?
Saal
Food: Mediterranean, Local
Open for: Lunch, Dinner, High tea
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Steigenberger Hotel Hamburg accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
With the completion of the first construction phase, the rooms in the west wing of the hotel are available again.
The temporary reception is located on the opposite side of the building to the main entrance.
The restaurant is located on the 8th floor.
Due to the current situation, the sauna area as well as the fitness area will remain closed until further notice.
Unfortunately, direct access to the hotel via the underground car park is currently not possible. When you arrive, you can first stop in the hotel driveway so that the reception team can help you.
All renovation and construction works will be planned in a way that ensures minimal disturbance of the guests, although the hotel would like to point out that minor inconveniences cannot be completely avoided.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
FAQs about Steigenberger Hotel Hamburg
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Steigenberger Hotel Hamburg has 1 restaurant:
- Saal
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Steigenberger Hotel Hamburg offers the following activities/services (charges may apply):
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Check-in at Steigenberger Hotel Hamburg is from 3:00 PM, and check-out is until 12:00 PM.
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The prices at Steigenberger Hotel Hamburg may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at Steigenberger Hotel Hamburg include:
- Double
- Suite
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Steigenberger Hotel Hamburg is 0.6 miles from the center of Hamburg.
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Guests staying at Steigenberger Hotel Hamburg can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).
Breakfast option(s) include:
- Buffet
