Travel Sustainable property

Steigenberger Hotel Hamburg

Heiligengeistbrücke 4, Hamburg City Center (New Town), 20459 Hamburg, Germany – Excellent location – show map – Subway Access

Excellent location – rated 9.6/10! (score from 1103 reviews)

Real guests • Real stays • Real opinions

8.6
Excellent
1,103 reviews

excellent location. probably one of the fanciest hotels I’ve stayed in in Europe. the renovations were great and made everything more comfortable.

Azza United Arab Emirates

Hotel is in excellent location. Super big bathroom with comfortable beds and pillows. Very friendly and helpfull staff. They followed my online shopping packages and sent to my room. Thank you.

Serhan Turkey

well located, clean and efficient hotel near Hamburg altstadt

Tiemen United Arab Emirates

Very central location, easily accessed with train or subway, close to the city center, a lot of options for food

Unveu1966 China

Very central location, easily accessed with train or subway, close to the city center, a lot of options for food, nice and quiet.

Unveu1966 China

Room was very spacious, clean and with a nice view. The hotel is situated close to the shopping district and train station. Breakfast come with many options. I stayed for 3 nights and enjoyed the breakfast everyday.

Ravindra United Arab Emirates

great location, new rooms are very nice and modern

Lutz United States of America

I didnt have much time in the hotel. I did get an early check in and an offer for a paid upgrade to Superior room, which I took and dont regret. Very very nice room and spacious and bright bathroom.

Cesar United Kingdom

Fantastic hotel! The staff were all awesome, very friendly, welcoming and helpful when ever we asked for anything. Even delivering breakfast to the room 10 minutes before check out time. I messaged the hotel to explain we may actually be very early for checkin, they had our room ready. The Steigenberger is so convenient to all the areas, it is also only one train directly from the airport (takes about 35 mins) and the S-Bahn training station is a one minute walk, which is also good for going further a field. It's walking distance to most places from the hotel as it's truly in the middle of the city. Also, that breakfast was great!

Dave Ireland

Location is great. The views are amazing. Breakfast is really really good.

Vedanta India
8.6
Excellent
1,103 reviews
  • What guests loved the most:
  • “excellent location. probably one of the fanciest hotels I’ve stayed in in Europe. the renovations were great and made everything more comfortable.”
    Azza Azza United Arab Emirates United Arab Emirates
  • “Hotel is in excellent location. Super big bathroom with comfortable beds and pillows. Very friendly and helpfull staff. They followed my online shopping packages and sent to my room. Thank you.”
    Serhan Serhan Turkey Turkey
  • “well located, clean and efficient hotel near Hamburg altstadt”
    Tiemen Tiemen United Arab Emirates United Arab Emirates
  • “Very central location, easily accessed with train or subway, close to the city center, a lot of options for food”
    Unveu1966 Unveu1966 China China
  • “Very central location, easily accessed with train or subway, close to the city center, a lot of options for food, nice and quiet.”
    Unveu1966 Unveu1966 China China
  • “Room was very spacious, clean and with a nice view. The hotel is situated close to the shopping district and train station. Breakfast come with many options.”
    Ravindra Ravindra United Arab Emirates United Arab Emirates
  • “great location, new rooms are very nice and modern”
    Lutz Lutz United States of America United States of America
  • “I didnt have much time in the hotel. I did get an early check in and an offer for a paid upgrade to Superior room, which I took and dont regret. Very very nice room and spacious and bright bathroom.”
    Cesar Cesar United Kingdom United Kingdom
  • “Fantastic hotel! The staff were all awesome, very friendly, welcoming and helpful when ever we asked for anything. Even delivering breakfast to the room 10 minutes before check out time.”
    Dave Dave Ireland Ireland
  • “Location is great. The views are amazing. Breakfast is really really good.”
    Vedanta Vedanta India India

Categories:

  • Staff9.3
  • Facilities 9.0
  • Cleanliness 9.3
  • Comfort 9.3
  • Value for money8.0
  • Location 9.6
  • Free WiFi8.7
High score for Hamburg
8.6
Excellent
1,103 reviews
Categories:
Staff
9.3
Facilities
9.0
Cleanliness
9.3
Comfort
9.3
Value for money
8.0
Location
9.6
Free WiFi
8.7
High score for Hamburg
Filters
City view
Pet friendly
Free WiFi
Bathtub
Air conditioning
24-hour front desk
Key card access
Non-smoking rooms
Safe
Baggage storage

Get the celebrity treatment with world-class service at Steigenberger Hotel Hamburg

Centrally located in Hamburg’s Fleetinsel area, this 5-star hotel is a 5-minute walk from Lake Alster.

The Steigenberger Hotel Hamburg’s air-conditioned rooms provide scenic views of the city or canal. Each includes cable TV, a work desk and a spacious bathroom with bathrobes. WiFi is available in all areas.

In the Restaurant Saal, guests can enjoy light, tempting meals and plenty of genuine Hamburg atmosphere. .

Sights near the Steigenberger Hamburg include the St. Michel Church and Hamburg Harbor, both just a 10-minute walk away.

This is our guests' favorite part of Hamburg, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Steigenberger Hotel Hamburg has been welcoming Booking.com guests since Jan 2, 2007
Hotel chain/brand:
Steigenberger Hotels & Resorts

Show me more
Most popular amenities
Parking on site
Free WiFi
Non-smoking rooms
Restaurant
Facilities for disabled guests
Room service
24-hour front desk
Elevator
Tea/Coffee Maker in All Rooms

Property Highlights

Located in the best-rated area in Hamburg, this hotel has an excellent location score of 9.6

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 10576 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 queen bed
or
2 twin beds
2 twin beds
1 queen bed
1 queen bed
or
2 twin beds
1 queen bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.3
Facilities
9.0
Cleanliness
9.3
Comfort
9.3
Value for money
8.0
Location
9.6
Free WiFi
8.7
High score for Hamburg
Select topics to read reviews:

See what guests loved the most:

  • Azza
    United Arab EmiratesUnited Arab Emirates
    “excellent location. probably one of the fanciest hotels I’ve stayed in in Europe. the renovations were great and made everything more comfortable.”
  • Serhan
    TurkeyTurkey
    “Hotel is in excellent location. Super big bathroom with comfortable beds and pillows. Very friendly and helpfull staff. They followed my online shopping packages and sent to my room. Thank you.”
  • Tiemen
    United Arab EmiratesUnited Arab Emirates
    “well located, clean and efficient hotel near Hamburg altstadt”
  • Unveu1966
    ChinaChina
    “Very central location, easily accessed with train or subway, close to the city center, a lot of options for food”
  • Unveu1966
    ChinaChina
    “Very central location, easily accessed with train or subway, close to the city center, a lot of options for food, nice and quiet.”
  • Ravindra
    United Arab EmiratesUnited Arab Emirates
    “Room was very spacious, clean and with a nice view. The hotel is situated close to the shopping district and train station. Breakfast come with many options. I stayed for 3 nights and enjoyed the breakfast everyday.”
  • Lutz
    United States of AmericaUnited States of America
    “great location, new rooms are very nice and modern”
  • Cesar
    United KingdomUnited Kingdom
    “I didnt have much time in the hotel. I did get an early check in and an offer for a paid upgrade to Superior room, which I took and dont regret. Very very nice room and spacious and bright bathroom.”
  • Dave
    IrelandIreland
    “Fantastic hotel! The staff were all awesome, very friendly, welcoming and helpful when ever we asked for anything. Even delivering breakfast to the room 10 minutes before check out time. I messaged the hotel to explain we may actually be very...”
  • Vedanta
    IndiaIndia
    “Location is great. The views are amazing. Breakfast is really really good.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • hallo, when will the renovation be completed ? thanks
    We will open our new restaurant and bar concept in spring. At the time of your arrival we will have our fleet restaurant open. In addition to breakfas..
    Answered on 17 February 2023
  • is Parking included or do you have an agreement with a parking house nearby?
    Thank you for your inquiry. Directly beneath the hotel there is a public underground garage, that costs 34,00 EUR per day. Because it is public, a par..
    Answered on 20 February 2023
  • Hello, which type of rooms that offer interconnected preference? Regards,
    Good morning, the interconnected door rooms are in the standard and in the superior category. With nice regards, Reservation Department
    Answered on 11 May 2022
  • Is your spa now open? Is the new restaurant and bar concept open already?
    At this time we have our fleet restaurant open. In addition to breakfast, this also serves as a day and evening restaurant. Of course, you can also en..
    Answered on 16 May 2023
  • Hi can you please give me more information on your spa facilities- how many saunas ? Steam rooms ? Is it a non textiles spa ?
    Until Summer 2022 we are giving our hotel a complete all-round renovation. Due to the current situation, the sauna area as well as the fitness area wi..
    Answered on 28 February 2022
  • Still looking?
Hotel area info *
Restaurants
1 Restaurant On Site
  • Saal
    • Cuisine
      Mediterranean • Local
    • Open for
      Lunch • Dinner • High tea
    • Ambience
      Modern
Amenities of Steigenberger Hotel Hamburg
Great facilities! Review score, 9
Most popular amenities
Parking on site
Free WiFi
Non-smoking rooms
Restaurant
Facilities for disabled guests
Room service
24-hour front desk
Elevator
Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linens
  • Extra long beds (> 6.5 ft)
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may apply.
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
  • Wine/Champagne
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs € 34 per day.
  • Valet parking
  • Parking garage
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Pet bowls
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Fitness
Languages Spoken
  • German
  • English

House rules

Steigenberger Hotel Hamburg takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
Free
Crib upon request
Free
4 - 6 years
Extra bed upon request
Free
7 - 16 years
Extra bed upon request
€ 45 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card JCB Diners Club American Express Cash Steigenberger Hotel Hamburg accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The breakfast and daily restaurant is located on the ”Fleetgeschoss”.

All renovation and construction works will be planned in a way that ensures minimal disturbance of the guests, although they would like to point out that minor inconveniences cannot be completely avoided. You may rest assured that they will spoil you with the usual Hanseatic hospitality during your stay.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

This property might host on-site functions, so noise may be audible in some rooms.

FAQs about Steigenberger Hotel Hamburg

  • Steigenberger Hotel Hamburg offers the following activities/services (charges may apply):

    • Fitness

  • Room options at Steigenberger Hotel Hamburg include:

    • Double
    • Suite

  • Steigenberger Hotel Hamburg has 1 restaurant:

    • Saal

  • Steigenberger Hotel Hamburg is 0.6 miles from the center of Hamburg.

  • Check-in at Steigenberger Hotel Hamburg is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Steigenberger Hotel Hamburg may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.