Hotel
Travel Sustainable property

Steigenberger Hotel Hamburg

Heiligengeistbrücke 4, Hamburg City Center (New Town), 20459 Hamburg, Germany – Excellent location – show map – Subway Access

Excellent location – rated 9.4/10! (score from 1822 reviews)

Real guests • Real stays • Real opinions

7.8
Good
1,822 reviews

The restaurant on site (temporary location during construction) was very convenient and the location of the hotel is very good for outside restaurants or walking around

Michelle United States of America

Not at full 100% during the renovation. But the base level is very high, so not a problem.

Jes Denmark

Location was excellent, was upgraded to a superior room with an excellent view.

Mahajan India

Spacious room with great bathroom! Very helpful staff - also the nightbell worked perfectly. Also loved the parking spot for car2go and lime right in front of the place :)

Vera Germany

They welcomed our dog in style and everyone was super friendly.

Geeta Luxembourg

The room was very spacious, comfortable and had a nice view. The location was also within walking distance of most places we visited.

Mbmarkie Germany

I 'd lik e the location, very much. No questions about the Hotel service and quality level. Ecellent.

Gulay Turkey

location is right in the city centre customer service is excellent

Calvin Netherlands

IN GENERAL A GOOD HOTEL WITHE EXCELLENT LOCATION AND HELPFUL STAFF

Nandia Cyprus

The hotel was in a walking distance to everything. Which made the trip even better.

Elizabeth Denmark
7.8
Good
1,822 reviews
  • What guests loved the most:
  • “The restaurant on site (temporary location during construction) was very convenient and the location of the hotel is very good for outside restaurants or walking around”
    Michelle Michelle United States of America United States of America
  • “Not at full 100% during the renovation. But the base level is very high, so not a problem.”
    Jes Jes Denmark Denmark
  • “Location was excellent, was upgraded to a superior room with an excellent view.”
    Mahajan Mahajan India India
  • “Spacious room with great bathroom! Very helpful staff - also the nightbell worked perfectly. Also loved the parking spot for car2go and lime right in front of the place :)”
    Vera Vera Germany Germany
  • “They welcomed our dog in style and everyone was super friendly.”
    Geeta Geeta Luxembourg Luxembourg
  • “The room was very spacious, comfortable and had a nice view. The location was also within walking distance of most places we visited.”
    Mbmarkie Mbmarkie Germany Germany
  • “I 'd lik e the location, very much. No questions about the Hotel service and quality level. Ecellent.”
    Gulay Gulay Turkey Turkey
  • “location is right in the city centre customer service is excellent”
    Calvin Calvin Netherlands Netherlands
  • “IN GENERAL A GOOD HOTEL WITHE EXCELLENT LOCATION AND HELPFUL STAFF”
    Nandia Nandia Cyprus Cyprus
  • “The hotel was in a walking distance to everything. Which made the trip even better.”
    Elizabeth Elizabeth Denmark Denmark

Categories:

  • Staff9.0
  • Facilities7.9
  • Cleanliness8.6
  • Comfort8.6
  • Value for money7.3
  • Location 9.4
  • Free WiFi8.2
High score for Hamburg
City view
Pet friendly
Free WiFi
Bathtub
Air conditioning
24-hour front desk
Key card access
Non-smoking rooms
Safe
Baggage storage

Get the celebrity treatment with world-class service at Steigenberger Hotel Hamburg

Centrally located in Hamburg’s Fleetinsel area, this 5-star hotel is a 5-minute walk from Lake Alster.

The Steigenberger Hotel Hamburg’s air-conditioned rooms provide scenic views of the city or canal. Each includes cable TV, a work desk and a spacious bathroom with bathrobes. WiFi is available in all areas.

In the Restaurant Saal, guests can enjoy light, tempting meals and plenty of genuine Hamburg atmosphere. .

Sights near the Steigenberger Hamburg include the St. Michel Church and Hamburg Harbor, both just a 10-minute walk away.

This is our guests' favorite part of Hamburg, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Steigenberger Hotel Hamburg has been welcoming Booking.com guests since Jan 2, 2007
 Hotel chain/brand: Steigenberger Hotels & Resorts

Show me more
Most popular amenities
Parking on site
Free WiFi
Non-smoking rooms
Restaurant
Facilities for disabled guests
Room service
24-hour front desk
Elevator
Tea/Coffee Maker in All Rooms

Property Highlights

Located in the best-rated area in Hamburg, this hotel has an excellent location score of 9.4

Breakfast Info

Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 9322 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 queen bed
or
2 twin beds
2 twin beds
1 queen bed
1 queen bed
or
2 twin beds
1 queen bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.0
Facilities
7.9
Cleanliness
8.6
Comfort
8.6
Value for money
7.3
Location
9.4
Free WiFi
8.2
High score for Hamburg
Low score for Hamburg

Select topics to read reviews:

See what guests loved the most:

  • Michelle
    United States of AmericaUnited States of America
    “The restaurant on site (temporary location during construction) was very convenient and the location of the hotel is very good for outside restaurants or walking around”
  • Jes
    DenmarkDenmark
    “Not at full 100% during the renovation. But the base level is very high, so not a problem.”
  • Mahajan
    IndiaIndia
    “Location was excellent, was upgraded to a superior room with an excellent view.”
  • Vera
    GermanyGermany
    “Spacious room with great bathroom! Very helpful staff - also the nightbell worked perfectly. Also loved the parking spot for car2go and lime right in front of the place :)”
  • Geeta
    LuxembourgLuxembourg
    “They welcomed our dog in style and everyone was super friendly.”
  • Mbmarkie
    GermanyGermany
    “The room was very spacious, comfortable and had a nice view. The location was also within walking distance of most places we visited.”
  • Gulay
    TurkeyTurkey
    “I 'd lik e the location, very much. No questions about the Hotel service and quality level. Ecellent.”
  • Calvin
    NetherlandsNetherlands
    “location is right in the city centre customer service is excellent”
  • Nandia
    CyprusCyprus
    “IN GENERAL A GOOD HOTEL WITHE EXCELLENT LOCATION AND HELPFUL STAFF”
  • Elizabeth
    DenmarkDenmark
    “The hotel was in a walking distance to everything. Which made the trip even better.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • hi do you have parking for a large van at your hotel
    Directly beneath the hotel there is a public underground garage, that costs 26,00 EUR per day. The garage is 1,90 m high.
    Answered on 8 July 2020
  • Hi, I'm planning to visit hamburg in 24th to 28th September, but I need to know in advance if the renovation activities will be finished at that time.
    Until Autumn 2022 we are giving our hotel a complete all-round renovation.
    Answered on 8 August 2022
  • Hi, when will your renovation be completed? Estimated which month?
    Good Morning, we plan to be completely done with the construction work by the end of November.
    Answered on 13 September 2022
  • When does the hotel reopen please
    Dear Guest, thanks for your message. We reopened our hotel in October. The second phase of the renovation will continue until this summer. All renova..
    Answered on 9 March 2022
  • Hallo, We would like a quote for a Suite 14-17 Dezember with two beds for guests from San Francisco. Do you have a suite with two beds? We look forwa..
    Dear Mr. Hawkins, thank you for your inquiry. Due to do renovation work being done at our property we don't have any suites at the moment. Mit freundl..
    Answered on 28 October 2021
  • Still looking?
Hotel area info *
1 Restaurant On Site

    Saal

    Food: Mediterranean, Local

    Open for: Lunch, Dinner, High tea

    Menu: À la carte

Amenities of Steigenberger Hotel Hamburg
Most popular amenities
Parking on site
Free WiFi
Non-smoking rooms
Restaurant
Facilities for disabled guests
Room service
24-hour front desk
Elevator
Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linens
  • Extra long beds (> 6.5 ft)
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may apply.
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
  • Wine/Champagne
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs € 34 per day.
  • Valet parking
  • Parking garage
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Pet bowls
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Languages Spoken
  • German
  • English

House rules

Steigenberger Hotel Hamburg takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
Free
Crib upon request
Free
4 - 6 years
Extra bed upon request
Free
7 - 16 years
Extra bed upon request
€ 45 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card JCB Diners Club American Express Steigenberger Hotel Hamburg accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Until Winter 2022/23 we are giving our hotel a complete all-round renovation.

The breakfast and daily restaurant is located on the "Fleetgeschoss".

Due to the current situation, the sauna area as well as the fitness area will remain closed until further notice.

Unfortunately, there is currently no direct access to the hotel via the underground car park.

You are welcome to stop in the hotel driveway first when you arrive, so that our reception team can assist you.

All renovation and construction works will be planned in a way that ensures minimal disturbance of our guests, although we would like to point out that minor inconveniences cannot be completely avoided.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Steigenberger Hotel Hamburg

  • The prices at Steigenberger Hotel Hamburg may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Steigenberger Hotel Hamburg has 1 restaurant:

    • Saal

  • Steigenberger Hotel Hamburg is 0.6 miles from the center of Hamburg.

  • Steigenberger Hotel Hamburg offers the following activities/services (charges may apply):

    • Guests staying at Steigenberger Hotel Hamburg can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

      Breakfast option(s) include:

      • Buffet

    • Room options at Steigenberger Hotel Hamburg include:

      • Double
      • Suite

    • Check-in at Steigenberger Hotel Hamburg is from 3:00 PM, and check-out is until 12:00 PM.