Hotel Steigenberger Hotel Hamburg

Heiligengeistbrücke 4, Hamburg City Center (New Town), 20459 Hamburg, Germany – Excellent location – show map – Subway Access

Excellent location – rated 9.5/10! (score from 2527 reviews)

Real guests • Real stays • Real opinions

8.0
Very Good
2,532 reviews

Spacious room with great bathroom! Very helpful staff - also the nightbell worked perfectly. Also loved the parking spot for car2go and lime right in front of the place :)

Vera Germany

They welcomed our dog in style and everyone was super friendly.

Geeta Luxembourg

The room was very spacious, comfortable and had a nice view. The location was also within walking distance of most places we visited.

Mbmarkie Germany

Very convenient location!we had a wonderful dinner in the restaurant and all of the hotel staff were very pleasant.

Elizabeth United States of America

Excellent location beautiful room with comfortable bed great communication with stuff ..

Hanaa Saudi Arabia

Very convenient to visit customers going different directions.

Torsten United States of America

Very good service. Only issue was the hours for the sauna were limited. It would also be nice if there was a pool but overall this is a GREAT hotel in a great location. Would come back again next time alone or with friends.

Tyler United States of America

Location is great, rooms spacious. Very good breakfast.

Michael Switzerland

Cleanliness everywhere! Excellent staff, very friendly and knowledgeable! Large, great rooms, wonderful break!

Kurt United States of America

The GM , a very decent person , who came to welcome us , the hospitality of the whole staff , the rooms , the breakfast, the location ... everything.

Ibrahim Egypt
8.0
Very Good
2,532 reviews
  • What guests loved the most:
  • “Spacious room with great bathroom! Very helpful staff - also the nightbell worked perfectly. Also loved the parking spot for car2go and lime right in front of the place :)”
    Vera Vera Germany Germany
  • “They welcomed our dog in style and everyone was super friendly.”
    Geeta Geeta Luxembourg Luxembourg
  • “The room was very spacious, comfortable and had a nice view. The location was also within walking distance of most places we visited.”
    Mbmarkie Mbmarkie Germany Germany
  • “Very convenient location!we had a wonderful dinner in the restaurant and all of the hotel staff were very pleasant.”
    Elizabeth Elizabeth United States of America United States of America
  • “Excellent location beautiful room with comfortable bed great communication with stuff ..”
    Hanaa Hanaa Saudi Arabia Saudi Arabia
  • “Very convenient to visit customers going different directions.”
    Torsten Torsten United States of America United States of America
  • “Very good service. Only issue was the hours for the sauna were limited. It would also be nice if there was a pool but overall this is a GREAT hotel in a great location.”
    Tyler Tyler United States of America United States of America
  • “Location is great, rooms spacious. Very good breakfast.”
    Michael Michael Switzerland Switzerland
  • “Cleanliness everywhere! Excellent staff, very friendly and knowledgeable! Large, great rooms, wonderful break!”
    Kurt Kurt United States of America United States of America
  • “The GM , a very decent person , who came to welcome us , the hospitality of the whole staff , the rooms , the breakfast, the location ... everything.”
    Ibrahim Ibrahim Egypt Egypt

Categories:

  • Staff8.9
  • Facilities7.5
  • Cleanliness8.4
  • Comfort8.2
  • Value for money 7.3
  • Location 9.5
  • Free WiFi 7.4
High score for Hamburg Low score for Hamburg

Get the celebrity treatment with world-class service at Steigenberger Hotel Hamburg

Centrally located in Hamburg’s Fleetinsel area, this 5-star hotel is a 5-minute walk from Lake Alster.

The Steigenberger Hotel Hamburg’s air-conditioned rooms provide scenic views of the city or canal. Each includes cable TV, a work desk and a spacious bathroom with bathrobes. WiFi is available in all areas.

In the Restaurant Saal, guests can enjoy light, tempting meals and plenty of genuine Hamburg atmosphere. .

Sights near the Steigenberger Hamburg include the St. Michel Church and Hamburg Harbor, both just a 10-minute walk away.

This is our guests' favorite part of Hamburg, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Steigenberger Hotel Hamburg has been welcoming Booking.com guests since Jan 2, 2007
 Hotel chain/brand: Steigenberger Hotels & Resorts

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Most popular amenities

Parking
Free WiFi
Pet friendly
Non-smoking rooms
Restaurant
Facilities for disabled guests
Tea/Coffee Maker in All Rooms
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Located in the best-rated area in Hamburg, this hotel has an excellent location score of 9.5

Breakfast Info

Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 6455 lists

Availability

When would you like to stay at Steigenberger Hotel Hamburg?

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Sleeps Room Type Price
Max adults: 2. Max children: 1
Standard Double Room
  • 2 twin beds
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  • 1 queen bed
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Max adults: 2
Superior Suite
  • 1 queen bed
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Max adults: 2. Max children: 1
Superior Double Room
  • 2 twin beds
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  • 1 queen bed
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Max adults: 2. Max children: 1
Junior Suite
  • 1 queen bed
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4 reasons to choose Steigenberger Hotel Hamburg

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.0
Very Good · 2,532 reviews
Read all reviews
Categories:
  • Staff8.9
  • Facilities7.5
  • Cleanliness8.4
  • Comfort8.2
  • Value for money 7.3
  • Location 9.5
  • Free WiFi 7.4
High score for Hamburg Low score for Hamburg

Select topics to read reviews:

See what guests loved the most:

  • Vera Germany

    “Spacious room with great bathroom! Very helpful staff - also the nightbell worked perfectly. Also loved the parking spot for car2go and lime right in front of the place :)”

  • Geeta Luxembourg

    “They welcomed our dog in style and everyone was super friendly.”

  • Mbmarkie Germany

    “The room was very spacious, comfortable and had a nice view. The location was also within walking distance of most places we visited.”

  • Elizabeth United States of America

    “Very convenient location!we had a wonderful dinner in the restaurant and all of the hotel staff were very pleasant.”

  • Hanaa Saudi Arabia

    “Excellent location beautiful room with comfortable bed great communication with stuff ..”

  • Torsten United States of America

    “Very convenient to visit customers going different directions.”

  • Tyler United States of America

    “Very good service. Only issue was the hours for the sauna were limited. It would also be nice if there was a pool but overall this is a GREAT hotel in a great location. Would come back again next time alone or with friends.”

  • Michael Switzerland

    “Location is great, rooms spacious. Very good breakfast.”

  • Kurt United States of America

    “Cleanliness everywhere! Excellent staff, very friendly and knowledgeable! Large, great rooms, wonderful break!”

  • Ibrahim Egypt

    “The GM , a very decent person , who came to welcome us , the hospitality of the whole staff , the rooms , the breakfast, the location ... everything.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Steigenberger Hotel Hamburg

Welcoming Booking.com guests since Jan 2, 2007

The property usually replies within a few hours

Thanks! You'll receive an email as soon as the property answers your question.

  • hi do you have parking for a large van at your hotel

    Directly beneath the hotel there is a public underground garage, that costs 26,00 EUR per day. The garage is 1,90 m high.

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    Answered on July 8, 2020
  • Hallo, We would like a quote for a Suite 14-17 Dezember with two beds for guests from San Francisco. Do you have a suite with two beds? We look forward to hearing from you. Adrian Hawkins Heraldic Tours

    Dear Mr. Hawkins, thank you for your inquiry. Due to do renovation work being done at our property we don't have any suites at the moment. Mit freundliche Grüße, Voica-Ioana Mocanu-Schüler Rersrvierung

    You found this answer helpful

    You found this answer unhelpful

    Answered on October 28, 2021
  • Will I get a refurbished room or an older room when I book now?

    At this moment the hotel is complete closed. At the moment on re-opening we only have refurbished rooms.

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    Answered on September 14, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Alsterfleet
    0 miles
  • Bleichenhof-Passage
    0.2 miles
  • Kaufmannshaus
    0.2 miles
  • St. Nikolai Church
    0.2 miles
  • Hanseviertel
    0.2 miles
  • Bucerius Kunst Forum
    0.2 miles
  • Krameramtsstuben
    0.3 miles
  • Hamburg City Hall
    0.3 miles
  • Galleria Hamburg
    0.3 miles
  • Alsterarkaden
    0.3 miles
Restaurants & cafes
  • Restaurant Trattoria Da Enzo
    0.3 miles
Top attractions
  • Jungfernstieg
    0.4 miles
  • Inner Alster Lake
    0.6 miles
  • Mönckebergstraße
    0.6 miles
  • Dialog im Dunkeln
    0.7 miles
  • St. Pauli Piers
    0.8 miles
  • Hamburg Dammtor Station
    0.8 miles
  • Port of Hamburg
    0.8 miles
  • Hamburg Central Station
    0.9 miles
  • Old Elbe Tunnel
    0.9 miles
  • Hamburg Fish Market
    1.9 miles
Closest Airports
  • Hamburg Airport
    5.9 miles
  • Lübeck Airport
    34.3 miles
  • Bremen Airport
    60 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
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1 Restaurant On Site

    Saal

    Food: Mediterranean, Local

    Open for: Lunch, Dinner, High tea

    Menu: À la carte

Amenities of Steigenberger Hotel Hamburg

Most popular amenities

Parking
Free WiFi
Pet friendly
Non-smoking rooms
Restaurant
Facilities for disabled guests
Tea/Coffee Maker in All Rooms
Bar
Pets
Pets are allowed on request. Charges may apply.
Food & Drink
  • Chocolate/Cookies
  • Fruit
  • Bottle of water
  • Wine/Champagne
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs EUR 26 per day.
  • Parking garage
Transportation
  • Public transit tickets Additional charge
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe
General
  • Pet bowls
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Languages Spoken
  • German
  • English
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House rules
Steigenberger Hotel Hamburg takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
Extra bed by request
Free
4 - 6 years
Extra bed by request
Free
7 - 16 years
Extra bed by request
€ 45 per child, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card JCB Diners Club American Express Steigenberger Hotel Hamburg accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Until Summer 2022 we are giving our hotel a complete all-round renovation. With the completion of the first construction phase, our rooms in the west wing of the hotel are available again since October.

The temporary reception is located on the opposite side of the building to the main entrance. The restaurant is located on the 8th floor. Due to the current situation, the sauna area as well as the fitness area will remain closed until further notice.

All renovation and construction works will be planned in a way that ensures minimal disturbance of our guests, although we would like to point out that minor inconveniences cannot be completely avoided. You may rest assured that we will spoil you with our usual Hanseatic hospitality during your stay.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Steigenberger Hotel Hamburg

  • Room options at Steigenberger Hotel Hamburg include:

    • Double
    • Suite

  • The prices at Steigenberger Hotel Hamburg may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Steigenberger Hotel Hamburg can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Buffet

  • Steigenberger Hotel Hamburg has 1 restaurant:

    • Saal

  • The following parking options are available to guests staying at Steigenberger Hotel Hamburg (subject to availability):

    • Parking on site
    • Parking
    • Parking garage

  • Check-in at Steigenberger Hotel Hamburg is from 3:00 PM, and check-out is until 12:00 PM.

  • Steigenberger Hotel Hamburg is 0.6 miles from the center of Hamburg.

  • Steigenberger Hotel Hamburg offers the following activities/services (charges may apply):