Get the celebrity treatment with world-class service at The Fontenay

The Fontenay is a 5-star hotel located on the shore of the Alster Lake in Hamburg, within walking distance of the famous shopping area at Jungfernstieg. The city resort offers a 3.3 ft² rooftop spa with an indoor/outdoor pool.

Guests can enjoy meals at the Lakeside gourmet restaurant with views over the Alster Lake as well as at the Parkview all-day-dining restaurant. The innovative Fontenay Bar offers a 320° panoramic view. In-room-dining is available 24 hours a day.

Every room at this hotel is air-conditioned and features free WiFi as well as floor-to-ceiling windows with beautiful views of the surroundings. Some rooms feature stunning lake views. Some rooms and suites offer a private furnished balcony, a walk-in wardrobe and a seating area.

The Elbphilharmonie concert hall is 2.2 mi from the property. Hamburg Airport is 5 mi away.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

The Fontenay has been welcoming Booking.com guests since Feb 5, 2018

Property Highlights

Top Location: Highly rated by recent guests (9.7)

Breakfast Info

Vegetarian, Vegan, Gluten-free, American, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
1 queen bed
1 king bed
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Can the concierge arrange luxury car transportation from Vienna Innere Stadt to your hotel and vice versa and at what cost?
    We are able to arange a luxury car transportation in a Mercedes S-Class from Vienna to Hamburg for approximately € 3.500,00 one way.
    Answered on January 28, 2020
  • what's the price for the breakfast?
    Our Fontenay Deluxe Breakfast costs € 35,00 per Person/Day.
    Answered on October 21, 2019
  • For honeymoon at The Fontenay: How much your indoor parking costs per day and your indoor swimming pool is heated at what temperature for the winter?
    Our indoor car park costs € 28,00 per day and the temperature in our pool is about 25°C.
    Answered on December 31, 2019
  • Possible to put extran bed on double room
    Dear Sir or Madam, yes we can put an extra bed in th Deluxe double room categry. Kindest regards
    Answered on October 7, 2022
  • we are a family with 3 childrens is it possible to reserve a deluxe suite with a deluxe room connecting to each other?
    Yes, it is possible to connect one of our Premier Suites with a Fontenay Deluxe room
    Answered on September 28, 2022
  • Still looking?
Hotel area info *
3 Restaurants On Site

    Parkview

    Food: International

    Open for: Breakfast, Lunch, Dinner

    Lakeside

    Food: International

    Atrium Lounge

Amenities of The Fontenay
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Live music/Performance
  • Water sports facilities on site Additional charge
  • Cycling Off-site
  • Canoeing Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs EUR 28.0 per day.
  • Secure parking
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Books, DVDs or music for children
  • Board games/puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service Additional charge
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Airport pickup Additional charge
  • Airport drop-off Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
2 swimming pools
    Pool 1 – indoor
  • Seasonal (temporarily closed)
  • Pool 2 – outdoor
  • Seasonal (temporarily closed)
  • Opening times
  • All ages welcome
  • Heated pool
  • Infinity pool
  • Pool with view
  • Pool is on rooftop
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Personal trainer
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Makeup services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

The Fontenay takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Maestro Mastercard Visa EC-Card Discover JCB American Express Debit card The Fontenay accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform The Fontenay of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Swimming pool #1: Closed from Mon, Oct 25, 2021 until Mon, Nov 01, 2021

Swimming pool #2: Closed from Mon, Oct 25, 2021 until Mon, Nov 01, 2021

FAQs about The Fontenay

  • The Fontenay offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Canoeing
    • Personal trainer
    • Live music/Performance
    • Beauty services
    • Locker rooms
    • Swimming pool
    • Water sports facilities on site
    • Facial treatments
    • Makeup services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Massage chair
    • Fitness

  • The prices at The Fontenay may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, The Fontenay is popular with guests booking family stays.

  • The Fontenay is 1.1 miles from the center of Hamburg.

  • Guests staying at The Fontenay can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet
    • À la carte

  • Room options at The Fontenay include:

    • Double
    • Suite
    • Single

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at The Fontenay is from 3:00 PM, and check-out is until 12:00 PM.

  • From the nearest airport, you can get to The Fontenay by:

    • Taxi 25min

  • The Fontenay has 3 restaurants:

    • Atrium Lounge
    • Parkview
    • Lakeside