The Fontenay Hamburg is a 5-star hotel located on the shore of the Alster Lake in Hamburg, within walking distance of the famous shopping area at Jungfernstieg. The city resort offers a 3.3 ft² rooftop spa with an indoor/outdoor pool. Guests can enjoy meals at the Lakeside gourmet restaurant with views over the Alster Lake as well as at the Parkview all-day-dining restaurant. The innovative Fontenay Bar offers a 320° panoramic view. In-room-dining is available 24 hours a day. Every room at this hotel is air-conditioned and features free WiFi as well as floor-to-ceiling windows with beautiful views of the surroundings. Some rooms feature stunning lake views. Some rooms and suites offer a private furnished balcony, a walk-in wardrobe and a seating area. The Elbphilharmonie concert hall is 2.2 mi from the property. Hamburg Airport is 5 mi away.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.7)

Breakfast Info

Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 queen bed
1 king bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.4
Facilities
9.7
Cleanliness
9.8
Comfort
9.7
Value for money
8.3
Location
9.7
Free WiFi
9.1
High score for Hamburg
Select topics to read reviews:

See what guests loved the most:

  • Karina
    Australia Australia
    The spa and sauna and rooftop pool were amazing. The hotel was super clean and really nicely designed. The beds were extremely comfortable.
  • Ada
    United States of America United States of America
    Modern and comfortable. Room is spacious and the shower is the best. Roof top bar is a must go.
  • Fadi
    United Arab Emirates United Arab Emirates
    Room and bathroom size were great. Well appointed and nicely designed. Restaurant was great.

Hotel area info

Restaurants
3 Restaurants On Site

  • Parkview
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Lakeside
    • Cuisine
      International
    • Ambience
      Modern
    • Dietary options
      Vegetarian
  • Atrium Lounge
    • Ambience
      Modern • Romantic

Amenities of The Fontenay Hamburg
Great facilities! Review score, 9.7

Most popular amenities
  • 2 swimming pools
  • Private Parking
  • Free WiFi
  • Spa
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Live music/Performance
  • Water sports facilities on site
    Additional charge
  • Cycling
    Off-site
  • Canoeing
    Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs € 35 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Books, DVDs or music for children
  • Board games/puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – indoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/Beach towels
Pool 2 – outdoor
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Personal trainer
  • Fitness
  • Massage chair
  • Full-body massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Makeup services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

The Fontenay Hamburg takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa EC-Card Discover JCB American Express Cash Debit card The Fontenay Hamburg accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Fontenay Hamburg of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about The Fontenay Hamburg

  • Check-in at The Fontenay Hamburg is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at The Fontenay Hamburg may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Fontenay Hamburg offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Canoeing
    • Personal trainer
    • Live music/Performance
    • Beauty services
    • Locker rooms
    • Bicycle rental
    • Swimming pool
    • Facial treatments
    • Water sports facilities on site
    • Makeup services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Full-body massage
    • Massage chair
    • Fitness

  • Room options at The Fontenay Hamburg include:

    • Double
    • Suite
    • Single

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The Fontenay Hamburg has 3 restaurants:

    • Parkview
    • Atrium Lounge
    • Lakeside

  • Yes, The Fontenay Hamburg is popular with guests booking family stays.

  • The Fontenay Hamburg is 1.1 miles from the center of Hamburg. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at The Fontenay Hamburg can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Buffet