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  6. The Mandala Hotel (Hotel), Berlin (Germany) Deals

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  • Guest reviews (2,030)

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Hotel The Mandala Hotel

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The Mandala Hotel

This neighborhood is a great choice for travelers interested in museums, history and monuments – Check location Potsdamer Str. 3, Mitte, 10785 Berlin, Germany – This neighborhood is a great choice for travelers interested in museums, history and monuments – Check location Excellent location – show map

Excellent location – rated 9.5/10! (score from 2030 reviews)

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The Mandala Hotel

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A seating area at The Mandala Hotel
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A seating area at The Mandala Hotel
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A bed or beds in a room at The Mandala Hotel
A bed or beds in a room at The Mandala Hotel
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A bathroom at The Mandala Hotel
A bed or beds in a room at The Mandala Hotel
A bathroom at The Mandala Hotel
A bed or beds in a room at The Mandala Hotel
The lobby or reception area at The Mandala Hotel
A bed or beds in a room at The Mandala Hotel
A seating area at The Mandala Hotel
A seating area at The Mandala Hotel
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*8.4* Potsdamer Platz: only 3 minutes away! (650 feet by foot)

*8.4* Sony Center: only 2 minutes away! (300 feet by foot)

*8.3* Potsdamer Platz Arkaden: only 3 minutes away! (750 feet by foot)

*8.1* Bluemax Theater: only 3 minutes away! (750 feet by foot)

Berlin State Library: only 4 minutes away! (1,000 feet by foot)

*8.5* Theater am Potsdamer Platz: only 4 minutes away! (900 feet by foot)

*7.8* Legoland Discovery Center Berlin: only 2 minutes away! (400 feet by foot)

*8.9* Berlin Philharmonic Orchestra: only 4 minutes away! (950 feet by foot)

Potsdamer Platz Metro Station: only 3 minutes away! (700 feet by foot)

Lock in a great price for The Mandala Hotel – rated 9.1 by recent guests!

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9.1
Awesome
2,030 reviews
  • Facilities

    9.0

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Value for money

    8.4

  • Location

    9.5

  • Total

    9.1

  • Free WiFi

    8.9

The all experience. From check in till check out.

Liav Israel

Very spacious room, good location and beautifully designed.

Arnel Philippines

Reception super helpful with smiles. Thank you Michael for helping with my luggage. Umberto, Anna, and Patrick at the QIU bar were very friendly with quick service. Loved my room and the bathroom was very clean and stylish.

Colleen United States of America

The bed was really comfortable and the rooms are soundproof. The location is excellent. The staff is generally informative. One staff member let me know how to validate subway tickets. If he hadn't told me, I would have received a 60euros fine on the subway. It happened to someone sitting across from me. Signs are not obvious about validating subway tickets. Breakfast was incredible. Order anything you want. I ordered Eggs Benedict one morning, Waffles the next. You name it, they will make it.

Robyn United Arab Emirates

I liked almost everything about them. Specially the staff were very friendly and willing to help with a smile. I loved that they furnished the floor of the studio and I loved the balcony. I really appreciate that they have well known technician who knows how to connect apple tv to the wifi which is rarely to find in many hotels

Hadi United Arab Emirates

Perfect location, just a couple of minutes walk from Potsdamaerplats. Very conveniently positiioned for Underground and buses. Many and varied restaurants close by. Enjoyed the German Spy Museum which is just a few hundred yards away.

Gerard United Kingdom

the location, I think the room was big and the accommodation too

María Chile

The hotel is beautiful, a serene zen oasis in the busy Potsdamer Platz area. The staff is excellent, always helpful and kind. Comfy beds, lovely linens, great lighting. The breakfast buffet is superb, served in the hotel’s 2michelin star restaurant, Facil.

Karen United States of America

Everything! Our room was spacious, beautiful and well appointed. Staff were professional, knowledgeable, and friendly. Great location. Modern Zen-like decor coupled with superb German efficiency

Jill United States of America

The location is great, 7-8 min walking to Berlin mall. Near to metro station. Room was clean and clam with a fantastic view.

Amir Iran

Excellent location!

9.5
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The Mandala Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9.1
Awesome
2,030 reviews
  • 9.5

    Excellent location!

  • Highly rated for:
    Room sizes
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
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    Room sizes
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
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    Very clean bathrooms
  • Highly rated for:
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  • Highly rated for:
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    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Room sizes
  • Highly rated for:
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  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • What guests loved the most:
  • “The all experience. From check in till check out.”
    Liav Liav Israel Israel
  • “Very spacious room, good location and beautifully designed.”
    Arnel Arnel Philippines Philippines
  • “Reception super helpful with smiles. Thank you Michael for helping with my luggage. Umberto, Anna, and Patrick at the QIU bar were very friendly with quick service.”
    Colleen Colleen United States of America United States of America
  • “The bed was really comfortable and the rooms are soundproof. The location is excellent. The staff is generally informative. One staff member let me know how to validate subway tickets.”
    Robyn Robyn United Arab Emirates United Arab Emirates
  • “I liked almost everything about them. Specially the staff were very friendly and willing to help with a smile. I loved that they furnished the floor of the studio and I loved the balcony.”
    Hadi Hadi United Arab Emirates United Arab Emirates
  • “Perfect location, just a couple of minutes walk from Potsdamaerplats. Very conveniently positiioned for Underground and buses. Many and varied restaurants close by.”
    Gerard Gerard United Kingdom United Kingdom
  • “the location, I think the room was big and the accommodation too”
    María María Chile Chile
  • “The hotel is beautiful, a serene zen oasis in the busy Potsdamer Platz area. The staff is excellent, always helpful and kind. Comfy beds, lovely linens, great lighting.”
    Karen Karen United States of America United States of America
  • “Everything! Our room was spacious, beautiful and well appointed. Staff were professional, knowledgeable, and friendly. Great location. Modern Zen-like decor coupled with superb German efficiency”
    Jill Jill United States of America United States of America
  • “The location is great, 7-8 min walking to Berlin mall. Near to metro station. Room was clean and clam with a fantastic view.”
    Amir Amir Iran Iran

Stay in the Heart of Berlin – This neighborhood is a great choice for travelers interested in museums, history and monuments – Check location Excellent location – show map

One of our best sellers in Berlin! This 5-star design hotel in central Berlin offers stylish studios and suites with kitchen facilities. It is located opposite the Sony Center in Potsdamer Platz and features an elegant spa, free WiFi and a double Michelin-star restaurant.

Mandala Hotel’s nonsmoking rooms and suites offer views of the courtyard or the modern buildings at Potsdamer Platz. They are all located on the quiet upper floors of the building and feature a flat-screen TV, air conditioning and luxury linen and bedding.

The modern ONO wellness area includes a fitness lounge. Massages and beauty treatments are also available.

The FACIL restaurant is listed in Gault Millau, and has now also just been awarded 2 Michelin stars for 2016. It offers a daily breakfast and a range of gourmet evening meals. Drinks and snacks can be enjoyed in the QIU Restaurant & Bar, or outside on the summer terrace.

Brandenburg Gate is a 10-minute walk from the hotel, and Potsdamer Platz Station is just 350 feet away.

Mitte is a great choice for travelers interested in museums, history and monuments.

This is our guests' favorite part of Berlin, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

We speak your language!

The Mandala Hotel has been welcoming Booking.com guests since Mar 26, 2006

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Brilliant!

Most popular facilities

Parking
Free WiFi
Spa
Family rooms
Non-smoking rooms
good Fitness Center
Bar

Good for couples – they rated the facilities 9.0 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Bookers love...

녡 “large room”
77 related reviews

녡 “helpful staff”
59 related reviews

녡 “excellent location”
38 related reviews

녡 “boutique style”

뀐 Located in the heart of Berlin, this hotel has an excellent location score of 9.5

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental

Very Good Coffee!

뀄 Free WiFi
Guests consistently rate the WiFi as excellent

끸 Parking available at the hotel

넮 Great area for shopping!

Loyal Customers

끖 There are more repeat guests here than most other properties.

Saved to 7425 lists

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Get instant confirmation with FREE cancellation on most rooms!

Availability

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Sleeps Room Type
Max adults: 2
Management Suite with Balcony
  • 1 queen bed
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Max adults: 2
Studio
  • 1 queen bed
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Max adults: 3
Executive Suite
  • 1 queen bed
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Max adults: 4
Grand Suite
  • 1 queen bed
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Max adults: 2
Mandala Suite
  • 1 queen bed
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Max adults: 2
Mandala Superior Suite
High floor
  • 1 king bed
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Garden Studio with Balcony
  • 1 full bed
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Just booked in Berlin 5 properties like The Mandala Hotel were just booked in the last 15 minutes on our site
An Inside Look at The Mandala Hotel

A Mandala always revolves around a central point; at THE MANDALA HOTEL everything revolves around the guest. Harmonic experiences for all the senses lie at the heart of THE MANDALA experience. Harmony brings relaxation: Light, fragrance and sound concepts are just as much a speciality of this hotel as the dedicated focus on first-class well-being and small sensations for your taste buds. Try the spaciously designed rooms and the elegant spa on the 11th floor with a unique view over Berlin, the famous Two-Michelin-Star restaurant FACIL or enjoy casual dining at the hotel’s bespoke bar. The electro-smog free rooms and suites of THE MANDALA HOTEL feature walk-in closets, a kitchenette and adjustable climate controls; WiFi is complimentary for all guests. Handmade duvet blankets and pillows, as well as high quality mattresses will provide you with a restful and comfortable sleep. A pillow menu is available for special needs and preferences.

Hotel surroundings

– This neighborhood is a great choice for travelers interested in museums, history and monuments – Check location Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks *

  • Sony Center
    0.1 miles
  • Legoland Discovery Center Berlin
    0.1 miles
  • Potsdamer Platz
    0.1 miles
  • Potsdamer Platz Metro Station
    0.1 miles
  • Potsdamer Platz Arkaden
    0.1 miles
  • Bluemax Theater
    0.1 miles
  • Theater am Potsdamer Platz
    0.2 miles
  • Berlin Philharmonic Orchestra
    0.2 miles
  • Berlin State Library
    0.2 miles
  • Kulturforum
    0.3 miles

Restaurants & Markets *

  • Winterfeld Food Market Market
    1.2 miles
  • Starbucks Coffee Store Cafe/Bar
    0.1 miles
  • Rewe Supermarket Supermarket
    0.2 miles

Closest Airports *

  • Tegel Airport
    4.6 miles
  • Schonefeld Airport
    10.4 miles

Shopping Nearby – All Within 500 Yards! *

  • Potsdamer Platz/Leipziger Platz Mall Department Store Local & Authentic
    Popular brands like: H&M, Zara, Nike

Most Popular Landmarks *

  • Holocaust Memorial
    0.4 miles
  • The Brandenburg Gate
    0.5 miles
  • The Reichstag
    0.7 miles
  • Checkpoint Charlie
    0.7 miles
  • Berlin Central Station
    1.1 miles
  • Natural History Museum, Berlin
    1.5 miles
  • Berlin TV Tower
    1.7 miles
  • Alexanderplatz
    1.9 miles
  • Kurfürstendamm
    2.2 miles
  • East Side Gallery
    2.9 miles
*
All distances are measured in straight lines. Actual travel distances may vary.

What Travelers Love About This Location

“Location was perfect as the hotspots within the city we're in walking distance and we were close to public transport. The hotel has "bike hirer" w...”

Wayne Australia
10

“Fabulous location, really clean lovely rooms and amazing customer service ”

Rhiannon United Kingdom
10

“Location was fantastic. Public transport in immediate vicinity. The area around Potsdam Place is modern and we felt very safe wandering the streets at night. ...”

Fran Australia
10

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Brilliant!
2 Restaurants On Site
  • Facil

    Menu: À la carte

  • QIU

    Food: Mediterranean, German

    Menu: À la carte

4 reasons to choose The Mandala Hotel

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

Facilities of The Mandala Hotel Great facilities! Review score, 9.0

Most popular facilities

Parking
Free WiFi
Spa
Family rooms
Non-smoking rooms
good Fitness Center
Bar
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Services & Extras
  • Tickets to shows/attractions Additional charge
Pets
  • Pets are not allowed.

Activities
  • Live sports events (broadcast)
  • Cooking class Additional charge
  • Tour or class about local culture Additional charge
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Stand-up comedy Off-site Additional charge
  • Temporary art galleries Off-site Additional charge
  • Cycling
  • Bicycle rental (additional charge)
Food & Drink
  • On-site coffee shop
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Very Good Coffee!
Internet
  • Free! WiFi is available in all areas and is free of charge.

Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Parking
  • Public parking is available on site (reservation is not needed) and costs EUR 20 per day.

  • Accessible parking
  • Parking garage
  • Street parking
Transportation
  • Public transit tickets Additional charge
Health & Wellness Facilities
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Ticket service
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Strollers
  • Kids' TV channels
  • Books, DVDs & music for kids
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Shoeshine
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
General
  • Shuttle service
  • Grocery deliveries Additional charge
  • Convenience store (on site)
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Shops (on site)
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Safe
  • Elevator
  • Honeymoon suite
  • VIP room facilities
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers
  • Room service
Languages Spoken
  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Korean
  • Dutch
  • Portuguese
  • Russian
  • Thai
  • Vietnamese

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Awesome!

House rules The Mandala Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

0 - 2 years
Can use a crib when requested
FREE
3 years old
Can use a crib or extra bed when requested
FREE
4 - 5 years
Can use an extra bed when requested
FREE
6+ years
Can use an extra bed when requested
€ 150 per person, per night

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

American Express Visa Mastercard Diners Club Maestro EC-Card UnionPay credit card The Mandala Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Mandala Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the hotel reserves the right to charge a EUR 100 fine to guests who smoke in the hotel rooms.

Please also note that an extra bed/baby cot can only be accommodated in the Grand Suite.

Please be informed that the ONO Spa is available for 10 Euros per person, per day.

FAQs about The Mandala Hotel

  • The Mandala Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Cycling
    • Bicycle rental (additional charge)
    • Fitness
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Temporary art galleries
    • Stand-up comedy
    • Walking tours
    • Bike tours
    • Tour or class about local culture
    • Cooking class
    • Live sports events (broadcast)
    • Waxing services
    • Beauty services
    • Facial treatments
    • Makeup services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub

  • Room options at The Mandala Hotel include:

    • Suite
    • Studio

  • Guests staying at The Mandala Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental

  • Check-in at The Mandala Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • In total, there are 153 rooms at The Mandala Hotel.

    Learn more about rooms and availability by entering your dates.

  • The Mandala Hotel has 2 restaurants:

    • QIU
    • Facil

  • The prices at The Mandala Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to The Mandala Hotel by:

    • Taxi 20 minutes
    • Bus 30 minutes

  • The following parking options are available to guests staying at The Mandala Hotel (subject to availability):

    • Parking
    • On-site parking
    • Street parking
    • Parking garage
    • Accessible parking

Verified guest reviews from real Bookers · Real Bookers. Real stays. Real opinions.

9.1 Awesome 2,030 reviews
  • Awesome: 9+

    1450

  • Good: 7 – 9

    476

  • Okay: 5 – 7

    83

  • Poor: 3 – 5

    16

  • Very Poor: 1 – 3

    5

  • Staff9.2
  • Facilities9.0
  • Cleanliness9.4
  • Comfort 9.3
  • Value for money8.4
  • Location 9.5
  • Free WiFi8.9
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    Questions you may have

    Find quick answers or ask questions to the property

    • Are there any rooms with twin beds rather than one double?

      The rooms always have either a Queen- or Kingsize bed. Unfortunately, we cannot offer a twin bed option in our City Studios as we follow a Feng Shui concept. For double use, we can offer you an extra bed free of charge in our City Studio room category. Than there would be a double bed and a single bed in the room. Providing the extra bed would be upon availability and request.

      Asked about: Studio

    • Hi there, my friend will be booking the hotel so I will not have the card used to book with me when I check in, is this an issue?

      When your friend books the room for you with his credit card, you do not need to have the credit card with you when you are checking-in with us. In case it is a non-refundable rate, we will charge the credit card in advance. Otherwise we will only use the credit card for guarantee and you can still pay directly at the property. If you want to use your friends credit card for any incidentals at the hotel, we would need a credit card authorisation form filled by your friend.

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    9.1
    Awesome
    2,030 reviews

    What guests loved the most:

    “ The all experience. From check in till check out. ”

    Liav Israel

    “Very spacious room, good location and beautifully designed. ”

    Arnel Philippines

    “Reception super helpful with smiles. Thank you Michael for helping with my luggage. Umberto, Anna, and Patrick at the QIU bar were very friendly with quick service. Loved my room and the bathroom was very clean and stylish.”

    Colleen United States of America

    “The bed was really comfortable and the rooms are soundproof. The location is excellent. The staff is generally informative. One staff member let me know how to validate subway tickets. If he hadn't told me, I would have received a 60euros fine on the subway. It happened to someone sitting across from me. Signs are not obvious about validating subway tickets. Breakfast was incredible. Order anything you want. I ordered Eggs Benedict one morning, Waffles the next. You name it, they will make it.”

    Robyn United Arab Emirates

    “I liked almost everything about them. Specially the staff were very friendly and willing to help with a smile. I loved that they furnished the floor of the studio and I loved the balcony. I really appreciate that they have well known technician who knows how to connect apple tv to the wifi which is rarely to find in many hotels ”

    Hadi United Arab Emirates

    “Perfect location, just a couple of minutes walk from Potsdamaerplats. Very conveniently positiioned for Underground and buses. Many and varied restaurants close by. Enjoyed the German Spy Museum which is just a few hundred yards away.”

    Gerard United Kingdom

    “the location, I think the room was big and the accommodation too”

    María Chile

    “The hotel is beautiful, a serene zen oasis in the busy Potsdamer Platz area. The staff is excellent, always helpful and kind. Comfy beds, lovely linens, great lighting. The breakfast buffet is superb, served in the hotel’s 2michelin star restaurant, Facil.”

    Karen United States of America

    “Everything! Our room was spacious, beautiful and well appointed. Staff were professional, knowledgeable, and friendly. Great location. Modern Zen-like decor coupled with superb German efficiency”

    Jill United States of America

    “The location is great, 7-8 min walking to Berlin mall. Near to metro station. Room was clean and clam with a fantastic view.”

    Amir Iran
    1 2

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    See all guest reviews for The Mandala Hotel

    Newest Reviews for The Mandala Hotel

    • Reviewed: December 11, 2019

      Sophie

      United Kingdom
      1.0
      “Traumatising”
      • • Business trip
      • • Solo traveler
      • • Stayed 3 nights

      Due to a staff error, the Mandala Hotel checked me out a day early whilst i was at work, disposed of my belongings, then once i was allowed back in my room, a staff member walked in on me whilst i was in the bath, having not knocked/rang the bell. Left me devestated. Felt unsafe and violated. Will not stay again. Will not recommend. Would not let me speak to a Manager

      Stayed in December 2019

    • Reviewed: December 10, 2019

      Elaine

      United Kingdom
      10
      “Wonderful hotel in great location”
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Great breakfast and Facil Restaurant is superb

      Stayed in December 2019

    • Reviewed: December 9, 2019

      Semjons

      Switzerland
      14 helpful votes
      6.7
      Pleasant
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Room service is working till 23:00. So you can’t even ask for a water or tea if you came to your room after 23:00. Reception will ask you to search for a delivery in internet.

      Location is top! Rooms are giant and modern, with big terraces.

      Stayed in December 2019

    • Reviewed: December 4, 2019

      Anonymous

      United Kingdom
      9.0
      “wonderful place”
      • • Business trip
      • • Solo traveler
      • • Stayed 3 nights
      • • Submitted from a mobile device

      NA

      Lovely, comfy, clean room. The bed was very comfortable

      Stayed in November 2019

    • Reviewed: December 3, 2019

      Martin

      United Kingdom
      9.0
      Awesome
      • • Business trip
      • • Solo traveler
      • • Stayed 1 night

      Excellent room comfort and quality, staff were friendly and helpful, late meal in the bar was good but, as with breakfast, probably a bit overpriced

      Stayed in December 2019

    • Reviewed: December 3, 2019

      Liav

      Israel
      9.6
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 4 nights
      • • Submitted from a mobile device

      The all experience. From check in till check out.

      Stayed in December 2019

    • Reviewed: December 2, 2019

      Tom

      Netherlands
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Alles is perfect geregeld

      Stayed in November 2019

    • Reviewed: November 29, 2019

      Mary

      United States of America
      5.8
      Okay
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Staff not great with communication overall which is a killer for hotels trying to gain market share; for example- they were not able to make recommendations about places to eat and drink around the hotel. Additionally- we were not served at the bar by the waitress. She completely ignored us for 10 minutes and we were sitting at the bar. She asked three times what we wanted and then proceeded to serve other people or fill other drink orders. No water, no smile, no service. The manager did bring us a complimentary glass of champagne on our last night at the hotel which was very nice. Overall - service staff seem trained to only suggest that guests dine and drink at their property. Really nice hotels are better equipped to inform guests about the surrounding area and are able to offer suggestions. We also ate lunch (91 euro) at the hotel on our first day- the staff member who waited on us was completely unaware of the menu offerings and simply stated that she did not eat meat so was not able to talk about the food at all. That is fine that she does not eat meat, however she ought to be able to describe, in great detail what the restaurant offers on the menu. Staff overall seem very inexperienced and not well trained!

      Nice spacious, clean rooms. The breakfast is nice. Lots of bread though. They will prepare hot eggs. Staff not able to communicate well about what is available aside from the buffet items.

      Stayed in November 2019

    • Reviewed: November 24, 2019

      Arnel

      Philippines
      1 helpful vote
      9.6
      Exceptional
      • • Leisure trip
      • • Solo traveler
      • • Stayed 6 nights
      • • Submitted from a mobile device

      Had to wait for an hour for one person to finish before i can use the gym

      Very spacious room, good location and beautifully designed.

      Stayed in November 2019

    • Reviewed: November 24, 2019

      Xtan7749

      Hong Kong
      7 helpful votes
      4.0
      “3-star hotel in a corporate setting”
      • • Business trip
      • • Solo traveler
      • • Stayed 2 nights

      as a "5-star" hotel, guest are charged an "entrance fee" of 10 Euros to use the spa and gym facilities. rooms are dated and very bright lights in corridors. no essential amenities in the room, for example tooth brush.

      the room are spacious, but feels more like 3-star hotel.

      Stayed in November 2019

    • Reviewed: November 21, 2019

      Anonymous

      Bahrain
      1 helpful vote
      8.8
      Excellent
      • • Business trip
      • • Couple
      • • Stayed 4 nights
      • • Submitted from a mobile device

      Limitation on wifi (to max of 3 devices). This needs to be sorted out as it is impractical & had caused slowness in connectivity - although the staff did their utmost efforts to assist into this matter.

      Location & staff were excellent. The interior design of the hotel & rooms was v nice.

      Stayed in November 2019

    • Reviewed: November 16, 2019

      Pewee

      Germany
      5.0
      “Very regreted to choose this one, should look more of other hotels.”
      • • Business trip
      • • Group
      • • Stayed 1 night

      not 5 star at all, very disppointed, will not come back.

      Location and very quite.

      Stayed in November 2019

    • Reviewed: November 14, 2019

      Drjasem

      Kuwait
      10
      “Jurney to Berlin”
      • • Leisure trip
      • • Couple
      • • Stayed 6 nights
      • • Submitted from a mobile device

      Nothing

      Every thing is well organised and presented

      Stayed in November 2019

    • Reviewed: November 14, 2019

      Mike

      United States of America
      10
      “Wonderful room at affordable rate with a beautiful balcony and spacious room, closets & bathroom”
      • • Leisure trip
      • • Solo traveler
      • • Stayed 2 nights

      The room was extremely warm. Could not turn the air down below 19 C - felt very stuffy and had to open the windows to keep the room clean. The temperature outside was cool so having the windows open solved the problem.

      The room was very spacious and accommodating. The balcony had beautiful views of the city. The walk-in closet was amazing. The bathroom was awesome and spacious.

      Stayed in November 2019

    • Reviewed: November 13, 2019

      Anonymous

      United Kingdom
      9.0
      “This is a great place which appears to have slightly outgrown its own success”
      • • Business trip
      • • Solo traveler
      • • Stayed 1 night

      There simply isn't enough space in the bar or the breakfast room for the number of guests

      Very helpful staff and a great location

      Stayed in November 2019

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