Get the celebrity treatment with world-class service at The Westin Hamburg

Offering views of the Elbe river and the city, The Westin Hamburg is located in the building of the Elbphilharmonie, in the HafenCity district in Hamburg. The property features a spa and wellness area, a restaurant and bar as well as modern event & banquet facilities. The Westin Hamburg features free WiFi throughout the the property for every guest. Certain units feature a seating area to relax in after a busy day. A flat-screen TV with satellite channels is also available. Guests at The Westin Hamburg can enjoy a buffet breakfast at the Fang & Feld Restaurant. HafenCity Hamburg is 900 metres from The Westin Hamburg, while St. Michaelis Church is 1 km away. Hamburg's Congress Center (CCH) is about 22 minutes away by public transport. The famous Speicherstadt with the Miniature Wonderland, Hamburg Dungeons, Landungsbrücken and the famous Musical Halls can all be reached in less than 20 minutes. The nearest airport is Hamburg Airport, 10 km from the hotel.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Westin
Hotel chain/brand
Westin

Property highlights

Top location: Highly rated by recent guests (9.7)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.0
Facilities
9.0
Cleanliness
9.2
Comfort
9.2
Value for money
7.4
Location
9.7
High score for Hamburg
Select topics to read reviews:

Guests who stayed here loved

  • Philippus
    South Africa South Africa
    The general ambiance, facilities and personnel’s dedication to provide an excellent service.
  • Karen
    Germany Germany
    Spectacular location in Hafencity directly in the Elbphilharmonie.
  • Lisa
    Iceland Iceland
    Room was Clean, excellent staff, valet was very friendly. Always met with a smile

Hotel surroundings

Restaurants
1 restaurant on site

  • Fang & Feld
    • Cuisine
      Local
    • Open for
      Breakfast • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of The Westin Hamburg
Great facilities! Review score, 9

Most popular facilities
  • Indoor swimming pool
  • Parking
  • WiFi
  • Spa and wellness centre
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bicycle rental
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and charges are applicable.
Parking
Public parking is possible at a location nearby (reservation is not possible) and costs € 35 per day.
  • Parking garage
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Make up services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English

House rules
The Westin Hamburg takes special requests - add in the next step!

Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 - 11 years
Extra bed upon request
€ 45 per child, per night
12+ years
Extra bed upon request
€ 75 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The fine print
Need-to-know information for guests at this property

Hamburg Culture & Tourism Tax applies and will be added to all reservations. This tax will be collected at the property. For more details, please contact the hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Westin Hamburg in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about The Westin Hamburg

  • Check-in at The Westin Hamburg is from 16:00, and check-out is until 12:00.

  • Room options at The Westin Hamburg include:

    • Double
    • Suite

  • The Westin Hamburg is 0.9 miles from the centre of Hamburg. All distances are measured in straight lines. Actual travel distances may vary.

  • The Westin Hamburg offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Fitness/spa locker rooms
    • Bicycle rental
    • Swimming Pool
    • Beauty Services
    • Facial treatments
    • Make up services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness

  • The prices at The Westin Hamburg may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at The Westin Hamburg can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Buffet

  • The Westin Hamburg has 1 restaurant:

    • Fang & Feld

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.