Hotel Tortue Hamburg

Stadthausbrücke 10, Hamburg City Center (New Town), 20355 Hamburg, Germany – Excellent location – show map – Subway Access

Excellent location – rated 9.7/10! (score from 1972 reviews)

Real guests • Real stays • Real opinions

9.2
Wonderful
1,972 reviews

Location is ideal. Walking distance to many attractions. Very friendly and helpful staff.

Margaret Germany

Design, location, everything. We will come back for sure! And it was nice to have cold soft drinks in your mini bar each day.

Anna Germany

The hotel is fantastic, staff were extremely friendly and the location is great for walking to the main sites in Hamburg. If you want a quieter room then request one that is back facing as the road can be quite noisy on the lower levels first thing in the morning.

Paul United Kingdom

The staff were super friendly . The design and technology was really impressive. Will gladly return!

Cornelius United States of America

Very good location, close to excellent restaurants, very helpful and accommodating staff, good vibe.

Marjorie United States of America

I liked everything basically. Friendly staff. Nice decorated room. Big size. Very good restaurants. Well located. Renewed hotel, very stylish.

Morgas United States of America

Excellent breakfast, nice to have a mini bar included in the room price, and wonderful staff.

Kapil Singapore

The staff was very helpful and the breakfast buffet was excellent

Anonymous United States of America

Very nice. Free minibar nice touch. Hotel bar & restaurants very good

Anonymous Canada

breakfast, service in the restaurant, pillows&blankets, clean, good interior, central location, quiet

Stanislav Ukraine
9.2
Wonderful
1,972 reviews
  • What guests loved the most:
  • “Location is ideal. Walking distance to many attractions. Very friendly and helpful staff.”
    Margaret Margaret Germany Germany
  • “Design, location, everything. We will come back for sure! And it was nice to have cold soft drinks in your mini bar each day.”
    Anna Anna Germany Germany
  • “The hotel is fantastic, staff were extremely friendly and the location is great for walking to the main sites in Hamburg.”
    Paul Paul United Kingdom United Kingdom
  • “The staff were super friendly . The design and technology was really impressive. Will gladly return!”
    Cornelius Cornelius United States of America United States of America
  • “Very good location, close to excellent restaurants, very helpful and accommodating staff, good vibe.”
    Marjorie Marjorie United States of America United States of America
  • “I liked everything basically. Friendly staff. Nice decorated room. Big size. Very good restaurants. Well located. Renewed hotel, very stylish.”
    Morgas Morgas United States of America United States of America
  • “Excellent breakfast, nice to have a mini bar included in the room price, and wonderful staff.”
    Kapil Kapil Singapore Singapore
  • “The staff was very helpful and the breakfast buffet was excellent”
    United States of America United States of America
  • “Very nice. Free minibar nice touch. Hotel bar & restaurants very good”
    Canada Canada
  • “breakfast, service in the restaurant, pillows&blankets, clean, good interior, central location, quiet”
    Stanislav Stanislav Ukraine Ukraine

Categories:

  • Staff9.1
  • Facilities 9.4
  • Cleanliness 9.6
  • Comfort 9.6
  • Value for money8.5
  • Location 9.7
  • Free WiFi8.8
High score for Hamburg

You're eligible for a Genius discount at Tortue Hamburg! To save at this property, all you have to do is sign in.

This boutique hotel is directly located in Hamburg city center, a 1-minute walk from the Neuer Wall shopping street and a 5-minute walk from the Jungfernsteig. The Tortue Hamburg features 2 bars and 2 restaurants. Free WiFi is provided throughout the property.

The Tortue Hamburg was designed by Stephen Williams and Kate Hume. The individually styled rooms and suites offer scenic views of the different courtyards.

All rooms at the Tortue Hamburg offer a living room including a couch, a carpet or parquet, an extra-long box spring bed, a desk and a wardrobe, as well as sufficient storage space. The bright marble bathrooms with a walk-in shower or bathtub are equipped with high-quality in-house cosmetic products.

With such a central location, the Tortue Hamburg allows direct access to some of Hamburg’s main landmarks. The Gänsemarkt, St. Michaelis Church and the Inner Alster Lake are all within a 10-minute walk while the Mönckebergstraße shopping street is an 11-minute walk away.

The nearest airport is Hamburg Airport, 5.6 mi from the property.

This is our guests' favorite part of Hamburg, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Tortue Hamburg has been welcoming Booking.com guests since Jan 22, 2018

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Most popular amenities

Parking
Free WiFi
Pet friendly
Family rooms
Non-smoking rooms
Restaurant
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Located in the best-rated area in Hamburg, this hotel has an excellent location score of 9.7

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 5070 lists

Availability

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Sleeps Room Type Price
Max adults: 2
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Max adults: 2
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Max adults: 2
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Max adults: 2. Max children: 1
Junior Suite
  • 1 king bed
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Max adults: 2. Max children: 1
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4 reasons to choose Tortue Hamburg

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

9.2
Wonderful · 1,972 reviews
Read all reviews
Categories:
  • Staff9.1
  • Facilities 9.4
  • Cleanliness 9.6
  • Comfort 9.6
  • Value for money8.5
  • Location 9.7
  • Free WiFi8.8
High score for Hamburg

Select topics to read reviews:

See what guests loved the most:

  • Margaret Germany

    “Location is ideal. Walking distance to many attractions. Very friendly and helpful staff.”

  • Anna Germany

    “Design, location, everything. We will come back for sure! And it was nice to have cold soft drinks in your mini bar each day.”

  • Paul United Kingdom

    “The hotel is fantastic, staff were extremely friendly and the location is great for walking to the main sites in Hamburg. If you want a quieter room then request one that is back facing as the road can be quite noisy on the lower levels first thing in the morning.”

  • Cornelius United States of America

    “The staff were super friendly . The design and technology was really impressive. Will gladly return!”

  • Marjorie United States of America

    “Very good location, close to excellent restaurants, very helpful and accommodating staff, good vibe.”

  • Morgas United States of America

    “I liked everything basically. Friendly staff. Nice decorated room. Big size. Very good restaurants. Well located. Renewed hotel, very stylish.”

  • Kapil Singapore

    “Excellent breakfast, nice to have a mini bar included in the room price, and wonderful staff.”

  • Anonymous United States of America

    “The staff was very helpful and the breakfast buffet was excellent”

  • Anonymous Canada

    “Very nice. Free minibar nice touch. Hotel bar & restaurants very good”

  • Stanislav Ukraine

    “breakfast, service in the restaurant, pillows&blankets, clean, good interior, central location, quiet”

Property questions and answers

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Bleichenhof-Passage
    0 miles
  • Kaufmannshaus
    0.1 miles
  • Hanseviertel
    0.1 miles
  • Galleria Hamburg
    0.2 miles
  • Alsterfleet
    0.2 miles
  • Bucerius Kunst Forum
    0.2 miles
  • Alsterarkaden
    0.2 miles
  • Hamburg War Memorial
    0.2 miles
  • Hamburg City Hall
    0.3 miles
  • Jungfernstieg
    0.3 miles
Restaurants & cafes
  • Restaurant La Locanda
    0.2 miles
Top attractions
  • Inner Alster Lake
    0.4 miles
  • Mönckebergstraße
    0.6 miles
  • Hamburg Dammtor Station
    0.7 miles
  • Dialog im Dunkeln
    0.7 miles
  • Millerntor Stadium
    0.8 miles
  • St. Pauli Piers
    0.8 miles
  • Hamburg Central Station
    0.9 miles
  • Port of Hamburg
    0.9 miles
  • Old Elbe Tunnel
    1.1 miles
  • Hamburg Fish Market
    1.9 miles
Closest Airports
  • Hamburg Airport
    5.7 miles
  • Lübeck Airport
    34.2 miles
  • Bremen Airport
    60.1 miles
* All distances are measured in straight lines. Actual travel distances may vary.
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3 Restaurants On Site

    brasserie

    Food: French

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

    JIN GUI

    Food: Chinese, Japanese

    Open for: Lunch, Dinner

    Menu: À la carte

    chez l'ami TORTUE

    Open for: Dinner

    Menu: À la carte

Amenities of Tortue Hamburg

Most popular amenities

Parking
Free WiFi
Pet friendly
Family rooms
Non-smoking rooms
Restaurant
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Terrace
Pets
Pets are allowed. Charges may apply.
Food & Drink
  • Coffee house on site
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and costs EUR 39 per day.
  • Parking garage
Front Desk Services
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Languages Spoken
  • German
  • English
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules Tortue Hamburg takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
Free
4 - 15 years
Extra bed by request
€ 50 per child, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card EC-Card Diners Club American Express Tortue Hamburg accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that it is recommended to book a table in the restaurant in advance. Contact details can be found on the booking confirmation.

Guests must provide one or more of the following proofs to stay at the property: proof of full vaccination against the coronavirus (COVID-19) in combination with a booster vaccination or proof of full vaccination against the coronavirus (COVID-19) in combination with a daily negative test (PCR 48 hours / rapid test 24 hours) or proof of a complete vaccination against the coronavirus (COVID-19) with proof of recovery.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Please inform Tortue Hamburg of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Tortue Hamburg

  • Yes, Tortue Hamburg is popular with guests booking family stays.

  • From the nearest airport, you can get to Tortue Hamburg by:

    • Subway/Metro 30min

  • The following parking options are available to guests staying at Tortue Hamburg (subject to availability):

    • Parking
    • Parking garage

  • Tortue Hamburg offers the following activities/services (charges may apply):

    • Tortue Hamburg has 3 restaurants:

      • chez l'ami TORTUE
      • brasserie
      • JIN GUI

    • Tortue Hamburg is 3,100 feet from the center of Hamburg.

    • Check-in at Tortue Hamburg is from 4:00 PM, and check-out is until 12:00 PM.

    • The prices at Tortue Hamburg may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Guests staying at Tortue Hamburg can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • Vegan
      • Gluten-free
      • À la carte

    • Room options at Tortue Hamburg include:

      • Double
      • Suite
      • Apartment