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Travel Sustainable property

TORTUE HAMBURG - Schöner als die Fantasie

Stadthausbrücke 10, Hamburg City Center (New Town), 20355 Hamburg, Germany – Excellent location – show map – Subway Access

Excellent location – rated 9.7/10! (score from 1757 reviews)

Real guests • Real stays • Real opinions

9.0
Wonderful
1,757 reviews

It's a fantastic location right on the outskirts of the city center, squeaky clean, amazing comfortable bed, mini bar included in the price.

Sabina Ireland

This is a wonderful hotel located within walking distance of the center and metro system. Very clean, very comfortable, all worked exactly as one would want. The restaurant and bar are known by locals to be excellent (though unfortunately I did not have the time to try them). I should mention the shower was exceptional and I particularly like that the mini bar was complementary (I think it was 6 bottles of water). Check-in and -out was quick and efficient.

Alexander Greece

Everything. crisp clean elegant beautiful room around many nice restaurant and walking distance to shopping area. a great welcoming barman called Salim and a very professional staff

Roy United Arab Emirates

All was perfect exactly German behavior and nice I am happy with German organization and also nicely organized I will use this hotel when ever I travel to Hamburg

Afshin France

Exceptional design and ambiance. Lots of charming details. Great food

Tatiana Germany

Rooms are beautiful, a pleasure to spend time in. The bars are super nice and fun. Location is great.

Christian Brazil

very good located, loved the theme about the hotel with napoleon, the turtles everywhere, very tasty breakfast, very beautiful rooms with very high ceiling

Harika Switzerland

Location is ideal. Walking distance to many attractions. Very friendly and helpful staff.

Margaret Germany

Design, location, everything. We will come back for sure! And it was nice to have cold soft drinks in your mini bar each day.

Anna Germany

Beautiful hotel and rooms, comfy beds, great location, and super friendly staff.

Divera Netherlands
9.0
Wonderful
1,757 reviews
  • What guests loved the most:
  • “It's a fantastic location right on the outskirts of the city center, squeaky clean, amazing comfortable bed, mini bar included in the price.”
    Sabina Sabina Ireland Ireland
  • “This is a wonderful hotel located within walking distance of the center and metro system. Very clean, very comfortable, all worked exactly as one would want.”
    Alexander Alexander Greece Greece
  • “Everything. crisp clean elegant beautiful room around many nice restaurant and walking distance to shopping area. a great welcoming barman called Salim and a very professional staff”
    Roy Roy United Arab Emirates United Arab Emirates
  • “All was perfect exactly German behavior and nice I am happy with German organization and also nicely organized I will use this hotel when ever I travel to Hamburg”
    Afshin Afshin France France
  • “Exceptional design and ambiance. Lots of charming details. Great food”
    Tatiana Tatiana Germany Germany
  • “Rooms are beautiful, a pleasure to spend time in. The bars are super nice and fun. Location is great.”
    Christian Christian Brazil Brazil
  • “very good located, loved the theme about the hotel with napoleon, the turtles everywhere, very tasty breakfast, very beautiful rooms with very high ceiling”
    Harika Harika Switzerland Switzerland
  • “Location is ideal. Walking distance to many attractions. Very friendly and helpful staff.”
    Margaret Margaret Germany Germany
  • “Design, location, everything. We will come back for sure! And it was nice to have cold soft drinks in your mini bar each day.”
    Anna Anna Germany Germany
  • “Beautiful hotel and rooms, comfy beds, great location, and super friendly staff.”
    Divera Divera Netherlands Netherlands

Categories:

  • Staff9.2
  • Facilities 9.3
  • Cleanliness 9.6
  • Comfort 9.6
  • Value for money8.3
  • Location 9.7
  • Free WiFi 9.0
High score for Hamburg
9.0
Wonderful
1,757 reviews
Categories:
Staff
9.2
Facilities
9.3
Cleanliness
9.6
Comfort
9.6
Value for money
8.3
Location
9.7
Free WiFi
9.0
High score for Hamburg
Filters

You're eligible for a Genius discount at TORTUE HAMBURG - Schöner als die Fantasie! To save at this property, all you have to do is sign in.

This boutique hotel is directly located in Hamburg city center, a 1-minute walk from the Neuer Wall shopping street and a 5-minute walk from the Jungfernsteig. The TORTUE HAMBURG - Schöner als die Fantasie features 2 bars and 2 restaurants. Free WiFi is provided throughout the property.

The TORTUE HAMBURG - Schöner als die Fantasie was designed by Stephen Williams and Kate Hume. The individually styled rooms and suites offer scenic views of the different courtyards.

All rooms at the TORTUE HAMBURG - Schöner als die Fantasie offer a living room including a couch, a carpet or parquet, an extra-long box spring bed, a desk and a wardrobe, as well as sufficient storage space. The bright marble bathrooms with a walk-in shower or bathtub are equipped with high-quality in-house cosmetic products.

With such a central location, the TORTUE HAMBURG - Schöner als die Fantasie allows direct access to some of Hamburg’s main landmarks. The Gänsemarkt, St. Michaelis Church and the Inner Alster Lake are all within a 10-minute walk while the Mönckebergstraße shopping street is an 11-minute walk away.

The nearest airport is Hamburg Airport, 5.6 mi from the property.

This is our guests' favorite part of Hamburg, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

TORTUE HAMBURG - Schöner als die Fantasie has been welcoming Booking.com guests since Jan 22, 2018

Show me more
Most popular amenities
Parking
Free WiFi
Family rooms
Non-smoking rooms
Restaurant
Facilities for disabled guests
Room service
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Located in the best-rated area in Hamburg, this hotel has an excellent location score of 9.7

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 7425 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.2
Facilities
9.3
Cleanliness
9.6
Comfort
9.6
Value for money
8.3
Location
9.7
Free WiFi
9.0
High score for Hamburg
Select topics to read reviews:

See what guests loved the most:

  • Sabina
    IrelandIreland
    “It's a fantastic location right on the outskirts of the city center, squeaky clean, amazing comfortable bed, mini bar included in the price.”
  • Alexander
    GreeceGreece
    “This is a wonderful hotel located within walking distance of the center and metro system. Very clean, very comfortable, all worked exactly as one would want. The restaurant and bar are known by locals to be excellent (though unfortunately I did...”
  • Roy
    United Arab EmiratesUnited Arab Emirates
    “Everything. crisp clean elegant beautiful room around many nice restaurant and walking distance to shopping area. a great welcoming barman called Salim and a very professional staff”
  • Afshin
    FranceFrance
    “All was perfect exactly German behavior and nice I am happy with German organization and also nicely organized I will use this hotel when ever I travel to Hamburg”
  • Tatiana
    GermanyGermany
    “Exceptional design and ambiance. Lots of charming details. Great food”
  • Christian
    BrazilBrazil
    “Rooms are beautiful, a pleasure to spend time in. The bars are super nice and fun. Location is great.”
  • Harika
    SwitzerlandSwitzerland
    “very good located, loved the theme about the hotel with napoleon, the turtles everywhere, very tasty breakfast, very beautiful rooms with very high ceiling”
  • Margaret
    GermanyGermany
    “Location is ideal. Walking distance to many attractions. Very friendly and helpful staff.”
  • Anna
    GermanyGermany
    “Design, location, everything. We will come back for sure! And it was nice to have cold soft drinks in your mini bar each day.”
  • Divera
    NetherlandsNetherlands
    “Beautiful hotel and rooms, comfy beds, great location, and super friendly staff.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few minutes
  • Do you have connected room? We are a family of 5 and we need rooms connected or next to each other?
    Thank you for your message. We have a connecting door between Apartment Suite and Medium. Please let us know your travel dates to check the availbility. Kind regards TORTUE HAMBURG
    Answered on 30 March 2023
Hotel area info *
Restaurants
3 Restaurants On Site
  • Restaurant
    • Cuisine
      French
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Traditional • Modern
  • Restaurant
    • Cuisine
      Chinese • Japanese
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
  • Restaurant
    • Open for
      Dinner
    • Ambience
      Modern
Amenities of TORTUE HAMBURG - Schöner als die Fantasie
Great facilities! Review score, 9.3
Most popular amenities
Parking
Free WiFi
Family rooms
Non-smoking rooms
Restaurant
Facilities for disabled guests
Room service
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)
Outdoors
  • Terrace
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and costs € 39 per day.
  • Valet parking
  • Parking garage
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages Spoken
  • German
  • English

House rules

TORTUE HAMBURG - Schöner als die Fantasie takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
4 - 15 years
Extra bed upon request
€ 50 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card EC-Card Diners Club American Express Cash TORTUE HAMBURG - Schöner als die Fantasie accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that it is recommended to book a table in the restaurant in advance. Contact details can be found on the booking confirmation.

Guests must provide one or more of the following proofs to stay at the property: proof of full vaccination against the coronavirus (COVID-19) in combination with a booster vaccination or proof of full vaccination against the coronavirus (COVID-19) in combination with a daily negative test (PCR 48 hours / rapid test 24 hours) or proof of a complete vaccination against the coronavirus (COVID-19) with proof of recovery.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please inform TORTUE HAMBURG - Schöner als die Fantasie of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about TORTUE HAMBURG - Schöner als die Fantasie

  • Guests staying at TORTUE HAMBURG - Schöner als die Fantasie can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • À la carte

  • Room options at TORTUE HAMBURG - Schöner als die Fantasie include:

    • Double
    • Suite
    • Apartment

  • TORTUE HAMBURG - Schöner als die Fantasie is 3,100 feet from the center of Hamburg.

  • TORTUE HAMBURG - Schöner als die Fantasie has 3 restaurants:

    • chez l'ami TORTUE
    • brasserie
    • JIN GUI

  • Yes, TORTUE HAMBURG - Schöner als die Fantasie is popular with guests booking family stays.

  • The prices at TORTUE HAMBURG - Schöner als die Fantasie may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at TORTUE HAMBURG - Schöner als die Fantasie is from 4:00 PM, and check-out is until 12:00 PM.

  • TORTUE HAMBURG - Schöner als die Fantasie offers the following activities/services (charges may apply):