You might be eligible for a Genius discount at TORTUE Hamburg. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

This boutique hotel is directly located in Hamburg city center, a 1-minute walk from the Neuer Wall shopping street and a 5-minute walk from the Jungfernsteig. The TORTUE Hamburg features 5 bars and 3 restaurants. Free WiFi is provided throughout the property. The TORTUE Hamburg was designed by Stephen Williams and Kate Hume. The individually styled rooms and suites offer scenic views of the different courtyards. All rooms at the TORTUE Hamburg offer a living room including a couch, a carpet or parquet, an extra-long box spring bed, a desk and a wardrobe, as well as sufficient storage space. The bright marble bathrooms with a walk-in shower or bathtub are equipped with high-quality in-house cosmetic products. With such a central location, the TORTUE Hamburg allows direct access to some of Hamburg’s main landmarks. The Gänsemarkt, St. Michaelis Church and the Inner Alster Lake are all within a 10-minute walk while the Mönckebergstraße shopping street is an 11-minute walk away. The nearest airport is Hamburg Airport, 5.6 mi from the property.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

Located in the best-rated area in Hamburg, this hotel has an excellent location score of 9.7

Loyal Customers

There are more repeat guests here than most other properties.


Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

Prices converted to USD
 ! 

Select one or more options you want to book

All Available Rooms

Start of dialog content
Something went wrong – please try again later.
End of dialog content

Error: Select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's Price Your choices

How many rooms will you need for your stay? Please select here.

Select Rooms
We have 1 left
  • 1 king bed

This room features a private bathroom with marble amenities, free toiletries and a shower or bath.

269 feet²
Air conditioning
Attached bathroom
Flat-screen TV
Coffee machine
Minibar
Free Wifi

  • Free toiletries
  • Bathrobe
  • Safe
  • Toilet
  • Bathtub or shower
  • Towels
  • Linens
  • Socket near the bed
  • Desk
  • TV
  • Slippers
  • Telephone
  • Tea/Coffee maker
  • Heating
  • Hairdryer
  • Extra long beds (> 6.5 ft)
  • Electric kettle
  • Wardrobe or closet
  • Upper floors accessible by elevator
Max adults: 2
$448 per night
Price $1,345
Excluded: 7 % VAT
  • Wonderful breakfast $65
  • Costs 80% to cancel
  • No prepayment needed – pay at the property
Max adults: 2
$542 per night
Price $1,627
Excluded: 7 % VAT
  • Wonderful breakfast included
  • Costs 80% to cancel
  • No prepayment needed – pay at the property
Max adults: 1
Only for 1 guest
$424 per night
Price $1,272
Excluded: 7 % VAT
  • Wonderful breakfast $65
  • Costs 80% to cancel
  • No prepayment needed – pay at the property
Max adults: 1
Only for 1 guest
$471 per night
Price $1,413
Excluded: 7 % VAT
  • Wonderful breakfast included
  • Costs 80% to cancel
  • No prepayment needed – pay at the property
  • You won't be charged yet
Limited supply in Hamburg for your dates: 1 five-star hotels like this are already unavailable on our site

Sustainability

This property has 1 third-party sustainability certification.
  • GreenSign
    GreenSign

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Scott
    United States United States
    Very cool location with beautiful grounds and helpful staff.
  • Fortunato
    United Arab Emirates United Arab Emirates
    Location, ambience, quality and variety in offered food/beverage options. Concierge, Front Desk, Rooftop Bar, JingJui and Bar Noire/Prive staff were really good (Special mention Phi!).
  • Mathieu
    United Arab Emirates United Arab Emirates
    Lovely room - classical but well organised and decorated
  • Zera
    United Arab Emirates United Arab Emirates
    Loved this hotel. Lots of great restaurants and bars. Overpriced like crazy but nice. Staff is lovely. The room is very comfortable and the bathroom is super nice too
  • Ollie
    Denmark Denmark
    The service is top-notch. Friendly, helpful, and efficient. Complimentary water for the road after check-out was a thoughtful gesture.
  • Heather
    United States United States
    Loved the location. Beautiful facility with a Christmas market near by and amazing French restaurant.
  • Susanne
    United States United States
    Exceptional location with exceptional facilities and staff.
  • Dakota507
    United States United States
    1. The bed is super comfortable! 2. The breakfast is amazing!! It's definitely worth it to book it along with the room! 3. The location is fabulously located in one of the prettiest parts of downtown Hamburg! 4. Public transportation is near...
  • Wagner
    Luxembourg Luxembourg
    Location, staff friendlyness, food, room, ambiance, just a great place to stay in Hamburg
  • Leonid
    Israel Israel
    Location, stuff, maintanance, breakfast, housekeeping, restaurants and bars - all worked perfectly! Quite pricey - but it is exactly the case you get what you pay for.

Hotel area info

Restaurants

3 Restaurants On Site
  • brasserie
    • Cuisine
      French
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Traditional • Modern
  • JIN GUI
    • Cuisine
      Chinese • Japanese
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
  • chez l'ami TORTUE
    • Open for
      Dinner
    • Ambience
      Modern

House rules

TORTUE Hamburg takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
4 - 15 years
Extra bed upon request
€ 50 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroDiscoverEC-CardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please note that it is recommended to book a table in the restaurant in advance. Contact details can be found on the booking confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform TORTUE Hamburg of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.