There were no fans located in the apartment which meant there was no air movement during the warm summer day. If you left the windows open while you were gone in hopes of getting fresh air in you also let in the local bugs. The beds were comfortable but what was suppose to be a pillow provided no comfort or supper while sleeping.

The newly renovated guest apartment building was great form my family and I and the location was perfectly situated for our day trip into Salzburg.

Stayed in July 2020

Firstly, the property needs to clarify expectations about where the apartment is. The apartment we stayed at was NOT onsite at the Wellness Hotel. It said Annexe when I booked so I assumed across the road or something, but no, it was a drive away, and fiddly to get to, you had to cross a highway then navigate through shitty little houses that all looked the same. I found the staff at this place incredibly rude and unhelpful. We were checked in by a woman who looked like she had seen too many winters and she was soooo rude. she didn’t even acknowledge us and there was no record of our booking even though I showed her the booking.com confirmation. she spoke no English at all, and wasn’t even sorry, when I tried to speak German to her using translator app she just walked off. We were then handed to a nicer gentleman who spoke English, but he was offering to help with activities and tours, before even showing us our room. He had to drive us to our apartment because it was so far away, he said “only about 300metres” which was the biggest Furphy I’ve ever heard. when we arrived at the apartment, I said “that is not 300metres” and he said it seems more because of the houses. I then asked if we could have a room at the hotel and he said “no, hotel rooms bad and not good for you”. what??? We also had no wifi, and when we went to reception (by car) they just did not care at all. The service was absolutely garbage, no interesting in getting the wifi fixed, the older woman just gave us the password again then shrugged her shoulders when I told her it didn’t work. On our final night stay, there was an absolutely terrible smell in the air, there’s a textile plant close by and we can only guess this was the smell. We couldn’t even open the windows it was so stinky. When we checked out there was a young woman who was friendly and polite but she was going to charge us again for the room, I explained we had already paid.

The house was big and the bathroom was nice and new. we had our own outdoor area and full house. The pool, spa and saunas at the Wellness main hotel site were amazing.

Stayed in June 2022

Everything is exellent

Very tasty and nice breakfast

Stayed in May 2022

It is “so called” to be a wellness hotel but the apartments are located in a different building where you have to drive. when you wanna use any facilities, you have to pack a bag to go to hotel, enjoy the facilities, get your clothes again and be back to the apartment. especially when you are with a kid, it is more difficult. It should have been a relaxed weekend but it was tiring one when you have to pack and unpack all the time.

we stayed in one of the apartments. The apartment was big and clean. It has a garden where you can sit and watch the stars.

Stayed in February 2022

When we filed a complaint, the host started to argue with me over the phone and hung up on me after 5 minutes. Dinner is said to cost 20 € - it was in the end 23. Wasn't overly tasty if I'm being honest.

Location and swimming pool.

Stayed in September 2021

The apartment was badly signed down dark roads. Not recommended for single women. Barely any human in reception.

I didn't have breakfast, dinner was great with nice staff.

Stayed in October 2020

We absolutely loved our stay❤️ The apartment was spotlessly clean and large. It had everything we needed for our stay. The Wellness Center was brilliant, it has fantastic big pool and excellent sauna. Our little child loved the pool and I've spend the whole day at the sauna area. I feel so relaxed and recharged. The hotel management team are very kind and caring. We couldn't ask for more. Thank you for making our stay so special. We are looking forward to coming back😀

Stayed in February 2020

The location was off the main hotel building and it’s not exactly straight forward to get to. The toilet smelled of sewage and there was no toiletries, only a piece of hand soap, so we had to go buy shampoo etc. The staff spoke fast and doesn’t seem to care if we had understood her. Our request for a baby cot was not met and there was no phone to reach reception. We had to drive all the way back to the main hotel to ask for the cot or do a quick fix from what we had. We did the latter. There were cleaning products n tools left along the corridor of the apartment which made it really messy. It looked like the cleaners were suddenly taken away from their undone chores.

We like the space, clean sheets and comfortable bed and good shower.

Stayed in November 2019

Excellent location. We were sad that we did not have time to use the spa facilities. Restaurant and bar were both wonderful as well as the staff. Highly recommend the property!

Stayed in September 2019