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  6. Hotel Zoo Berlin (Hotel) (Germany) Deals

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  • Guest reviews (1,567)

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Hotel Hotel Zoo Berlin

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step. Airport shuttle
Hotel Zoo Berlin

This neighborhood is a great choice for travelers interested in shopping, restaurants and convenient public transportation – Check location Kurfürstendamm 25, Charlottenburg-Wilmersdorf, 10719 Berlin, Germany – This neighborhood is a great choice for travelers interested in shopping, restaurants and convenient public transportation – Check location Excellent location – show map

Excellent location – rated 9.5/10! (score from 1567 reviews)

Real guests • Real stays • Real opinions

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Hotel Zoo Berlin

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The lobby or reception area at Hotel Zoo Berlin
A seating area at Hotel Zoo Berlin
The lobby or reception area at Hotel Zoo Berlin
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The lobby or reception area at Hotel Zoo Berlin
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The lounge or bar area at Hotel Zoo Berlin
A restaurant or other place to eat at Hotel Zoo Berlin
Guests staying at Hotel Zoo Berlin
Guests staying at Hotel Zoo Berlin
Guests staying at Hotel Zoo Berlin
Guests staying at Hotel Zoo Berlin
The lounge or bar area at Hotel Zoo Berlin
The lounge or bar area at Hotel Zoo Berlin
The lobby or reception area at Hotel Zoo Berlin
The lounge or bar area at Hotel Zoo Berlin
A restaurant or other place to eat at Hotel Zoo Berlin
A restaurant or other place to eat at Hotel Zoo Berlin
A restaurant or other place to eat at Hotel Zoo Berlin
A restaurant or other place to eat at Hotel Zoo Berlin
BBQ facilities available to guests at the hotel
A restaurant or other place to eat at Hotel Zoo Berlin
A restaurant or other place to eat at Hotel Zoo Berlin
A restaurant or other place to eat at Hotel Zoo Berlin
A restaurant or other place to eat at Hotel Zoo Berlin
A restaurant or other place to eat at Hotel Zoo Berlin
A restaurant or other place to eat at Hotel Zoo Berlin
A restaurant or other place to eat at Hotel Zoo Berlin
A restaurant or other place to eat at Hotel Zoo Berlin
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A seating area at Hotel Zoo Berlin
A bed or beds in a room at Hotel Zoo Berlin
A seating area at Hotel Zoo Berlin
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A seating area at Hotel Zoo Berlin
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A bed or beds in a room at Hotel Zoo Berlin
A bed or beds in a room at Hotel Zoo Berlin
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A room at Hotel Zoo Berlin
A room at Hotel Zoo Berlin
A bed or beds in a room at Hotel Zoo Berlin
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A bed or beds in a room at Hotel Zoo Berlin

*8.7* Kaiser Wilhelm Memorial Church: only 6 minutes away! (1,450 feet by foot)

*8.5* Theater des Westens: only 3 minutes away! (800 feet by foot)

Kurfürstendamm Metro Station: only 2 minutes away! (450 feet by foot)

Uhlandstraße Metro Station: only 3 minutes away! (650 feet by foot)

Zoologischer Garten Metro Station: only 6 minutes away! (1,550 feet by foot)

*7.7* Bikini Berlin: only 6 minutes away! (1,500 feet by foot)

Lock in a great price for Hotel Zoo Berlin – rated 8.9 by recent guests!

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8.9
Excellent
1,567 reviews
  • Facilities

    8.9

  • Cleanliness

    9.2

  • Comfort

    9.0

  • Value for money

    8.1

  • Location

    9.5

  • Total

    8.9

  • Free WiFi

    9.2

It's one of the best hotels in Europe for sure. The attention to details is amazing. The decor is gallery-level. The bar is... you have to go to the bar.

Ymirpl Poland

We loved the location of Hotel Zoo, it was very convenient to all tourist attractions and restaurants. We also loved the interior design of the hotel, and the overall atmosphere.

Mohamed Democratic Republic of the Congo

Everything was first class! Wished we’d been there to enjoy the rooftop bar but the downstairs lounge was exceptional! The breakfast was superb. The room and bed very comfortable. Enjoyed the view from our room, the robes, the rain shower and they even loaned us an umbrella for the rainy weather! 😟 Location was perfect too!

Linda United States of America

Great location, very friendly and accommodating staff, and great room.

Therese United States of America

Contemporary with flair. Elegant. Great buzz and atmosphere.

Alfred United States of America

The lobby was very cool and the location is perfect. We loved the breakfast.

David Norway

Nice rooms, all what you need. Very Hipp bar and Restaurant. The lobby is something special. The breakfast ist expensive but good and fresh. The staff and customer service is good.

Hans United States of America

Great roof bar and lobby bar. Cool zoo themed hotel, very chic. Let something in the room and got it back...no problem.

Stephanie United States of America

Lovely historical hotel, fulfilling my expectationd. Greta ambiente and desidne. Lovely and helpfull staff. Very clean. I highly recomend this hotel to all visitors.

Martina Slovakia

Love everything in zoo hotel, the design, their hospitality, and their bar.

Cindy Indonesia

Excellent location!

9.5
Highly rated for:
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Hotel Zoo Berlin This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8.9
Excellent
1,567 reviews
  • 9.5

    Excellent location!

  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • What guests loved the most:
  • “It's one of the best hotels in Europe for sure. The attention to details is amazing. The decor is gallery-level. The bar is... you have to go to the bar.”
    Ymirpl Ymirpl Poland Poland
  • “We loved the location of Hotel Zoo, it was very convenient to all tourist attractions and restaurants. We also loved the interior design of the hotel, and the overall atmosphere.”
    Mohamed Mohamed Democratic Republic of the Congo Democratic Republic of the Congo
  • “Everything was first class! Wished we’d been there to enjoy the rooftop bar but the downstairs lounge was exceptional! The breakfast was superb. The room and bed very comfortable.”
    Linda Linda United States of America United States of America
  • “Great location, very friendly and accommodating staff, and great room.”
    Therese Therese United States of America United States of America
  • “Contemporary with flair. Elegant. Great buzz and atmosphere.”
    Alfred Alfred United States of America United States of America
  • “The lobby was very cool and the location is perfect. We loved the breakfast.”
    David David Norway Norway
  • “Nice rooms, all what you need. Very Hipp bar and Restaurant. The lobby is something special. The breakfast ist expensive but good and fresh. The staff and customer service is good.”
    Hans Hans United States of America United States of America
  • “Great roof bar and lobby bar. Cool zoo themed hotel, very chic. Let something in the room and got it back...no problem.”
    Stephanie Stephanie United States of America United States of America
  • “Lovely historical hotel, fulfilling my expectationd. Greta ambiente and desidne. Lovely and helpfull staff. Very clean. I highly recomend this hotel to all visitors.”
    Martina Martina Slovakia Slovakia
  • “Love everything in zoo hotel, the design, their hospitality, and their bar.”
    Cindy Cindy Indonesia Indonesia

Stay in the Heart of Berlin – This neighborhood is a great choice for travelers interested in shopping, restaurants and convenient public transportation – Check location Excellent location – show map

One of our top picks in Berlin.This elegant hotel enjoys a prime location on Berlin’s renowned Kurfürstendamm shopping street. In a historic building, it has a restaurant, gym and luxurious accommodations with free Wi-Fi access.

Hotel Zoo Berlin dates back to the early 20th century and was a popular residence for many famous movie stars and cultural icons. Between the 1950s and 1970s, Grace Kelly, Sophia Loren, Hildegard Knef and Romy Schneider all stayed at the hotel.

The carefully renovated rooms and suites have an industrial style, and are decorated with rich fabrics and exotic details from around the world.

Nearby attractions include Kaiser Wilhelm Memorial Church and Berlin Zoo, which are within a 10-minute walk of the hotel.

Berlin Tegel Airport is 3.5 miles from Hotel Zoo Berlin.

Charlottenburg-Wilmersdorf is a great choice for travelers interested in shopping, restaurants and convenient public transportation.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

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Hotel Zoo Berlin has been welcoming Booking.com guests since Sept 11, 2014

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Brilliant!

Most popular facilities

Parking
Free WiFi
Pet friendly
Non-smoking rooms
good Fitness Center
Airport shuttle
Bar

Good for couples – they rated the facilities 8.9 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Bookers love...

녡 “friendly staff”
34 related reviews

녡 “interior design”
18 related reviews

녡 “rooftop bar”
17 related reviews

녡 “boutique style”

낍 Top Location: Highly rated by recent guests (9.5)

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Very Good Coffee!

뀄 Free WiFi
Guests consistently rate the WiFi as excellent

끸 Private parking at the hotel

넮 Great area for shopping!

Loyal Customers

끖 There are more repeat guests here than most other properties.

Saved to 5052 lists

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Availability

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Max adults: 2
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  • 2 twin beds
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  • 1 queen bed
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Deluxe Double Room
  • 1 queen bed
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  • 1 king bed
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Junior Suite
  • 1 queen bed
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King Suite
  • 1 queen bed
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Panorama Room
  • 2 twin beds
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Just booked in Berlin 10 properties like Hotel Zoo Berlin were just booked in the last 15 minutes on our site
An Inside Look at Hotel Zoo Berlin

An old gem is polished. Hotel Zoo, the jewel of Berlin’s Kurfürstendamm from the 1920s to the 1950s, shines brightly once again. Designer Dayna Lee (of NY and LA-based Powerstrip Studios), has reinvented Hotel Zoo without detracting from its historic character. With thoughtful attention to detail and the preservation of original building elements, Lee infused the space with New York flair and London townhouse elegance. Dayna Lee has embraced the building’s past glory in her design. Built in 1891 as a private residence for an affluent family, the building was converted into an upscale hotel in 1911. In the 1950s it was the VIP hotel of the Berlin International Film Festival, accommodating many celebrities of the time. High ceilings and bespoke furniture designed by Dayna Lee lend the spacious rooms and suites their unique charm. The heart of the hotel is the Living Room, with its seven-meter-high ceiling crowned by a two-ton handcrafted molding, oversized walnut wood doors and expansive industrial windows. A five meter long open fireplace gives the room a warm atmosphere. The exposed, over 120 year-old, brick walls allow the building’s past to come alive.

Hotel surroundings

– This neighborhood is a great choice for travelers interested in shopping, restaurants and convenient public transportation – Check location Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks *

  • Kurfürstendamm Metro Station
    0.1 miles
  • Uhlandstraße Metro Station
    0.1 miles
  • Theater des Westens
    0.2 miles
  • C. Bechstein Centrum Berlin
    0.2 miles
  • Kaiser Wilhelm Memorial Church
    0.3 miles
  • Bikini Berlin
    0.3 miles
  • Zoologischer Garten Metro Station
    0.3 miles
  • Kurfürstendamm
    0.3 miles
  • Savigny Square
    0.3 miles
  • Berlin Zoo
    0.3 miles

Restaurants & Markets *

  • Wochenmarkt Karl August Platz Market
    0.6 miles
  • Grosz Restaurant
    0.1 miles
  • Bar Zentral Cafe/Bar
    0.1 miles
  • Ullrich Supermarket
    0.3 miles

Natural Beauty *

  • Spree River
    0.6 miles
  • Halensee Lake
    1.2 miles

Closest Airports *

  • Tegel Airport
    3.8 miles
  • Schonefeld Airport
    11.4 miles

Shopping Nearby – All Within 500 Yards! *

  • Kurfürstendamm Shopping Area Market Mall Luxury Department Store Shopping Street Boutique Local & Authentic
    Popular brands like: Rolex, Apple, Cartier, Gucci, Hermès, H&M, Zara, Prada, Nike, Ralph Lauren, Chanel, Burberry, Louis Vuitton

Most Popular Landmarks *

  • Berlin Philharmonic Orchestra
    1.8 miles
  • Potsdamer Platz
    2 miles
  • Holocaust Memorial
    2.2 miles
  • The Reichstag
    2.2 miles
  • Berlin Central Station
    2.3 miles
  • Checkpoint Charlie
    2.6 miles
  • Natural History Museum, Berlin
    2.8 miles
  • Berlin TV Tower
    3.6 miles
  • Alexanderplatz
    3.8 miles
  • East Side Gallery
    4.7 miles
*
All distances are measured in straight lines. Actual travel distances may vary.

What Travelers Love About This Location

“Uniquely creative, interesting, and stylish design through out the hotel. Nice and chilled atmosphere with friendly and helpful staff. Super location surrounded...”

Leon Norway
10

“Entrance , Location , Style ,”

Di Luxembourg
9.1

“The hotel is amazing , everything is perfect , breakfast is great testy and many kind of food which meet all the family expectation, staff is nice too and the l...”

Nadherahmed Qatar
9.1

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Brilliant!
1 Restaurant On Site
  • GRACE

    Food: International

    Menu: À la carte

5 reasons to choose Hotel Zoo Berlin

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Berlin

Facilities of Hotel Zoo Berlin Great facilities! Review score, 8.9

Most popular facilities

Parking
Free WiFi
Pet friendly
Non-smoking rooms
good Fitness Center
Airport shuttle
Bar
Outdoors
  • Terrace
Services & Extras
  • Tickets to shows/attractions Additional charge
Pets
  • Pets are allowed on request. Charges may apply.

Activities
  • Live music/Performance Off-site Additional charge
  • Cooking class Off-site Additional charge
  • Tour or class about local culture Additional charge
  • Themed dinners Off-site Additional charge
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Temporary art galleries Off-site Additional charge
  • Bicycle rental (additional charge)
Food & Drink
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Very Good Coffee!
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking
  • Private parking is available on site (reservation is not possible) and costs EUR 22 per day.

  • Accessible parking
  • Electric vehicle charging station
  • Street parking
  • Secure parking
Transportation
  • Public transit tickets Additional charge
Health & Wellness Facilities
  • Fitness
  • Fitness center
Front Desk Services
  • Concierge
  • Baggage storage
  • Ticket service
  • Tour desk
  • Currency exchange
  • Express check-in/out Additional charge
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping Additional charge
  • Suit press Additional charge
  • Shoeshine Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Safe
  • Elevator
  • Honeymoon suite
  • VIP room facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers
  • Room service
Languages Spoken
  • German
  • English

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Awesome!

House rules Hotel Zoo Berlin takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

American Express Visa Mastercard Diners Club Maestro EC-Card Hotel Zoo Berlin accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Hotel Zoo Berlin accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the Grace bar is operated by the hotel until 20:00. From 20:00 onwards from Tuesdays until Sundays, the Grace bar is operated by an external partner.

FAQs about Hotel Zoo Berlin

  • Hotel Zoo Berlin has 1 restaurants:

    • GRACE

  • The following parking options are available to guests staying at Hotel Zoo Berlin (subject to availability):

    • Parking
    • On-site parking
    • Private Parking
    • Secure parking
    • Street parking
    • Electric vehicle charging station
    • Accessible parking

  • From the nearest airport, you can get to Hotel Zoo Berlin by:

    • Taxi 20 minutes

  • Hotel Zoo Berlin offers the following activities/services (charges may apply):

    • Fitness center
    • Bicycle rental (additional charge)
    • Fitness
    • Temporary art galleries
    • Walking tours
    • Bike tours
    • Themed dinners
    • Tour or class about local culture
    • Cooking class
    • Live music/Performance

  • The payment methods and timing of payment may vary. However, Hotel Zoo Berlin accepts the following payment methods:

    • PayPal
    • Booking.com Wallet
    • Visa
    • American Express
    • Diners Club
    • Mastercard
    • JCB
    • iDEAL
    • Discover
    • China UnionPay
    • Apple Pay

  • Room options at Hotel Zoo Berlin include:

    • Twin/Double
    • Double
    • Suite
    • BBasic Room

  • Check-in at Hotel Zoo Berlin is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Hotel Zoo Berlin can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Buffet

  • The prices at Hotel Zoo Berlin may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • In total, there are 156 rooms at Hotel Zoo Berlin.

    Learn more about rooms and availability by entering your dates.

Verified guest reviews from real Bookers · Real Bookers. Real stays. Real opinions.

8.9 Excellent 1,567 reviews
  • Awesome: 9+

    1026

  • Good: 7 – 9

    398

  • Okay: 5 – 7

    108

  • Poor: 3 – 5

    23

  • Very Poor: 1 – 3

    12

  • Staff8.9
  • Facilities8.9
  • Cleanliness9.2
  • Comfort9.0
  • Value for money8.1
  • Location 9.5
  • Free WiFi 9.2
High score for Berlin

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    How to get to Hotel Zoo Berlin from Tegel Airport
    • Taxi
      20 minutes
    • Parking available
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    8.9
    Excellent
    1,567 reviews

    What guests loved the most:

    “It's one of the best hotels in Europe for sure. The attention to details is amazing. The decor is gallery-level. The bar is... you have to go to the bar.”

    Ymirpl Poland

    “We loved the location of Hotel Zoo, it was very convenient to all tourist attractions and restaurants. We also loved the interior design of the hotel, and the overall atmosphere.”

    Mohamed Democratic Republic of the Congo

    “Everything was first class! Wished we’d been there to enjoy the rooftop bar but the downstairs lounge was exceptional! The breakfast was superb. The room and bed very comfortable. Enjoyed the view from our room, the robes, the rain shower and they even loaned us an umbrella for the rainy weather! 😟 Location was perfect too! ”

    Linda United States of America

    “Great location, very friendly and accommodating staff, and great room.”

    Therese United States of America

    “Contemporary with flair. Elegant. Great buzz and atmosphere. ”

    Alfred United States of America

    “The lobby was very cool and the location is perfect. We loved the breakfast.”

    David Norway

    “Nice rooms, all what you need. Very Hipp bar and Restaurant. The lobby is something special. The breakfast ist expensive but good and fresh. The staff and customer service is good.”

    Hans United States of America

    “Great roof bar and lobby bar. Cool zoo themed hotel, very chic. Let something in the room and got it back...no problem.”

    Stephanie United States of America

    “Lovely historical hotel, fulfilling my expectationd. Greta ambiente and desidne. Lovely and helpfull staff. Very clean. I highly recomend this hotel to all visitors.”

    Martina Slovakia

    “Love everything in zoo hotel, the design, their hospitality, and their bar.”

    Cindy Indonesia
    1 2

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    See all guest reviews for Hotel Zoo Berlin

    Newest Reviews for Hotel Zoo Berlin

    • Reviewed: December 4, 2019

      Daniel

      United Kingdom
      1 helpful vote
      9.0
      “Had A lovely stay but felt the darkness stopped us using the bar etc”
      • • Leisure trip
      • • Family with young children
      • • Stayed 3 nights

      Lighting in all areas downstairs need to be a lot brighter

      Breakfast was great staff very attentive

      Stayed in December 2019

    • Reviewed: December 2, 2019

      Subhi

      Ghana
      1 helpful vote
      8.8
      Excellent
      • • Business trip
      • • Solo traveler
      • • Stayed 1 night
      • • Submitted from a mobile device

      Good location and nice vibe

      Stayed in November 2019

    • Reviewed: November 28, 2019

      Michael

      Switzerland
      7.0
      Good
      • • Business trip
      • • Solo traveler
      • • Stayed 1 night

      Both the bar and restaurant have been closed for a privat event. We had plans to have Dinner and Drinks in the Hotel. Should have at least during reservation or before via email.

      Wonderful design and facility in the entire Hotel and great location.

      Stayed in November 2019

    • Reviewed: November 28, 2019

      Leon

      Norway
      10
      “A definite highlight of a fascinating trip to Berlin was the stay the hotel.”
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights

      Wasn’t anything and would just be nit picking to come up with something as we were more than satisfied with the service and hotel as a whole.

      Uniquely creative, interesting, and stylish design through out the hotel. Nice and chilled atmosphere with friendly and helpful staff. Super location surrounded with plenty of varied restaurants, cafés, bars, and shopping. Close to the zoo, not far from a lovely walk in Tiergarten park and good connections to the U-Bahn and busses. The bar is one of the best in the area of excellent bars. Not just our opinion but an opinion held when speaking to some of the locals. Another uniquely fascinating design with great selection of drinks on offer. Worth trying some of the cocktails as they are of the most interesting and best I’ve tired. It’s a relaxed and stylish vibe with a DJ in the evenings. The breakfast I was extremely glad to have included as it made for a perfect way to start the day which had a lot of tasty variations in another beautifully designed room with friendly and charming staff.

      Stayed in November 2019

    • Reviewed: November 25, 2019

      Stephanie

      United Kingdom
      1 helpful vote
      10
      “I would highly recommend this hotel for comfort, catering and location.”
      • • Leisure trip
      • • Group
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Lively bar, beautiful decor, fabulous breakfast, friendly and courteous staff, extremely comfortable pillows; bed and bath.

      Stayed in November 2019

    • Reviewed: November 25, 2019

      Natacha

      United Kingdom
      6.0
      “Hard to describe. A real mixed bag experience.”
      • • Leisure trip
      • • Group
      • • Stayed 2 nights

      The check in and check out experience. Staff were rude and unprofessional. The waitress in the bar who sold us a bottle of wine costing x amount only to find it was 30% dearer when we came to paying the bill. When we highlighted this she shrugged and blamed us miss-understanding her accent. Overall friendliness of the staff (aside from the two mentioned above) was poor compared to other hotels we have stayed in.

      The decor and the design of the hotel could not be faulted. Nor could two members of staff - the concierge and a waitress we encountered in the Grace restaurant called Melissa. She was exceptional. And the restaurant - well that will go down as one of our best foodie experiences.

      Stayed in November 2019

    • Reviewed: November 24, 2019

      Filip

      Poland
      2 helpful votes
      10
      “Really good place”
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights

      nothing

      Everything was perfect. Hotel is really great.

      Stayed in November 2019

    • Reviewed: November 24, 2019

      Margarita

      Greece
      10
      “A lovely weekend”
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights
      • • Submitted from a mobile device

      The rooms were too small

      The bar, the restaurant & the breakfast !

      Stayed in November 2019

    • Reviewed: November 22, 2019

      Know_to_travel

      Germany
      3 helpful votes
      10
      “Exceptional”
      • • Business trip
      • • Group
      • • Stayed 2 nights

      absolut nothing - all was perfect

      The place was exceptional, the staff the restaurant and the overall experience is the best I had in Berlin since I travel there. I can recommend this hotel to anyone who wants to enjoy a exceptional hotel experience simply book this place.

      Stayed in November 2019

    • Reviewed: November 20, 2019

      Anonymous

      United Kingdom
      8.0
      “Great location and perfecrt for long weekend getaway.”
      • • Leisure trip
      • • Couple
      • • Stayed 4 nights

      Hotel and location were great. Stefanie on concierge was fantastic!!! She gave us brilliant recommendations for dinner each night, breakfast/brunch, as well as ideas for the day. Dinner in the Grace restaurant in the hotel was good. The food was excellent but the service was a little underwhelming. The bar staff and reception were great and very welcoming. Overall, an excellent experience and would recommend to others.

      Stayed in November 2019

    • Reviewed: November 19, 2019

      Ymirpl

      Poland
      2 helpful votes
      10
      “Perfect stay in Berlin”
      • • Leisure trip
      • • Couple
      • • Stayed 1 night

      Nothing

      Eveything

      Stayed in November 2019

    • Reviewed: November 19, 2019

      Ymirpl

      Poland
      10
      “Go even for one night for the experience.”
      • • Leisure trip
      • • Couple
      • • Stayed 1 night

      I want to be able to stay there more :)

      It's one of the best hotels in Europe for sure. The attention to details is amazing. The decor is gallery-level. The bar is... you have to go to the bar.

      Stayed in November 2019

    • Reviewed: November 4, 2019

      Sparandeo

      Switzerland
      6.7
      “Less interns, more competent staff please ”
      • • Leisure trip
      • • Travelers with friends
      • • Stayed 3 nights
      • • Submitted from a mobile device

      Highly incompetent and rude staff at reception, even though our travel group had booked seven rooms in total. Easy requests such as bringing a missing tv remote to the room, to giving a keycard back to someone who had previously left it there personally so they wouldn’t lose it on a night out, were either ignored or had to be fought about. Requests such as as organizing a table for 12 at breakfast for a birthday breakfast was not communicated to anybody from the restaurant, even though it was requested 24h prior and asked to 3 different people at the reception and restaurant. Rooms weren’t as the ones booked so room changes had been made for many of our groups, most of us being offered an additional fee and then being shown another room of the same category and price. At arrival to the second room, towels hung in the room were dirty. Cocktails at the bar not of taste either, highly overpriced and after being billed the cocktail, have the bartender excuse himself because he “doesn’t know how to prepare a cocktail”. On Halloween a member of our group wasn’t let in because of his ripped jeans and trainers and was asked to change. Upon arrival there were people (who weren’t even guest at the hotel) present wearing sweatpants and trainers. Most of us stayed four nights, and it really is shameful that guests are offered this kind of service at this pricepoint. Hotel zoo could easily be one of the most tasteful hotels in the center of Berlin, but the amount of inappropriate staff leaves us no choice but to definitely not return or recommend this place.

      Property in central Berlin, gorgeous lobby and that’s about it. For the rest of the hotel rooms and decor definitely slacked.

      Stayed in November 2019

    • Reviewed: November 1, 2019

      Ali

      Iraq
      10
      Exceptional
      • • Leisure trip
      • • Travelers with friends
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Nothing

      Everything is beautiful and very clean

      Stayed in November 2019

    • Reviewed: October 29, 2019

      Janine

      Malaysia
      1 helpful vote
      7.5
      Good
      • • Leisure trip
      • • Family with young children
      • • Stayed 4 nights

      The location was excellent for walking in the Tiergarten, the Zoo and Aquarium and easy access to the train. Loved the food in the restaurant too.

      Stayed in October 2019

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