You might be eligible for a Genius discount at Napolitano Hotel. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

Across the street from the Caribbean Sea and minutes from the commercial center of Santo Domingo, this hotel offers on-site spa services and a charming restaurant. Napolitano Hotel & Casino offers an outdoor pool surrounded by lounge chairs and umbrellas. The spa offers massage services. The hotel's Terrace Restaurant serves international cuisine. There is also a bar. The Napolitano Hotel is located 35 minutes by car from the international airport of Las Americas. The nearest beach is Boca Chica 22 mi away.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Santo Domingo, this hotel has an excellent location score of 9.0

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Sign in, save money

Sign in, save money

Sign in to see if you can save 10% or more at this property.

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 full beds
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
8.6
Facilities
7.8
Cleanliness
8.2
Comfort
8.1
Value for money
7.7
Location
9.0
Free Wifi
8.1
Select topics to read reviews:

Guests who stayed here loved

  • Marilyn
    United States of America United States of America
    Breakfast was good. I just missing the pancakes. Nice staff 👍 👌 👏 the casino isn't big, but is ok I did win 1200.Dollars 😀 👍
  • Stefan
    United States of America United States of America
    The room and the pool was nice. Also the staff at the bar. I am going to stay again and would recommend it to anyone
  • Edsnicky
    United States of America United States of America
    Napolitano is like being at an all inclusive. the breakfast was amazing ....full buffet breakfast was delicious and complete. the rooms are clean and large and the best views you could ask for.
  • Stephen
    United States of America United States of America
    Great breakfast. Great staff. Rosa in the Spa was amazing.
  • Ian
    United States of America United States of America
    The staff was more than wonderful. So warm and accommodating. As somebody who speaks very little Spanish and had never been to the Dominican Republic I had nothing to worry about. The staff made sure whatever I needed they had an answer for me....
  • Félix
    Dominican Republic Dominican Republic
    did not have breakfast, i was happy with my room and view
  • James
    United States of America United States of America
    I had a good experience with the staff and the hotel was nice good breakfast and food of the day drinks are delicious
  • Victor
    United States of America United States of America
    the view of the rooms is everything!! and the breakfast the best of the best
  • Acmesafe
    United States of America United States of America
    We stayed here for Carnival so the location was perfect. The room was great and it had a nice view.
  • Jessica
    United States of America United States of America
    Friendly staff. Very good breakfast and great location. They gave us an upper room with great view so we can avoid the noise of the terrace. That was nice.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hello. Im a single male traveler. Is this hotel guests friendly?

    hi, yes are guest friendly
    Answered on 27 October 2020
  • I need a 2 bedroom do u guys have that option

    Yes We have This option
    Answered on 23 October 2020
  • hi ...rooms has balcony to smoke ? is this hotel guest friendly : can i have visitors without t charge extra fees ? thank you

    yes, you can
    Answered on 21 October 2021
  • I cannot see my confirmation number. I cannot complete booking without confirmation number.

    You are suposed to receive the confirmation through y mail
    Answered on 23 October 2020
  • do you know or are you located near testing facilities that gives the PCR test because it is required to take the PCR test when returning to US?

    yes, located very near ours
    Answered on 21 October 2021
  • Have you taken any precautions for check-in because of the coronavirus?

    If we have taken all the necessary precautions at Check-in: Take the temperature disinfection of hands and shoes as well as luggage.
    Answered on 4 July 2020
  • Still looking?

Hotel area info

Restaurants
1 Restaurant On Site

  • La Terraza
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Romantic

Amenities of Napolitano Hotel

Most popular amenities
  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Restaurant
  • Spa
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Landmark view
  • Pool view
  • Sea view
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Fold-up bed
  • Clothes rack
Activities
  • Live music/Performance
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Bar crawls
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Karaoke
  • Casino
Living Area
  • Sofa
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Street parking
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Private entrance
  • Car rental
  • Packed lunches
  • Elevator
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – indoorFree!
  • Open all year
Pool 2 – outdoorFree!
  • Open all year
Spa
  • Fitness
  • Massage chair
  • Full-body massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body scrub
  • Waxing services
  • Facial treatments
  • Beauty services
  • Public Bath
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • English
  • French
  • Portuguese

House rules
Napolitano Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 PM to 1:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 14 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 4 years
Extra bed upon request
Free
Crib upon request
$15 per stay
5+ years
Extra bed upon request
Free

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubDiscoverCash

The fine print
Must-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Napolitano Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Napolitano Hotel

  • Napolitano Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Karaoke
    • Casino
    • Beauty services
    • Bar crawls
    • Neck massage
    • Public Bath
    • Spa facilities
    • Happy hour
    • Fitness
    • Swimming pool
    • Waxing services
    • Themed dinners
    • Full-body massage
    • Tour or class about local culture
    • Spa/Wellness packages
    • Live music/Performance
    • Nightclub/DJ
    • Facial treatments
    • Foot massage
    • Spa lounge/Relaxation area
    • Massage chair
    • Body scrub
    • Back massage

  • Room options at Napolitano Hotel include:

    • Twin

  • Napolitano Hotel has 1 restaurant:

    • La Terraza

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Napolitano Hotel on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Napolitano Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Napolitano Hotel is from 3:00 PM, and check-out is until 1:00 PM.

  • The nearest beach is 2,150 feet from Napolitano Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Napolitano Hotel is 0.7 miles from the center of Santo Domingo. All distances are measured in straight lines. Actual travel distances may vary.