• City view
  • Pets allowed
  • Swimming Pool
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
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Get the celebrity treatment with world-class service at Four Points by Sheraton Cuenca

Four Points by Sheraton Cuenca Hotel is within the largest shopping center in the city, Mall del Río with direct access to more than 200 stores, food court and cinemas. Just a few steps from the Convention Center. 7.3km away from Mariscal La Mar airport. All rooms include a private bathroom with shower, hairdryer and free amenities. Also air conditioning, 40 ”LCD TV with cable, coffee maker, safety box, ironing board and iron. The reception and Room service is 24 hours. Access available for people with disabilities. It offers a Bussiness Center, gym on the terrace of the Hotel, swimming pool with a nice view of the city, sauna, Turkish, whirlpool. The Hotel is 2.2 km from the Tomebamba River. 2.5 km from the Pumapungo Museum, 10 minutes from the Historic Center, 5 minutes from the Mirador de Turi, 15 minutes from the Thermal Baths.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Four Points by Sheraton, GHL Hoteles
Hotel chain/brand
Four Points by Sheraton

Property highlights

Top location: Highly rated by recent guests (9.0)

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.3
Comfort
9.3
Value for money
8.7
Location
9.0
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Humberto
    United States United States
    I have stayed twice at this location while in Cuenca. Not disappointed, food was excellent !!
  • Maria
    Spain Spain
    I like the gym, the pool, the sauna Food was Ok, but they should take improve in backery(kind of breads and handmade cakes?
  • Jorge
    Ecuador Ecuador
    Room cleanliness, comfy bed, nice bathroom. Nice variety of breakfast food. View was nice, but next time I will ask for city view.

Hotel surroundings

Restaurants
1 restaurant on site

  • Cook's
    • Cuisine
      Local • International • Latin American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Dairy-free

Facilities of Four Points by Sheraton Cuenca
Great facilities! Review score, 9.1

Most popular facilities
  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Hairdryer
View
  • City view
  • Mountain view
Outdoors
  • Terrace
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
Living Area
  • Desk
Media & Technology
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Reception services
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
Wellness
  • Fitness
  • Steam room
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish

House rules

Four Points by Sheraton Cuenca takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$20 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
US$20 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Mastercard Visa Discover Diners Club American Express Cash Four Points by Sheraton Cuenca accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note there is a service surcharge of USD $1.68 per night per room (includes taxes).

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Four Points by Sheraton Cuenca

  • Four Points by Sheraton Cuenca is 1.7 miles from the centre of Cuenca. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Four Points by Sheraton Cuenca is from 15:00, and check-out is until 12:00.

  • The prices at Four Points by Sheraton Cuenca may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Four Points by Sheraton Cuenca is popular with guests booking family stays.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Four Points by Sheraton Cuenca offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Steam room
    • Swimming Pool
    • Fitness
    • Bicycle rental

  • Four Points by Sheraton Cuenca has 1 restaurant:

    • Cook's

  • Room options at Four Points by Sheraton Cuenca include:

    • Double
    • Twin
    • Suite