Name: Mansion Alcazar
Address: Bolívar 12-55 y Tarqui, 010150 Cuenca, Ecuador, Bolívar 12-55 y Tarqui, 010150, Ecuador
Price range: Prices for upcoming dates start at $103 per night (We Price Match)
Rating: 9.5

Room Info & Price
Facilities
House Rules
Guest Reviews (54)

Mansion Alcazar

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program. Airport Shuttle. Airport shuttle available at no extra charge. You can request this in the next step.

Bolívar 12-55 y Tarqui, 010150 Cuenca, Ecuador –

Traveler photo of Cuenca by Julio Demarchi

October 3, 2017

Lock in a great price for Mansion Alcazar – rated 9.5 by recent guests!

to get started.

We love the beauty of the hotel, privacy, they close the main door at certain hour so it feels like home. Staff was super servicial. Food, environment, facility, everything was class A.

Marisol, United States of America

Beautiful property, housed in 19th century mansion right in the heart of the historic center; tastefully decorated, lobby is spectacular; beautiful atrium garden; room decorated with antiques, and definite attention to detail; bed is comfortable, nice shower

Christopher, United States of America

Beautiful property, excellent staff, wonderful restaurant. We also enjoyed tea time and the live piano player

Steve, United States of America

I love my room. The bed was very confort. I love to find rose petals on the bed and in the bathroom!! Breackfast is delicious!! The meals are great.

Ursula, Peru

There are many great hotels, but I suspect in not many the staff will help you find a doctor, when you get sick (as I did), take you to a hospital, and act as interpreters.

Julian, United States of America

The maison itself - Belle Époque experience; staff was fantastic; VERY good gourmet restaurant

Alexander, Russia

Mansión Alcazar was probably the most luxurious hotel we visited during our Ecuador roundtrip. Our suite was large (don´t let yourself be fooled by the description of the bedroom having 9 square meters at Booking.com; this doesn´t include the much larger second room). The whole edifice is decorated in an old-fashioned but by no means dowdy style. The staff was very cordial, apt and effective. The hotel provides parking at a parking lot about 200 meters away, which is guarded during the day and locked during the night (with the hotel having the keys). The only downside was the limited selection at breakfast and therefore the limited ability to cater to some of our dietary needs (allergy to gluten). All in all, however, it´s easy to understand why Mansión Alcazar is often considered Cuenca´s best hotel.

Philipp, Germany

Ideal location. Beautiful gardens and plantings in the hotel. Room was very nice and comfortable. Hot water bottles come with the turndown service (!) Was there for 2 nites. Should have stayed 3. Dinner there was fine. Also - Eat at the Mangiare Benne Restaurante while you are in Cuenca. (Easy walk from the hotel) A really fine hotel in a great city.

Robert, United States of America

Mansion Alcazar is decorated with exquisite taste, maintaining the Spanish Colonial style. At the same time, remodeled bathrooms offer comfort and neatness. The Restaurant's menu is five stars indeed. Professional staff looks after every detail. I would definitely stay at Mansion Alcazar again and recommend it to any traveler.

Cainmome, United States of America

The hotel itself is nice. It has nothing to do with "La Mirage" in Cotacachi which is a REAL luxury hotel. This hotel is nicely renovated and the restaurant is very good.

Graciela, United States of America

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10

Free WiFi

What guests loved the most:
“We love the beauty of the hotel, privacy, they close the main door at certain hour so it feels like home. Staff was super servicial. Food, environment, facility, everything was class A.”

Marisol United States of America
“Beautiful property, housed in 19th century mansion right in the heart of the historic center; tastefully decorated, lobby is spectacular; beautiful atrium garden; room decorated with antiques, and...”

Christopher United States of America
“Beautiful property, excellent staff, wonderful restaurant. We also enjoyed tea time and the live piano player”

Steve United States of America
“I love my room. The bed was very confort. I love to find rose petals on the bed and in the bathroom!! Breackfast is delicious!! The meals are great.”

Ursula Peru
“There are many great hotels, but I suspect in not many the staff will help you find a doctor, when you get sick (as I did), take you to a hospital, and act as interpreters.”

Julian United States of America
“The maison itself - Belle Époque experience; staff was fantastic; VERY good gourmet restaurant”

Alexander Russia
“Mansión Alcazar was probably the most luxurious hotel we visited during our Ecuador roundtrip. ”

Philipp Germany
“Ideal location. Beautiful gardens and plantings in the hotel. Room was very nice and comfortable. Hot water bottles come with the turndown service (!) Was there for 2 nites. Should have stayed 3. ”

Robert United States of America
“Mansion Alcazar is decorated with exquisite taste, maintaining the Spanish Colonial style. At the same time, remodeled bathrooms offer comfort and neatness. ”

Cainmome United States of America
“The hotel itself is nice. It has nothing to do with "La Mirage" in Cotacachi which is a REAL luxury hotel. This hotel is nicely renovated and the restaurant is very good.”

Graciela United States of America

One of our top picks in Cuenca.

Mansion Alcazar is a colonial boutique hotel in the center of the vibrant city of Cuenca. It offers elegant accommodations with queen beds, free parking and complimentary Wi-Fi.

Rooms at the Mansion Alcazar are tastefully decorated with antique wood furnishings. All have air conditioning, LCD and cable TV and fresh flower bouquets. Suites offer a king bed, a separate lounge area and scenic garden views.

The bar at the Mansion Alcazar offers an extensive wine list, which guests can enjoy in the hotel´s jasmine flower garden. They can also dine in the Casa Alonso restaurant which offers regional and international dishes.

The hotel is conveniently situated only 2 miles from the Mariscal Lamar Airport, and a short walk from the Parque Calderon Square. An airport shuttle is available.

This is our guests' favorite part of Cuenca, according to independent reviews.

This property also has one of the top-rated locations in Cuenca! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

This property is also rated for the best value in Cuenca! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Mansion Alcazar has been welcoming Booking.com guests since Dec 29, 2010

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Most Popular Facilities

Free Parking

Free WiFi

Airport Shuttle (free)

Spa

Non-smoking Rooms

Restaurant

Bar

Good for couples – they rated the facilities 9.6 for two-person stays.

Guests Love...

Located in the best rated area in Cuenca, this hotel has an excellent location score of 9.8

Great Food: Meals here are highly recommended!

Breakfast Info

American

Free WiFi
Guests consistently rate the WiFi as excellent

Free private parking

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Just booked in Cuenca: 1 hotel like Mansion Alcazar was just booked

Hotel surroundings – Guests loved walking around the neighborhood!

Closest Landmarks

Modern Art Museum
0.1 miles
Cuenca New Cathedral
0.3 miles
Abdon Calderón Park
0.3 miles
Straw hat Museum
0.3 miles
Old Cathedral
0.4 miles
Museum of skeletons "Doctor Gabriel Moscoso"
0.4 miles
Tomebamba River
0.5 miles
Museum of the Cañari Identity
0.5 miles
Museum of "Las Conceptas"
0.5 miles
Popular Art Museum
0.6 miles

Restaurants & Markets

SUPERMAXI Supermarket
3.1 miles
10 DE AGOSTO Market
1.1 miles
CASA ALONSO Restaurant
0 miles
EL SAGUAN Cafe/Bar
0.1 miles
MANGIARE BENE Restaurant
0.1 miles
AKELARRE Restaurant
0.2 miles

Natural Beauty

TOMEBAMBA River
1.1 miles
TOREADORA Lake
22.4 miles
CAJAS NATIONAL PARK Mountain
23 miles

Closest Airports

Mariscal Lamar Airport
1.7 miles

What Travelers Love About This Location

“Ideal location. Beautiful gardens and plantings in the hotel. Room was very nice and comfortable. Hot water bottles come with the turndown service (!) Was there for 2 nites. Should have stayed 3. Dinner there was fine. Also - Eat at the Mangiare Benne Restaurante while you are in Cuenca. (Easy walk from the hotel) A really fine hotel in a great city.”

robert

United States of America

“It was centrally located in the heart of old town Cuenca. The service from all of the staff was five star and I would rate that against the best in the U.S. For a property that is around 100 years old they have maintained it extremely well. The garden is absolutely beautiful and the furnishings are very period oriented. The restaurant is fabulous and the price of a gourmet meal is about half of what you would pay in the U.S or UK. The surroundings show some of the age of an old third world city, but that is part of the charm and experience if you want to embrace the culture of the Ecuadorian people. Introduce yourself to Fernando, I believe he is the GM, but acts more like a head concierge, he is amazing. You will be glad you chose to stay at Maison Alaczar. We stayed in a suite for one week in the main building. We spoke to many other guests and they were just as pleased as we were with thier rooms and service of the staff.”

Russell Zins

United States of America

“Fabulous property in a gorgeous Colonial mansion in the heart of downtown. Enjoyed the gardens, dinner in the Gazebo, but the best part was the staff-- they were terrific.”

cynthia

United States of America

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1 Restaurant On Site

Casa Alonso

Food: International

Open for: Breakfast, Lunch, Dinner, High tea, Cocktail hour

Menu: À la carte

5 Reasons to Choose Mansion Alcazar

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Cuenca

House Rules Mansion Alcazar takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

Children older than 10 years are welcome.

Extra beds are not available.

There is no capacity for extra beds in the room.

Pets

Pets are not allowed.

Mansion Alcazar accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

눱

Cleanliness

9.6
Comfort

9.2
Facilities

9.5
Staff

9.7

Value for money

8.9
Free WiFi

10
Location

9.8

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See all guest reviews for Mansion Alcazar

Newest Reviews for Mansion Alcazar

Reviewed: May 26, 2018

Marisol Roman
United States of America
10

“Superb A+”
- • Leisure trip
- • Family with young children
- • 2 rooms
- • Stayed 3 nights
- • Submitted from a mobile device
눉Some pieces of wood tile in our room were squeaky ( noisy ) when you stepped but we understood since it is an old property ( an old family house )
눇We love the beauty of the hotel, privacy, they close the main door at certain hour so it feels like home. Staff was super servicial. Food, environment, facility, everything was class A.

Stayed in May 2018
Reviewed: April 6, 2018

Christopher
United States of America
9.6

“Beautiful, restored mansion in the heart of historic Cuenca”
- • Leisure trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Bathroom was a little cramped, room was on the small side
눇Beautiful property, housed in 19th century mansion right in the heart of the historic center; tastefully decorated, lobby is spectacular; beautiful atrium garden; room decorated with antiques, and definite attention to detail; bed is comfortable, nice shower

Stayed in April 2018
Reviewed: March 31, 2018

Steve Goldfarb
United States of America
10

“We had a great time at the Mansion Alcázar”
- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 6 nights
- • Submitted from a mobile device
눉All good
눇Beautiful property, excellent staff, wonderful restaurant. We also enjoyed tea time and the live piano player

Stayed in March 2018
Reviewed: March 14, 2018

Ursula
Peru
10

“Lovely”
- • Leisure trip
- • Couple
- • Suite
- • Stayed 1 night
- • Submitted from a mobile device
눉I like everything
눇I love my room. The bed was very confort. I love to find rose petals on the bed and in the bathroom!! Breackfast is delicious!! The meals are great.

Stayed in March 2018
Reviewed: February 17, 2018

Julian
United States of America

3 helpful votes
10

“The staff treats you like a family member.”
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
눇There are many great hotels, but I suspect in not many the staff will help you find a doctor, when you get sick (as I did), take you to a hospital, and act as interpreters.

Stayed in February 2018
Reviewed: January 14, 2018

Alexander
Russia
Age group: 35 – 44

3 helpful votes
10

“Excellent boutique hotel in very downtown of Cuenca”
- • Leisure trip
- • Couple
- • Suite
- • Stayed 2 nights
- • Submitted from a mobile device
눉Water flow in the bathroom was slow (esp for hot water)
눇The maison itself - Belle Époque experience; staff was fantastic; VERY good gourmet restaurant

Stayed in January 2018
Reviewed: September 4, 2017

Philipp
Germany

33 helpful votes
9.2

“A true mansion”
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
눇Mansión Alcazar was probably the most luxurious hotel we visited during our Ecuador roundtrip. Our suite was large (don´t let yourself be fooled by the description of the bedroom having 9 square meters at Booking.com; this doesn´t include the much larger second room). The whole edifice is decorated in an old-fashioned but by no means dowdy style. The staff was very cordial, apt and effective. The hotel provides parking at a parking lot about 200 meters away, which is guarded during the day and locked during the night (with the hotel having the keys). The only downside was the limited selection at breakfast and therefore the limited ability to cater to some of our dietary needs (allergy to gluten). All in all, however, it´s easy to understand why Mansión Alcazar is often considered Cuenca´s best hotel.

Stayed in August 2017
Reviewed: August 23, 2017

Margaret
Guatemala
7.9

Good
- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉Small room, no bath tub, no chair, poor internet connection (expected better paying this price).
눇Nice staff; decent food.

Stayed in August 2017
Reviewed: June 5, 2017

Robert
United States of America
9.6

“Beautiful facility - Great location”
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
눇Ideal location. Beautiful gardens and plantings in the hotel. Room was very nice and comfortable. Hot water bottles come with the turndown service (!) Was there for 2 nites. Should have stayed 3. Dinner there was fine. Also - Eat at the Mangiare Benne Restaurante while you are in Cuenca. (Easy walk from the hotel) A really fine hotel in a great city.

Stayed in May 2017
Reviewed: May 8, 2017

Cainmome
United States of America
10

“Mansion Alcazar offers boutique service, exquisitely decorated accomodations and modern comfort.”
- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
눇Mansion Alcazar is decorated with exquisite taste, maintaining the Spanish Colonial style. At the same time, remodeled bathrooms offer comfort and neatness. The Restaurant's menu is five stars indeed. Professional staff looks after every detail. I would definitely stay at Mansion Alcazar again and recommend it to any traveler.

Stayed in April 2017
Reviewed: May 2, 2017

Graciela
United States of America
5.4

“DISAPPOINTED”
- • Leisure trip
- • Family with young children
- • 2 rooms
- • Stayed 3 nights
눉When I made my reservation I asked for a Hypoallergenic room because I am very allergic. We arrived quite late and went straight to our suite. It was NOT up to the standards that we expected, and it was by no means a hypoallergenic room. There was a wool comforter on the bed and feather pillows. Needless to say, I could not sleep a wink all night. This was a horrible way to start our three day stay in Cuenca. The room was cleaned for the second night and I was given hypoallergenic pillows and blankets but my first day in the city was ruined because I was very tired after such a bad night. Also when I tried to book a Spa treatment for myself, my husband and the other couple who were with us, they told us they can only take one person at a time because they only have ONE massage room!!! So, we would have had to wait around for at least four hours for everybody to have a Spa treatment. I don't think I will stay there again. There are a lot of good hotels in Cuenca that are worth the price we paid for Mansion Alcazar.
눇The hotel itself is nice. It has nothing to do with "La Mirage" in Cotacachi which is a REAL luxury hotel. This hotel is nicely renovated and the restaurant is very good.

Stayed in May 2017
Reviewed: April 30, 2017

Russell
United States of America
10

“The Place to stay in Cuenca.”
- • Leisure trip
- • Couple
- • Suite
- • Stayed 6 nights
- • Submitted from a mobile device
눉There wasn't really anything that we disliked about the property. Just remember you are visiting a third world country and that some things are bound to be different than where you come from.
눇It was centrally located in the heart of old town Cuenca. The service from all of the staff was five star and I would rate that against the best in the U.S. For a property that is around 100 years old they have maintained it extremely well. The garden is absolutely beautiful and the furnishings are very period oriented. The restaurant is fabulous and the price of a gourmet meal is about half of what you would pay in the U.S or UK. The surroundings show some of the age of an old third world city, but that is part of the charm and experience if you want to embrace the culture of the Ecuadorian people. Introduce yourself to Fernando, I believe he is the GM, but acts more like a head concierge, he is amazing. You will be glad you chose to stay at Maison Alaczar. We stayed in a suite for one week in the main building. We spoke to many other guests and they were just as pleased as we were with thier rooms and service of the staff.

Stayed in April 2017
Reviewed: April 21, 2017

Lilly
United States of America
10

“I strongly recommend this hotel. Specially if you are planning on going out at night.”
- • Leisure trip
- • Group of friends
- • Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
눇Excellent service. The food is exquisite!

Stayed in April 2017
Reviewed: March 14, 2017

Kevin
Panama
10

“One of the best places i have ever stayed in period.”
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
눇Everything was perfect

Stayed in March 2017
Reviewed: March 7, 2017

Kevin
Panama
10

“Hotel with class”
- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
눉Nothing
눇Perfect is the word

Stayed in March 2017

Sleeps	Room Type
	Suite 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 344 ft² Larger suite featuring a king size bed, scenic view of the grounds and separate lounge area. Room Facilities: • Minibar • Shower • Safe • TV • Telephone • Hairdryer • Wake up service/Alarm clock • Radio • Desk • Sitting area • Free toiletries • Toilet • Bathroom • Heating • Cable channels • Carpeted • Flat-screen TV • Sofa • View • Hardwood/Parquet floors • Wake-up service • Wardrobe/Closet • Towels • Toilet paper • Sofa bed Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Superior Twin Room 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom Room Size 301 ft² Room Facilities: • Shower • Safe • TV • Telephone • Hairdryer • Desk • Free toiletries • Toilet • Bathroom • Heating • Cable channels • Carpeted • Flat-screen TV • View • Hardwood/Parquet floors • Wake-up service • Wardrobe/Closet • Towels • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Standard Double Room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 258 ft² Room Facilities: • Shower • Safe • TV • Telephone • Hairdryer • Desk • Free toiletries • Toilet • Bathroom • Heating • Cable channels • Carpeted • Flat-screen TV • Hardwood/Parquet floors • Wake-up service • Wardrobe/Closet • Towels • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Superior Double Room 1 queen bed	Show prices
Start of dialog content Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Standard Twin Room 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom Room Size 258 ft² Room Facilities: • Shower • Safe • TV • Telephone • Hairdryer • Desk • Free toiletries • Toilet • Bathroom • Heating • Cable channels • Carpeted • Flat-screen TV • Hardwood/Parquet floors • Wake-up service • Wardrobe/Closet • Towels • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Superior Single Room 1 twin bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 172 ft² Room Facilities: • Shower • Safe • TV • Telephone • Hairdryer • Desk • Free toiletries • Toilet • Bathroom • Heating • Cable channels • Carpeted • Flat-screen TV • Hardwood/Parquet floors • Wake-up service • Wardrobe/Closet • Towels • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Mansion Alcazar

Mansion Alcazar This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Most Popular Facilities

Guests Love...

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See availability Hotel surroundings – Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks

Restaurants & Markets

Natural Beauty

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

Casa Alonso

5 Reasons to Choose Mansion Alcazar

Why book with us?

See availability Facilities of Mansion Alcazar Great facilities! Review score, 9.5

Most Popular Facilities

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Newest Reviews for Mansion Alcazar

Marisol Roman

Christopher

Steve Goldfarb

Ursula

Julian

Alexander

Philipp

Margaret

Robert

Cainmome

Graciela

Russell

Lilly

Kevin

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Mansion Alcazar

Hotel surroundings – Guests loved walking around the neighborhood!

Facilities of Mansion Alcazar Great facilities! Review score, 9.5

House Rules Mansion Alcazar takes special requests – add in the next step!