The room we got on the first night was small and at the very end of the garden. We asked for another room and we’re given a beautiful room with a spacious living room in the main building. Breakfast was very good and service was excellent. Front desk staff were very attentive. The hotel is lovely, gracious, with an old world charm. It is very well maintained; gardens are beautiful and it is located very centrally. I would definitely recommend this historic hotel to anyone visiting Cuenca.

Margaret United States of America

Beautiful hotel that's in an excellent location. The staff was great and so was the breakfast. My wife and really loved the place. When we go back we'll stay there atain

Prenston United States of America

The location is fantastic and the property is beautiful. The staff was very helpful

Kevin Ecuador

The decor and style fit well with the colonial area we were in. The gardens are exceptional. Top notch hotel. Facalities great.

Raul United States of America

Specially the garden and the restaurant. An oasis of tranquility in the middle of Cuenca.

Florence Austria

The staff, including the owners, were exceptionally nice and helpful to us. That all treated Us like royalty. Everyone went beyond what would have been expected. The go teal is absolutely stunning. I loved our room (Royal) was large with a beautiful canopy bed. The common area with garden and restaurant was lovely. It was all decorated for Christmas!

Valerie United States of America

The setting was magical. We stayed in one of the garden rooms and I really just wanted to sit in the garden and literally smell the roses. It was beautiful and very well cared for. The small details were charming-water bottle at night , notes and candies left at turn down in the evenings. We had to leave before expected and the concierge was a HUGE help changing all our flights and hotels

Vicki United States of America

truly stunning location with incredibly well kept interiors and furniture

Riccardo Italy

The location, room, breakfast and ambient was excellent. Especially the patio which had a beautiful english garden was unforgettable. The famous French brand (L’occitane) was used for all amenities including body soap, shampoo and conditioner which was impressive. Last but not least, the staff were so friendly, fluent in english and professionally proactive.

Yuzo Angola

Beautiful historic mansion in El Centro, close to many beautiful sites. The entire hotel is full of beautiful antiques. The garden is something out of a French novel, full of lovely flowers and hummingbirds. The staff was very friendly and helpful.

Jeanne United States of America