nothing.

Very supportive staff with excellent english language skills and spotless facilities. Restaurant is also very good.

Stayed in June 2022

Location was great. Middle of old town. Nice duplex rooms. Great coffee at the reception lobby.

Stayed in March 2022

Nothing

Everything. Firstly, the staff were so friendly and always smiling. Secondly the breakfast was excellent and lastly the authentic feel of the courtyards and colonial and indigenous culture/art.

Stayed in January 2020

The restaurant seemed over-priced. We walked to nearby restaurants including an outstanding one called the Theatrum that offered a more varied selection of wines than most anywhere else in the old town. The internet worked perfectly well but it was difficult to reach plugs hidden behind furniture. In general the wiring was old. I should mention that the building is around 500 years old so the ambiance is “historical” in both a mostly good way. It has not been overly modernized. The night receptionist who checked us in at 12:30 am was glum. We were tired and he did not offer much in the way of welcome.

My husband and I loved that this hotel was only a few blocks from the Plaza Grande of old town. We enjoyed coffee in the plaza, walked to tourist sites, and checked out traditional handicraft stores - all within a mile on foot. The numerous pedestrianize streets in the vicinity made strolling along people-watching quite enjoyable. I especially want to compliment Gabriela, one of the day time receptionists for Patio Andaluz, for her unfailingly pleasant assistance. She was also the one who answered questions via email for me ahead of time. Her written and spoken English are excellent and her manner is most gracious. Our duplex room was quite large with the sleeping area and bathroom in a loft. The downstairs sitting area was comfortable. Sitting areas in other parts of the hotel were also pleasant for visiting with friends. (We met friends at the hotel prior to departing for the Galapagos.)

Stayed in December 2019

It would be great if there was an informed short tour of the hotel as the building is very historical and as tourists we are interested in the history and artefacts there.

Breakfast was delicious but expensive at $17 per person. Location was excellent - within walking distance of central plaza and shops

Stayed in August 2019

Rooms are a bit old. I would not rate it as 5 star hotel. Value for money pricy.

Excellent location. Good restaurant. Nice staff.

Stayed in January 2020

Breakfast should be improved. Fruit and cereal was fine but the hot options very disappointing.

Great people working there and nice, clean rooms

Stayed in August 2019

very simple rooms. require some additional decoration

Location is great. Place is overpriced. Breakfast is average, far enough from you could have for this value in international chains

Stayed in July 2019

𝖫𝖾 𝖿𝖺𝗅𝗍𝖺 𝖼𝗈𝗆𝗂𝖽𝖺 𝗍𝗂𝗉𝗂𝖼𝖺 𝖽𝖾 𝖤𝗌𝗉𝖺ñ𝖺 𝖺𝗌𝗂 𝖼𝗈𝗆𝗈 𝖼𝖾𝗋𝗏𝖾𝗓𝖺𝗌 𝗒 𝗏𝗂𝗇𝗈𝗌. 𝖠𝗎𝗊𝗎𝖾 𝖾𝗌𝗈 𝖾𝗌 𝗇𝗈𝗋𝗆𝖺𝗅 𝖾𝗇 𝗍𝗈𝖽𝗈 𝖾𝗅 𝖯𝖺𝗂𝗌 𝗉𝗎𝖾𝗌 𝗅𝖺𝗌 𝖾𝗑𝗉𝗈𝗋𝗍𝖺𝖼𝗂𝗈𝗇𝖾𝗌 𝖾𝗌 𝗎𝗇𝖺 𝖺𝗌𝗂𝗀𝗇𝖺𝗍𝗎𝗋𝖺 𝗉𝖾𝗇𝖽𝗂𝖾𝗇𝗍𝖾 𝖼𝗈𝗇 𝖤𝗌𝗉𝖺ñ𝖺 𝗊𝗎𝖾 𝖾𝗌 𝗅𝖺 𝗉𝗎𝖾𝗋𝗍𝖺 𝖽𝖾 𝖤𝗎𝗋𝗈𝗉𝖺.

𝖤𝗅 𝖾𝗌𝗍𝗂𝗅𝗈 𝖤𝗌𝗉𝖺ñ𝗈𝗅 𝗍𝗂𝗉𝗂𝖼𝗈 𝖽𝖾 𝖠𝗇𝖽𝖺𝗅𝗎𝖼𝗂𝖺 𝗌𝗎 𝖩𝖺𝗋𝖽𝗂𝗇 𝗒 𝖽𝖾𝖼𝗈𝗋𝖺𝖼𝗂ó𝗇 𝗌𝗎𝗌 𝗆𝗎𝖾𝖻𝗅𝖾𝗌 𝗒 𝖻𝗎𝖾𝗇𝗈 𝗎𝗇 𝗌𝖾𝗋𝗏𝗂𝖼𝗂𝗈 𝖾𝗑𝖼𝖾𝗅𝖾𝗇𝗍𝖾. 𝖯𝖺𝗋𝖺 𝗆𝗂 𝖾𝗅 𝗆𝖾𝗃𝗈𝗋 𝗁𝗈𝗍𝖾𝗅 𝖽𝖾 𝖰𝗎𝗂𝗍𝗈.

Stayed in April 2022