Airport shuttle
Travel Sustainable Level 2

Hotel Reina Isabel

AV. AMAZONAS N23-44 Y VEINTIMILLA, 170150 Quito, Ecuador – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.9
Excellent
1,296 reviews

This may be the best hotel in Quito though I haven't stayed elsewhere. My room was fabulous and looked just like the photo on Booking.com. Huge bathroom with whirlpool tub and separate shower. Very comfortable king bed. View was great of outlying mountains. Don't know if I was given an upgrade but it was the best room I've ever had. Many thanks. Staff was very helpful and friendly.

Bill United States of America
a living room with a mirror and chairs and a couch at Hotel Reina Isabel in Quito
a row of treadmills in a gym at Hotel Reina Isabel in Quito
a living room with a couch and a brick wall at Hotel Reina Isabel in Quito
a restaurant with tables and chairs and a chandelier at Hotel Reina Isabel in Quito
+38 photos

Hotel Reina Isabel

Lock in a great price for Hotel Reina Isabel – rated 8.9 by recent guests!

to get started.

Lock in a great price for Hotel Reina Isabel – rated 8.9 by recent guests! to get started.

You're eligible for a Genius discount at Hotel Reina Isabel! To save at this property, all you have to do is sign in.

This chic hotel with spa and brand new gym facilities is located in the heart of the lively Mariscal district. All rooms offer city views and free WiFi. Air-conditioned rooms at Reina Isabel are elegantly styled with parquet floors, upholstered chairs and an earth-toned palette. The suites have iPod docking stations and some of them have hot tubs. At Hotel Reina Isabel guests workout in the fully-equipped fitness facilities without charge.Shuttles to the airport can be arranged. Car rental is also available. . Lumo Restaurant offers international cuisine and room service. Hotel Reina Isabel features a wide variety of the best labels of wines and liquors specially selected and conserved at controlled temperature in our cellar. El Ejido Park is 6 blocks away. Quito’s historical center is 3.1 mi away. Hotel Reina Isabel is 25 mi from Mariscal Sucre Airport.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Show me more
Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Fitness center
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Room service
  • Bar

Property Highlights

Top Location: Highly rated by recent guests (8.7)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 2973 lists

genius property image
Sign in, save money
You could save 10% or more at this property when you sign in
Sign inCreate an account

Availability

Select dates to see this property's availability and prices

—
Room Type
Number of guests
 
1 full bed
1 king bed
2 twin beds
1 king bed
2 full beds
2 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.2
Facilities
9.1
Cleanliness
9.3
Comfort
9.2
Value for money
8.9
Location
8.7
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Bill
    United States of AmericaUnited States of America
    “This may be the best hotel in Quito though I haven't stayed elsewhere. My room was fabulous and looked just like the photo on Booking.com. Huge bathroom with whirlpool tub and separate shower. Very comfortable king bed. View was great of outlying...”
  • Jan
    ItalyItaly
    “Very quiet, spacy rooms, lots of extras, very good breakfast, a funtioning A/C”
  • Ralph
    United States of AmericaUnited States of America
    “Breakfast was exactly the way I like it. Good choices and the food bot heavy. Good fruits. Juices was a little sour.”

Hotel area info

Restaurants
1 Restaurant On Site

  • Lumo Restaurante
    • Cuisine
      Local • International
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegan • Gluten-free

Amenities of Hotel Reina Isabel
Great facilities! Review score, 9.1

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Fitness center
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Guest bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • Landmark view
  • Mountain view
  • View
Outdoors
  • Sun deck
  • Terrace
Kitchen
  • Dining table
  • Cleaning products
Room Amenities
  • Clothes rack
Activities
  • Bicycle rental
Living Area
  • Dining area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Private entrance
  • Car rental
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French

House rules

Hotel Reina Isabel takes special requests – add in the next step!

Check-in

From 1:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$12.20 per child, per night
Crib upon request
Free
3 - 11 years
Extra bed upon request
$12.20 per child, per night
12+ years
Extra bed upon request
$36.60 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa Discover Diners Club American Express Cash Hotel Reina Isabel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The card provided will be pre-authorized after the reservation is made with a charge of 100 USD for the first night and 50 USD for each additional night, with a maximum of 300 USD per stay, to cover unforeseen expenses. This authorization will be released at the time of departure if no additional cost applies. Guests using a debit card should keep in mind that the release of the funds may take more time according to the procedures of the bank.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Reina Isabel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of USD 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Hotel Reina Isabel

  • Hotel Reina Isabel has 1 restaurant:

    • Lumo Restaurante

  • Hotel Reina Isabel offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Bicycle rental

  • Hotel Reina Isabel is 2 miles from the center of Quito. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Reina Isabel include:

    • Double
    • Studio
    • Twin

  • The prices at Hotel Reina Isabel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Hotel Reina Isabel is from 1:00 PM, and check-out is until 12:00 PM.