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This chic hotel with spa and brand new gym facilities is located in the heart of the lively Mariscal district. All rooms offer city views and free WiFi. Air-conditioned rooms at Reina Isabel are elegantly styled with parquet floors, upholstered chairs and an earth-toned palette. The suites have iPod docking stations and some of them have hot tubs. At Hotel Reina Isabel guests workout in the fully-equipped fitness facilities without charge.Shuttles to the airport can be arranged. Car rental is also available. . Lumo Restaurant offers international cuisine and room service. Hotel Reina Isabel features a wide variety of the best labels of wines and liquors specially selected and conserved at controlled temperature in our cellar. El Ejido Park is 6 blocks away. Quito’s historical center is 3.1 mi away. Hotel Reina Isabel is 25 mi from Mariscal Sucre Airport.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Hotel Reina Isabel has been welcoming guests since Nov 24, 2011

Property Highlights

Top Location: Highly rated by recent guests (8.7)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info


Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Select dates to see this property's availability and prices

Room Type
2 twin beds
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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
Select topics to read reviews:

See what guests loved the most:

  • Jan
    Very quiet, spacy rooms, lots of extras, very good breakfast, a funtioning A/C
  • Ralph
    United States of AmericaUnited States of America
    Breakfast was exactly the way I like it. Good choices and the food bot heavy. Good fruits. Juices was a little sour.
  • Amir
    The room was excellent, bed was very comfortable and a nice work desk. Breakfast was good and the staff was extremely helpful.
  • Nanqiao
    United States of AmericaUnited States of America
    Great facility. Looking new and well maintained. Staff is very helpful. Communication in English is very smooth for non-Spanish speaking visitors like us.
  • Glanville
    United States of AmericaUnited States of America
    I loved the room I had. I love a room with big windows and a lot of views. My room had this and then some!
  • Kian
    Huge comfortable rooms with luxurious bathrooms. Amazing staff. Good breakfast.
  • Sharon
    Spacious room, good location, very kind and helpful staff
  • Don
    This has become our go to hotel when we are in Quito which is quite often. We like the location and we always stay in room 412 which is a suite with separate seating area, large bedroom, spacious bathroom and coffee and tea making facilities...
  • Urrutia
    United States of AmericaUnited States of America
    The staff was remarkable supportive. At the restaurant, the service provided was excellent; menus, beverages and Juan Carlos as the rest of the staff were very professional and helpful. The receptionists bringing the extra mile with a smile to...
  • Jennifer
    United States of AmericaUnited States of America
    My friend and I greatly enjoyed our stay at Hotel Reina Isabel. We found our room to be extremely spacious with lots of seating areas. We were also able to check in early which was nice after an overnight flight. The location of the hotel was...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi I made a reservation for the wendsday , my lands at 1 am , I will arrive at 2 am thank you

    Thanks for the information
    Answered on 27 March 2021
  • I couldn’t make the plane , can I move my reservation for the 18 th 2 am?

    Can you help us please with your confirmation number
    Answered on 27 March 2021
  • Taxi from airport. Price please? Arriving approximately 6 6 pm on 5/2/2020

    It will be our pleasure to help you arrange this service. The airport is located outside the city, and the cost of our transfer from the airport to th..
    Answered on 3 February 2020
  • How far is the hotel from plaza grande and the main churches to visit? If you need to take a taxi from your hotel what is the average cost?

    Dear guest, The hotel is 7 minutes from the Plaza Grande, you can go by taxi, normally all yellow taxis have a meter and you should pay between $2 and..
    Answered on 8 August 2022
  • Does the airport shuttle run at all hours? Our flight is set to arrive at 11:30 p.m.

    Good morning We can arrange the shuttle any time you need there is not a problem, Best Regards Hotel Reina Isabel
    Answered on 28 January 2020
  • Does the hotel has a sauna?

    Unfortunately the Sauna is out of service
    Answered on 8 February 2023
  • Still looking?

Hotel area info *

1 Restaurant On Site

  • Lumo Restaurante
    • Cuisine
      Local • International
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
    • Dietary options
      Vegan • Gluten-free

Amenities of Hotel Reina Isabel
Great facilities! Review score, 9.1

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Fitness center
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Room service
  • Bar
  • Toilet paper
  • Towels
  • Bidet
  • Guest bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • City view
  • Landmark view
  • Mountain view
  • View
  • Sun deck
  • Terrace
  • Dining table
  • Cleaning products
Room Amenities
  • Clothes rack
  • Bicycle rental
Living Area
  • Dining area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Private entrance
  • Car rental
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
  • Upper floors accessible by elevator
  • Fitness
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French

House rules

Hotel Reina Isabel takes special requests – add in the next step!


From 1:00 PM

Guests are required to show a photo ID and credit card at check-in


Until 12:00 PM



Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$12.20 per child, per night
Crib upon request
3 - 11 years
Extra bed upon request
$12.20 per child, per night
12+ years
Extra bed upon request
$36.60 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18


Pets are not allowed.

Maestro Mastercard Visa Discover Diners Club American Express Cash Hotel Reina Isabel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The card provided will be pre-authorized after the reservation is made with a charge of 100 USD for the first night and 50 USD for each additional night, with a maximum of 300 USD per stay, to cover unforeseen expenses. This authorization will be released at the time of departure if no additional cost applies. Guests using a debit card should keep in mind that the release of the funds may take more time according to the procedures of the bank.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Reina Isabel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of USD 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Hotel Reina Isabel

  • Check-in at Hotel Reina Isabel is from 1:00 PM, and check-out is until 12:00 PM.

  • The prices at Hotel Reina Isabel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Reina Isabel has 1 restaurant:

    • Lumo Restaurante

  • Hotel Reina Isabel is 2 miles from the center of Quito. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Reina Isabel offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Bicycle rental

  • Guests staying at Hotel Reina Isabel can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • American

  • Room options at Hotel Reina Isabel include:

    • Double
    • Studio
    • Twin