Hotel
 Sheraton Quito

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.
Travel Sustainable property

Avenida Republica de El Salvador, 36-212, 170150 Quito, Ecuador – Excellent location – show map

Excellent location – rated 9.4/10! (score from 299 reviews)

Real guests • Real stays • Real opinions

8.7
Excellent
299 reviews

Everything is perfect！Fruitful breakfast, very nice staff, wonderful location.

Falcon China

super clean, friendly staff, great price for accommodations, and good pricing on in room dining.

Natalie United States of America

Great customer service; nice room. The taxi driver they assigned us was excellent and spoke good English. Lovely hotel.

Peggy United States of America

The location is excellent. There is a big shopping mall across the street where you can go for the food court if you like. But there is also plenty of restaurant to go including some Chinese restaurants nearby.

Amy United States of America

Overall, a 10 experience!!! Luxury and professionalism all the way. Huge TV, huge expensive bed, nice shower, employees are super attentive but not clingy. I wish I could stay there forever, it was soooooo nice!! Located just beside the mall in the heart of downtown

Andrey United States of America

Breakfast is good, yet in a country that has local specialties for breakfast that are gluten free (such as pan de yuca) it amazes me that the only "bread like" option are dry rice crackers. Could be better.

Hector United States of America

Restaurant on site was excellent. Hotel staff was amazing .

Jorge United States of America

Staff was really nice and diligent. Very clean rooms.

Monica Ecuador

The property was in a good location and the rooms were lovely. The staff was welcoming and friendly. The bell hop who took us to our room was very sweet and friendly, I wanted to invite him to dinner. We were upgraded to a suite and that was really nice. One quirky thing, they only gave us one fluffy robe, and there were two of us in the room so that was a bit odd. We didn't have breakfast at the hotel but did have dinner at the deli that's part of the hotel. The food was just average, not great but not bad, either. I would definitely stay here again.

Judy United States of America

Great breakfast and overall level of service was excellent. The only issue we had was with the medical laboratory that the hotel arranged to do our pre departure Covid test as the personal information Which they had on my spouses Covid test was not correct. However Juan Pablo with the hotel management got this corrected for us. Overall were very pleased with all of the services and the facilities!

Anonymous United States of America
8.7
Excellent
299 reviews
  • What guests loved the most:
  • “Everything is perfect！Fruitful breakfast, very nice staff, wonderful location.”
    Falcon Falcon China China
  • “super clean, friendly staff, great price for accommodations, and good pricing on in room dining.”
    Natalie Natalie United States of America United States of America
  • “Great customer service; nice room. The taxi driver they assigned us was excellent and spoke good English. Lovely hotel.”
    Peggy Peggy United States of America United States of America
  • “The location is excellent. There is a big shopping mall across the street where you can go for the food court if you like.”
    Amy Amy United States of America United States of America
  • “Overall, a 10 experience!!! Luxury and professionalism all the way. Huge TV, huge expensive bed, nice shower, employees are super attentive but not clingy.”
    Andrey Andrey United States of America United States of America
  • “Breakfast is good, yet in a country that has local specialties for breakfast that are gluten free (such as pan de yuca) it amazes me that the only "bread like" option are dry rice crackers.”
    Hector Hector United States of America United States of America
  • “Restaurant on site was excellent. Hotel staff was amazing .”
    Jorge Jorge United States of America United States of America
  • “Staff was really nice and diligent. Very clean rooms.”
    Monica Monica Ecuador Ecuador
  • “The property was in a good location and the rooms were lovely. The staff was welcoming and friendly. The bell hop who took us to our room was very sweet and friendly, I wanted to invite him to dinner....”
    Judy Judy United States of America United States of America
  • “Great breakfast and overall level of service was excellent. The only issue we had was with the medical laboratory that the hotel arranged to do our pre departure Covid test as the personal information...”
    United States of America United States of America

Categories:

  • Staff9.1
  • Facilities8.8
  • Cleanliness9.3
  • Comfort9.2
  • Value for money8.4
  • Location9.4
  • Free WiFi8.7

Get the celebrity treatment with world-class service at Sheraton Quito

Strategically located in front of Quicentro, Quito’s main shopping mall, Sheraton Quito Hotel offers a spa with panoramic city views and a restaurant. Free WiFi and parking are provided. The historical center is 4.2 mi away.

Rooms at Sheraton Quito are spacious and luxuriously designed. They feature air conditioning, mini-bars, plasma TVs and seating areas with sofa beds. All of them have private bathrooms with toiletries.

Guests can listen to live piano music in the Lobby bar and enjoy local and international food in the Cooks Restaurant. A complete buffet breakfast with variety of food and lunch are served at Fragatas restaurant. Complimentary welcome drinks are offered.

Sheraton Fitness, located on the 11th floor, features a hot tub and a fitness center.

Sheraton Quito is located 3.1 mi from the Colonial Old Town and Free parking is available.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Sheraton Quito has been welcoming Booking.com guests since Jun 11, 2012
 Hotel chain/brand: GHL Hoteles , Sheraton

Show me more

Most popular amenities

Free WiFi
Airport shuttle
Free parking
Fitness center
Non-smoking rooms
Family rooms
Bar

Property Highlights

Top Location: Highly rated by recent guests (9.4)

Breakfast Info

American, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 327 lists

Availability

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Room Type
Sleeps
 
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Sheraton Quito

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.7
Excellent · 299 reviews
Read all reviews
Categories:
  • Staff9.1
  • Facilities8.8
  • Cleanliness9.3
  • Comfort9.2
  • Value for money8.4
  • Location9.4
  • Free WiFi8.7

Select topics to read reviews:

See what guests loved the most:

  • Falcon
    ChinaChina
    “Everything is perfect！Fruitful breakfast, very nice staff, wonderful location.”
  • Natalie
    United States of AmericaUnited States of America
    “super clean, friendly staff, great price for accommodations, and good pricing on in room dining.”
  • Peggy
    United States of AmericaUnited States of America
    “Great customer service; nice room. The taxi driver they assigned us was excellent and spoke good English. Lovely hotel.”
  • Amy
    United States of AmericaUnited States of America
    “The location is excellent. There is a big shopping mall across the street where you can go for the food court if you like. But there is also plenty of restaurant to go including some Chinese restaurants nearby.”
  • Andrey
    United States of AmericaUnited States of America
    “Overall, a 10 experience!!! Luxury and professionalism all the way. Huge TV, huge expensive bed, nice shower, employees are super attentive but not clingy. I wish I could stay there forever, it was soooooo nice!! Located just beside the mall in the...”
  • Hector
    United States of AmericaUnited States of America
    “Breakfast is good, yet in a country that has local specialties for breakfast that are gluten free (such as pan de yuca) it amazes me that the only "bread like" option are dry rice crackers. Could be better.”
  • Jorge
    United States of AmericaUnited States of America
    “Restaurant on site was excellent. Hotel staff was amazing .”
  • Monica
    EcuadorEcuador
    “Staff was really nice and diligent. Very clean rooms.”
  • Judy
    United States of AmericaUnited States of America
    “The property was in a good location and the rooms were lovely. The staff was welcoming and friendly. The bell hop who took us to our room was very sweet and friendly, I wanted to invite him to dinner. We were upgraded to a suite and that was really...”
  • A
    Anonymous
    United States of AmericaUnited States of America
    “Great breakfast and overall level of service was excellent. The only issue we had was with the medical laboratory that the hotel arranged to do our pre departure Covid test as the personal information Which they had on my spouses Covid test was not...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Do you offer covid tests? Are they available in the evening? How long does it take to get results back?
    We do but the payment is directly with the company. It depends of the test but usually the PCR test a day and rapid antigen test in 2 hours.
    Answered on July 25, 2021
  • El parqueo tiene costo adicional? Esta dentro de las instalaciones del hotel?
    Estimado, el hptel cuenta con parqueadero dentro de la tarifa.
    Answered on October 28, 2021
  • Do you have a club or level rooms?
    Yes, we have. At your check in we could help you with all the information.
    Answered on February 17, 2020
  • Do you have an airport shuttle and also a club level room, for 1 night March 2, . Price for two double or 2 queen beds?
    Yes, could you please send us your email in order to contacto you?
    Answered on February 17, 2020
  • Do you have an airport shuttle, and if so what is the cost? Is it possible to get a later checkout?Thank you
    Dear, for sure we have a shuttle service, the cost is 25.00usd, you can pay in cash or charge to your room (plus taxes). For sure we could give you a late check out until 6pm.
    Asked about: Standard Double Room • Answered on August 8, 2020

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Atahualpa Olympic Stadium
    0.1 miles
  • Quicentro Shopping Mall
    0.1 miles
  • Multicines
    0.4 miles
  • Iñaquito Mall
    0.5 miles
  • La Carolina Park
    0.5 miles
  • Ecuador Natural Science Museum
    0.6 miles
  • Quito's Vivarium
    0.7 miles
  • Metropolitan Park
    0.8 miles
  • Guayasamin Museum
    0.9 miles
  • Cinemark Cinemas
    1 miles
Restaurants & cafes
  • Restaurant RESTAURANTE SUR
    0.6 miles
  • Restaurant TGI FRIDAYS
    0 miles
  • Restaurant SEGUNDO MUELLE
    0 miles
  • Cafe/Bar JUAN VALDEZ
    0.1 miles
  • Cafe/Bar SWEET AND COFFEE
    0.1 miles
  • Cafe/Bar CYRANO
    0.3 miles
Top attractions
  • Equinoctial Technologic University
    1 miles
  • El Jardin Mall
    1 miles
  • Capilla del Hombre Museum
    1.1 miles
  • Ananke
    1.7 miles
  • El Ejido Park
    2.4 miles
  • El Ejido Park Art Fair
    2.6 miles
  • Sucre Theatre
    3.5 miles
  • Colonial Art Museum
    3.6 miles
  • Bolivar Theatre
    3.8 miles
  • Liga Deportiva Universitaria Stadium
    4.9 miles
Natural Beauty
  • Mountain JARDIN BOTÁNICO
    0.6 miles
  • Mountain BULEVAR NACIONES UNIDAS
    0 miles
  • Mountain PARQUE LA CAROLINA
    0.3 miles
Closest Airports
  • Quito Mariscal Sucre International Airport
    9 miles
How to get to Sheraton Quito from Quito Mariscal Sucre International Airport
    Private shuttle
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
1 Restaurant On Site

    Restaurant

    Food: Local, International, Latin American

    Menu: Buffet & À La Carte

Amenities of Sheraton Quito

Most popular amenities

Free WiFi
Airport shuttle
Free parking
Fitness center
Non-smoking rooms
Family rooms
Bar
Outdoors
  • Sun deck
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Happy hour Additional charge
  • Bicycle rental (additional charge)
Food & Drink
  • Coffee house on site
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
  • Electric vehicle charging station
  • Parking garage
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Suit press
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet basket
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Health & Wellness Facilities
  • Fitness
  • Full-body massage Additional charge
  • Hand massage Additional charge
  • Head massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Solarium
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules Sheraton Quito takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Sheraton Quito accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note there is a service surcharge of USD $1.50 per night per room (includes taxes).

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

Please inform Sheraton Quito of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Spa/wellness center is closed from Tue, Feb 02, 2021 until Fri, Dec 31, 2021

Hot tub/jacuzzi is closed from Tue, Feb 02, 2021 until Fri, Dec 31, 2021

FAQs about Sheraton Quito

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Sheraton Quito on this page.

  • Room options at Sheraton Quito include:

    • Double
    • Twin
    • Suite

  • Guests staying at Sheraton Quito can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • American
    • Buffet

  • Check-in at Sheraton Quito is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Sheraton Quito may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sheraton Quito is 3.7 miles from the center of Quito.

  • From the nearest airport, you can get to Sheraton Quito by:

    • Airport shuttle (arranged by property) 45min

  • Sheraton Quito has 1 restaurant:

    • Restaurant

  • Sheraton Quito offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Bicycle rental (additional charge)
    • Solarium
    • Spa lounge/Relaxation area
    • Happy hour
    • Hand massage
    • Steam room
    • Foot massage
    • Public Bath
    • Fitness
    • Back massage
    • Full-body massage
    • Head massage
    • Spa/Wellness packages
    • Neck massage