Hotel Sheraton Quito
Avenida Republica de El Salvador, 36-212, 170150 Quito, Ecuador – Excellent location – show map
Excellent location – rated 9.5/10! (score from 185 reviews)
Real guests • Real stays • Real opinions
Overall, a 10 experience!!! Luxury and professionalism all the way. Huge TV, huge expensive bed, nice shower, employees are super attentive but not clingy. I wish I could stay there forever, it was soooooo nice!! Located just beside the mall in the heart of downtown
United States of AmericaBreakfast is good, yet in a country that has local specialties for breakfast that are gluten free (such as pan de yuca) it amazes me that the only "bread like" option are dry rice crackers. Could be better.
United States of AmericaRestaurant on site was excellent. Hotel staff was amazing .
United States of AmericaStaff was really nice and diligent. Very clean rooms.
EcuadorThe property was in a good location and the rooms were lovely. The staff was welcoming and friendly. The bell hop who took us to our room was very sweet and friendly, I wanted to invite him to dinner. We were upgraded to a suite and that was really nice. One quirky thing, they only gave us one fluffy robe, and there were two of us in the room so that was a bit odd. We didn't have breakfast at the hotel but did have dinner at the deli that's part of the hotel. The food was just average, not great but not bad, either. I would definitely stay here again.
United States of AmericaGreat breakfast and overall level of service was excellent. The only issue we had was with the medical laboratory that the hotel arranged to do our pre departure Covid test as the personal information Which they had on my spouses Covid test was not correct. However Juan Pablo with the hotel management got this corrected for us. Overall were very pleased with all of the services and the facilities!
United States of AmericaThe stuff is friendly and the bed is comfortable.
PhilippinesElegant & comfortable room. Attentive and flexible stafff.
MalaysiaThe staff at the front were very nice throughout my 2 day stay.
Ecuadorthe hotel set up a taxi to pick me up from the airport. he was very professional and helpful and made me feel comfortable and safe.
Thailand
- What guests loved the most:
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Andrey
United States of America
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Hector
United States of America
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Jorge
United States of America
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Monica
Ecuador
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Judy
United States of America
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United States of America
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Sam
Philippines
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Steven
Malaysia
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Anita
Ecuador
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Courtney
Thailand
Get the celebrity treatment with world-class service at Sheraton Quito
One of our top picks in Quito. Strategically located in front of Quicentro, Quito’s main shopping mall, Sheraton Quito Hotel offers a spa with panoramic city views and a restaurant. Free WiFi and parking are provided. The historical center is 4.2 mi away.
Rooms at Sheraton Quito are spacious and luxuriously designed. They feature air conditioning, mini-bars, plasma TVs and seating areas with sofa beds. All of them have private bathrooms with toiletries.
Guests can listen to live piano music in the Lobby bar and enjoy local and international food in the Cooks Restaurant. A complete buffet breakfast with variety of food and lunch are served at Fragatas restaurant. Complimentary welcome drinks are offered.
Sheraton Fitness, located on the 11th floor, features a hot tub and a fitness center.
Sheraton Quito is located 3.1 mi from the Colonial Old Town and Free parking is available.
Couples in particular like the location – they rated it 9.4 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 8.9 for two-person stays.
Top Location: Highly rated by recent guests (9.5)
Breakfast Info
American, Buffet
Free private parking available at the hotel
Loyal Customers
There are more repeat guests here than most other properties.
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Suite, Club level, 1 Bedroom Executive Suite, King, Sofa bed
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See what guests loved the most:
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Andrey
United States of America“Overall, a 10 experience!!! Luxury and professionalism all the way. Huge TV, huge expensive bed, nice shower, employees are super attentive but not clingy. I wish I could stay there forever, it was soooooo nice!! Located just beside the mall in the heart of downtown ” Read more
-
Hector
United States of America
“Breakfast is good, yet in a country that has local specialties for breakfast that are gluten free (such as pan de yuca) it amazes me that the only "bread like" option are dry rice crackers. Could be better.”
-
Jorge
United States of America
“Restaurant on site was excellent. Hotel staff was amazing .”
-
Monica
Ecuador“Staff was really nice and diligent. Very clean rooms.”
-
Judy
United States of America
“The property was in a good location and the rooms were lovely. The staff was welcoming and friendly. The bell hop who took us to our room was very sweet and friendly, I wanted to invite him to dinner. We were upgraded to a suite and that was really nice. One quirky thing, they only gave us one fluffy robe, and there were two of us in the room so that was a bit odd. We didn't have breakfast at the hotel but did have dinner at the deli that's part of the hotel. The food was just average, not great but not bad, either. I would definitely stay here again.” Read more
-
Anonymous
United States of America
“Great breakfast and overall level of service was excellent. The only issue we had was with the medical laboratory that the hotel arranged to do our pre departure Covid test as the personal information Which they had on my spouses Covid test was not correct. However Juan Pablo with the hotel management got this corrected for us. Overall were very pleased with all of the services and the facilities!” Read more
-
Sam
Philippines“The stuff is friendly and the bed is comfortable. ”
-
Steven
Malaysia“Elegant & comfortable room. Attentive and flexible stafff.”
-
Anita
Ecuador
“The staff at the front were very nice throughout my 2 day stay.”
-
Courtney
Thailand“the hotel set up a taxi to pick me up from the airport. he was very professional and helpful and made me feel comfortable and safe.”
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About Sheraton Quito
Welcoming Booking.com guests since Jun 11, 2012
We speak your language
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5 reasons to choose Sheraton Quito
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Quito
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Atahualpa Olympic Stadium0.1 miles
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Quicentro Shopping Mall0.1 miles
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Multicines0.4 miles
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Iñaquito Mall0.5 miles
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La Carolina Park0.5 miles
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Ecuador Natural Science Museum0.6 miles
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Quito's Vivarium0.7 miles
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Metropolitan Park0.8 miles
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Guayasamin Museum0.9 miles
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Cinemark Cinemas1 miles
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Restaurant RESTAURANTE SUR0.6 miles
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Restaurant TGI FRIDAYS0 miles
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Restaurant SEGUNDO MUELLE0 miles
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Cafe/Bar JUAN VALDEZ0.1 miles
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Cafe/Bar SWEET AND COFFEE0.1 miles
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Cafe/Bar CYRANO0.3 miles
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Equinoctial Technologic University1 miles
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El Jardin Mall1 miles
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Capilla del Hombre Museum1.1 miles
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Ananke1.7 miles
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El Ejido Park2.4 miles
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El Ejido Park Art Fair2.6 miles
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Sucre Theatre3.5 miles
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Colonial Art Museum3.6 miles
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Bolivar Theatre3.8 miles
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Liga Deportiva Universitaria Stadium4.9 miles
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Mountain JARDIN BOTÁNICO0.6 miles
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Mountain BULEVAR NACIONES UNIDAS0 miles
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Mountain PARQUE LA CAROLINA0.3 miles
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Quito Mariscal Sucre International Airport9 miles
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RetryRestaurant
Food: Local, International, Latin American
Amenities of Sheraton Quito
Great facilities! Review score, 8.9
Most popular amenities
Outdoors
- Sun deck
Pets
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Pets are allowed on request. Charges may apply.
Activities
- Happy hour Additional charge
Food & Drink
- On-site coffee shop
- Bottle of water
- Kids' meals Additional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
- Accessible parking
- Parking garage
- Street parking
Free! Free private parking is possible on site (reservation is not needed).
Front Desk Services
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Suit press
- Shoeshine
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Business center Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- 24-hour security
- Safe
General
- Shuttle service
- Pet basket
- Shared lounge/TV area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Air conditioning
- Smoke-free property
- Heating
- Soundproof rooms
- Elevator
- Honeymoon suite
- VIP room facilities
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Health & Wellness Facilities
- Fitness
- Full-body massage Additional charge
- Hand massage Additional charge
- Head massage Additional charge
- Foot massage Additional charge
- Neck massage Additional charge
- Back massage Additional charge
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Bathhouse
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa Additional charge
- Solarium
- Fitness center
- Sauna
Languages Spoken
- English
- Spanish
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RetrySustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
These are the steps this property has taken to provide more sustainable and eco-friendly travel:
- Recycling bins available to guests and waste is recycled
- The property makes efforts to reduce food waste
- Single-use plastic stirrers not used
- Single-use plastic straws not used
- Water-efficient toilets
- Option to opt out of daily room cleaning
- Option to reuse towels
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Sheraton Quito accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform Sheraton Quito of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Spa/wellness center is closed from Tue, Feb 02, 2021 until Fri, Dec 31, 2021
Hot tub/jacuzzi is closed from Tue, Feb 02, 2021 until Fri, Dec 31, 2021
FAQs about Sheraton Quito
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The following parking options are available to guests staying at Sheraton Quito (subject to availability):
- On-site parking
- Private Parking
- Parking
- Street parking
- Parking garage
- Accessible parking
- Free parking
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Sheraton Quito offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Massage
- Solarium
- Spa/Wellness packages
- Steam room
- Head massage
- Happy hour
- Neck massage
- Spa lounge/Relaxation area
- Full-body massage
- Bathhouse
- Back massage
- Hand massage
- Foot massage
- Fitness
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Yes, there's a hot tub. You can find out more about this and the other facilities at Sheraton Quito on this page.
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Sheraton Quito is 3.7 miles from the center of Quito.
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Guests staying at Sheraton Quito can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).
Breakfast option(s) include:
- American
- Buffet
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Sheraton Quito has 1 restaurant:
- Restaurant
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Check-in at Sheraton Quito is from 3:00 PM, and check-out is until 12:00 PM.
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Room options at Sheraton Quito include:
- Double
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From the nearest airport, you can get to Sheraton Quito by:
- Airport shuttle (arranged by property) 45min
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The prices at Sheraton Quito may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
