Hotel

Hotel Victoria

Calle Larga 6-93 y Presidente Antonio Borrero , 010104 Cuenca, Ecuador – Excellent location – show map

Excellent location – rated 9.7/10! (score from 309 reviews)

Real guests • Real stays • Real opinions

9.1
Wonderful
309 reviews

what I like the most of Hotel Victoria is the backyard and the possibility of seeing hummingbird while having breakfast.

Ingrid Ecuador

The staff were amazing. They were so helpful and patient with us. We changed rooms 3 times because we wanted a bigger room and did not want to be in a room under the dining room. My husband came down with covid and they worked with us to deliver meals to the room and housekeeping passes us what we needed through the door.

Kelley United States of America

The location and views. The staff is great and very professional.

Elisa United States of America

beautiful old hotel. excellent staff. breakfast was delicious.

Justin United States of America

the location is amazing and everything about this hotel is first class from check in to check out .

Joseph United States of America

Breakfast was wonderful and the Raoul was extremely accommodating and helpful. The location is perfect for walking to all the great restaurants, museums and activities. The furnishings are beautiful and comfortable. And the staff very friendly and accommodating. My bed was comfy and warm, and the garden right outside my door was relaxing and spectacular. I loved that I could hear the river at night after the traffic and activity died down.

Terry Ecuador

I really enjoy the garden at the hotel. I asked for a room with a window that let me enjoy the light because of work. They put me on the room 001, this room is in front of the garden. Really enjoy the view and also found cats there.

Ingrid Ecuador

Great location in the historic district. Friendly staff. Excellent restaurant on site.

Charles United States of America

The hotel is beautiful, excellent location and a wonderful view to the river. I appreciate some little details that they left in their room.

Galarza Ecuador

Location was excellent to restaurants and shops. Staff was exceptional.

Thomas United States of America
9.1
Wonderful
309 reviews
  • What guests loved the most:
  • “what I like the most of Hotel Victoria is the backyard and the possibility of seeing hummingbird while having breakfast.”
    Ingrid Ingrid Ecuador Ecuador
  • “The staff were amazing. They were so helpful and patient with us. We changed rooms 3 times because we wanted a bigger room and did not want to be in a room under the dining room.”
    Kelley Kelley United States of America United States of America
  • “The location and views. The staff is great and very professional.”
    Elisa Elisa United States of America United States of America
  • “beautiful old hotel. excellent staff. breakfast was delicious.”
    Justin Justin United States of America United States of America
  • “the location is amazing and everything about this hotel is first class from check in to check out .”
    Joseph Joseph United States of America United States of America
  • “Breakfast was wonderful and the Raoul was extremely accommodating and helpful. The location is perfect for walking to all the great restaurants, museums and activities.”
    Terry Terry Ecuador Ecuador
  • “I really enjoy the garden at the hotel. I asked for a room with a window that let me enjoy the light because of work. They put me on the room 001, this room is in front of the garden.”
    Ingrid Ingrid Ecuador Ecuador
  • “Great location in the historic district. Friendly staff. Excellent restaurant on site.”
    Charles Charles United States of America United States of America
  • “The hotel is beautiful, excellent location and a wonderful view to the river. I appreciate some little details that they left in their room.”
    Galarza Galarza Ecuador Ecuador
  • “Location was excellent to restaurants and shops. Staff was exceptional.”
    Thomas Thomas United States of America United States of America

Categories:

  • Staff9.5
  • Facilities9.1
  • Cleanliness9.3
  • Comfort9.2
  • Value for money9.0
  • Location 9.7
High score for Cuenca

You're eligible for a Genius discount at Hotel Victoria! To save at this property, all you have to do is sign in.

Set in a charming house with a garden and views of the city, Hotel Victoria offers rooms with free WiFi and private balconies in Cuenca. Breakfast is provided, and guests can enjoy the restaurant where local dishes are served. Remigio Crespo Museum is 350 feet away.

With large windows overlooking the garden and the city, rooms at Victoria are very bright. All of them have heating, private bathrooms and seating areas fitted with stylish furnishing.

An American breakfast including fruits, juices, eggs, assorted breads, jam and butter is served daily. El Jardin Restaurant offers gourmet food, and there is also a bar that offers cocktails. Guests are welcomed with free drinks.

Guests can relax in the garden, which affords panoramic views of the city, or in the charming lobby fitted with antique furnishing. Hotel Victoria is 1,650 feet from the Old Cathedral and 1.9 mi from Mariscal Lamar International Airport.

This is our guests' favorite part of Cuenca, according to independent reviews.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Hotel Victoria has been welcoming Booking.com guests since Dec 28, 2011

Show me more
Most popular amenities
Free parking
Free WiFi
Family rooms
Non-smoking rooms
Restaurant
Room service
24-hour front desk
Bar

Property Highlights

Located in the best-rated area in Cuenca, this hotel has an excellent location score of 9.7

Great Food: Meals here are highly recommended!

Breakfast Info

American

Free private parking available at the hotel

Saved to 720 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 twin bed
2 twin beds
1 full bed
1 twin bed
and
2 full beds
2 twin beds
and
1 sofa bed
and
1 queen bed
1 full bed
and
1 sofa bed
1 queen bed
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Guest reviews
Categories:
Staff
9.5
Facilities
9.1
Cleanliness
9.3
Comfort
9.2
Value for money
9.0
Location
9.7
Free WiFi
8.7

Select topics to read reviews:

See what guests loved the most:

  • Ingrid
    EcuadorEcuador
    “what I like the most of Hotel Victoria is the backyard and the possibility of seeing hummingbird while having breakfast.”
  • Kelley
    United States of AmericaUnited States of America
    “The staff were amazing. They were so helpful and patient with us. We changed rooms 3 times because we wanted a bigger room and did not want to be in a room under the dining room. My husband came down with covid and they worked with us to deliver...”
  • Elisa
    United States of AmericaUnited States of America
    “The location and views. The staff is great and very professional.”
  • Justin
    United States of AmericaUnited States of America
    “beautiful old hotel. excellent staff. breakfast was delicious.”
  • Joseph
    United States of AmericaUnited States of America
    “the location is amazing and everything about this hotel is first class from check in to check out .”
  • Terry
    EcuadorEcuador
    “Breakfast was wonderful and the Raoul was extremely accommodating and helpful. The location is perfect for walking to all the great restaurants, museums and activities. The furnishings are beautiful and comfortable. And the staff very friendly and...”
  • Ingrid
    EcuadorEcuador
    “I really enjoy the garden at the hotel. I asked for a room with a window that let me enjoy the light because of work. They put me on the room 001, this room is in front of the garden. Really enjoy the view and also found cats there.”
  • Charles
    United States of AmericaUnited States of America
    “Great location in the historic district. Friendly staff. Excellent restaurant on site.”
  • Galarza
    EcuadorEcuador
    “The hotel is beautiful, excellent location and a wonderful view to the river. I appreciate some little details that they left in their room.”
  • Thomas
    United States of AmericaUnited States of America
    “Location was excellent to restaurants and shops. Staff was exceptional.”
Property questions and answers
Send a question to the property to find out more.
Hotel area info *
2 Restaurants On Site

    EL JARDIN

    Food: Latin American

    Menu: À la carte

    Mishquis - Café & Repostería

    Food: Local

    Menu: À la carte

Amenities of Hotel Victoria
Most popular amenities
Free parking
Free WiFi
Family rooms
Non-smoking rooms
Restaurant
Room service
24-hour front desk
Bar
Bathroom
  • Toilet paper
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Pets
Pets are allowed on request. No extra charges.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
  • Parking garage
Front Desk Services
  • Invoice provided
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Laundry Additional charge
Safety & security
  • Safe
General
  • Shuttle service Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Languages Spoken
  • English
  • Spanish

House rules

Hotel Victoria takes special requests – add in the next step!

Check-in

1:00 PM - 11:30 PM

Check-out

7:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Free! Pets are allowed on request. No extra charges.

Maestro Mastercard Visa Discover Diners Club American Express Hotel Victoria accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

FAQs about Hotel Victoria

  • Yes, Hotel Victoria is popular with guests booking family stays.

  • The prices at Hotel Victoria may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Victoria is 1,800 feet from the center of Cuenca.

  • Hotel Victoria offers the following activities/services (charges may apply):

    • Check-in at Hotel Victoria is from 1:00 PM, and check-out is until 12:00 PM.

    • Guests staying at Hotel Victoria can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

      Breakfast option(s) include:

      • American

    • Hotel Victoria has 2 restaurants:

      • EL JARDIN
      • Mishquis - Café & Repostería

    • Room options at Hotel Victoria include:

      • Single
      • Double
      • Triple
      • Family
      • Suite