Airport shuttle
Travel Sustainable property

Zumag Sisa

Avenida 15 de Noviembre Calle Cuenca, 150150 Tena, Ecuador – Excellent location – show map

Excellent location – rated 9.0/10! (score from 129 reviews)

Real guests • Real stays • Real opinions

8.8
Excellent
129 reviews

Very kind, adorable and helpful staff! always making sure you were Okay. the location was Also Very central and close to the bus terminal!

Sevaldson Norway

The location was 5 minutes near the bus stop and right next to anything that you might need food, water, beer, at , shopping, ice cream ect…

Samuel United States of America

Super comfortable, and the owners are exceedingly wonderful. Special shout-out to Álvaro, who helped translate for me when I had to go to the hospital.

Noah United States of America

I really liked the place, the bad was good and they have tiny and nice kitchen. When I needed help from the owner she gave me a lot of contacts of volunteering programs and agencies. When I didn't have a place to sleep when the hostel was full she even let me and my friend to stay in a private room for the same price. Really good and simple place if you need to stay in Tena to find any activity in the jungle.

Bessudo Israel

It was clean, spacious and offered great views of the surrounding foliage.

Zachary Ecuador

This is a follow up on a continued review. My stay was very relaxing. Macia was awesome in advising me where to go and how to get there.... She really enjoyed helping me and it shows how she likes her work with her guest's.

Jaime_garcia United States of America

I travel all the time and this review is based on value for what I paid... I actually stayed two additional nights and it was great. Macia is very friendly and welcoming, she helped me with what to do and how to get there. The shower is cold but it was okay for me as i have done this before. It has no AC but again not needed at night with the fan it's quite cool and it's just not used in the area.

Jaime_garcia United States of America

Amazing and very welcoming staff, very spacious dorm rooms with a nice chilling area and ensuite bathrooms. Beautiful view from the terrace!

Miroslava United Kingdom

The host is lovely, knowledgeable & caring. Excellent tourist advice. Close to eateries, stores & public transportation. Sights are a beautiful, brief ride away. Enjoy the terrace - relax in the breeze on the hammocks or the swing while listening to the birds.

Cat Ecuador

I liked how much Marcia cared. She helped with everything from planning buses to the next city to where to get great food and how to save money on everything in the city. She would call bus stations to get hours and even in other cities to see if they were open. She was my favorite host ever. I felt so comfortable here, I initially planned 2 days and ended up staying 6 weeks.

Felipe Thailand
8.8
Excellent
129 reviews
  • What guests loved the most:
  • “Very kind, adorable and helpful staff! always making sure you were Okay. the location was Also Very central and close to the bus terminal!”
    Sevaldson Sevaldson Norway Norway
  • “The location was 5 minutes near the bus stop and right next to anything that you might need food, water, beer, at , shopping, ice cream ect…”
    Samuel Samuel United States of America United States of America
  • “Super comfortable, and the owners are exceedingly wonderful. Special shout-out to Álvaro, who helped translate for me when I had to go to the hospital.”
    Noah Noah United States of America United States of America
  • “I really liked the place, the bad was good and they have tiny and nice kitchen. When I needed help from the owner she gave me a lot of contacts of volunteering programs and agencies.”
    Bessudo Bessudo Israel Israel
  • “It was clean, spacious and offered great views of the surrounding foliage.”
    Zachary Zachary Ecuador Ecuador
  • “This is a follow up on a continued review. My stay was very relaxing. Macia was awesome in advising me where to go and how to get there....”
    Jaime_garcia Jaime_garcia United States of America United States of America
  • “I travel all the time and this review is based on value for what I paid... I actually stayed two additional nights and it was great.”
    Jaime_garcia Jaime_garcia United States of America United States of America
  • “Amazing and very welcoming staff, very spacious dorm rooms with a nice chilling area and ensuite bathrooms. Beautiful view from the terrace!”
    Miroslava Miroslava United Kingdom United Kingdom
  • “The host is lovely, knowledgeable & caring. Excellent tourist advice. Close to eateries, stores & public transportation. Sights are a beautiful, brief ride away.”
    Cat Cat Ecuador Ecuador
  • “I liked how much Marcia cared. She helped with everything from planning buses to the next city to where to get great food and how to save money on everything in the city.”
    Felipe Felipe Thailand Thailand

Categories:

  • Staff9.6
  • Facilities8.6
  • Cleanliness8.8
  • Comfort8.6
  • Value for money9.1
  • Location9.0
8.8
Excellent
129 reviews
Categories:
Staff
9.6
Facilities
8.6
Cleanliness
8.8
Comfort
8.6
Value for money
9.1
Location
9.0
Free WiFi
9.5
High score for Tena
Filters

Located in Tena, Zumag Sisa has a garden, shared lounge, terrace, and free WiFi throughout the property. Featuring a shared kitchen, this property also provides guests with a grill. There is free private parking and the property has paid airport shuttle service.

At the guesthouse, rooms include a patio with a city view. The rooms will provide guests with a dishwasher.

Continental and American breakfast options are available each morning at Zumag Sisa.

Staff at the accommodation are available to give advice at the 24-hour front desk.

The nearest airport is Quito Mariscal Sucre International Airport, 109 miles from Zumag Sisa.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Zumag Sisa has been welcoming Booking.com guests since Aug 8, 2017

Distance in property description is calculated using © OpenStreetMap

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Most popular amenities
Free parking
Free WiFi
Airport shuttle
Non-smoking rooms
Family rooms
Breakfast

Property Highlights

Get what you need

If you have any questions after booking, this property responds fast.

Top Location: Highly rated by recent guests (9.0)

Breakfast Info

Continental, American

Free Private Parking Available On Site

Saved to 238 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 twin bed
2 twin beds
1 twin bed
or
1 full bed
2 twin beds
1 twin bed
1 full bed
1 twin bed
1 twin bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

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Guest reviews
Categories:
Staff
9.6
Facilities
8.6
Cleanliness
8.8
Comfort
8.6
Value for money
9.1
Location
9.0
Free WiFi
9.5
High score for Tena
Select topics to read reviews:

See what guests loved the most:

  • Sevaldson
    NorwayNorway
    “Very kind, adorable and helpful staff! always making sure you were Okay. the location was Also Very central and close to the bus terminal!”
  • Samuel
    United States of AmericaUnited States of America
    “The location was 5 minutes near the bus stop and right next to anything that you might need food, water, beer, at , shopping, ice cream ect…”
  • Noah
    United States of AmericaUnited States of America
    “Super comfortable, and the owners are exceedingly wonderful. Special shout-out to Álvaro, who helped translate for me when I had to go to the hospital.”
  • Bessudo
    IsraelIsrael
    “I really liked the place, the bad was good and they have tiny and nice kitchen. When I needed help from the owner she gave me a lot of contacts of volunteering programs and agencies. When I didn't have a place to sleep when the hostel was full she...”
  • Zachary
    EcuadorEcuador
    “It was clean, spacious and offered great views of the surrounding foliage.”
  • Jaime_garcia
    United States of AmericaUnited States of America
    “This is a follow up on a continued review. My stay was very relaxing. Macia was awesome in advising me where to go and how to get there.... She really enjoyed helping me and it shows how she likes her work with her guest's.”
  • Jaime_garcia
    United States of AmericaUnited States of America
    “I travel all the time and this review is based on value for what I paid... I actually stayed two additional nights and it was great. Macia is very friendly and welcoming, she helped me with what to do and how to get there. The shower is cold but...”
  • Miroslava
    United KingdomUnited Kingdom
    “Amazing and very welcoming staff, very spacious dorm rooms with a nice chilling area and ensuite bathrooms. Beautiful view from the terrace!”
  • C
    Cat
    EcuadorEcuador
    “The host is lovely, knowledgeable & caring. Excellent tourist advice. Close to eateries, stores & public transportation. Sights are a beautiful, brief ride away. Enjoy the terrace - relax in the breeze on the hammocks or the swing while listening...”
  • Felipe
    ThailandThailand
    “I liked how much Marcia cared. She helped with everything from planning buses to the next city to where to get great food and how to save money on everything in the city. She would call bus stations to get hours and even in other cities to see if...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • Do you have twin rooms on the first or second floor. My friend has bad knees so no more than 1 floor please!
    hola si si tenemos en el primer piso alto. 20 usd water cool 18 usd climate water .
    Answered on 13 January 2023

Managed by ZUMAG SISA

Company review score: 9.6Based on 129 reviews from 1 property
1 managed property

Company info

We are a hostel with more than twenty-five years of tradition in Tena, Ecuador. We have an important level of occupation that allows us to lodge throughout the year more than two thousand travelers, who attest to our quality service. We are prepared to offer you an unforgettable experience, since at ZUMAG SISA we care about serving you with cordiality and offering you a good service. Our task is to treat you with human warmth so that you don't miss your home and feel at home.

Property info

ZUMAG SISA has two large and complete kitchens, a barbecue area, two dining rooms, Wi-Fi and a garage. On our terrace we have a chill-out area with hammocks and an outdoor room that provides a good view of the city. We offer single, double and triple rooms with private bathroom and ventilation. Shared bedroom for six people with social bathroom.

Neighborhood info

ZUMAG SISA is located a few blocks from downtown Tena, next to the central hospital, close to inexpensive pharmacies, bakeries, ice cream parlors, food markets, craft shops, the TIA supermarket and the interprovincial and cantonal land terminal. And in the immediate surroundings, a few kilometers away we have the three most important rivers in the region: Jatunyacu, Jondachi and Hollín, especially for outdoor rafting and kayaking. The Amazon jungle, waterfalls, the Blue Lagoon and Quechua aboriginal communities.

Language Spoken

Spanish
Area info *
Amenities of Zumag Sisa
Great facilities! Review score, 8.6
Most popular amenities
Free parking
Free WiFi
Airport shuttle
Non-smoking rooms
Family rooms
Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Toilet
  • Free toiletries
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Inner courtyard view
  • City view
  • Landmark view
  • Mountain view
  • Garden view
  • View
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun deck
  • Barbecue
  • BBQ facilities
  • Patio
  • Terrace
  • Garden
Kitchen
  • Shared kitchen
  • Dining table
  • Cleaning products
  • Kitchenware
  • Kitchen
  • Dishwasher
  • Kitchenette
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Hiking
    Additional charge
  • Fishing
    Additional charge
Living Area
  • Dining area
  • Sitting area
Food & Drink
  • Coffee house on site
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Electric vehicle charging station
Services
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Private check-in/out
  • Concierge
  • Tour desk
  • Express check-in/out
  • Airport shuttle
    Additional charge
  • 24-hour front desk
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
General
  • Designated smoking area
  • Tile/Marble floor
  • Private entrance
  • Carpeted
  • Fan
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Languages Spoken
  • Spanish

House rules

Zumag Sisa takes special requests – add in the next step!

Check-in

From 1:00 PM to 10:30 PM

Check-out

From 12:00 PM to 1:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Cash only

This property only accepts cash payments.

Quiet hours

Guests need be quiet between 11:00 PM and 6:00 AM.

Pets

Pets are allowed on request. Charges may apply.

The fine print

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Zumag Sisa

  • Check-in at Zumag Sisa is from 1:00 PM, and check-out is until 1:00 PM.

  • Zumag Sisa offers the following activities/services (charges may apply):

    • Hiking
    • Fishing
    • Bike tours
    • Walking tours
    • Bicycle rental

  • Room options at Zumag Sisa include:

    • Bed in Dorm
    • Twin/Double
    • Single
    • Twin
    • Double

  • The prices at Zumag Sisa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Zumag Sisa is 0.9 miles from the center of Tena.