La barriera corallina era incredibile davanti all'hotel

Дата проживання: Липень 2022

maintenance because of air conditioner issues and the reception for the very bad checkout experience we waited for 2 hours to get our bags from the rooms

house keeping specially mr Tarek and Reataurant staff

Дата проживання: Червень 2022

bad food

slides, staff

Дата проживання: Червень 2022

nothing

Awesome Restaurants and variety of types of food They upgraded the taste of the food than last year the room was good. however , there was a problem with the AC and they rapidly fix it

Дата проживання: Червень 2022

They need wifi in each room, otherwise would be 10/10, the 4g is very unreliable, with only free wifi in reception its my major criticism. Also be aware they did have mosquitos as well, especially around sunset and after at Sea life resort, got more than a few bites, so be prepared. It also a huge place, it takes 15 minutes to walk end to end. From our room in the Gardens Aqua Park it was just a few minutes o the Aqua park but, took over 10 minutes to walk to the beach, so maybe think about which of the 3 hotels you book at. I would like to see them have Ice Cream in the all-inclusive package, silly how you can drink as much as you want but have to pay extra for ice cream, in the heat it would have been brilliant to just have as much as we wanted. Honestly open up and Ice Cream Parlour on the beach, it would be mad busy, would be amazing in the heat.

Great staff very friendly and helpful, though sometimes needed to find the right ones who understood English. The staff at the shops on the resort are especially nice, a change from Cairo. Pool and Aquapark were even better than we'd hoped, kids loved it, the beach was also nice, with a lovely breeze from the Red Sea which was beautiful. Gym was excellent, so much better than I expected, had some really excellent equipment, a little light on dumbells but I was not expecting the array of machines they had. Food was also excellent, buffet for every meal and always seemed to have soo much variety from local to more western cuisine. Tried the teppanyaki restaurant which was the highlight for food, excellent. For kids the kiddy discos in the evening followed by the show were also brilliant, the staff like Memo who run that are soo good, really get the kids and crowd involved creating a great atmosphere.

Дата проживання: Червень 2022

There has a lot of mosquitos. Worth to take something against them

First of all I want to thank Abdelaziz, a man from reception who helped us a lot with difference kind of question: quick guide of the resort territory, shuttle scheduling, etc. At the checking-in we got free upgrade to ultra-all-inclusive. From other things I'd like to mention a food. There were many kinds of food each day there was something different and always suiteable to kids. Each evening we were invited to some entertainment program at resort territory. And who stay for 7 night or more takes an option to visit a la carte restorunts for free, where Lebanese one is recommended! Nice and comfortable rooms. Very polite and nice staff. It's a huge territory resort, highly recommended to stay at.

Дата проживання: Червень 2022

Everything was as I thought it was an amazing experience the room size, the food , the staff everything is ok A big thanks for Mohammed for the picture He is good personal and professional photographer 📷

Дата проживання: Червень 2022

cleaning was medium food was bad

aqua park and massage is excellent , very nice facility , stuff was pleasant and helped a lot

Дата проживання: Червень 2022

Nothing really. The snacks by the pool could be more variable and healthy, the juice could be 100 % juice and not a drink, salads could be more variable. I appreciate the food being European style but I would, may be, prefer more Egypt style salads, they are so great. Also for my daughter I would have one more type of less sweet cornflakes. But all these did not disturb us for one minute.

The hotel property is very beautiful with plumeria trees, decorated pools and, of course, a fantastic aquapark, which was the reason we choose it in the first place. The rooms are beautiful - we had one with a little balcony. The exit to the beach is right after the pools in the "sister hotel" Charmillion Sealife Resort (they are located one opposite the other and surrounded by a common wall). The entrance to the water is also very nice and suitable for children. There is one very shallow one and then there is the bridge that leads you directly to above the reef. There the waters are already deep. We liked the food and especially liked the grill every evening (part of the dinner package). Also the freshly baked bead every morning. The stuff everywhere was amazing, nice and friendly. Everything was fantastic and we left very well rested and grateful to the welcoming stuff.

Дата проживання: Травень 2022