Dear sir or madam, The jacuzzi is open all year, so please, don't worry. Thank you very much for your time and happy holidays!

Dear sir/madam, We have some products without milk, indeed, upon request. If you want to book, please, let us know in advance so that we can arrange a proper breakfast for you. The jacuzzi is open as well, every day, until 11pm.

Dear sir or madam, Santa Justa train station is 10 minutes away by taxi and the cost should be about 8€ or so. If you have big bags we recommend you to choose the taxi, as it is fast and comfy. Otherwise, you can walk (about 20 min) or take the bus nº 21 (1'40€/person). Thank you for your time. We send you our best regards.

Dear Mrs. Yonda, Yess please!! are very appreciate for us, please could you send us to the hotel? we are in Farnesio 6 Thank youv ery much and best regards. Cristina.

Yes, sir / madam. The pool will be open in October and it will have warm water. Thank you for your time.

We do have our Suite on the second floor, it is a very beautiful and quiet one.

Dear sir or madam, Thank you for your question. We would like to inform you that the first option is always to choose between a double bed or two single beds for the two first persons, and then the third and fourth person have a supplementary bed each. Anyway, we would recommend to book a bigger room if you are four, because the exterior double may be small for you if you are all adults with big luggage. Perhaps the junior suite or even the suite if available would be more suitable. We thank you for your time once again and wish you a good day. All the best, Anna

Superior double rooms do not have balconies, but their windows are big and you can open them. If you are interested in something similar to a balcony, we would suggest that you book an exterior double room. That category has French Windows facing the main street. Thank you so much for your time.

Dear sirs, We have superior double rooms on the ground floor, first and second floors. There is an elevator to take you to the superior double rooms, as well as to most of the rooms. Thank you for your time.

There is a public parking place called "Cano y Cueto" just a couple walking minutes away from the hotel. The cost is 25€ per night.

Dear Sirs, So sorry, we do not have coffee pots in the room but a kettle. For any further questions you have, please do not hesitate to contact us again. Thank you very much. Best regards Victoria